The Retail Office Manager at Farmers Insurance Kansas City is a key leadership position with a focus on overseeing the operations of the retail store, team management, budgeting, and ensuring top-notch customer service. Here's a breakdown of the role and its qualifications:
Role Overview:
As the Retail Office Manager, you'll be responsible for managing the day-to-day operations of the Farmers Insurance retail store in the Kansas City Metropolitan Area. This includes managing a team, creating and managing budgets, and ensuring that excellent customer service is consistently provided. This role is full-time and on-site, with a direct impact on the operational efficiency and customer experience within the agency.
Key Responsibilities:
Overseeing Operations: Ensure smooth day-to-day operations of the retail store, including managing office workflows, client interactions, and team productivity.Team Management: Lead and manage a team of employees, ensuring that each member is well-trained, motivated, and working efficiently to meet goals.Budget Management: Develop and manage budgets for the retail office, ensuring profitability while maintaining high levels of customer service.Customer Service Excellence: Prioritize customer satisfaction, ensuring that clients are always receiving exceptional service and addressing any concerns promptly.Problem Solving: Identify and address any operational challenges, ensuring that solutions are implemented to improve efficiency.Staff Training & Development: Ensure the team is well-trained in Farmers Insurance products, systems, and customer service practices.Qualifications:
Retail Operations & Management Skills: Solid experience in managing the operations of a retail environment, with a focus on efficiency, budget management, and customer service.Team Management: Strong leadership skills with the ability to motivate and manage a diverse team, setting clear expectations and fostering collaboration.Budgeting Skills: Proven ability to develop and manage budgets, track financial performance, and implement cost-effective strategies.Customer Service: A strong commitment to customer service, with the ability to troubleshoot issues and find solutions that ensure client satisfaction.Organizational & Problem-Solving Skills: Excellent at organizing tasks and solving problems in a fast-paced retail setting.Leadership & Interpersonal Skills: Strong ability to work with people, build relationships, and lead by example.Experience: A minimum of 5+ years of experience in retail management or a related field is required.Insurance Industry Experience (Bonus): Experience in the insurance industry is a plus but not mandatory.Why This Role:
This position allows you to have a significant impact on the success of a Farmers Insurance retail operation. If you’re someone who thrives in a management role with strong operational, budgeting, and leadership responsibilities, this could be a fantastic opportunity to help grow the agency while promoting the Farmers brand. Additionally, as part of the Farmers network, you’ll also have the opportunity to be involved in supporting entrepreneurs in your community.
Would you like more details on the next steps in applying or any other part of the role?
Check us out on Facebook at: https://www.facebook.com/FarmersDistrictHQ
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Company DescriptionThe companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products.Type: Independent Contractor / Business Owner
Are you ready to be your own boss, control your income, and build something that's truly yours?
Farmers Insurance® is looking for driven, entrepreneurial leaders to own and operate their own Retail Insurance Agency. This is your chance to create a business with unlimited earning potential and the full backing of one of America's most trusted brands.
Freedom of Time – Set your own schedule and take control of your work-life balance.
Unlimited Income Potential – You decide how far you go. Top performers earn $250K–$500K+ annually.
Ownership & Equity – Build a business with real value. Many agencies resell for 2–4× annual earnings.
Diverse Product Access – Offer solutions from Farmers plus 40+ additional carriers through Kraft Lake & Choice.
Startup Incentives – Receive bonuses and financial support during your first 3 years to fuel your growth.
Financial Services Expansion – Add life, annuity, and investment products with a new RIA platform launching soon.
Relationship-Driven – Work with the clients and communities you choose.
Earning PotentialAverage Established Agents: $100K–$150K annually
Top Performers: $250K–$500K+ annually
Exit Value: sell service and commission rights on the open market
This is not just another job — it's a path to long-term wealth, independence, and legacy.
