The Medical Front Office Receptionist plays a crucial role in managing and coordinating patient appointments within a busy healthcare environment. This position oversees a front office team of 4-7 staff members, ensuring efficient scheduling and seamless communication between patients, clinical staff, and providers. Reporting to the Office Manager, the receptionist is responsible for maintaining accuracy in electronic medical records, handling insurance-related scheduling matters, and supporting daily operations through effective collaboration and team leadership.
Responsibilities
Lead and mentor front office scheduling staffManage and coordinate complex provider schedulesSchedule patient visits, follow-ups, and urgent appointmentsHandle incoming calls and appointment requestsManage schedule adjustments, conflicts, waitlists, and no-showsSupport insurance-related scheduling requirements such as referrals and authorizationsCollaborate with clinical staff and providers to optimize daily operationsTrain and support new scheduling staff through ongoing regular trainingMaintain accuracy within the Electronic Medical Records (EMR) system
Preferred Qualifications
1+ years experience in medical front office or scheduling rolesHigh School Diploma or equivalentProficiency with Electronic Medical Records (EMR) and commercial appointment scheduling softwareStrong customer service and communication skillsExperience with multi-line phone systems and insurance verification processesEffective time management skillsCompany DescriptionWe are a family practice that focus' on wellness and taking care of the whole patient. We pride ourselves in being a boutique private practice that treats our patients like people instead of numbers. Customer service is paramount as well as being a positive contributor to the team.Company DescriptionWe are a family practice that focus' on wellness and taking care of the whole patient. We pride ourselves in being a boutique private practice that treats our patients like people instead of numbers. Customer service is paramount as well as being a positive contributor to the team. Read LessHow would you like an opportunity to provide dental care to patients without the worries of managing a practice? At Family Health Care, we take care of the business side, allowing you to practice to the best of your ability alongside our experienced care teams. Our facilities have up-to-date equipment, knowledgeable staff, and a vast support system. In addition, as a Community Health Center, we provide more than just dental care, giving you access to medical providers, behavioral health specialists, pharmacists, and more!
Why Family Health Care:
Duties include, but are not limited to:
Diagnose and provide appropriate treatment to patientsEducate patients on their treatment plan and how to maintain oral healthPrescribe medications as neededDocument all patient care in the electronic health recordCommunicate with other staff on patient care needsQualifications:
Graduate of an accredited school of dentistryState of Michigan Dentist LicenseState of Michigan Controlled Substance LicenseFederal DEA LicenseFull-Time Benefits:
Loan Repayment through State and Federal ProgramsMedical, Dental and Vision CoveragePrescription Drug CoverageProfessional CourtesyHealth Care Flexible Spending Account401(k) Retirement PlanLife InsuranceShort- and Long-Term DisabilityGenerous Paid VacationHoliday PayMalpractice through Federal Tort Claims Act plus Gap InsuranceContinuing EducationRetention BonusVisa SponsorshipAbout Family Health Care
Family Health Care is a progressive, non-profit health care system dedicated to providing quality care for the rural, underserved populations in west-central Michigan. Led by a board of directors composed of community members and patients, Family Health Care offers the opportunity to be part of a diverse care team focused on meeting every patient's total health care needs. As the oldest Federally Qualified Health Center in Michigan, Family Health Care provides services in five counties through 13 sites, serving more than 28,000 patients per year.
About Cadillac
Cadillac is a beautiful northern Michigan community home to 500,000 acres of natural forest, hundreds of miles of rivers, well-designed golf courses, a pristine ski resort, and a charming downtown area with historical sites, cultural attractions and family-friendly businesses and restaurants. Cadillac is also home to William Mitchell State Park which features boating, fishing, kayaking and swimming on Lake Mitchell and Lake Cadillac. Cadillac is the county seat of Wexford County and is just 45 minutes from the vineyards, shopping, casino and entertainment of Traverse City and Grand Traverse Bay.
Family Health Care is an Equal Opportunity Employer.
Read LessWe are seeking a Family Nurse Practitioner to become a part of our team! You will focus on providing high quality patient care as part of a healthcare team.
Responsibilities:
Diagnose and treat acute, episodic or chronic illnessesPrescribe all necessary medications and treatmentsPerform comprehensive physical examinations of patientsDevelop and implement patient management policies and proceduresFacilitate referrals to other healthcare professionals and medical facilitiesCommunicate with collaborating physician or specialist regarding patient careQualifications:
Previous experience in nursing or other medical fieldsAbility to build rapport with patientsAbility to thrive in a fast-paced environmentExcellent written and verbal communication skillsStrong leadership qualitiesWe have both parttime and fulltime positions available. Please specify in your application which you are looking for. I look forward to meeting all candidates to discuss the position.
