Voice Technician - Pittsburgh, PA
Timeframe - July 2026 - early January 202740 hours - Standard Business Hours - 8am-5pm local time A valid driver's license and reliable transportation are required.Scope
We are seeking a motivated individual with strong technical expertise and customer service skills to provide onsite support for hospital telephony hardware across hospitals.
Additional Information
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.F2OnSite supports and adheres to all state laws regarding background checks.
\nCompany Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read LessPosition Summary
We are seeking an experienced Level 2 Desktop Support / Deskside Technician for a 6+ month contract to provide onsite IT support in a fast-paced corporate environment. The ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows and macOS devices, mobile devices, printers, and enterprise IT infrastructure. This role requires a self-motivated technician who can work independently while collaborating with remote support teams to resolve technical issues efficiently.
Responsibilities
Provide onsite desktop and laptop support for Windows and macOS devices.Install, configure, troubleshoot, and repair desktops, laptops, printers, scanners, and peripheral devices.Support Windows 10/11, Microsoft Office/Microsoft 365, VPN connectivity, wireless networking, and mobile devices.Perform IMAC (Install, Move, Add, Change) activities for end-user equipment.Diagnose and resolve hardware, software, and operating system issues.Perform user data backup, restoration, and migration.Provide Smart Hands support for networking, server, and telecommunications equipment under the direction of remote engineers.Install, configure, and troubleshoot printers and scanning devices.Track and document work performed using a ticketing system.Maintain inventory of IT assets, spare parts, and equipment.Follow knowledge base articles and documented procedures while researching complex issues.Support executive users when required.Travel to additional nearby locations as needed.Participate in after-hours or on-call support when required.
Required Qualifications
3+ years of Level 2 Desktop Support, Deskside Support, or End User Support experience.Experience supporting Windows 10/11 and macOS.Strong knowledge of Microsoft Office/Microsoft 365.Experience supporting printers, scanners, mobile devices, and AV/conference room equipment.Basic understanding of networking concepts and enterprise infrastructure.Experience with hardware installations, troubleshooting, and repairs.Experience working with ticketing systems and documenting support activities.Excellent customer service, communication, and troubleshooting skills.Ability to prioritize multiple tasks while working independently.High School Diploma or equivalent.
Preferred Qualifications
CompTIA A+Microsoft Certified Professional (MCP)ITIL Foundation CertificationLean Six Sigma certification
Physical Requirements
Ability to lift and move equipment up to 50 lbs.Ability to stand, bend, kneel, and walk for extended periods.Comfortable working in warehouse, office, and varying environmental conditions as needed.
Ideal Candidate
Strong Level 2 desktop support background in a corporate environment.Professional, customer-focused, and dependable.Excellent analytical and problem-solving skills.Comfortable working independently while coordinating with remote technical teams.Willing to travel locally between sites when required.\nCompany DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read Less**THIS IS A 6-12 MONTH CONTRACT**
Desktop Support Technician
We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will be responsible for troubleshooting hardware, software, network, and peripheral issues while ensuring a high level of customer service and timely resolution.
Responsibilities
Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and related equipment.
Troubleshoot and resolve hardware, software, operating system, network connectivity, and application issues.
Install, configure, image, and deploy desktops, laptops, peripherals, and software.
Support Windows operating systems, Microsoft Office/Microsoft 365, email, VPN, Active Directory, and standard business applications.
Assist with user account setup, password resets, permissions, and basic Active Directory administration.
Document issues, resolutions, and work performed in a ticketing system.
Escalate complex issues to higher-level support teams when necessary.
Perform basic network troubleshooting, including connectivity, cabling, Wi-Fi, and IP configuration.
Maintain inventory of IT equipment and assist with asset tracking.
Provide excellent customer service and communicate clearly with end users, team members, and management.
Follow company policies, security procedures, and IT support standards.
Qualifications
1–3 years of desktop support, help desk, or field technician experience preferred.
