Who We Are
F1 Technology Group is a fast-paced Managed Service Provider (MSP) supporting businesses across the Houston area. We deliver proactive IT solutions, strategic guidance, and high-level technical execution for small to mid-sized organizations.
We’re growing and looking for a Senior IT Consultant / Systems Administrator who thrives in an MSP environment—someone who can own projects, handle escalations, and confidently lead client conversations.
This is an onsite, client-facing role based in Houston. Remote work is not available.
About the Role
This position is ideal for a senior technician or consultant with strong MSP experience who wants ownership, variety, and the ability to make a direct impact.
You will:
Work across multiple client environments (not just one network)Lead projects from design through deliveryAct as a Tier 3 escalation point for complex issues Serve as a trusted advisor to clientsThis is not a ticket-only role—you’ll be expected to think strategically and execute at a high level.
Key Responsibilities
Design and implement infrastructure solutions (Windows Server, SQL, VMware)Support and troubleshoot multi-site network environments (WAN/LAN, SonicWall, Meraki)Administer cloud and hybrid systems (Microsoft 365, Azure, SharePoint)Manage backup and disaster recovery platforms (Veeam, Datto, SAN/NAS)Lead full project lifecycle:Scoping and solution designProposal input and client discussionsImplementation and documentationAct as the technical escalation point for Service Desk and Field teamsMaintain clean and accurate documentation (diagrams, configs, standards)Communicate directly with business owners and executive stakeholdersParticipate in on-call rotation and daily dispatch coordinationAccurately track time and maintain ticket disciplineStay current with evolving MSP tools, security practices, and technologiesWhat We’re Looking For
✅ Experience
7+ years in IT, with recent MSP or consulting experience strongly preferredProven success supporting multiple client environments simultaneouslyExperience owning projects, not just support tickets✅ Technical Skills
Microsoft stack (Windows Server, Active Directory, Microsoft 365, Azure)Virtualization (VMware / Hyper-V)Networking (firewalls, switching, VPNs)Backup & DR (Veeam, Datto, similar)✅ Core Competencies
Advanced troubleshooting and root cause analysisStrong documentation habits (critical in MSP environments)Ability to prioritize constantly shifting workloadsConfident, professional communication with clients✅ Bonus Points
Experience with ConnectWise or similar PSA/RMM tools Industry certifications (Microsoft, Azure, VMware, Cisco)
Core Values
We hire and retain people who demonstrate:
Integrity – Do the right thing, even when no one is watchingUnderstanding – Listen first, solve with intentInnovation – Continuously improve systems and processesCommunication – Clear, direct, and proactiveReliability – Consistent execution and follow-throughWhy Join F1? (Houston MSP Environment)
Work across diverse industries and technologies—not stuck in one environmentHigh-impact role with real ownership and autonomyDirect exposure to client leadership and business decision-makingTeam culture focused on accountability, process, and executionOpportunities to grow into lead consultant or architecture roles
Compensation & Schedule
Note: Candidates without MSP or multi-client support experience may not be considered.
Company DescriptionF1 Technology Group is a fast-growing IT Managed Services Provider (MSP) committed to delivering exceptional technology solutions and customer service. We’re looking for driven, experienced professionals who are passionate about solving problems, supporting clients, and growing with a team that values clarity, ownership, and innovation.Company DescriptionF1 Technology Group is a fast-growing IT Managed Services Provider (MSP) committed to delivering exceptional technology solutions and customer service. We’re looking for driven, experienced professionals who are passionate about solving problems, supporting clients, and growing with a team that values clarity, ownership, and innovation. Read Less