JOB SUMMARY
The Assistant General Manager has accountability for the successful operation, growth and prosperity of an assigned Fazolis Restaurant through the execution of People.Sales.Profit.
PRIMARY DUTIES:
PEOPLE:
Assists the General Manager in developing the restaurant team succession and bench strength utilizing the Companys internal development processes, performance management and other internal systems to ensure operational standards, team performance and corresponding financial goals and needs of the organization are met.
SALES:
Works directly with the General Manager in building professional business relationships and partnerships within the community and parlays such relationships into mutually beneficial business opportunities. Participates in community affairs that build brand awareness and reflect favorably on the Company as a corporate neighbor and citizen. Seeks to build in-house and off-premises sales executing approved marketing plans and direction of the General Manager.
PROFIT:
Assists the General Manager with all aspects of the business with impeccable integrity maximizing restaurant profitability by maintaining, utilizing and enforcing effective management practices, policies, controls, tools and systems that enhance efficiency and productivity, minimize waste and loss, and promote a safe, secure work environment for Guests, Team Members and Investors alike.
ATTRIBUTES OF SUCCESS:
Ability to communicate and recruit effectively, both verbally and in writing, to an array of diverse internal and external clients. Ability to listen effectively, process information quickly and accurately, and transfer knowledge in a variety of settings, including one-on-one, small groups and meetings. Ability to get things done with and through other people.
Possesses a basic knowledge and understanding of general business and financial principles, including but not limited to profit and loss statements, controllable profit, drop-through, revenue generation, and budgeting.
Assist General Manager while planning and implementation of multiple strategies and tasks simultaneously while directed by the General Manager. For example: scheduling, orders and analyzing week ending results.
Self-driven with the ability to work independently and alongside the General Manager to implement ideas to combat risks and enhance opportunities.
Possess basic computer skills.
Possesses an entrepreneurial spirit, competitive nature and contagious enthusiasm that drive team performance to achieve desired results.
The above statements are intended to describe the general nature, type and level of work being performed by the Employee(s) functioning in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor should they be construed as limiting the Companys right to modify the duties of the job.
QUALIFICATIONS:
Education: High school diploma or G.E.D. equivalent.Minimum Age: 18 years of age and must possess a valid drivers license.
Experience and Training:
External Candidates: Minimum of 1-year previous Assistant General Manager experience required. Fast casual/quick service experience preferred, but not required.
Internal Candidates: 1 year of experience as a successful Fazolis Assistant Manager with the recommendation of your current General Manager and Area Supervisor. Development readiness checklist completed.
All Candidates: Must successfully complete all required Fazolis training and certifications including SERV Safe.
Must be available to work all hours of restaurant operations. The weekly schedule would consist of 11-8:00 p.m. and any other meal period when the GM is off.
Must provide a safe and secure work environment by maintaining all Safety & Security policies in place for the protection of all team members, guests and physical assets of Fazolis.
Must have the flexibility to transfer and/or assist at other Fazolis restaurants as business needs arise.
Must successfully clear routine and periodic background, motor vehicle report and reference checking processes.
WORK CONDITIONS
The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential function of this job with or without reasonable accommodation.
The work is typically performed in a restaurant environment, with moderate noise. While performing the duties of this job, the team member is regularly required to stand, walk, sit, bend, and talk and/or hear. Team members frequently are required to use hands to finger, handle or feel and reach with hands and arms. Team members must regularly lift and/or move up to 50 pounds. The Company reserves the right to request a transfer to another restaurant based upon the needs of the business, mileage reimbursement applies if outside a 25-mile radius from your home restaurant.
Hazards: The hazards are only those present in a normal restaurant setting or while traveling by car on Company business.
Required Preferred Job Industries Food & Restaurant Read LessAre you passionate about pasta, pizza, and providing amazing service with a side of smiles? We want YOU to be a part of our fun and fast-paced team at Fazoli’s! Whether you're serving up our famous breadsticks or making sure our guests have a fantastic dining experience, we know you’ll be a perfect fit!
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
Healthcare plans (based on length of service and number of hours worked per week) Tuition Reimbursement/ GED AssistanceFree Meals while working*UniformsFlexible SchedulesDirect Deposit and PaycardDaily PayTenure RecognitionReferral BonusTip SharingVacationEmployee Assistance Program (ComPsych)Unity CareCompany ChaplainThis Fazoli’s location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
Job Description: Team Member at Fazoli's
Position Title: Team Member
Reports To: Restaurant Manager/Supervisor
Position Overview:
As a Team Member at Fazoli's, you will play a key role in creating a welcoming, fast, and enjoyable experience for our guests. Whether you are working in the kitchen, preparing food, or interacting with customers in the dining area, your dedication to providing high-quality service and food will help uphold Fazoli's reputation for excellence.
