Job Position Title: Guest Service Associate
Salary: Hourly
Job Description Summary:
Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests. We provide exceptional guest service and create and promote a positive atmosphere with a* guest focused culture within our unique immersive experience. Includes weekend, evening, and holiday shifts . *Responsibilities may include some or all the below responsibilities.
Essential duties and responsibilities:
● Maintain effective communication with appropriate managers, customers’ and peers
● Handle box office when necessary to collect tickets
● Assist the retail area with merchandise when needed
● Assist with VR preparation
● Meet and greet customers in a friendly manner
● Answer guest inquiries and assist customers when needed.
● Complete any other duties which enhance the guest experience
Assist in load in/load out tasks.Assist in Inventory audit tasks.Assist in outdoor and indoor parking-related tasks.Education and/or Work Experience:
● Must be at least 18 years of age
● High School graduate or GED
● Customer service experience preferred
Skills & Abilities:
● The ability to read, speak and effectively understand the English language
● Standing and/or walking for much of the time/ length of assigned shift/ ability to lift up to 50pounds alone
● Solving practical problems dealing with a variety of variables
● Must possess above average communication skills
● Safety conscious
● Outgoing and friendly
● Willing to actively engage guests
● Ability to learn and understand exhibit content in order to be able to answer general guest queries
● Commitment to providing the best in customer service
Read LessExhibition Hub Holdings, LLC is a curator, producer, and distributor of large-scale exhibitions worldwide. We create immersive “edutainment” experiences, including touring exhibitions of animatronic dinosaurs, Titanic artifacts, and digital art installations featuring Vincent van Gogh, Claude Monet, Gustav Klimt, and Banksy, as well as multi-sensory environments like Bubble Planet. With over 70 exhibitions produced globally, we have welcomed more than 6 million visitors.
We are seeking a Shift Supervisor with strong technical and production experience to support the daily operations, maintenance, and execution of our immersive exhibitions.
Position OverviewThe Shift Supervisor plays a critical role in both front-of-house operations and back-of-house technical execution. Reporting to the General Manager, this role is responsible for ensuring seamless guest experiences while overseeing technical systems, exhibit functionality, and production support.
This position is ideal for someone with experience in live events, exhibitions, AV systems, or production environments who thrives in a fast-paced, hands-on setting.
Key ResponsibilitiesOperations & Guest ExperienceLead daily operations across key areas including box office, VR experiences, and retailDeliver and uphold a high standard of customer serviceAddress visitor inquiries and resolve issues professionallySupervise and support staff to ensure smooth and safe operationsRepresent Exhibition Hub in a professional and engaging mannerTechnical & Production OversightMonitor and troubleshoot exhibit systems including AV equipment, projection systems, lighting, VR setups, and interactive installationsPerform basic diagnostics and coordinate repairs or escalations as neededSupport installation (load-in) and deinstallation (load-out) of exhibition componentsEnsure all technical elements are operating safely and efficiently throughout the shiftWork closely with technical teams, vendors, and management to maintain exhibit qualityAdministrative & ComplianceHandle cash and POS systems accuratelyMaintain inventory and assist with auditsEnsure compliance with safety standards and operational proceduresEnforce cleanliness, safety, and operational protocols across the venueHold staff accountable for performance and responsibilitiesQualificationsRequiredMust be at least 18 years of ageMinimum 1+ year of supervisory or team lead experienceExperience in technical operations, production, AV, events, or exhibitionsStrong troubleshooting and problem-solving skillsAbility to manage both people and systems in a live environmentPreferredBackground in live events, theater, immersive experiences, museums, or installationsFamiliarity with AV systems, projection mapping, VR equipment, or lighting systemsExperience with load-in/load-out or production setupRetail or venue operations experienceSkills & AbilitiesStrong communication and leadership skillsAbility to troubleshoot technical issues under pressureComfortable using Microsoft Office and basic technical systemsHighly organized with attention to detailFlexible, proactive, and solution-oriented mindsetAbility to work evenings, weekends, and holidaysSafety-conscious with an understanding of compliance standardsWork EnvironmentThis role requires:
Standing and/or walking for extended periodsWorking in a dynamic, fast-paced, and evolving exhibition environmentAdapting to changing technical and operational needsEmployment TypePart-time, Temporary
Read LessExhibition Hub Holdings, LLC is a curator, producer, and distributor of large-scale exhibitions worldwide. We create immersive “edutainment” experiences, including touring exhibitions of animatronic dinosaurs, Titanic artifacts, and digital art installations featuring Vincent van Gogh, Claude Monet, Gustav Klimt, and Banksy, as well as multi-sensory environments like Bubble Planet. With over 70 exhibitions produced globally, we have welcomed more than 6 million visitors.
