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FAIRMONT
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  • Clubhouse Grill Server  

    - San Diego
    Job DescriptionJob DescriptionCompany DescriptionBreathe deeply, dream... Read More
    Job DescriptionJob DescriptionCompany Description

    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. 

    Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

    Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activitiesCareer development opportunities with national and international promotion opportunities. The sky is your limit.Rate of Pay: $19.00/hour USDJob Description

    Assist in the development, implementation and maintenance of quality standards for outlets.  Interact with guests to ensure a positive guest experience. To guide guests through the entire restaurant experience in a luxurious and elegant manner.

    Responsibilities:

    The Server is responsible for taking the guest’s food and beverage orders, interacting one on one with the guests, providing excellent customer service and ensuring guest satisfaction. This is a fast-paced position with constant guest interaction. This person must be highly motivated, energetic and possess great communication skills. 

    Job responsibilities include; although are not limited to:

    Display a congenial appearance and is well groomed at all times.Take orders and answer questions or make recommendations for menu listed products.Clear, clean, reset and maintain restaurant tables during shift.Assist other Servers to give the best possible service as specified in Restaurant Standards of Service Manual.Understands the processes of delivery and removal of all product and equipment.Handle all guest checks according to Hotel policy.Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks.Completion of side work as assigned by Manager.Assist guests in a friendly, professional and polite manner.Follow directions from Manager at all times.Maintain proper uniform, ID badge and nametag at all times.Other job related duties as assigned.Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    Prior serving experience with a minimum of 2 years in a similar restaurant environment.Food Handlers Card requiredRBS Certification requiredHigh School graduateMust be able to speak, read, write and understand the primary language(s) used in the workplace.Requires good communication skills, both verbal and writtenMust possess basic math skills and the ability to use a calculator.  Must possess basic computer skills.                Ability to solve problems and make rational decisions.Knowledge of Restaurant operations, its services, and facilities.Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Most work tasks are performed indoors.  Temperature generally is moderate and controlled by Restaurant environmental systems.Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.  Length of time of these tasks may vary from day to day and task to task.Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.Must be able to exert well-paced ability in limited space.Must be able to bend, stoop, squat and stretch to fulfill daily tasks.Must be able to lift up to 50 lbs. on a regular and continuing basis.Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity.

    Grooming:

    All Colleagues must maintain a neat, clean and well-groomed appearance per Fairmont Grand Del Mar standards. A conservative, simple and elegant style is preferred.



    Additional Information

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    Read Less
  • Full Time Room Attendant - Seasonal  

    - Seattle
    Job DescriptionJob DescriptionCompany DescriptionLocated in the heart... Read More
    Job DescriptionJob DescriptionCompany Description

    Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city.  Be a part of history, providing service to our guests in an iconic and luxurious setting.  We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.

    Job Description

    The room attendant at the Fairmont Olympic Hotel is responsible for ensuring the cleanliness and overall presentation of guest rooms, maintaining high standards of cleanliness, and providing exceptional service to hotel guests. The room attendant plays a crucial role in creating a positive and comfortable experience for guests during their stay. This is a seasonal position with a tentative end date of September 30th. 

    What is in it for you:

    $26.47 per hourEmployee travel program offering discounted rates in Fairmont’s and Accor worldwideParking/Commuting DiscountsPaid meal breaks with complimentary meals served in our Staff Dining room.Learning programs through our AcademiesMedical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available401K Retirement plans with a 4% match for all full-time colleaguesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activitiesFun, elegant atmosphere with amazing colleagues!Qualifications

    Your experience and skills include: 

    Previous experience as a room attendant or in a similar housekeeping position is preferredStrong attention to detail and the ability to maintain high standards of cleanlinessExcellent time management skills and the ability to work efficiently in a fast-paced environmentGood communication and interpersonal skillsAbility to work independently and as part of a teamFlexibility to work different shifts, including weekends and holidaysPhysical stamina and the ability to lift heavy objects and perform repetitive tasksKnowledge of proper handling and usage of cleaning chemicals and equipmentRequired to hold valid US work authorization 

    Physical requirements include: 

    This job requires constant standing, walking, bending, and twisting.  Must be able to lift at least 30 lbs.  Must be physically capable of performing duties which involve repetitive bending, kneeling, pushing, pulling and lifting of heavy objects.



