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Fenway Health
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  • Registered Nurse  

    - Boston
    Apply Job Type Full-time Description As a Registered Nurse (RN) at... Read More
    Apply Job Type Full-time Description As a Registered Nurse (RN) at Fenway Health you will provide compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The Registered Nurse's care delivery is consistent with the Massachusetts Board of Registration in Nursing, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The RN demonstrates the professional role obligations of. Professional accountability enriches the RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. At Fenway Health the RN will provide quality nursing care to patients consistent with the care philosophy of patient-centeredness, non-judgmental, harm reduction, behavioral health integration, and team-based care. The nurse serves in a clinical leadership role to the care team with primary responsibilities for disease management, care coordination, and advice/triage needs for the care team's panel of patients. The nurse ensures that the team functions smoothly and efficiently while keeping the patients' well-being paramount. The RN will set a positive example of nursing for all Fenway Health staff, residents, and visiting learners; and will always conduct their self in a respectful, courteous, and professional manner consistent with the Fenway Health Mission "to enhance the wellbeing of the LGBTQIA+ community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy." The schedule is based on clinic needs and may include covering evening and Saturday clinics on a rotating basis. Fenway Health offers fantastic benefits to those who quality including: * Generous paid time off including 3+ weeks of vacation, 4 personal days, 9 sick days, and 11 paid holidays per year * Comprehensive and low-cost health and dental (Dental 100% employer contribution) insurance through Blue Cross Blue Shield. * License fee reimbursement * Educational opportunities through The National LGBTQIA+ Health Education Center * CEU training opportunities * Supervision, tuition reimbursement, in-service training, and professional development support * Employee wellness program Nursing Core Values (CARE) Nursing embraces core values that serve as a foundation for the delivery of quality patient care: * Commitment to patient- and family-centered care. * Accountability to support each other in providing excellent care and outcomes. * Realizing professional practice as an engaged and thriving staff. * Excellence in nursing practice through our commitment to performance improvement, evidence-based practice, and research. Nursing's Independent Scope of Practice: ANA Social Policy Statement, 3rd edition Nursing is the protection, promotion, and optimization of health and abilities, prevention of illness and injury, facilitation of healing, alleviation of suffering through the diagnosis and treatment of human response, and advocacy in the care of individuals, families, communities, and populations. Principal Duties and Responsibilities * Collaborates with the patient's provider, specialist providers, and other members of the care team to improve patient outcomes through a patient-centered care plan incorporating patient engagement and education to promote health and prevent injury, illness, and disease exacerbation. * Provides competent, compassionate nursing care based on the nursing process, clinical reasoning, objective scientific principles, and the patient's subjective experiences. * Conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient's health concerns using approved protocols and resources to advise appropriately. * Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the provider, patient, and other care team members. * Influences appropriate utilization of healthcare resources by helping to coordinate patient care, encouraging patient involvement in disease management and wellness programs, and conducting follow-up care for acute care or psychiatric admissions, emergency department visits, specialist visits, and sub-acute / rehabilitation care stays. * Implements direct and indirect nursing care consistent with evidence-based practices, hospital policies and procedures, scope and standards of practice, and Nursing's Code of Ethics. * Coordinates preventative services for the defined population including, but not limited to, education, preventative medications, vaccinations, testing, and referrals. * Documents patient information accurately and in a timely manner in the EHR. * Speaks up immediately about concerns regarding assigned responsibilities and available resources. * Promotes a compassionate and therapeutic environment that is responsive to the unique patient and caregivers and extends to members of the care team. * Assures a sensitivity to recognize, appreciate, and incorporate individual differences and preferences in the provision of culturally competent care for the patient and with the care team. * Participates in daily operational activities necessary for a safe patient and team environment. * Identifies complexities within the healthcare system, and Fenway Health, and participates in resolving barriers to effective, efficient, and fiscally responsible care delivery. * Participates in planning, implementing, and monitoring nursing goals and objectives consistent with the Fenway Health Strategic Plan. * Demonstrates the ability to work independently and as an effective healthcare team member. * Evaluates own knowledge, as well as nursing peers, and nursing practice in relation to professional practice standards and evidence-based knowledge in consultation with peers and colleagues. * Attends meetings and participates in committee functions and activities as nominated or assigned. * Adheres to organizational and departmental policies and procedures in collaboration with other departments and in accordance with state, federal, and organizational guidelines. * Demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. * Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities. * Demonstrates initiative and commitment to continuously improve services and processes that positively impact quality and utilization of care, patient experience, and staff job satisfaction. * Other duties as needed. Knowledge and Abilities * Excellent written, verbal and listening community abilities. Communicate appropriately and clearly to staff and providers. * Willingness to establish effective working relationships with internal and external customers. Maintains a good working relationship within the department and with other departments. * Demonstrates ability to compile patient data and prepare outcome analysis. * Serves as a patient and family advocate. Gives priority to customer service issues and promotes positive interpersonal relationships among patients, providers, and the general public. * Ability to manage conflict, stress and multiple simultaneous work demands in an effective and professional manner. * Ability to work well independently, while collaborating with other team members. Serves as a clinical resource person to staff. * Ability and willingness to self-motivate, to prioritize and change processes to improve effectiveness and efficiency. Adapts to changing patient or organizational priorities. * Ability to make independent decisions in accordance with established policies and procedures. Decisions and problem solving require a combination of analysis, evaluation and interpretive thinking. * Knowledge of and appreciation for cultural diversity and low literacy issues in care provision. * Computer literacy, including by not limited to, data entry, retrieval and report generation. * Ability to work with patients/families of all ages and in a variety of settings, including office, facility and patients' homes, presenting diverse physical conditions and social/cultural environments. Requirements * Education: Associate degree in nursing * Current Massachusetts Registered Nurse (RN) license degree required. * Current CPR certification required * Effective interpersonal and communication skills and ability to work harmoniously with diverse groups of individuals * Experience working in an ethnically, culturally, and racially diverse environment * Authentic interest in LGBTQIA+ and community health * Proficient in the use of the computer and associated software, i.e., MS products * Demonstrated ability to work respectfully and effectively with individuals from a wide range of backgrounds, perspectives, and life experiences. This includes engaging constructively with colleagues, patients, clients, and vendors in a manner that reflects professionalism, empathy, and cultural awareness, without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, or other protected characteristics as defined by applicable law. Preferred Qualification * Bachelor's degree level or higher in nursing * Two (2) years of experience in ambulatory, hospital, or public health nursing * Experience with working within a complex healthcare system with multiple product lines * Board Certification (ACRN, AMB-BC, etc) Working Conditions and Physical Requirements * OSHA Category 1: involves exposure to blood, body fluids, and/or tissues * Physical Requirements * Regularly required: sitting; using hands to manipulate objects/tools/controls; reaching with hands and arms; talking; hearing * Frequently required: lifting and/or moving up to 10 lbs. * Occasional required: lifting and/or moving up to 25 lbs. * Vision abilities required: close vision, distance vision, peripheral vision depth perception, ability to adjust focus * Noise Level: usually conversational * Shift * Required: ability to work a standard 37.5 hour work week and rarely, a work day may require a shift up to 12 hours This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply Salary Description $36.67-45.85 per hour Read Less
  • Registered Nurse, Part-Time  

    - Boston
    Apply Job Type Part-time Description As a Registered Nurse (RN) at... Read More
    Apply Job Type Part-time Description As a Registered Nurse (RN) at Fenway Health you will provide compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The Registered Nurse's care delivery is consistent with the Massachusetts Board of Registration in Nursing, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The RN demonstrates the professional role obligations of. Professional accountability enriches the RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. At Fenway Health the RN will provide quality nursing care to patients consistent with the care philosophy of patient-centeredness, non-judgmental, harm reduction, behavioral health integration, and team-based care. The nurse serves in a clinical leadership role to the care team with primary responsibilities for disease management, care coordination, and advice/triage needs for the care team's panel of patients. The nurse ensures that the team functions smoothly and efficiently while keeping the patients' well-being paramount. The RN will set a positive example of nursing for all Fenway Health staff, residents, and visiting learners; and will always conduct their self in a respectful, courteous, and professional manner consistent with the Fenway Health Mission "to enhance the wellbeing of the LGBTQIA+ community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy." The schedule is based on clinic needs and may include covering evening and Saturday clinics on a rotating basis. Nursing Core Values (CARE) Nursing embraces core values that serve as a foundation for the delivery of quality patient care: * Commitment to patient- and family-centered care. * Accountability to support each other in providing excellent care and outcomes. * Realizing professional practice as an engaged and thriving staff. * Excellence in nursing practice through our commitment to performance improvement, evidence-based practice, and research. Nursing's Independent Scope of Practice: ANA Social Policy Statement, 3rd edition Nursing is the protection, promotion, and optimization of health and abilities, prevention of illness and injury, facilitation of healing, alleviation of suffering through the diagnosis and treatment of human response, and advocacy in the care of individuals, families, communities, and populations. Principal Duties and Responsibilities * Collaborates with the patient's provider, specialist providers, and other members of the care team to improve patient outcomes through a patient-centered care plan incorporating patient engagement and education to promote health and prevent injury, illness, and disease exacerbation. * Provides competent, compassionate nursing care based on the nursing process, clinical reasoning, objective scientific principles, and the patient's subjective experiences. * Conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient's health concerns using approved protocols and resources to advise