We are seeking a Shift Supervisor with strong technical and production experience to support the daily operations, maintenance, and execution of our immersive exhibitions.
Position OverviewThe Shift Supervisor plays a critical role in both front-of-house operations and back-of-house technical execution. Reporting to the General Manager, this role is responsible for ensuring seamless guest experiences while overseeing technical systems, exhibit functionality, and production support.
This position is ideal for someone with experience in live events, exhibitions, AV systems, or production environments who thrives in a fast-paced, hands-on setting.
Key ResponsibilitiesOperations & Guest ExperienceLead daily operations across key areas including box office, VR experiences, and retailDeliver and uphold a high standard of customer serviceAddress visitor inquiries and resolve issues professionallySupervise and support staff to ensure smooth and safe operationsRepresent Exhibition Hub in a professional and engaging mannerTechnical & Production OversightMonitor and troubleshoot exhibit systems including AV equipment, projection systems, lighting, VR setups, and interactive installationsPerform basic diagnostics and coordinate repairs or escalations as neededSupport installation (load-in) and deinstallation (load-out) of exhibition componentsEnsure all technical elements are operating safely and efficiently throughout the shiftWork closely with technical teams, vendors, and management to maintain exhibit qualityAdministrative & ComplianceHandle cash and POS systems accuratelyMaintain inventory and assist with auditsEnsure compliance with safety standards and operational proceduresEnforce cleanliness, safety, and operational protocols across the venueHold staff accountable for performance and responsibilitiesQualificationsRequiredMust be at least 18 years of ageMinimum 1+ year of supervisory or team lead experienceExperience in technical operations, production, AV, events, or exhibitionsStrong troubleshooting and problem-solving skillsAbility to manage both people and systems in a live environmentPreferredBackground in live events, theater, immersive experiences, museums, or installationsFamiliarity with AV systems, projection mapping, VR equipment, or lighting systemsExperience with load-in/load-out or production setupRetail or venue operations experienceSkills & AbilitiesStrong communication and leadership skillsAbility to troubleshoot technical issues under pressureComfortable using Microsoft Office and basic technical systemsHighly organized with attention to detailFlexible, proactive, and solution-oriented mindsetAbility to work evenings, weekends, and holidaysSafety-conscious with an understanding of compliance standardsWork EnvironmentThis role requires:
Standing and/or walking for extended periodsWorking in a dynamic, fast-paced, and evolving exhibition environmentAdapting to changing technical and operational needsEmployment TypePart-time, Temporary
Read LessJob description
*This position is temporary, for the duration of the exhibition and reports to the General Manager.
Job Description:
We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties.
The goal is to keep our building in a clean and orderly condition.
Responsibilities include, but are not limited to:
Job Types: Part-time, Temporary
Benefits:
Employee discountWork Location: In person
Read LessJob description
*This position is temporary, for the duration of the exhibition and reports to the General Manager.
Job Description:
We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties.
The goal is to keep our building in a clean and orderly condition.