What You'll Need to SucceedCapital: Minimum $30K cash (ideally $100K+ to accelerate growth)
Licensing: P&C and Life & Health preferred; securities licenses a plus
Experience: Strong background in sales, leadership, or business ownership
Take Control of Your FutureIf you're a motivated professional ready to build a business, not just work for one, this is your opportunity to make it happen. Farmers Insurance provides the brand, support, and tools — you bring the drive to succeed.
Apply today to learn more about launching your Farmers Insurance Agency in Alabama.
Read LessAt Farmers Insurance, our employees set the tone, dream of the future, and create world-class customer experiences. Our employees also help make Farmers one of the largest insurers of vehicles, homes and small businesses in the United States. If you want to make a positive impact on customers and communities, take a look at what working at Farmers could mean for you.
What We Do Our Customer Service Sales Representatives have direct lines to our customers and provide positive customer experiences. Our agencies provide award-winning training and resources to be successful through the University of Farmers. Our customer service experts will promote efficiency, and adaptability to solve problems effectively.
What You’ll Do
Share insurance and eligibility information with customers and efficiently provide resolutions.Provide solutions and initiatives with our customers through the use of phones, email, mail, and other resources.Build effective communication skills that provide a positive customer experience to internal and external customers.Engage and help develop marketing projects.Providing and keeping track of document requests.Bring a positive, professional attitude to the office and work within a rapidly growing Farmers Insurance Agency!What You Bring
High School diploma or equivalent.Minimum 1-3 years providing consultative service support in a complex environment.Intermediate computer skills including Microsoft Office (Word, Excel and Outlook), and the ability to learn and navigate multiple technology platforms while interacting with customers.Adaptability and willingness to learn the insurance industry.Drive to help families and individuals protect their financial future.Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
Job Type: Full-Time
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Schedule:
Monday to FridayAbility to Commute:
Duarte, CA 91010 (Preferred)
Ability to Relocate:
Work Location: In person
Read Less**Office location: Chino and Hacienda Heights
Our Farmers Insurance agency ranks in the top 5 in fastest growth and production in the state of California. This is a great opportunity to work with a passionate team and owner for one of the best insurance agencies in California! Our fast-paced work environment with amazing office culture and team dynamic. Because of its increasing growth, there would be many opportunities for you to learn different skills and wear different hats as the team tackles on initiatives. We also offer competitive compensation and high growth potential.
Job Duties:
Marketing: plan marketing events and strategic growth projectsClient Account Management: assist clients and potential clients on the phone and other platformsQuoting: You'll learn to be the architect and design the best insurance quotes for clients with excellent coverages and amazing prices.Learn to collaborate with management and underwriting on Home, Auto, Business insurance.Partnership Management: Maintain and develop agency relations with partners, vendors , underwriting and clientsWorking directly with the agency owner to enhance your marketing, client management and relationship skills for agency and individual growth.Qualifications:
Bachelor’s degreeMinimum typing speed: 50 WPMComputer-savvy and proficient with Microsoft Office programsStrong communication skills in-person and onlineSelf-motivated, highly organized, and strong attention to detailExperienced phone etiquette in Chinese Mandarin or SpanishTo apply, you must have bilingual fluency in Chinese Mandarin or SpanishTogether, we will work in our brand new remodeled facility, engage with top tier technology to set, achieve and surpass your personal and our agency goals. I look forward to growing with you and being a partner in your successful future.
Read LessType: Independent Contractor / Business Owner
Are you ready to be your own boss, control your income, and build something that's truly yours?
Farmers Insurance® is looking for driven, entrepreneurial leaders to own and operate their own Retail Insurance Agency. This is your chance to create a business with unlimited earning potential and the full backing of one of America's most trusted brands.
Freedom of Time – Set your own schedule and take control of your work-life balance.
Unlimited Income Potential – You decide how far you go. Top performers earn $250K–$500K+ annually.
Ownership & Equity – Build a business with real value. Many agencies resell for 2–4× annual earnings.
