Job DescriptionJob DescriptionBenefits:
Free uniformsOpportunity for advancementTraining & development401(k) matchingCompetitive salary
The Field Operations Coordinator is the President's right hand in the field the person who makes sure each day starts clean and the work that goes out the door meets Faithworks' standard. The day begins early, on-site with the crews, getting them staged, equipped, and dispatched on time; it continues with a small trash route and quality-control checks across active sites; and it includes attending pre-bid meetings and site visits to capture the information our estimators need to bid accurately. This is a hands-on, lead-from-the-field role you are out with the crews and on the properties, not behind a desk or in a parked truck. It's built for someone dependable who can direct the work, uphold standards, and keep operations running smoothly without being told twice.
Core Responsibilities
Morning crew readiness (daily)
Be on-site and with the crews before they depart staged, fueled, and equipped for the day's routesGive crews clear direction on the day's priorities and any site-specific instructions; answer questions and resolve issues on the spotVerify trucks, trailers, and equipment are loaded, working, and ready; flag mechanical issues before they cost a dayConfirm each crew has the correct route sheet / Service Autopilot schedule and any site-specific materialsDispatch crews on time and account for no-shows or gaps before they cascadeClient & agency communication (as needed)
Serve as a dependable field point of contact for clients, property managers, and government/county officialsRespond to calls, emails, and concerns promptly no dropped threads; follow up until the issue is closedWalk sites with clients or officials when needed and translate their concerns into clear instructions for the crewsQuality control (weekly)
Conduct scheduled and random QC inspections across active sites throughout the weekInspect against Faithworks' standards for mowing, landscaping, pressure washing, and janitorial workDocument conditions with photos and written notes; flag deficiencies and coordinate corrections with crew leadersTrack recurring problem sites and report patterns to the PresidentTrash route (weekly/daily as assigned)
Run the designated small trash route reliably and on scheduleEstimating support (as scheduled)
Attend pre-bid meetings and site visitsCapture accurate site data: measurements, photos, access notes, site conditions, special requirementsHand off clean, complete site information to the estimating team (Cynthia commercial/residential; Nicole government bids) so quotes are built on real conditions, not guessesGeneral operations support
Be the President's backup in the field: problem-solve on the spot, fill gaps, and keep the day movingCommunicate field issues to the office clearly and without escalationRequirements
Must have
Valid Florida driver's license and clean driving recordDependable, early riser consistent attendance is non-negotiable for this roleField experience in grounds maintenance, landscaping, or a related trade enough to judge whether work meets standardProven ability to direct a crew comfortable giving instructions, holding a standard, and being the person in charge in the fieldStrong, prompt communicator responds quickly to clients and officials and closes the loop; does not let messages or concerns sitDetail-oriented and organized; follows through without remindersPhysically able to walk properties, be outdoors, and lift/move equipment as neededPreferred
Experience with Service Autopilot or similar scheduling/routing software (or quick to learn it)Familiarity with reading bid documents and basic estimating conceptsComfortable with photo documentation and simple reportingBilingual (English/Spanish) a plus
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