Job Title: Service Manager
Job Summary:
We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will be responsible for managing service operations, leading a team of service professionals, and implementing strategies to improve service delivery.
Key Responsibilities:
- Manage daily operations of the service department to ensure efficiency and effectiveness.
- Lead, train, and mentor service staff to enhance their skills and performance.
- Develop and implement service policies and procedures to improve customer experience.
- Monitor service metrics and analyze data to identify areas for improvement.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with other departments to ensure seamless service delivery.
- Maintain a safe and organized work environment.
Skills and Qualifications:
- Proven experience in a service management role or similar position.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyze data and make informed decisions.
- Customer-focused mindset with a commitment to service excellence.
- Proficient in relevant software and technology.
- Strong problem-solving skills and attention to detail.
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about delivering exceptional service and leading a team to success, we encourage you to apply.
Requirements:- 5+ years of experience in service management
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to work in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Proficient in Microsoft Office and other relevant software applications
If you are a highly motivated individual with a passion for customer service and a proven track record of success in service management, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessWe are seeking a motivated and customer-oriented Parts Counter Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional service to customers, assisting them in selecting the right parts for their needs, and ensuring a smooth sales process.
Key Responsibilities:
- Greet customers and assist them in identifying and selecting parts and accessories.
- Provide accurate information to Service/Body Shop/Customers regarding parts availability, pricing, and specifications.
- Process sales transactions efficiently and accurately.
- Maintain an organized and well-stocked parts counter.
- Pull products to fill orders
- Collaborate with the Parts Manager to ensure proper stock levels and timely replenishment.
- Handle customer inquiries and resolve any issues or concerns in a professional manner.
- Stay updated on product knowledge and industry trends to better assist customers.
Requirements:- Previous experience in parts sales or a related field is preferred.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic computer skills and familiarity with inventory management systems.
- Detail-oriented with strong organizational skills.
- A team player with a positive attitude and a willingness to learn.
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about customer service and have a keen interest in automotive parts, we encourage you to apply.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read Less We are seeking a highly motivated and reliable Lube Technician to join our team. As a Lube Technician, you will be responsible for performing routine maintenance on vehicles, such as oil changes, fluid checks, tire rotations, and other basic services.
Responsibilities:
Document and perform work as outlined on repair order following all dealership and factory standardsDrain oil from crankcase and refill with required amount of oil; replace oil and air filtersInspect vehicle fluid levels and replace or replenish as necessaryCheck tire pressure and add air if neededCommunicate with parts department to obtain needed partsKeep shop area neat and cleanMaintain accountability for all dealership-owned tools and manualsOperate all tools and equipment in a safe mannerPerform work specified on the repair order with efficiency and in accordance with dealership standardsWork along side seasoned technicians to continue growing your knowledge of the brands we serviceCommunicate directly with the Service Advisor so that customers are well-informed of any additional services neededProvide an estimate of time needed for additional repairsRequirements:- High school diploma or equivalent.
- Previous experience in a similar role is preferred, but not required.
- Basic knowledge of automotive systems and maintenance.
- Ability to work independently and as part of a team.
- Strong attention to detail and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Punctual and reliable
- Basic computer skills
If you are looking for an exciting opportunity to start your career in the automotive industry, we encourage you to apply!
Benefits:
Medical, Dental, Vision, Short and Long-term disability, AD&D and Life InsurancePaid Time Off and 401k Paid training and real career growthCompetitive compensation packageEmployee discounts on Vehicle Purchase, Parts, Service and More!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessEvery employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Responsibilities
Primary responsibility is to place window stickers on the inventory and photographing the inventory utilizing our cameras and software to properly assist with merchandising across all sales platforms and our website. Maintains vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary.Places buyer guides and stock tags in vehicles.Keeps vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.Cleans driveway and sidewalksDrives vehicles to and from service lane, service stalls, and parking lot as needed.Makes key tags for vehicles.Performs other duties as assigned.Benefits
Medical, Dental, Vision InsuranceLife Insurance and AD&D401kCritical Illness InsuranceAccident InsuranceShort and Long Term DisabilityWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessEvery employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and staymotivated. Come join our team!
Responsibilities
Maintains new-vehicle inventory appearance and performance by cleaning interior and exterior of vehicles,replenishing all vehicle fluids as needed, and replacing batteries when necessary.Places buyer guides and stock tags in vehicles.Keeps new-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordancewith dealership display standards.Cleans driveway and sidewalksDrives vehicles to and from service lane, service stalls, and parking lot as needed.Makes key tags for vehicles.Performs other duties as assigned.Benefits
Medical, Dental, Vision InsuranceLife Insurance and AD&D401kCritical Illness InsuranceAccident InsuranceShort and Long Term DisabilityWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion,age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity orexpression, or any other characteristic protected by federal, state or local laws.