Diverse Product Access – Offer solutions from Farmers plus 40+ additional carriers through Kraft Lake & Choice.
Startup Incentives – Receive bonuses and financial support during your first 3 years to fuel your growth.
Financial Services Expansion – Add life, annuity, and investment products with a new RIA platform launching soon.
Relationship-Driven – Work with the clients and communities you choose.
Earning PotentialAverage Established Agents: $100K–$150K annually
Top Performers: $250K–$500K+ annually
Exit Value: sell service and commission rights on the open market
This is not just another job — it's a path to long-term wealth, independence, and legacy.
What You'll Need to SucceedCapital: Minimum $30K cash (ideally $100K+ to accelerate growth)
Licensing: P&C and Life & Health preferred; securities licenses a plus
Experience: Strong background in sales, leadership, or business ownership
Take Control of Your FutureIf you're a motivated professional ready to build a business, not just work for one, this is your opportunity to make it happen. Farmers Insurance provides the brand, support, and tools — you bring the drive to succeed.
Apply today to learn more about launching your Farmers Insurance Agency in Alabama.
Read LessType: Independent Contractor / Business Owner
Are you ready to be your own boss, control your income, and build something that's truly yours?
Farmers Insurance® is looking for driven, entrepreneurial leaders to own and operate their own Retail Insurance Agency. This is your chance to create a business with unlimited earning potential and the full backing of one of America's most trusted brands.
Freedom of Time – Set your own schedule and take control of your work-life balance.
Unlimited Income Potential – You decide how far you go. Top performers earn $250K–$500K+ annually.
Ownership & Equity – Build a business with real value. Many agencies resell for 2–4× annual earnings.
Diverse Product Access – Offer solutions from Farmers plus 40+ additional carriers through Kraft Lake & Choice.
Startup Incentives – Receive bonuses and financial support during your first 3 years to fuel your growth.
Financial Services Expansion – Add life, annuity, and investment products with a new RIA platform launching soon.
Relationship-Driven – Work with the clients and communities you choose.
Earning PotentialAverage Established Agents: $100K–$150K annually
Top Performers: $250K–$500K+ annually
Exit Value: sell service and commission rights on the open market
This is not just another job — it's a path to long-term wealth, independence, and legacy.
What You'll Need to SucceedCapital: Minimum $30K cash (ideally $100K+ to accelerate growth)
Licensing: P&C and Life & Health preferred; securities licenses a plus
Experience: Strong background in sales, leadership, or business ownership
Take Control of Your FutureIf you're a motivated professional ready to build a business, not just work for one, this is your opportunity to make it happen. Farmers Insurance provides the brand, support, and tools — you bring the drive to succeed.
Apply today to learn more about launching your Farmers Insurance Agency in Alabama.
Read LessType: Independent Contractor / Business Owner
Are you ready to be your own boss, control your income, and build something that's truly yours?
Farmers Insurance® is looking for driven, entrepreneurial leaders to own and operate their own Retail Insurance Agency. This is your chance to create a business with unlimited earning potential and the full backing of one of America's most trusted brands.
Freedom of Time – Set your own schedule and take control of your work-life balance.
Unlimited Income Potential – You decide how far you go. Top performers earn $250K–$500K+ annually.
Ownership & Equity – Build a business with real value. Many agencies resell for 2–4× annual earnings.
Diverse Product Access – Offer solutions from Farmers plus 40+ additional carriers through Kraft Lake & Choice.
Startup Incentives – Receive bonuses and financial support during your first 3 years to fuel your growth.
Financial Services Expansion – Add life, annuity, and investment products with a new RIA platform launching soon.
Relationship-Driven – Work with the clients and communities you choose.
Earning PotentialAverage Established Agents: $100K–$150K annually
Top Performers: $250K–$500K+ annually
Exit Value: sell service and commission rights on the open market
This is not just another job — it's a path to long-term wealth, independence, and legacy.