Key Responsibilities:
Customer Service:
Greet customers warmly and with enthusiasm.
Assist customers with menu options, take accurate orders, and ensure all orders are processed correctly.
Address customer inquiries and resolve any issues promptly with a positive attitude.
Maintain a clean and organized dining area, ensuring the restaurant is always presentable for guests.
Food Preparation and Quality:
Prepare food according to Fazoli's standards, ensuring accuracy and quality.
Follow food safety guidelines and sanitation procedures at all times.
Operate kitchen equipment safely and efficiently.
Ensure food portions and presentation meet company standards.
Cash Handling and Register Operation:
Accurately handle cash transactions and process credit/debit payments.
Provide change and receipts to customers in a timely manner.
Keep the cash register area clean and organized.
Team Collaboration:
Work closely with team members and supervisors to ensure efficient restaurant operations.
Contribute to maintaining a positive and supportive work environment.
Assist with inventory management and stocking as needed.
Health and Safety Compliance:
Ensure compliance with local health and safety regulations.
Maintain cleanliness of kitchen, dining, and restroom areas.
Follow proper food handling, storage, and sanitation protocols.
Additional Duties:
Assist with opening and closing duties as required.
Take part in training programs to develop skills and improve performance.
Perform other tasks as assigned by the restaurant manager or supervisor.
Qualifications:
Must be at least 16 years of age (or comply with state-specific labor laws).
Prior food service or customer service experience is a plus but not required.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and remain calm under pressure.
Must be dependable and punctual.
Job Requirements:
Ability to stand for extended periods (4-8+ hours) with periodic breaks.
Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
Capability to walk up and down stairs and use a step ladder as needed.
Occasional sitting, talking, and active listening as required by the role.
Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
Ability to move around the kitchen quickly and efficiently.
Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
Flexible scheduling, including nights, weekends, and holidays.
Work in a loud, fast-paced environment.
Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the Team Member position at Fazoli's. Specific duties and requirements may vary by location or role.
At Fazoli's we have flexible work schedules, work today & get paid today, payroll option, "tip-sharing" and WOW Health Benefits.
Our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
Do you prefer to prepare food then consider one of our back of the house positions: steam table operator, oven coordinator, dishwasher, etc.. or if you like to interact with our Guest and provide great Guest Service then consider a cashier, food expeditor or guest ambassador.
We have a position available for you.
JOB SUMMARY
The General Manager has ultimate accountability for the successful operation, growth and prosperity of an assigned Fazoli’s Restaurant through the execution of People.Sales.Profit.
PRIMARY DUTIES:
PEOPLE:
Attracts, interviews, selects and onboards the restaurant team. Develops the restaurant team succession and bench strength utilizing the Company’s internal development processes, performance management and other internal systems to ensure operational standards, team performance and corresponding financial goals and needs of the organization are met.
SALES:
Builds professional business relationships and partnerships within the community and parlays such relationships into mutually beneficial business opportunities. Participates in community affairs that build brand awareness and reflect favorably on the Company as a corporate neighbor and citizen. Seeks to build in-house and off-premise sales executing approved marketing plans.
PROFIT:
Administers all aspects of the business with impeccable integrity maximizing restaurant profitability by instituting, maintaining, utilizing and enforcing effective management practices, policies, controls, tools and systems that enhance efficiency and productivity, minimize waste and loss, and promote a safe, secure work environment for Guests, Team Members and Investors alike.
ATTRIBUTES OF SUCCESS:
● Ability to communicate and recruit effectively, both verbally and in writing, to an array of diverse internal and external clients. Ability to listen effectively, process information quickly and accurately, and transfer knowledge in a variety of settings, including one-on-one, small groups and meetings. Ability to get things done with and through other people.
● Possesses thorough knowledge and understanding of general business and financial principles, including but not limited to profit and loss statements, controllable profit, drop-through, revenue generation, and budgeting.
● Ability to plan, prioritize, anticipate, analyze and implement multiple strategies and tasks simultaneously within budget and on schedule. For example: succession planning, restaurant maintenance, marketing plans.
● Ability to work independently with minimal supervision. Call upon experience and leadership skills to assess opportunities and risks.
● Possesses an entrepreneurial spirit, competitive nature and contagious enthusiasm that drive team performance to achieve desired results.
The above statements are intended to describe the general nature, type and level of work being performed by the Employee(s) functioning in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor should they be construed as limiting the Company’s right to modify the duties of the job.
QUALIFICATIONS:
Education: High school diploma or G.E.D. equivalent.Minimum Age: 18 years of age and must possess a valid driver’s license
Experience and Training:
External Candidates: Minimum of 3 years previous General Manager experience required. Fast-casual/quick service experience preferred, but not required.
