Job DescriptionJob Description
We are looking for a Russian & English speaking only for Front Desk Receptionist to join our medical office team to work at our Portland and Vancouver location. This role involves managing appointment scheduling, answering phone calls, assisting customers, and providing multilingual support to ensure smooth daily operations. The ideal candidate will have strong communication skills and the ability to handle multiple administrative tasks efficiently.
Responsibilities
Schedule and confirm patient appointmentsAnswer and direct phone calls professionallyAssist patients and visitors with inquiriesProvide support in both Spanish and EnglishPerform accurate data entry and maintain recordsCommunicate effectively with the medical staff and office manager
Required Qualifications
Bilingual in Russian and EnglishExperience in customer serviceProfessional phone etiquetteProficient in Microsoft Office SuiteStrong data entry skillsExcellent interpersonal and communication skillsAbility to resolve conflicts calmly and efficientlyStrong organizational skills
Preferred Qualifications
Entry-level experience in customer serviceHigh school diploma or equivalent
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