Front Office Responsibilities
Assist with scheduling appointments while communicating with patients and family in a friendly, calm, and professional manner at all times
Confirm insurance eligibility and coverage for each patient prior to appointments and communicate with insurance companies when needed
Email/text intake paperwork to patients prior to appointments
Scan and attach documents to patient files as needed
Address and resolve all requests presented through the phone/voice messages, portal, and fax within 24 hours
Be an advocate for all services provided by the company and aid in marketing when needed
Interact with all vendors and company representatives in a professional and friendly manner and schedule requests for appointments according to protocol
Skills & Work Experience
Experience with eClinicalworks EMR
Degree in medical assistance, certification required
Proven working experience for at least 1 year as a medical assistant or medical secretary
References required
Knowledge of medical office management systems and procedures
Excellent time management skills and ability to multitask and prioritize work
Company DescriptionWe are a family practice clinic with a focus on wellness. Here, you’ll be encouraged, empowered, and challenged to be your best self. We provide a strong emphasis on preventative care, along with taking care of acute and chronic medical needs. We believe in providing medical care with commitment, compassion, respect, and integrity, guided by the golden rule of “treating others the way we would like to be treated.” Our ideal candidate will also have these values. You’ll work with experts in their fields who are eager to share their knowledge with you. If you are friendly, focused, organized, and passionate about delivering the best customer service experience, this is the job for you!Company DescriptionWe are a family practice clinic with a focus on wellness. Here, you’ll be encouraged, empowered, and challenged to be your best self. We provide a strong emphasis on preventative care, along with taking care of acute and chronic medical needs. We believe in providing medical care with commitment, compassion, respect, and integrity, guided by the golden rule of “treating others the way we would like to be treated.” Our ideal candidate will also have these values. You’ll work with experts in their fields who are eager to share their knowledge with you. If you are friendly, focused, organized, and passionate about delivering the best customer service experience, this is the job for you! Read Less