Company DescriptionWe are a family practice that focus' on wellness and taking care of the whole patient. We pride ourselves in being a boutique private practice that treats our patients like people instead of numbers. Customer service is paramount as well as being a positive contributor to the team.Company DescriptionWe are a family practice that focus' on wellness and taking care of the whole patient. We pride ourselves in being a boutique private practice that treats our patients like people instead of numbers. Customer service is paramount as well as being a positive contributor to the team. Read LessHow would you like an opportunity to provide dental care to patients without the worries of managing a practice? At Family Health Care, we take care of the business side, allowing you to practice to the best of your ability alongside our experienced care teams. Our facilities have up-to-date equipment, knowledgeable staff, and a vast support system. In addition, as a Community Health Center, we provide more than just dental care, giving you access to medical providers, behavioral health specialists, pharmacists, and more!
Why Family Health Care:
Salaried position with additional productivity bonuses availableRetention bonuses paid quarterly4-or 5-day work weekNo weekend work requirementsNo on-call scheduleGenerous benefits package (medical/dental/vision/disability insurance, 401K matching, up to 5 weeks PTO)Licensing fees and malpractice coverage paid for by employerCE stipend and paid time offStudent loan forgiveness
Duties include, but are not limited to:
Diagnose and provide appropriate treatment to patientsEducate patients on their treatment plan and how to maintain oral healthPrescribe medications as neededDocument all patient care in the electronic health recordCommunicate with other staff on patient care needs
Qualifications:
Graduate of an accredited school of dentistryState of Michigan Dentist LicenseState of Michigan Controlled Substance LicenseFederal DEA License
Full-Time Benefits:
Loan Repayment through State and Federal ProgramsMedical, Dental and Vision CoveragePrescription Drug CoverageProfessional CourtesyHealth Care Flexible Spending Account401(k) Retirement PlanLife InsuranceShort- and Long-Term DisabilityGenerous Paid VacationHoliday PayMalpractice through Federal Tort Claims Act – plus Gap InsuranceContinuing EducationRetention BonusVisa Sponsorship
About Family Health Care
Family Health Care is a progressive, non-profit health care system dedicated to providing quality care for the rural, underserved populations in west-central Michigan. Led by a board of directors composed of community members and patients, Family Health Care offers the opportunity to be part of a diverse care team focused on meeting every patient's total health care needs. As the oldest Federally Qualified Health Center in Michigan, Family Health Care provides services in five counties through 13 sites, serving more than 28,000 patients per year.
About Cadillac
Cadillac is a beautiful northern Michigan community home to 500,000 acres of natural forest, hundreds of miles of rivers, well-designed golf courses, a pristine ski resort, and a charming downtown area with historical sites, cultural attractions and family-friendly businesses and restaurants. Cadillac is also home to William Mitchell State Park which features boating, fishing, kayaking and swimming on Lake Mitchell and Lake Cadillac. Cadillac is the county seat of Wexford County and is just 45 minutes from the vineyards, shopping, casino and entertainment of Traverse City and Grand Traverse Bay.
Family Health Care is an Equal Opportunity Employer.
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School-based Behavioral Health Therapist – School Based Heath Center
Family Health Care is seeking a full-time Behavioral Health Therapist for our school-based health center team. This is a full-time (40 hrs/week), year-round position with no weekend or on-call expectations. School-based health centers are located within a school and focus on providing need-driven, comprehensive services that are easily accessible to youth and their family.
Why Family Health Care:
· Competitive salaries
· Retention bonus paid quarterly according to corporate policy
· Professional license fee reimbursement and malpractice insurance coverage paid by employer
· Licensure supervision provided in-house for LLPC and LLMSW, reimbursement for approved external licensure supervision.
· Peer Supervision
· Eligible organization for state and federal loan repayment programs and Public Student Loan Forgiveness
· Continuing education and professional development opportunities
· Generous benefits package (medical/dental/vision/disability insurance, paid holidays, PTO)
· Retirement savings plan with employer match and personal consulting
· Employee assistance programs
Specific qualifications and educational requirements:
· Master’s degree from an accredited program in social work, counseling, family and marriage therapy.
· Currently licensed in the state of Michigan as a clinical social worker, professional counselor, family/marriage therapist
· 1-3 years of experience in a behavioral health setting providing evidenced-based mental health services to children, adolescents, and/or adults
· Effective communication and time management skills
Essential Job Functions:
· Work independently to provide outpatient mental health services that include brief interventions and consultations, and follow-up services to youth aged 5-21
· Complete clinical documentation in an electronic health record system
· Comply with Mandated Reporting requirements
· Collaborate with multidisciplinary teams
· Participate in outreach events at the school and in the community
Location(s): Evart, MI
Employment Type: Full Time
Exempt/Non-Exempt: Exempt
Benefits: Competitive wage and excellent benefits package.