    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Our commitment to Diversity & Inclusion:

    We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

    We are an equal opportunity employer.  All offers contingent on background check and E-Verify.

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS   

    Read Less
  • Housekeeping Attendant  

    - Long Beach
    Job DescriptionJob DescriptionCompany DescriptionFairmont Breakers is... Read More
    Job DescriptionJob DescriptionCompany Description

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

    Job Description

    Responsibilities and essential job functions include but are not limited to the following:

     

    Consistently offer professional, engaging and friendly service greeting guests and responding to their concerns and questions, helping guests with any request.Create a welcoming atmosphere for visitors and guests during their stay.Maintain a high level of professionalism in all aspects of job performance.Listening and responding thoughtfully to guest requests or complains and following up with a supervisor if requiredProviding information to guests about the hotel and services offeredResponsible for delivering and retrieving items on loan to guests, such as steamers and, microwaves, steamers, cribs,Answering Alice/ guest request in a timely mannerDelivering clean laundry to the Guest roomsThe House Attendant will assist room attendants with heavy items such as mattresses and, Deep Cleaning ProjectsRestock and organize room attendant closets with all the necessary linens, amenities and guest supplies.Distribute linens effectively and in a timely manner.Remove dirty linens and trash from room attendants’ carts throughout the day and bring them to the specified areas.Maintain the cleanliness and organization of floor closets and ice machine areas.Respond to requests such as delivery of housekeeping supplies in a timely and efficient manner.Overall cleanliness of common areas and guest corridors.Cleaning Public Areas of the Hotel, including but not limited to windows, sweeping, garbage removal, vacuuming floors and carpet in common areas.Dusting shelfs, ledges, furniture in all common areasCleaning all common areas restrooms-Lobby, water stations, Spa, pool.Mopping floors as requiredReporting maintenance problems, lost and found articles and special room issues via Alice.Removing garbage and recyclingTake trash and recycling to the designated area on the lower level.Maintain a clean safe, hazard – free work environment at al times.Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.House Attendant will assist with cleaning and shampooing of guest room carpets as well as corridor carpetsProvides basic shoeshine serviceAssist in managing stock inventory, inform superiors when stock is running lowWork closely with Supervisors / Coordinators in running of guest supplies including usage of how many extra beds and baby cots daily, keeping track of special items sent to rooms and update accordingly.Prepare and make-up extra beds if/when needed.Assist Housekeeping Attendants when needed in topping up amenities and special room set up arrangement.Maintain complete knowledge of and comply with all departmental policies, service procedures and standards, and correct maintenance and use of equipment.Maintain emergency stairwells on floors free of trash and debris.Assist Room Attendants with stripping vacant rooms including soiled linen, terry, dirty glassware and trash as needed at the discretion of management and/or supervisor.Clean elevator car and tracks. (Clean Service and Guest Elevators from inside and out, including elevator tracks.Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures and clean ashtrays.Move furniture, supplies, and equipment.This job description in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by the supervisor or the leader.Maintain established cleaning/cleanliness proceduresFollow department standards as well as assist in implementing new procedures for continuous improvementFollow departmental policies, procedures and service standardsReport necessary maintenance itemsSign in and out master keys dailyMaintain proper usage of cleaning supplies and equipmentMaintain all brand and quality luxury service standardsMaintain consistency in accordance to Forbes/LQA and Fairmont standardsConduct self-audits of standards and participate in the feedback review of audits.Approach all encounters with guests, colleagues and members in a professional and personalized mannerEnsure a safe working environment is maintained at all times and that all colleagues are committed to working safelyFollow all safety and sanitation policies, including wearing appropriate PPEComply with hotel security, fire, health and safety regulationsMaintain all housekeeping areas organized and well presentedReport, turn in, and/or log all lost and found items in a timely manner according to established procedures.Set up and organize closet space with designated supplies and equipment. Restock work areas for the next shift as assigned. Replenish supplies and equipment as needed during the shift. Report any faulty equipment, maintenance needs, safety hazards and other problems immediately to your supervisor. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.Maintain regular and predictable attendanceOther duties as assignedQualifications