Read LessEvery employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and staymotivated. Come join our team!
Responsibilities
Maintains new-vehicle inventory appearance and performance by cleaning interior and exterior of vehicles,replenishing all vehicle fluids as needed, and replacing batteries when necessary.Places buyer guides and stock tags in vehicles.Keeps new-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordancewith dealership display standards.Cleans driveway and sidewalksDrives vehicles to and from service lane, service stalls, and parking lot as needed.Makes key tags for vehicles.Performs other duties as assigned.Benefits
Medical, Dental, Vision InsuranceLife Insurance and AD&D401kCritical Illness InsuranceAccident InsuranceShort and Long Term DisabilityWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion,age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity orexpression, or any other characteristic protected by federal, state or local laws.
Read LessAt Feldman Automotive, we are looking for talented, dedicated individuals with drive. Our rapid growth and fast-pacedenvironment make this an exciting workplace. With dealerships now across the Midwest, opportunities for advancementare limitless. We focus on professional growth and rewarding highly motivated employees because happy employees lead tohappier customers. If you are ready to advance your career, come join our team!
Responsibilities
Drive vehicles to and from service lane, service stalls, and parking lot as neededClean driveway and sidewalksMake key tags for vehiclesPerform other duties as assignedRequirements:Ability to complete assigned tasksSelf-starter with ability to work well as part of a team or independentlyPositive attitude and can-do mentalityValid driver's license, licensed for at least 3 years, and clean driving recordBenefits
Medical, Dental, Vision, Short and Long-term disability, AD&D and Life InsurancePaid Time Off and 401k with Company matchPaid training and real career growthCompetitive compensation packageEmployee discounts on Vehicle Purchase, Parts, Service and More!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex,national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or anyother characteristic protected by federal, state or local laws.
Read LessAt Mark Wahlberg Automotive, we are looking for talented, dedicated individuals with drive. Our rapid growth and fast-pacedenvironment make this an exciting workplace. With dealerships now across the Midwest, opportunities for advancementare limitless. We focus on professional growth and rewarding highly motivated employees because happy employees lead tohappier customers. If you are ready to advance your career, come join our team!
Responsibilities
Drive vehicles to and from service lane, service stalls, and parking lot as neededClean driveway and sidewalksMake key tags for vehiclesPerform other duties as assignedBenefits
Medical, Dental, Vision, Short and Long-term disability, AD&D and Life InsurancePaid Time Off and 401k with Company matchPaid training and real career growthCompetitive compensation packageEmployee discounts on Vehicle Purchase, Parts, Service and More!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex,national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or anyother characteristic protected by federal, state or local laws.
Read LessExperienced CDJR Automotive Service Technician
Feldman CDJR of Woodhaven
We are seeking a skilled and experienced Automotive Service Technician to join our dynamic team. The ideal candidate must be detail-oriented and possess excellent problem-solving skills. The Service Technician will be responsible for installing, maintaining, and repairing various types of equipment and systems, ensuring timely completion of all tasks while maintaining quality standards.
Responsibilities:
- Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
- Perform regular inspections to identify faults and potential problems
- Maintain accurate records of all maintenance and repair work
- Communicate effectively with the Service Advisor to keep customers informed of additional repairs and completion estimates
- Collaborate with team members to complete projects efficiently
- Participate in training sessions to stay up-to-date on new technologies and equipment
Requirements:2+ years of Service Technician experience preferredHigh school diploma or equivalent, ASE Certification requiredB level qualifications, including Diagnostic, Electrical and Engine RepairDexterity, requiring a steady hand, excellent hand-eye coordinationMechanical and troubleshooting skills and ability to operate electronic diagnostic equipmentExcellent customer service skills and basic computer competenciesPositive, friendly attitude, along with an eagerness to improveEnjoy working in a dynamic environmentTeammate with ability to collaborate with others effectivelyAbility to learn new technology, repair and service procedures and specificationsValid driver's license and clean driving recordBenefits:
Medical, Dental, Vision, Short and Long-term disability, AD&D and Life InsurancePaid Time Off and 401k with Company matchPaid training and real career growthCompetitive compensation packageEmployee discounts on Vehicle Purchase, Parts, Service and More!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read Less