Internal Candidates: 1+ years of experience as a successful Fazoli’s Assistant General Manager with the recommendation of your current General Manager and Area Supervisor. Development readiness checklist completed.
All Candidates: Must successfully complete all required Fazoli’s training and certifications including SERV Safe.
Must be available to work all hours of restaurant operations. The weekly schedule would consist of 8 meal periods which would include 2 of 3 Friday night, Saturday night and Sunday lunch and 55% of the sales.
Must have the flexibility to transfer and/or assist at other Fazoli’s restaurants as business needs arise.
Must provide a safe and secure work environment by maintaining all Safety & Security policies in place for the protection of all team members, guests and physical assets of Fazoli’s.
Must successfully clear routine and periodic background, motor vehicle report and reference checking processes.
WORK CONDITIONS
The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential function of this job with or without reasonable accommodation.
The work is typically performed in a restaurant environment, with moderate noise. While performing the duties of this job, the team member is regularly required to stand, walk, sit, bend, and talk and/or hear. Team members frequently are required to use hands to finger, handle or feel and reach with hands and arms. Team members must regularly lift and/or move up to 50 pounds. The Company reserves the right to request a transfer to another restaurant based upon the needs of the business, mileage reimbursement applies if outside a 25-mile radius from your home restaurant.
Hazards: The hazards are only those present in a normal restaurant setting or while traveling by car on Company business.
Read LessJOB SUMMARY
The Assistant General Manager has accountability for the successful operation, growth and prosperity of an assigned Fazoli’s Restaurant through the execution of People.Sales.Profit.
PRIMARY DUTIES:
PEOPLE:
Assists the General Manager in developing the restaurant team succession and bench strength utilizing the Company’s internal development processes, performance management and other internal systems to ensure operational standards, team performance and corresponding financial goals and needs of the organization are met.
SALES:
Works directly with the General Manager in building professional business relationships and partnerships within the community and parlays such relationships into mutually beneficial business opportunities. Participates in community affairs that build brand awareness and reflect favorably on the Company as a corporate neighbor and citizen. Seeks to build in-house and off-premises sales executing approved marketing plans and direction of the General Manager.
PROFIT:
Assists the General Manager with all aspects of the business with impeccable integrity maximizing restaurant profitability by maintaining, utilizing and enforcing effective management practices, policies, controls, tools and systems that enhance efficiency and productivity, minimize waste and loss, and promote a safe, secure work environment for Guests, Team Members and Investors alike.
ATTRIBUTES OF SUCCESS:
● Ability to communicate and recruit effectively, both verbally and in writing, to an array of diverse internal and external clients. Ability to listen effectively, process information quickly and accurately, and transfer knowledge in a variety of settings, including one-on-one, small groups and meetings. Ability to get things done with and through other people.
● Possesses a basic knowledge and understanding of general business and financial principles, including but not limited to profit and loss statements, controllable profit, drop-through, revenue generation, and budgeting.
● Assist General Manager while planning and implementation of multiple strategies and tasks simultaneously while directed by the General Manager. For example: scheduling, orders and analyzing week ending results.
● Self-driven with the ability to work independently and alongside the General Manager to implement ideas to combat risks and enhance opportunities.
● Possess basic computer skills.
● Possesses an entrepreneurial spirit, competitive nature and contagious enthusiasm that drive team performance to achieve desired results.
The above statements are intended to describe the general nature, type and level of work being performed by the Employee(s) functioning in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor should they be construed as limiting the Company’s right to modify the duties of the job.
QUALIFICATIONS:
Education: High school diploma or G.E.D. equivalent.Minimum Age: 18 years of age and must possess a valid driver’s license.
Experience and Training:
External Candidates: Minimum of 1-year previous Assistant General Manager experience required. Fast casual/quick service experience preferred, but not required.
Internal Candidates: 1 year of experience as a successful Fazoli’s Assistant Manager with the recommendation of your current General Manager and Area Supervisor. Development readiness checklist completed.
All Candidates: Must successfully complete all required Fazoli’s training and certifications including SERV Safe.
Must be available to work all hours of restaurant operations. The weekly schedule would consist of 11-8:00 p.m. and any other meal period when the GM is off.
Must provide a safe and secure work environment by maintaining all Safety & Security policies in place for the protection of all team members, guests and physical assets of Fazoli’s.
Must have the flexibility to transfer and/or assist at other Fazoli’s restaurants as business needs arise.
Must successfully clear routine and periodic background, motor vehicle report and reference checking processes.
WORK CONDITIONS
The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential function of this job with or without reasonable accommodation.
The work is typically performed in a restaurant environment, with moderate noise. While performing the duties of this job, the team member is regularly required to stand, walk, sit, bend, and talk and/or hear. Team members frequently are required to use hands to finger, handle or feel and reach with hands and arms. Team members must regularly lift and/or move up to 50 pounds. The Company reserves the right to request a transfer to another restaurant based upon the needs of the business, mileage reimbursement applies if outside a 25-mile radius from your home restaurant.