    High School graduate or equivalent is preferred.Previous housekeeping experience in luxury environment preferredKnowledge of housekeeping or janitorial services preferredExcellent communication and organizational skillsPositive attitudeMust have a professional image and personalityStrong interpersonal and problem-solving abilitiesSense of initiative to surprise and delight guestsHighly responsible & reliableAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionCommitted to delivering a high level of customer serviceStrong guest service orientation requiredSelf-confident, proactive, and able to prioritize and make effective decisionsAbility to work flexible shifts including mornings, evenings, weekends and holidaysAbility to focus attention on guest needs, remaining calm and courteous at all timesAbility to understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with coworkers and guests.Able to communicate both written and verbally.Successfully complete the training /certification process for this position.Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through. Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods.  This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.Great time management skillsAbility to multitask efficiently without disrupting guest service

    Additional Information

    What is in it for you:

    Rate of pay: $29.00 per hourDiscounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

    Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

    We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

    Our commitment to Diversity & Inclusion:

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

    Read Less
  • Steward  

    - Pittsburgh
    Job DescriptionJob DescriptionCompany DescriptionFairmont Pittsburgh,... Read More
    Job DescriptionJob DescriptionCompany Description

    Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

     

    Job Description

    Memorable dining experiences at Fairmont Pittsburgh begin behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Support a skilled and engaged team as Steward, where your care and inspection of all flatware, tableware and kitchen equipment will ensure a superior standard.

    What You Will Be Doing:

    Clean and maintain the sanitation of kitchen equipment and other areas assignedClean all china, glassware, and silver pieces according to sanitation standards Stock the fl.2 Restaurant with adequate supply of chinaware, plate covers, glasses and anything necessary to present foodPick up and dispose of all trash in all food and beverage areasEnsure all breakages and chipped items are taken out of circulation and inventoriedEnsure all equipment is clean and in working orderReport any instances of concern to F&B leadership including any items or equipment in need of repairEnsure floors are being kept up with proper sweeping and moppingFollow department policies, procedures and service standardsMaintain a clean and safe work environment in accordance with OSHA requirementsAssist the culinary team with plating and execution of dinner service during Banquet events as neededOther duties as assignedQualifications

    Your Skills and Qualifications Include:

    Previous experience is an assetStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesHas Ability to work independently from a task list to complete list or inform supervisor of unfinished tasks

    Physical Aspects of Position (include but are not limited to):

    Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsOccasional kneeling, pushing, pullingOccasional ascending or descending ladders, stairs and ramps  

    Additional Information

    What is in it for you:

    Competitive salary and flexible benefit plansGenerous PTO allowancesEmployee rates at Accor properties in NCA regionLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!

    Our Commitment to Diversity & Inclusion

    Fairmont Pittsburgh is an equal opportunity employer.  We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

     

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #INDHP

    All your information will be kept confidential according to EEO guidelines.

     

    Read Less
  • Amaya Bartender - Part Time  

    - San Diego
    Job DescriptionJob DescriptionCompany DescriptionFairmont Hotels & Res... Read More
    Job DescriptionJob DescriptionCompany Description

    Fairmont Hotels & Resorts

    Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

    About Fairmont Grand Del Mar

    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. 

    Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

    Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

    About the Application Process:

    At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activitiesCareer development opportunities with national and international promotion opportunities. The sky is your limit.Rate of Pay: $17.75/hour USDJob Description

    See guests from start to finish through a five star dining experience including all knowledge and service of food, wine and spirits.   

    Job responsibilities include; although are not limited to: 

    Display a congenial appearance and is well groomed at all times. Ensure all mise in place are setup and ready for service according to the Amaya SOP.  Assist service colleagues in completing pre-shift mise in place including complete bar setup, juices and garnishes prepped, wines by the glass fully stocked, ice stocked for night's service and additional side duties as outlined in the pre-shift duties list.  Assist guests in receiving a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations.  It is the Bartender's position to assist the guest’s in finding a comfortable seating area prior to sitting at their table, offer specialty cocktail and champagne service, describe and serve the menu available and escort guests and their beverages to assigned tables.  The Bartender is also responsible for preparing cocktails for diners in the main dining room as well as any private functions.  Their main job responsibilities are to prepare and expedite cocktails and spirits selections to the guests and front of house colleagues.    Assist service colleagues in breakdown and cleanup of service areas; i.e. all ice burned and all glasses polished, by the glass selections replaced and stored, liquor locked and stored, all bar items placed in storage areas, service trays cleaned and stored, bar area neat and tidy for next day's service. Check customer identifications to confirm legal drinking age. Comply with all food and beverage regulations. Qualifications

    2 years of experience in bar or high volume bar in a similar restaurant/bar environment. Bartenders should have an exemplary knowledge of spirits and wine as well as food and wine pairing.  Food Handlers Card required. RBS Certification required. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process.    Requires good communication skills, both verbal and written Must possess basic math skills and the ability to use a calculator.    Must possess basic computer skills.           Ability to solve problems and make rational decisions. Knowledge of Restaurant operations, its services, and facilities.  Most work tasks are performed indoors. Temperature generally is moderate and controlled by Restaurant environmental systems. High school or equivalent education required.  

    Additional Information

    Employee Benefits:
    Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

    Our Values

    Respect:
    We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

    Excellence:
    We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

    Belonging:
    We celebrate our differences. We support each other and we always stand together.​

    Empowerment:
    We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

    Integrity:
    We build trust through mutual respect and being authentic.​

    Diversity & Inclusion

    Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

     

    Read Less
  • Housekeeping Coordinator  

    - San Diego
    Job DescriptionJob DescriptionCompany DescriptionFairmont Hotels & Res... Read More
    Job DescriptionJob DescriptionCompany Description

    Fairmont Hotels & Resorts

    Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

    About Fairmont Grand Del Mar

    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. 

    Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

    Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

    About the Application Process:

    At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

    As a senior department head, this role strives to continually improve guest and colleague satisfaction and maximize the financial performance in F&B Division overall.

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activitiesCareer development opportunities with national and international promotion opportunities. The sky is your limit.Rate of Pay: $23.18/hour USDJob Description

    The Housekeeping Office Coordinator works to ensure that all day-to-day administrative duties are completed in a timely manner. The Office Coordinator supports the colleagues by overseeing all operational assignments, to ensure that they are accurately dispatched.

     

    What you will be doing:

    Operation

    Responsible for administrative duties.Maintain production records and incentive pay.Operate and oversee all opening procedures.Create and maintain inventories of all guest supplies and chemical supplies. Complete all purchase orders for the department.Assist supervisors with room inspections and walking room statuses.Receive, record and transmit guest requests accuratelyPrepare and distribute various departmental reportsInput accurate room status into system daily and investigate discrepanciesMaintain key, radio, control and monitor lost propertiesMaintain work area in a proper state of cleanlinessHandle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to LeadersBe familiar with Housekeeping positions and team members’ job functionsMaintain good relations with team members and other interfacing departmentsEnsures smooth handover of daily activities to the next shiftRespond professionally, politely, and efficiently to extraordinary requests and complaints from guests.