Experience supporting Windows desktops/laptops and Microsoft 365 applications.
Basic knowledge of Active Directory, networking, printers, imaging tools, and troubleshooting methodologies.
Strong customer service and communication skills.
Ability to prioritize tickets, manage multiple tasks, and work independently.
Comfortable working onsite with end users in a professional environment.
CompTIA A+, Network+, Microsoft certifications, or similar certifications are a plus.
Requirements
Ability to lift and move computer equipment as needed.
Reliable transportation may be required for onsite support roles.
Must be dependable, professional, and able to work in a fast-paced environment.
Job Type: Full-time
Schedule: Monday through Friday, standard business hours
Work Location: Onsite
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read LessDesktop Support Technician - Part time - 20 hours per week
Schedule: Monday through Friday, standard business hours
Work Location: Onsite
Start Date: August 2026
We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will be responsible for troubleshooting hardware, software, network, and peripheral issues while ensuring a high level of customer service and timely resolution.
Responsibilities
Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and related equipment.Troubleshoot and resolve hardware, software, operating system, network connectivity, and application issues.Install, configure, image, and deploy desktops, laptops, peripherals, and software.Support Windows operating systems, Microsoft Office/Microsoft 365, email, VPN, Active Directory, and standard business applications.Assist with user account setup, password resets, permissions, and basic Active Directory administration.Document issues, resolutions, and work performed in a ticketing system.Escalate complex issues to higher-level support teams when necessary.Perform basic network troubleshooting, including connectivity, cabling, Wi-Fi, and IP configuration.Maintain inventory of IT equipment and assist with asset tracking.Provide excellent customer service and communicate clearly with end users, team members, and management.Follow company policies, security procedures, and IT support standards.Qualifications
1–3 years of desktop support, help desk, or field technician experience preferred.Experience supporting Windows desktops/laptops and Microsoft 365 applications.Basic knowledge of Active Directory, networking, printers, imaging tools, and troubleshooting methodologies.Strong customer service and communication skills.Ability to prioritize tickets, manage multiple tasks, and work independently.Comfortable working onsite with end users in a professional environment.CompTIA A+, Network+, Microsoft certifications, or similar certifications are a plus.Requirements
Ability to lift and move computer equipment as needed.Reliable transportation may be required for onsite support roles.Must be dependable, professional, and able to work in a fast-paced environment.
Additional Information
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.F2OnSite supports and adheres to all state laws regarding background checks.
\nCompany Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read LessDesktop Support Technician - Ontario, CA
Start - ASAP - ongoing assignment
Position Summary
We are seeking a customer-focused Desktop Support Technician to provide onsite IT support within a large corporate environment. This role is responsible for delivering exceptional IT support while installing, configuring, maintaining, and troubleshooting desktops, laptops, mobile devices, printers, and other end-user technologies. The ideal candidate is technically skilled, professional, and committed to providing a high level of customer service to employees at all levels, including executive leadership. This position may require occasional after-hours support, travel to nearby client locations, and collaboration with infrastructure, networking, and telecommunications teams.
Key Responsibilities
Deliver onsite technical support for desktops, laptops, and IT equipment in a large corporate environment.Install, configure, maintain, and troubleshoot Windows and macOS devices.Support Microsoft Windows operating systems, Microsoft Office applications, VPN connectivity, wireless networking, mobile devices, printers, scanners, and other peripherals.Perform IMAC (Install, Move, Add, and Change) services for end-user hardware and equipment.Diagnose hardware and software issues, perform repairs when applicable, and coordinate replacement parts as needed.Maintain accurate system configurations, technical documentation, and asset records.Track, update, and resolve incidents and service requests using the client's ticketing system.Perform user data backup, restoration, and migration activities during hardware replacements or deployments.Provide Smart Hands support for networking, telecommunications, and server infrastructure teams.Support printers and peripheral devices, including installation, maintenance, and troubleshooting.Manage IT inventory, conduct asset audits, and maintain equipment records.Utilize knowledge base articles and documentation to research and resolve technical issues.Participate in on-call rotations and provide after-hours support when required.Deliver white-glove support for executive users when needed.Travel to other client locations to provide technical assistance as business needs require.Complete additional deskside support tasks and related responsibilities as assigned.Qualifications
Experience supporting Windows and macOS operating systems in an enterprise environment.Strong knowledge of Microsoft Office, desktop and laptop hardware, smartphones, AV/conferencing systems, printers, scanners, and related peripherals.Experience providing technical support to remote users and distributed locations.Excellent troubleshooting, analytical, and problem-solving abilities.Strong verbal and written communication skills with a customer-first approach.Professional demeanor with the ability to remain calm and effective in high-pressure situations.Ability to independently prioritize workload and manage multiple support requests simultaneously.Comfortable performing physical tasks including standing, walking, bending, and lifting equipment weighing up to 50 pounds.Willingness to learn new technologies and adapt to changing business needs.High School Diploma or equivalent required.Previous experience in deskside, desktop, or end-user support within a corporate IT environment preferred.Demonstrated ability to provide responsive, high-quality customer support while meeting service level expectations.Preferred Qualifications
CompTIA A+ CertificationMicrosoft Certified Professional (MCP)ITIL Foundation CertificationLean Six Sigma certification or experienceAdditional Information
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.F2OnSite supports and adheres to all state laws regarding background checks.
\nCompany Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read LessSenior Software Engineer - Fort Worth. TX - Hybrid
Monday–Friday, Standard Business Hours(Flexible schedules available such as 7:00–3:00, 8:00–4:00, or 9:00–5:00)Projected Start Date - 8/24/2026 - 6-Month Contract (Extension Possible)Fort Worth, TX (Hybrid – 3 days onsite, 2 days remote) Onsite days are Tuesday, Wednesday & ThursayWhat We Are Looking For
We are looking for a senior-level engineer who thrives in fast-paced environments and enjoys building scalable, real-time streaming solutions. The ideal candidate is collaborative, proactive, and passionate about developing resilient cloud-native applications that power critical business operations.
We are seeking an experienced Senior Software Engineer with a strong background in real-time streaming applications and cloud-native development. This role focuses on designing and delivering highly scalable, event-driven applications using Java, Apache Flink, Kafka, Spring Boot, and AWS technologies.
The ideal candidate has extensive experience building production-grade streaming applications, developing microservices, and deploying cloud-native solutions in AWS and Kubernetes environments.
Key Responsibilities
Design, develop, test, deploy, and maintain Java-based Apache Flink streaming applications.Build scalable, event-driven data pipelines using Kafka/MSK.Develop Spring Boot microservices along with REST and GraphQL APIs.Implement fault-tolerant streaming applications utilizing Flink state management, checkpointing, and recovery capabilities.Deploy, monitor, and support cloud-native applications using Docker, Kubernetes, AWS Managed Service for Apache Flink (MSF), and AWS MSK.Participate in architecture discussions, code reviews, performance optimization, and production readiness planning.Collaborate with architects, DevOps engineers, QA teams, and business stakeholders to deliver reliable software solutions.Troubleshoot production issues and enhance application observability through logging, metrics, dashboards, and alerting.Required Qualifications
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).7+ years of professional Java development experience.Strong experience with Java 8 or Java 11+.3+ years developing production streaming applications using Apache Flink, Kafka Streams, Spark Streaming, or similar technologies.Hands-on experience with:Apache Flink (DataStream API, state management, checkpointing, fault tolerance)Apache Kafka or AWS MSKSpring Boot microservicesRESTful APIs and/or GraphQLExperience deploying applications using AWS, Docker, and Kubernetes.Familiarity with schema management using Avro, Protobuf, JSON, or Schema Registry.Experience with CI/CD pipelines, Git, automated testing, and deployment automation.Strong understanding of application monitoring, logging, metrics, tracing, and production support.Preferred Qualifications
AWS Managed Service for Apache Flink (MSF)AWS MSKGraphQL / Apollo GraphQLFlink SQLKafka Streams or similar stream-processing frameworksPrometheus, Grafana, CloudWatch, or similar monitoring toolsAPI and cloud security best practicesExperience with SaaS or multi-tenant platformsExperience supporting high-volume, low-latency systemsBackground in airline, transportation, logistics, or other mission-critical operational environmentsAdditional Information
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.F2OnSite supports and adheres to all state laws regarding background checks.\nCompany DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read LessInfrastructure & Cloud Systems Engineer - Chicago, IL
Duration: 6-Month with potential Contract-to-Hire
Work Authorization Requirement: U.S. Citizens (no 3rd party candidates)
Work Schedule: Hybrid (3 days per week onsite/ 2 days remote)
Location: Downtown Chicago, IL
Seeking an experienced Infrastructure & Cloud Systems Engineer to support and enhance a hybrid technology environment spanning Microsoft Azure and HPE-based on-premises infrastructure. This role is responsible for maintaining secure, reliable, and scalable infrastructure while driving automation, operational improvements, and cloud adoption initiatives.
The ideal candidate is equally comfortable managing enterprise data center technologies, VMware virtualization, and Azure cloud services while taking ownership of infrastructure performance, availability, and modernization.
Required Qualifications
8+ years of experience supporting enterprise infrastructure, systems engineering, or cloud platforms.Strong VMware administration experience, including vSphere, vCenter, ESXi, DRS, HA, vSAN, resource pools, and licensing management.At least 5 years of hands-on Microsoft Azure experience supporting:ComputeStorageNetworkingMicrosoft Entra IDAzure MonitorKey VaultHybrid connectivity (VPN and ExpressRoute)Experience developing and executing disaster recovery strategies using technologies such as Azure Site Recovery, Veeam, Zerto, or similar replication platforms.Hands-on administration of HPE infrastructure, including ProLiant, Synergy, BladeSystem, OneView, and iLO.Experience supporting HPE storage platforms such as 3PAR, Nimble, or MSA with knowledge of replication, LUN management, and performance tuning.Familiarity with HPE Aruba networking technologies and HPE InfoSight or comparable AI operations platforms.Strong Windows Server administration skills, including Active Directory, IIS, DNS, DHCP, and file services.Experience implementing Infrastructure as Code using Terraform, ARM Templates, or Bicep.Configuration management experience using Ansible, DSC, or comparable automation tools.Strong scripting skills with PowerShell, Python, Azure CLI, or Bash.Knowledge of enterprise storage technologies (SAN/NAS).Solid understanding of networking fundamentals including TCP/IP, VPNs, firewalls, load balancing, switching, and routing.Experience working within ITIL/ITSM environments such as ServiceNow.Excellent communication, documentation, and cross-functional collaboration skills.Preferred Qualifications
Microsoft Certified: Azure Administrator Associate (AZ-104)Microsoft Certified: Azure Solutions Architect Expert (AZ-305)VMware Certified Professional (VCP-DCV)HPE Master ASE – Hybrid IT Solutions Architect or HPE ATP – Server SolutionsExperience with enterprise backup and disaster recovery platforms including Veeam, Zerto, Commvault, or Azure Site Recovery.Experience using enterprise monitoring platforms such as Azure Monitor, Datadog, SCOM, or similar solutions.Experience supporting regulated environments with compliance frameworks such as SOC 2, NIST, ISO 27001, or FedRAMP.Primary Responsibilities
Enterprise Infrastructure & Data Center Administration
Maintain and support enterprise server infrastructure across physical and virtual environments.Oversee VMware vSphere/vCenter environments, including ESXi hosts, virtual machine deployment, cluster administration, DRS/HA configuration, licensing, and overall resource optimization.Perform capacity planning, hardware lifecycle management, firmware updates, and proactive system health monitoring.Administer enterprise SAN and NAS storage platforms, including LUN creation, storage allocation, performance optimization, and capacity forecasting.Support core data center networking functions, including VLAN administration, switching, and connectivity with routing and firewall infrastructure.Develop, document, and execute disaster recovery and business continuity procedures, including scheduled failover testing and validation of recovery objectives.Azure Cloud & Hybrid Infrastructure
Design, implement, and maintain Microsoft Azure infrastructure, including virtual machines, storage, networking, identity services, and platform resources.Administer Microsoft Entra ID (Azure AD), RBAC, Conditional Access, and hybrid identity solutions.Monitor and optimize Azure spending through resource right-sizing, reserved capacity planning, licensing optimization, and governance standards.Build Infrastructure as Code solutions utilizing Terraform, ARM templates, or Bicep for repeatable infrastructure deployments.Create and maintain infrastructure deployment pipelines using Azure DevOps or GitHub Actions.HPE Infrastructure Administration
Manage HPE ProLiant, Synergy, and BladeSystem server environments, including server provisioning, BIOS updates, firmware maintenance, iLO administration, and hardware monitoring.Utilize HPE OneView to manage server profiles, firmware baselines, infrastructure templates, and composable infrastructure resources.Configure and maintain Virtual Connect modules, chassis infrastructure, and enclosure management.Support HPE 3PAR, Nimble Storage, and similar storage technologies, including replication, snapshots, provisioning, cloning, performance optimization, and capacity management.Maintain data center networking components supporting HPE infrastructure, including segmentation and VLAN configuration.Leverage HPE InfoSight, CloudPhysics, or comparable AI-driven monitoring platforms for predictive analytics and infrastructure optimization.Coordinate directly with HPE support organizations for hardware maintenance, replacement activities, and warranty support.Infrastructure Operations, Automation & Security
Monitor enterprise infrastructure using centralized monitoring platforms and proactively resolve system issues through root cause analysis.Automate administrative tasks such as provisioning, patch management, compliance reporting, and remediation using PowerShell, Python, Azure CLI, or Ansible.Implement and maintain enterprise security standards, including encryption, vulnerability remediation, firewall administration, audit logging, and regulatory compliance.Administer foundational infrastructure services including:Active DirectoryDNSDHCPCertificate ServicesFile & Print ServicesBackup and ReplicationEndpoint Configuration ManagementEnsure backup and recovery solutions are regularly tested and documented for both cloud and on-premises environments.Collaboration & Continuous Improvement
Work closely with security, software development, and infrastructure teams to deliver resilient hybrid technology solutions.Act as a senior escalation resource for complex infrastructure incidents.Create and maintain technical documentation, architecture diagrams, operational procedures, and support runbooks.Participate in infrastructure planning, technology roadmaps, and initiatives focused on reducing technical debt and improving operational efficiency.Participate in an on-call rotation and scheduled maintenance windows when required.Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline is preferred. Equivalent professional experience and demonstrated technical expertise will also be considered.
Additional Information
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.F2OnSite supports and adheres to all state laws regarding background checks.\nCompany DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read Less**Travel Requirement: This position supports client locations in Hudson, MA, Bedford, MA, and Woonsocket, RI. The technician must be willing to travel between all three locations as needed. Mileage for travel between client sites will be reimbursed.**
Position Summary
We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide onsite IT support in a professional enterprise environment. The ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows desktops, laptops, printers, and end users.
Responsibilities
Provide Level 2 desktop and end user support for hardware and software issues.Configure, deploy, image, and troubleshoot desktop and laptop computers.Support Windows 10/11 and Microsoft 365 applications.Troubleshoot printers, peripherals, docking stations, and other endpoint devices.Perform IMAC (Install, Move, Add, Change) activities.Diagnose and resolve hardware, software, and basic network connectivity issues.Assist with workstation deployments, hardware refreshes, and office moves.Support conference room technology and peripheral devices as needed.Create and update support tickets with detailed documentation.Coordinate with remote support teams and escalate issues when appropriate.Deliver exceptional customer service while supporting end users onsite.Required Skills
2+ years of Level 2 Desktop Support or End User Support experience.Strong Windows 10/11 troubleshooting skills.Experience supporting Microsoft Office/Microsoft 365.Hardware break/fix and deployment experience.Experience with printer and peripheral support.Basic Active Directory knowledge (user accounts, password resets, group membership).Basic networking knowledge (TCP/IP, DNS, DHCP, connectivity troubleshooting).Excellent communication and customer service skills.Ability to work independently in a fast-paced environment.Preferred Skills
Experience with SCCM, Intune, or Microsoft Endpoint Manager.Experience with ServiceNow or another ITSM platform.Experience supporting enterprise environments.Contract Details
Location: Salem, VADuration: 12-month contractSchedule: Monday–Friday during business hours (40 hours/week)Potential for contract extension based on performance and business needs.\nCompany DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read LessPosition Summary
We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide onsite IT support in a professional enterprise environment. The ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows desktops, laptops, printers, and end users.
Responsibilities
Provide Level 2 desktop and end user support for hardware and software issues.Configure, deploy, image, and troubleshoot desktop and laptop computers.Support Windows 10/11 and Microsoft 365 applications.Troubleshoot printers, peripherals, docking stations, and other endpoint devices.Perform IMAC (Install, Move, Add, Change) activities.Diagnose and resolve hardware, software, and basic network connectivity issues.Assist with workstation deployments, hardware refreshes, and office moves.Support conference room technology and peripheral devices as needed.Create and update support tickets with detailed documentation.Coordinate with remote support teams and escalate issues when appropriate.Deliver exceptional customer service while supporting end users onsite.Required Skills
2+ years of Level 2 Desktop Support or End User Support experience.Strong Windows 10/11 troubleshooting skills.Experience supporting Microsoft Office/Microsoft 365.Hardware break/fix and deployment experience.Experience with printer and peripheral support.Basic Active Directory knowledge (user accounts, password resets, group membership).Basic networking knowledge (TCP/IP, DNS, DHCP, connectivity troubleshooting).Excellent communication and customer service skills.Ability to work independently in a fast-paced environment.Preferred Skills
Experience with SCCM, Intune, or Microsoft Endpoint Manager.Experience with ServiceNow or another ITSM platform.Experience supporting enterprise environments.Contract Details
Location: Salem, VADuration: 12-month contractSchedule: Monday–Friday during business hours (40 hours/week)Potential for contract extension based on performance and business needs.\nCompany DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read LessOnsite Desktop/End User Support Tech - Edison, NJ
80% travel within 30 mile radius - must have a vehicle and proof of insurance Contract Timeframe - August 2026-November 2026 - potential contract to hireResponsibilities:
Deployment of PCs (laptops & desktops)Transfer data for upgrades/replacementsCommunicate/coordinate with end user on schedule of deploymentInstalling of software via remote or in-personImaging/installing Operating System via USB drivesResolving and troubleshooting PC issuesFilling out asset forms for deploymentsUpdating spreadsheets/data on SharePointDeploying peripherals and PC accessoriesTraveling required to deploy equipment primarily locally. There are some sites in PA, but travel to those locations are limited. Mileage and toll expenses will be reimbursed.Required Skills:
Troubleshoot and resolve PC issues when configuring/imaging PCs. Connect and set up peripherals for new hires/replacements. Friendly and professional customer service.Good communications skills.Organization skills.Education/Certifications:
High SchoolPreferred Skills:
CompTIA A+ certified preferred(but not required)Additional Information
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.F2OnSite supports and adheres to all state laws regarding background checks.
\nCompany Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Read Less