Job Title: Medical Assistant - Front Office & Injection Room
Employment Classification: Non-exempt, Hourly
Schedule: Monday-Friday
Travel: Springfield and Springboro
Position Summary
The Medical Assistant - Front Office & Injection Room is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company’s core values.
Summary of Duties and Responsibilities
Front Office:
Check patients in and outCopy/scan insurance cardsTake patient photoCollect co-pays and deductiblesPost payments to patient accountEncourage portal utilizationEnsure that all required consent forms are signedBalance all money collected at the end of day and prepare depositAnswer telephone, handle all calls appropriately, and schedule appointments for new and existing patientsEnter patient demographics, insurance, and referral information into IMSPrepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messagesScan testing sheets and all other paperwork as neededCancel and reschedule appointments as neededKeep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requestedWork with the Well App, as neededResponsible for individually assigned front office tasks; TelTech reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, assign and track physician fax referrals, next available appointment report, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responsesMaintain and follow HIPAA policies and proceduresInjection Room MA:
Prepare the injection room area each morningAdminister allergy injectionsRe-stock area as needed and order suppliesRe-order vials in a timely mannerOrganize refrigerated vials in appropriate binsLog daily refrigerator temperaturesMonitor shot cards monthly and discard expired vialsEnsure that consent forms are signed; explain shot room policies to new patientsEducation of patients in first injection policyMaintain and follow HIPAA policies and proceduresStay the required 30 minutes after last injection is given before lunch or the end of the dayClean toy and lobby areaKnowledge of all medications and IT treatmentEffectively manage emergency procedures and protocolsOther relevant duties as assigned by Manger and/or DirectorRequirementsAbilities, Knowledge and Skills
Effective communication skills to include:
Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patientsEducation, Prior Work Experience, Special Skill And Knowledge Requirements
Medical Assistant CertificationPrior medical office experience preferredStrong computer skillsMust be a quick learner, organized, and team orientedExcellent communication and customer service skillsPrevious customer service experiencePhysical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases, and conditions.EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please use link to complete this survey to be considered: https://go.cultureindex.com/s/kgvM7SYDhF
Requirements:Job Title: Clinic & Injection Room Medical Assistant
Reports to: Clinical Management Team and Director of Clinical Services
Work Schedule: Monday-Thursday 8am-5:30pm
Travel: Centerville, Beavercreek, Huber Heights and rarely Springfield
Employment Classification: Non-exempt, Hourly
Position Summary
The Clinic Nurse/Injection Room MA is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company’s core values.
Summary of Duties and Responsibilities
Clinic MA:
Get rooms ready for patients and prepare for allergy testing each morningCalibrate PFT sensor dailyEscort patients to a treatment room and prepare them for the doctor’s visitAssist the doctor with skin testing and other procedures as orderedSend prescriptions, complete asthma care plans and discharge summariesComplete documentation in the EMR systemPrepare and administer any medications requested by the doctorPulmonary function testing, FeNO testing, and peak flow monitoringPatient education regarding medications and environmental controlPrepare and administer nebulized medication and patient education (if needed)Scan testing sheetsSchedule appointments for outpatient proceduresAdminister allergy injections and complete all duties of the shot roomKeep clinical area and exam rooms organized and stocked with suppliesKeep samples and sample bags stocked on shelvesCommunicate with injection room staff when emergency medications are used and need to be reorderedCheck refrigerator temperatures daily and log on chartComplete all tasks in Triage when scheduledPrepare patient information folders and Environmental Control packetsPrepare I.D. and scratch traysShut down and plug in computers (pack, if needed), and plug in otoscopes at end of dayTransport supplies (box) to and from satellite offices, as neededMaintain and follow HIPAA policies and proceduresCover Injection Room and/or Front Offices, as neededTrain new staff, as needed, or directedOther relevant duties as assigned by Manager and/or DirectorWork with Healix & Specialty pharmacies to process Biologics/IVIG prescriptions and forms: Track shipments and inventory of Biologics Obtain prior authorizations as needed Cross train for Triage Nurse position and cover, as neededRun and maintain Emerald22, as neededOrder supplies, as necessary, through the approved clinic procedureInjection Room MA:
Prepare the injection room area each morningAdminister allergy injectionsRe-stock area as needed and order suppliesRe-order vials in a timely mannerOrganize refrigerated vials in appropriate binsLog daily refrigerator temperaturesMonitor shot cards monthly and discard expired vialsEnsure that consent forms are signed; explain shot room policies to new patientsEducation of patients in first injection policyMaintain and follow HIPAA policies and proceduresStay the required 30 minutes after last injection is given before lunch or the end of the dayClean toy and lobby areaKnowledge of all medications and IT treatmentEffectively manage emergency procedures and protocolsOther relevant duties as assigned by Manger and/or DirectorRequirementsAbilities, Knowledge and Skills
Effective communication skills to include:
Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patientsEducation, Prior Work Experience, Special Skill And Knowledge Requirements
Certified Medical Assistant 1 to 2 years nursing experience in an office setting, preferredPrevious allergy/asthma experience preferredCPR certification requiredValid Driver’s License requiredActive CPR Certification Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction ChecksAbility to travel to satellite offices as neededMust be at least 18 years of agePhysical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please Complete Survey to be Considered: https://surveys.cultureindex.com/s/kgvM7SYDhF/102127
Requirements: