Human Resources Generalist DEPARTMENT: Human Resources REPORTS TO: CHRO, SVP SUPERVISES: None FLSA: Exempt, Non-Officer STATUS: Full Time EEO Classification: 2 Professionals JOB GRADE: 6 HOURS: Regular full-time 40+ hours SUMMARY: The Human Resources Generalist provides support for various HR employee programs within the organization. This team member performs HR related duties at a professional level in the following areas: recruitment, onboarding, employment, employee relations, labor relations, affirmative action, safety, benefits management, payroll, performance management, training, and employment equity programs. This team member also supports the maintenance of the HRIS in addition to other systems supported by the HR team. The employee in this position acts as a liaison between employees, payroll, benefits, and insurance providers to resolve problems and ensure effective utilization of plans and software, while maintaining positive employee relations. This team member provides administrative support to the HR function as needed (e.g., correspondence generation, record keeping, file maintenance, HRIS entry). Being at the center of the overall employee experience, the Human Resources Generalist exemplifies the desired culture and philosophies of the organization.
EDUCATION & EXPERIENCE: Bachelor's Degree in Human Resources, Business, or comparable work experience Minimum of 5 years HR experience, 2 years of bank experience a plus Proficient in Microsoft Excel, Word, PowerPoint or Mac equivalent software and computer skills SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred Experience with HRIS and payroll systems (Paycor) - all areas within system: Payroll, Time & Attendance, HR, Benefits, & File Feeds (Reporting) Must be analytical with strong problem-solving skills High level of interpersonal skills to handle sensitive and confidential situations and documentation Ability to operate standard office equipment Excellent organizational skills and ability to work independently Attention to detail and ability to multi-task Excellent spelling, grammar, and written communication skills Excellent telephone and oral communication skills Ability to always maintain a high level of confidentiality
ESSENTIAL DUTIES & RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Onboarding Maintains, orders supplies for, and distributes new hire crates according to the biweekly new hire schedule Ensures new hires' desk and work supplies are ready for first day on the job Processes new hire paperwork Maintains I-9 records and obtains new records from new hires Provides HRIS training to new hires Conducts new hire orientation Coordinates new hire orientation program (meetings throughout the company) Makes suggestions and updates to the orientation program annually Serves as backup for HR Officer for the following: Request/Open positions in Paycor Recruiting Conduct phone screens for candidates applying to job postings Administer pre-employment testing/assessments Track status of candidates and responds with follow-up letters Verbal Offers Send Formal Job Offer Letters Close out positions & send turndown letters
Training & Organizational Development Assists in organizational training and development efforts Manages FMU annual training schedule, coordinating scheduling for training locations, and facilitating during set up and clean up Plans, organizes, facilitates, and orders supplies for employee development and training events Requests training materials Inputs training attendance in LMS Liaison with HCC for attendance and evaluation forms Prints training completion certificates for all employee meeting presentations
Human Resources Functions Performs customer service functions by answering employee requests and questions Schedules meetings as requested by the CHRO Makes photocopies, scans, mails, and emails documents; and performs other clerical functions Prepares correspondence as requested Maintains personnel and confidential files in compliance with applicable legal requirements Keeps employee records (electronic in HRIS & paper in personnel folders) up to date by processing employee status changes (hires, promotions, transfers, departures, etc.) in a timely fashion Performs HRIS data entry Serves as liaison with HRIS representatives Serve as backup for assisting HR Officer with payroll tasks Compiles, maintains, and supports a variety of reports using appropriate reporting tools (HRIS, Applicant Tracking System). Creates standard reports for ongoing HR needs. Develops, prepares, generates and analyzes ongoing and ad-hoc special reports pertaining to employee personnel information and data, including issues such as benefits costs, staffing levels/deployment, turnover, absenteeism, recruitment, applicant tracking, affirmative action/EEO, compensation, promotions, etc. Effectively utilizes the HRIS to obtain, store and analyze pertinent data and information. Assists the finance department with payroll tasks Assists CHRO in updating labor law postings Partners with employees and management to communicate policies, procedures, laws, standards, and other government regulations Maintains compliance with existing federal, state, and local employment and benefits laws and regulations. Expands knowledge of proposed laws and regulations affecting human resources management. Completes unemployment paperwork in a timely, efficient manner Processes personnel action forms and ensures proper approvals; disseminates approved forms (Paycor). Responds to employee relations issues such as employee complaints, harassment allegations and civil rights complaints Maintains company organization charts Helps monitor the performance appraisal process Maintains Bonusly recognition platform Assist HR with the strategic management of their calendars, appointments, and schedules; schedule appointments with deference to existing time constraints; review long-term travel calendar and schedules accordingly. Handle confidential and on-routine information. Maintain confidentiality of all corporate, personnel and research matters. Works effectively as a team member with other members of management SOS Authorization (New Hires, Promotions, Title Changes, Departures) Completes new hire checklists, including new hire memos, and updates in HRIS accordingly Send Calendar Invitations to Managers for: 90-Day & 6-Month Reviews Completes employment verifications Updates timecards as needed
Benefits Conducts biweekly enrollment meetings to communicate benefits offerings for new hires and employees with qualifying event changes Counsels new hires on plan provisions so that individuals can make informed benefits decisions Assists CHRO during annual open enrollment period during 4th quarter of each year. Arranges for distribution of plan summary materials and required notices, assists with communicating changes to employees and arranges for onsite representation by providers. Facilitates/conducts employee presentations. Assists finance department in auditing and reconciling monthly benefit invoices to payroll deductions by distributing list of new, changing, and cancelled employees under each plan. Processes monthly billings from insurance providers. Reviews billings for accuracy, codes and advances for payment. Resolves discrepancies with carriers, payroll and the company. Completes reports for management as requested. Strives to ensure employee understanding of benefits programs by regularly generating communication and counseling employees/dependents as situations arise. Assists employees with claims resolutions to ensure effective utilization of plans and positive employee relations. Schedules new hire 401k meetings, as well as maintains new hire BYOD policy and wellness policy Conducts new hire benefit enrollment meeting
Wellness & Recognition Programs Organizes and administrates employee activities such as the Wellness Program / Incentfit app, annual health fair, and retirement lunches. Organizes and schedules monthly health visits via SignUp Genius - nurse, physical therapy, dermatology, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Other duties as assigned
COMPETENCIES: To be successful in this position, an individual should possess and demonstrate the following competencies to perform the essential functions of this position. Interpersonal Skills - Must possess the ability to interact positively with customers and bank associates at all levels. Must be capable of making sound decisions and have the ability to deal with people with tact, diplomacy, and confidentiality.
Technical Skills - Must be able to operate a personal computer, calculator, and have an excellent understanding of spreadsheets . click apply for full job details
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