appropriately. * Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the provider, patient, and other care team members. * Influences appropriate utilization of healthcare resources by helping to coordinate patient care, encouraging patient involvement in disease management and wellness programs, and conducting follow-up care for acute care or psychiatric admissions, emergency department visits, specialist visits, and sub-acute / rehabilitation care stays. * Implements direct and indirect nursing care consistent with evidence-based practices, hospital policies and procedures, scope and standards of practice, and Nursing's Code of Ethics. * Coordinates preventative services for the defined population including, but not limited to, education, preventative medications, vaccinations, testing, and referrals. * Documents patient information accurately and in a timely manner in the EHR. * Speaks up immediately about concerns regarding assigned responsibilities and available resources. * Promotes a compassionate and therapeutic environment that is responsive to the unique patient and caregivers and extends to members of the care team. * Assures a sensitivity to recognize, appreciate, and incorporate individual differences and preferences in the provision of culturally competent care for the patient and with the care team. * Participates in daily operational activities necessary for a safe patient and team environment. * Identifies complexities within the healthcare system, and Fenway Health, and participates in resolving barriers to effective, efficient, and fiscally responsible care delivery. * Participates in planning, implementing, and monitoring nursing goals and objectives consistent with the Fenway Health Strategic Plan. * Demonstrates the ability to work independently and as an effective healthcare team member. * Evaluates own knowledge, as well as nursing peers, and nursing practice in relation to professional practice standards and evidence-based knowledge in consultation with peers and colleagues. * Attends meetings and participates in committee functions and activities as nominated or assigned. * Adheres to organizational and departmental policies and procedures in collaboration with other departments and in accordance with state, federal, and organizational guidelines. * Demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. * Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities. * Demonstrates initiative and commitment to continuously improve services and processes that positively impact quality and utilization of care, patient experience, and staff job satisfaction. * Other duties as needed. Knowledge and Abilities * Excellent written, verbal and listening community abilities. Communicate appropriately and clearly to staff and providers. * Willingness to establish effective working relationships with internal and external customers. Maintains a good working relationship within the department and with other departments. * Demonstrates ability to compile patient data and prepare outcome analysis. * Serves as a patient and family advocate. Gives priority to customer service issues and promotes positive interpersonal relationships among patients, providers, and the general public. * Ability to manage conflict, stress and multiple simultaneous work demands in an effective and professional manner. * Ability to work well independently, while collaborating with other team members. Serves as a clinical resource person to staff. * Ability and willingness to self-motivate, to prioritize and change processes to improve effectiveness and efficiency. Adapts to changing patient or organizational priorities. * Ability to make independent decisions in accordance with established policies and procedures. Decisions and problem solving require a combination of analysis, evaluation and interpretive thinking. * Knowledge of and appreciation for cultural diversity and low literacy issues in care provision. * Computer literacy, including by not limited to, data entry, retrieval and report generation. * Ability to work with patients/families of all ages and in a variety of settings, including office, facility and patients' homes, presenting diverse physical conditions and social/cultural environments. Requirements * Education: Associate degree in nursing * Current Massachusetts Registered Nurse (RN) license degree required. * Current CPR certification required * Effective interpersonal and communication skills and ability to work harmoniously with diverse groups of individuals * Experience working in an ethnically, culturally, and racially diverse environment * Authentic interest in LGBTQIA+ and community health * Proficient in the use of the computer and associated software, i.e., MS products * Demonstrated ability to work respectfully and effectively with individuals from a wide range of backgrounds, perspectives, and life experiences. This includes engaging constructively with colleagues, patients, clients, and vendors in a manner that reflects professionalism, empathy, and cultural awareness, without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, or other protected characteristics as defined by applicable law. Preferred Qualification * Bachelor's degree level or higher in nursing * Two (2) years of experience in ambulatory, hospital, or public health nursing * Experience with working within a complex healthcare system with multiple product lines * Board Certification (ACRN, AMB-BC, etc) Working Conditions and Physical Requirements * OSHA Category 1: involves exposure to blood, body fluids, and/or tissues * Physical Requirements * Regularly required: sitting; using hands to manipulate objects/tools/controls; reaching with hands and arms; talking; hearing * Frequently required: lifting and/or moving up to 10 lbs. * Occasional required: lifting and/or moving up to 25 lbs. * Vision abilities required: close vision, distance vision, peripheral vision depth perception, ability to adjust focus * Noise Level: usually conversational * Shift * Required: ability to work a standard 37.5 hour work week and rarely, a work day may require a shift up to 12 hours This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply Salary Description $36.67-45.85 per hour Read Less
  • Clinical Research Nurse  

    - Boston
    Apply Job Type Full-time Description TFI Department: Biomedical Re... Read More