Hazards: The hazards are only those present in a normal restaurant setting or while traveling by car on Company business.
Read LessJOB SUMMARY
Supervises, directs, and controls assigned shifts by established policies, procedures, and standards. Participates in discussions and decisions affecting assigned restaurants and supports the goals, plans, and priorities of the General Manager. The Assistant Manager is accountable for the successful operation, growth, and prosperity of an assigned Fazoli’s Restaurant through the execution of People.Sales.Profit.
PRIMARY DUTIES:
PEOPLE:
Assists the General Manager in developing the restaurant team succession and bench strength utilizing the Company’s internal development processes to ensure operational standards and team performance.
SALES:
Works directly with the General Manager in building professional business relationships and partnerships within the community. Seeks to build in-house and off-premises sales executing approved marketing plans and operations under the direction of the General Manager.
PROFIT:
Assists the General Manager with impeccable integrity by maintaining, utilizing, and enforcing effective management practices, policies, controls, tools, and systems that enhance efficiency and productivity, minimize waste and loss, and promote a safe, secure work environment for Guests, Team Members and Investors alike.
ATTRIBUTES OF SUCCESS:
● Ability to communicate effectively, both verbally and in writing, to an array of diverse internal and external clients. Ability to listen effectively, process information quickly and accurately, and transfer knowledge in a variety of settings, including one-on-one, small groups, and meetings. Ability to get things done with and through other people.
● Assist the General Manager with planning and implementation of multiple strategies and tasks simultaneously while directed by the General Manager. For example: required checklists, daily line checks, and routine maintenance.
● Self-driven with the ability to work independently and alongside the management team to execute ideas to combat risks and enhance opportunities.
● Possess basic computer skills.
● Possesses an entrepreneurial spirit, competitive nature, and contagious enthusiasm that drive team performance to achieve desired results.
The above statements are intended to describe the general nature, type, and level of work being performed by the Employee(s) functioning in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified nor should they be construed as limiting the Company’s right to modify the duties of the job.
QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Minimum Age: 18 years of age.
Experience and Training:
External Candidates: Minimum 1-year previous Assistant Manager experience required. Fast casual/quick service experience preferred, but not required.
Internal Candidates: 6 months of experience as a successful Fazoli’s Associate Trainer on the recommendation of your current General Manager. Development readiness checklist completed.
All Candidates: Must complete all required Fazoli’s training and certifications including SERV Safe.
Must be available a minimum of 30 hours per week, unless you are enrolled in school. A leave of absence request will be required.
Must submit to a routine and periodic background, motor vehicle report, and reference checking processes.
WORK CONDITIONS
The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential function of this job with or without reasonable accommodation.
The work is typically performed in a restaurant environment, with moderate noise. While performing the duties of this job, the team member is regularly required to stand, walk, sit, bend, and talk and/or hear. Team members frequently are required to use their hands to finger, handle, or feel and reach with hands and arms. Team members must regularly lift and/or move up to 50 pounds.
Hazards: The hazards are only those present in a normal restaurant setting or while traveling by car on Company business.
At Fazoli's we have flexible work schedules, work today & get paid today, payroll option, "tip-sharing" and WOW Health Benefits.
Our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
Do you prefer to prepare food then consider one of our back of the house positions: steam table operator, oven coordinator, dishwasher, etc.. or if you like to interact with our Guest and provide great Guest Service then consider a cashier, food expeditor or guest ambassador.
We have a position available for you.
At Fazoli's we have flexible work schedules, work today & get paid today, payroll option, "tip-sharing" and WOW Health Benefits.
Our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
Do you prefer to prepare food then consider one of our back of the house positions: steam table operator, oven coordinator, dishwasher, etc.. or if you like to interact with our Guest and provide great Guest Service then consider a cashier, food expeditor or guest ambassador.
We have a position available for you.
At Fazoli's we have flexible work schedules, work today & get paid today, payroll option, "tip-sharing" and WOW Health Benefits.
Our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
Do you prefer to prepare food then consider one of our back of the house positions: steam table operator, oven coordinator, dishwasher, etc.. or if you like to interact with our Guest and provide great Guest Service then consider a cashier, food expeditor or guest ambassador.
We have a position available for you.
At Fazoli's we have flexible work schedules, work today & get paid today, payroll option, "tip-sharing" and WOW Health Benefits.
Our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
Do you prefer to prepare food then consider one of our back of the house positions: steam table operator, oven coordinator, dishwasher, etc.. or if you like to interact with our Guest and provide great Guest Service then consider a cashier, food expeditor or guest ambassador.
We have a position available for you.