What You'll Need to SucceedCapital: Minimum $30K cash (ideally $100K+ to accelerate growth)
Licensing: P&C and Life & Health preferred; securities licenses a plus
Experience: Strong background in sales, leadership, or business ownership
Take Control of Your FutureIf you're a motivated professional ready to build a business, not just work for one, this is your opportunity to make it happen. Farmers Insurance provides the brand, support, and tools — you bring the drive to succeed.
Apply today to learn more about launching your Farmers Insurance Agency in Alabama.
Read LessType: Independent Contractor / Business Owner
Are you ready to be your own boss, control your income, and build something that's truly yours?
Farmers Insurance® is looking for driven, entrepreneurial leaders to own and operate their own Retail Insurance Agency. This is your chance to create a business with unlimited earning potential and the full backing of one of America's most trusted brands.
Freedom of Time – Set your own schedule and take control of your work-life balance.
Unlimited Income Potential – You decide how far you go. Top performers earn $250K–$500K+ annually.
Ownership & Equity – Build a business with real value. Many agencies resell for 2–4× annual earnings.
Diverse Product Access – Offer solutions from Farmers plus 40+ additional carriers through Kraft Lake & Choice.
Startup Incentives – Receive bonuses and financial support during your first 3 years to fuel your growth.
Financial Services Expansion – Add life, annuity, and investment products with a new RIA platform launching soon.
Relationship-Driven – Work with the clients and communities you choose.
Earning PotentialAverage Established Agents: $100K–$150K annually
Top Performers: $250K–$500K+ annually
Exit Value: sell service and commission rights on the open market
This is not just another job — it's a path to long-term wealth, independence, and legacy.
What You'll Need to SucceedCapital: Minimum $30K cash (ideally $100K+ to accelerate growth)
Licensing: P&C and Life & Health preferred; securities licenses a plus
Experience: Strong background in sales, leadership, or business ownership
Take Control of Your FutureIf you're a motivated professional ready to build a business, not just work for one, this is your opportunity to make it happen. Farmers Insurance provides the brand, support, and tools — you bring the drive to succeed.
Apply today to learn more about launching your Farmers Insurance Agency in Alabama.
Read LessType: Independent Contractor / Business Owner
Are you ready to be your own boss, control your income, and build something that's truly yours?
Farmers Insurance® is looking for driven, entrepreneurial leaders to own and operate their own Retail Insurance Agency. This is your chance to create a business with unlimited earning potential and the full backing of one of America's most trusted brands.
Freedom of Time – Set your own schedule and take control of your work-life balance.
Unlimited Income Potential – You decide how far you go. Top performers earn $250K–$500K+ annually.
Ownership & Equity – Build a business with real value. Many agencies resell for 2–4× annual earnings.
Diverse Product Access – Offer solutions from Farmers plus 40+ additional carriers through Kraft Lake & Choice.
Startup Incentives – Receive bonuses and financial support during your first 3 years to fuel your growth.
Financial Services Expansion – Add life, annuity, and investment products with a new RIA platform launching soon.
Relationship-Driven – Work with the clients and communities you choose.
Earning PotentialAverage Established Agents: $100K–$150K annually
Top Performers: $250K–$500K+ annually
Exit Value: sell service and commission rights on the open market
This is not just another job — it's a path to long-term wealth, independence, and legacy.
What You'll Need to SucceedCapital: Minimum $30K cash (ideally $100K+ to accelerate growth)
Licensing: P&C and Life & Health preferred; securities licenses a plus
Experience: Strong background in sales, leadership, or business ownership
Take Control of Your FutureIf you're a motivated professional ready to build a business, not just work for one, this is your opportunity to make it happen. Farmers Insurance provides the brand, support, and tools — you bring the drive to succeed.
Apply today to learn more about launching your Farmers Insurance Agency in Alabama.
Read Less