    Apply Job Type Full-time Description TFI Department: Biomedical Research Work Location: In-person Schedule: Monday-Friday, first shift. This position may require a flexible working schedule with some evening and weekend hours. This position sits within The Fenway Institute (TFI), the research, education, and policy department of Fenway Health. Reporting to the Associate Medical Director and under the supervision of the Principal Investigator and other TFI Leadership, the Clinical Research Nurse (RN) supports the implementation of research studies in the Biomedical Research department. Position Funding This position is grant-funded and is dependent on the availability of continued grant support for the assigned study/studies. It is possible that the employee's effort will be transitioned, in whole or in part, to other research studies as needed. Representative Duties Provides Clinical Care for Research Protocols * Monitor study participants' health before, during, and after research study visits. * Assist study providers with adverse event monitoring and reporting * Perform clinical procedures, in collaboration with study providers, that includes but is not limited to: obtaining vital signs, administering injections, performing symptom-directed physical exams, collecting detailed health histories, conducting sexual health risk-reduction counseling, performing electrocardiograms, and sample collection (i.e., venous blood; oral, anal, and genital cultures; and urine/stool/tissue specimens) * Start and maintain peripheral intravenous lines * Assist providers in assessing, interpreting, and communicating laboratory results to the participant * Translate clinical information for non-clinical research staff (e.g., study coordinators and research associates) * Maintain the emergency crash cart on the research floor Assist the Non-Clinical Team with Participant Interaction and Data Collection * Obtain informed consent: Explain study procedures and risks/benefits to participants. * Conduct study visits: Carry out research visits according to specific instructions. Schedule study visits and maintain study calendar/visit spreadsheets. Confirm participant eligibility and assist with or perform tasks like administering surveys, collecting biological samples (e.g., blood, urine), taking vitals, and scheduling follow-ups. Accurately and comprehensively complete visit notes, data collection instruments, case report forms, etc. * Monitor participant safety: Report non-compliance, adverse events, or unanticipated problems promptly to the research leads. Data Management and Documentation * Maintain accurate records: Ensure timely and accurate entry of data into study files, including paper files and electronic databases (e.g., REDCap, EDC systems), and keep organized and complete source document files, including signed consent forms, case report forms, and lab reports. * Assist in data cleaning and audit preparation: Monitor the quality of collected data through routine and ad hoc quality assurance and quality improvement activities (e.g., record review, monitor visit preparation, completion of visit checklists) and respond to data queries. * Use best research practices, as defined by Good Clinical Practice (GCP), TFI standard operating procedures, study specific procedures, and the research protocol and follow all established guidelines of confidentiality and ethical accountability. Communication and Collaboration * Liaise with internal and external teams: Communicate with investigators, sponsors, IRBs, and study monitors. Share study information to Fenway Health staff, patients, and community. * Attend team and departmental meetings: Provide updates and help resolve logistical or compliance issues. * Support training and onboarding: Help train research staff on vital signs, phlebotomy, and other clinical support tasks Administrative and Logistical Support * Coordinate Clinic-based Studies: Depending on interest, assist or lead the coordination of research protocols, especially those that require integration with the Fenway Health clinic team. * Manage supplies and equipment: Track, maintain, and order study-specific materials. * Develop and share understanding of research context: Monitor and track institutional, state level and federal level policies impacting participant population and research; develop knowledge of field by completing pertinent trainings, attending didactics, reading academic journals, articles and other relevant publications, attending conferences, seminars, forums, trainings and other presentations. Meets Agency Participatory Expectations * Adheres to all agency and departmental policies and procedures * Identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation * Attends all required meetings, in-services and professional trainings * Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities * Serves on agency committees and in professional organizations when requested * Work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency. Requirements * Current licensure as a Registered Nurse in the Commonwealth of Massachusetts * Current BLS certification * Bachelor's degree in a health-related field * Demonstrated ability to work respectfully and effectively with individuals from a wide range of backgrounds, perspectives, and life experiences. This includes engaging constructively with colleagues, patients, clients, and vendors in a manner that reflects professionalism, empathy, and cultural awareness, without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, or other protected characteristics as defined by applicable law. Preferred Qualifications * Bachelor of Science in Nursing preferred * 1-2 years in a clinical setting * Phlebotomy and IV placement experience * Excellent health history and physical assessment skills * Working knowledge of HIV and STI pathophysiology, prevention, and treatment * Experience and comfort working with gender, racial, and sexual diverse populations as well as with people who use substances, including people living with HIV Position Restrictions Due to the nature of TFI research, anyone currently participating in a TFI intervention/interaction study cannot work within the research department, or for one year after the study has concluded. Physical Requirements: * Requires being able to work a 7.5 hour day, the majority of it sitting (>70%) * Requires handling average-weight objects up to 15-20 pounds, assisting with patients' standing and/or walking when necessary * May work with blood or blood-borne pathogens * Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. Salary Description $36.67-45.85 /hour Read Less

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