Family Health Care is an Equal Opportunity Employer.
Read Less Location: Baldwin
Exempt/Non-Exempt: Non-Exempt
Benefits: Excellent benefits package
Employment Type: Full Time
Description: Greets patients and visitors, answers telephone, screens calls, and takes complete and accurate messages, follow office scheduling procedure to book, coordinate and reschedule patients dental appointments. May be responsible for charge entry and end-of-day balancing.
Qualifications: Excellent communication and organizational skills. Must pay attention to detail. Experience in money handling, scheduling, and data entry is desired. Minimum high school diploma.
Family Health Care is an Equal Opportunity Employer.
Read LessFamily Health Care is currently seeking qualified candidates for our Medicare Annual Wellness Visit LPN position!
General Function: The Medicare Annual Wellness Visit (AWV) LPN supports Baldwin Family Health Cares (BFHC) Medicare population by coordinating and completing Medicare Annual Wellness Visits (AWVs) at assigned clinic sites. The LPN conducts scheduled face-to-face individual Medicare Annual Wellness Visits in the clinic setting and, when approved by the Chief Medical Officer, via telephone. The LPN completes all required documentation, assessments, and clinical workflows in accordance with established BFHC policies, procedures, protocols, standing orders, and CMS guidelines. Performs all responsibilities according to best practices in the field and reflecting the mission and vision of Baldwin Family Health Care.
Primary Responsibilities:
Complete Medicare Annual Wellness VisitsFormal Education Requirements:
Required Qualifications:
Current Michigan LPN license with at least two years of experience with adult medicine and pediatric patients in primary care/ambulatory care, home health agency, skilled nursing facility, or hospital medical-surgical setting, within the past five years.Graduation from an accredited nursing program.Location: Grant and White Cloud, MI
Employment Type:Full Time
Exempt/Non-Exempt:Non-Exempt
Benefits:Full benefits package
Family Health Care is an Equal Opportunity Employer.
Read LessFamily Health Care is currently seeking qualified candidates for our Medicare Annual Wellness Visit LPN position!
General Function: The Medicare Annual Wellness Visit (AWV) LPN supports Baldwin Family Health Cares (BFHC) Medicare population by coordinating and completing Medicare Annual Wellness Visits (AWVs) at assigned clinic sites. The LPN conducts scheduled face-to-face individual Medicare Annual Wellness Visits in the clinic setting and, when approved by the Chief Medical Officer, via telephone. The LPN completes all required documentation, assessments, and clinical workflows in accordance with established BFHC policies, procedures, protocols, standing orders, and CMS guidelines. Performs all responsibilities according to best practices in the field and reflecting the mission and vision of Baldwin Family Health Care.
Primary Responsibilities:
Complete Medicare Annual Wellness VisitsFormal Education Requirements:
Required Qualifications:
Current Michigan LPN license with at least two years of experience with adult medicine and pediatric patients in primary care/ambulatory care, home health agency, skilled nursing facility, or hospital medical-surgical setting, within the past five years.Graduation from an accredited nursing program.Location:Cadillac, MI
Employment Type:Full Time
Exempt/Non-Exempt:Non-Exempt
Benefits:Full benefits package
Family Health Care is an Equal Opportunity Employer.
Read LessLocation: Cadillac, MI
Exempt/Non-Exempt:Non-Exempt
Employment Type: On-Call, As-Need
Family Health Care is looking for a reliable team member for its cleaning crew in our Cadillac location!
Description:This position will ensure that our facilities are maintained in a clean and orderly fashion.
Duties:
Responsible for daily cleaning, vacuuming/mopping, dusting and/or disinfecting of the health center.Responsible for maintaining towel, paper, hand sanitizer and soap dispensers daily.Responsible for daily emptying of wastebaskets and transporting outdoors to dumpster.Responsible for maintaining an inventory of housekeeping supplies and ordering supplies when necessary.Responsible for reporting stained ceiling tiles, light bulbs that are out, and other items throughout the organization that need to be addressed.Performs other light duties deemed necessary and assigned by the supervisor.Must be willing to go above and beyond at times, while being a team player.Understands the importance of and models a positive attitude and respect towards patients, co-workers, and visitors as outlined in Family Health Cares Customer Service Standards.Qualifications:
Knowledge of:
Housekeeping functions and standards, including safety, using a step ladder and sanitation.Cleaning methods, materials, tools and equipment.Common safety hazards to identify potential safety problems.Operating housekeeping equipment and machines.Ability to work independently and cooperatively as a productive member of a team.Basic computer skillsFamily Health Care is an Equal Opportunity Employer.
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