    Other Responsibilities

    Be well versed in hotel fire & life safety/emergency proceduresAttend all briefings, meetings and trainings as assigned by managementMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the assigned by the ManagementEstablish and maintain effective employee working relationshipsQualifications

    Minimum 1 year of relevant experience in a similar capacityGood reading, writing and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will be an advantageWorking knowledge of MS Excel, Word, & PowerPointGood communication and customer contact skillsService oriented with an eye for detailsAbility to work effectively and contribute in a teamSelf-motivated and energeticMust be well-presented and professionally groomed at all timesEmbrace the Fairmont brand promise and luxury in your role and in all your interactions.Foster an inclusive environment where every individual feels valued and respected

    Additional Information

    Employee Benefits:
    Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

    Our Values

    Respect:
    We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

    Excellence:
    We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

    Belonging:
    We celebrate our differences. We support each other and we always stand together.​

    Empowerment:
    We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

    Integrity:
    We build trust through mutual respect and being authentic.​

    Diversity & Inclusion

    Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

     

    Read Less
  • Captain - Addison by William Bradley  

    - San Diego
    Job DescriptionJob DescriptionCompany DescriptionBreathe deeply, dream... Read More
    Job DescriptionJob DescriptionCompany Description

    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. 

    Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

    Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activitiesCareer development opportunities with national and international promotion opportunities. The sky is your limit.Rate of Pay: $17.75/hour USDJob Description

    See guests from start to finish through a five-star dining experience including all knowledge and service of food, wine and spirits.   

    20 % - Ensure dining room and all mis en place are setup and ready for service according to Addison SOP. Oversee/Assist service colleagues in completing pre-shift mis en place.  70% - Deliver a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations. It is the Captain's position to uphold these standards and see them through time after time.   10 % - Oversee/Assist service colleagues in breakdown and clean-up of service areas. Calculate and drop end-of-shift paperwork. Other duties as assigned by leadership. Qualifications

    Superlative knowledge of Food and Beverage, including all aspects of service and food preparation is a prerequisite for employment as a Captain at Addison. In addition an introductory level Court of Master Sommeliers certificate of completion or similar industry standard in required to accommodate the guest's needs in finding a wine selection among the restaurant's thousands of bottles.   Assist bartenders in the bar prior to guests seating. Assist host/hostess in seating guests at appropriate times and at the appropriate table.  Additional duties as necessary and assigned. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process.    Requires exceptional communication skills, both verbal and written Must possess basic computational ability.    Must possess basic computer skills.        Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service and taking disciplinary action when necessary.    Ability to solve problems and make rational decisions. Knowledge of Restaurant operations, its services, and facilities.  Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.   1 Year experience in high-end fine-dining bar or high-volume bar. High school or equivalent education required.   One year high-end fine-dining experience plus one year of supervisory/management experience required.   Management experience preferred.  

    Physical Demands: 

    The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    Most work tasks are performed indoors.  Temperature generally is moderate and controlled by Restaurant environmental systems. Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.  Length of time of these tasks may vary from day to day and task to task.  Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis. Must be able to exert well-paced ability in limited space.  Must be able to bend, stoop, squat and stretch to fulfill daily tasks. Must be able to lift up to 30 lbs. on a regular and continuing basis. Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use all equipment including silverware, stemware and computers.  Must have finger dexterity to be able to operate office equipment such as computers and printers.   

    Additional Information

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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  • Security Supervisor  

    - Santa Monica
    Job DescriptionJob DescriptionCompany DescriptionSituated atop the sce... Read More
    Job DescriptionJob DescriptionCompany Description

    Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitPay Rate: $36.00 per hourJob Description

    Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:             

    Ensure the overall safety and security of the guests, colleagues and property premisesCollaborate with Director of Security and Security Manager on ways to continually enhance departmental performance.Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situationsEstablish and execute strong rapport, trust, and respect among Security team.Awareness of Fairmont Miramar activities/events each day and ensure a professional security presence is presented all while focusing on exceptional service.Conduct regular floor patrols, responding to guest or colleague calls for assistance, always ensuring emergencies.Assist with training new hires, ensuring successful onboarding programCollaborate with department heads to ensure smooth operations dailyAbility to mentor, counsel, supervise and lead shift operations in the absence of Security LeadershipReview all daily activity reports adhere to standards of Executive Committee & properly communicate any concerns to Security AgentsAssist in and/ all emergency responses but not limited to earthquakes, fires, bomb threats, tsunami, civil unrest, and those deemed by ManagementAssist guests regarding hotel facilities in an informative and helpful wayConduct regular floor patrols, responding to guest or colleague calls for assistance, always ensuring emergencies are handled with the utmost priority.Qualifications

    High school diploma or GED; 4 years’ experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.California Guard Card requiredCPR/AED/First Aid Certification required Strong interpersonal and problem solving abilitiesExceptional understanding of values, consisting of respect, integrity, trust, and always maintaining professional image at all times.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

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  • Food and Beverage Manager  

    - Santa Monica
    Job DescriptionJob DescriptionCompany DescriptionSituated atop the sce... Read More
    Job DescriptionJob DescriptionCompany Description

    Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.


    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activitiesCareer development opportunities with national and international promotion opportunities. The sky is your limitPay Rate Range: $80,000-85,000 USD Gross per yearJob Description

    What you will be doing:

    Reporting to the Assistant Director of Food and Beverage, responsibilities and essential job functions include but are not limited to the following:             

    Lead, mentor and train the Food & Beverage Operations teamEnsure Food & Beverage relevant brand standards are maintainedStrategize on new products and service offeringsManaging operations of the Food and Beverage venues and ensuring consistent exceptional customer serviceSupport all the food and beverage outlets at the propertyQualifications

    Your experience and skills include:

    University/College Degree in a related discipline, or equivalent experience required.Service focused personality is essential and previous leadership experience required (minimum 3 years)Proven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performanceKnowledge of local food and beverage market is a plus

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    #LI-YC1

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  • INSPIRE - Leadership Development Program - Food & Beverage  

    - Santa Monica
    Job DescriptionJob DescriptionCompany DescriptionSituated atop the sce... Read More
    Job DescriptionJob DescriptionCompany Description

    Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

    What is in it for you:

    Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitSalary Range: $70,000-$75,000Job Description

    Your Development Journey:

    We invite you to join the world of luxury hospitality at Fairmont Miramar Hotel & Bungalows as part of our Inspire Program in Food and Beverage. This 18-month immersive leadership journey is designed to help you grow into a confident, capable first-time leader within Fairmont, making your mark within one of the world's most storied luxury brands. Through a combination of structured cross-exposure, Hotel Executive Committee mentorship, and real-world business impact, you'll build the skills, mindset, and experiences that will shape your career.


    As An Inspire, Your Journey Will Unfold As Follows:

    Onboarding & Orientation: Embark on a comprehensive brand and service culture immersion, align on your cross-exposure schedule, and be introduced to your dedicated mentor and division team.Cross-Exposure Experience: Broaden your division-specific expertise through hands-on, in-depth operational understanding in different functional areas within your division.Business Impact Project: Apply your learning to a real-world business challenge, conceptualizing and executing a project that allows you to showcase your leadership, innovation, and strategic thinking. Enter a global competition to put your project on center stage.Hotel Executive Committee Mentorship: Learn from an experienced leader who will help guide your growth, inspire your leadership journey and connect you to the Fairmont values.Build your community: Connect with your peer community of Inspire participants from our network of hotels, enhancing your global mindset and support network.

    Throughout This Program You Will:

    Build strong relationships and network with Hotel Executive Committee leaders and colleagues across the hotel.Continuously develop leadership skills, build business acumen, and contribute to creating exceptional guest experiences.Make meaningful impact and drive results within your assigned areas of focus.Qualifications

    A recent graduate with a degree in Hospitality Management, Business Administration, or a related field.Demonstrated passion for luxury hospitality and a strong desire to develop into a future leader in hotel operations.Proven leadership potential, evidenced by academic achievements, extracurricular activities, or previous work experience.Exceptional communication and interpersonal skills, with the ability to connect effectively with diverse groups of people.Strong analytical and problem-solving abilities, with a proactive approach to challenges.High level of adaptability, resilience, and a positive attitude in a fast-paced environment.Embrace the Fairmont brand promise and luxury in your role and in all your interactions.Foster an inclusive environment where every individual feels valued and respected.Create an environment where colleagues are empowered, supported, and recognized.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Read Less

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