Responsibilities include, but are not limited to:
Job Types: Part-time, Temporary
Benefits:
Employee discountWork Location: In person
Read LessExhibition Hub Holdings, LLC is a curator, producer, and distributor of large-scale exhibitions worldwide. We create immersive “edutainment” experiences, including touring exhibitions of animatronic dinosaurs, Titanic artifacts, and digital art installations featuring Vincent van Gogh, Claude Monet, Gustav Klimt, and Banksy, as well as multi-sensory environments like Bubble Planet. With over 70 exhibitions produced globally, we have welcomed more than 6 million visitors.
We are seeking a Shift Supervisor with strong technical and production experience to support the daily operations, maintenance, and execution of our immersive exhibitions.
Position OverviewThe Shift Supervisor plays a critical role in both front-of-house operations and back-of-house technical execution. Reporting to the General Manager, this role is responsible for ensuring seamless guest experiences while overseeing technical systems, exhibit functionality, and production support.
This position is ideal for someone with experience in live events, exhibitions, AV systems, or production environments who thrives in a fast-paced, hands-on setting.
Key ResponsibilitiesOperations & Guest ExperienceLead daily operations across key areas including box office, VR experiences, and retailDeliver and uphold a high standard of customer serviceAddress visitor inquiries and resolve issues professionallySupervise and support staff to ensure smooth and safe operationsRepresent Exhibition Hub in a professional and engaging mannerTechnical & Production OversightMonitor and troubleshoot exhibit systems including AV equipment, projection systems, lighting, VR setups, and interactive installationsPerform basic diagnostics and coordinate repairs or escalations as neededSupport installation (load-in) and deinstallation (load-out) of exhibition componentsEnsure all technical elements are operating safely and efficiently throughout the shiftWork closely with technical teams, vendors, and management to maintain exhibit qualityAdministrative & ComplianceHandle cash and POS systems accuratelyMaintain inventory and assist with auditsEnsure compliance with safety standards and operational proceduresEnforce cleanliness, safety, and operational protocols across the venueHold staff accountable for performance and responsibilitiesQualificationsRequiredMust be at least 18 years of ageMinimum 1+ year of supervisory or team lead experienceExperience in technical operations, production, AV, events, or exhibitionsStrong troubleshooting and problem-solving skillsAbility to manage both people and systems in a live environmentPreferredBackground in live events, theater, immersive experiences, museums, or installationsFamiliarity with AV systems, projection mapping, VR equipment, or lighting systemsExperience with load-in/load-out or production setupRetail or venue operations experienceSkills & AbilitiesStrong communication and leadership skillsAbility to troubleshoot technical issues under pressureComfortable using Microsoft Office and basic technical systemsHighly organized with attention to detailFlexible, proactive, and solution-oriented mindsetAbility to work evenings, weekends, and holidaysSafety-conscious with an understanding of compliance standardsWork EnvironmentThis role requires:
Standing and/or walking for extended periodsWorking in a dynamic, fast-paced, and evolving exhibition environmentAdapting to changing technical and operational needsEmployment TypePart-time, Temporary
Read LessJob Position Title: Guest Service Associate
Salary: Hourly
Job Description Summary:
Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests. We provide exceptional guest service and create and promote a positive atmosphere with a* guest focused culture within our unique immersive experience. Includes weekend, evening, and holiday shifts . *Responsibilities may include some or all the below responsibilities.
Essential duties and responsibilities:
● Maintain effective communication with appropriate managers, customers’ and peers
● Handle box office when necessary to collect tickets
● Assist the retail area with merchandise when needed
● Assist with VR preparation
● Meet and greet customers in a friendly manner
● Answer guest inquiries and assist customers when needed.
● Complete any other duties which enhance the guest experience
Assist in load in/load out tasks.Assist in Inventory audit tasks.Assist in outdoor and indoor parking-related tasks.Education and/or Work Experience:
● Must be at least 18 years of age
● High School graduate or GED
● Customer service experience preferred
Skills & Abilities:
● The ability to read, speak and effectively understand the English language
● Standing and/or walking for much of the time/ length of assigned shift/ ability to lift up to 50pounds alone
● Solving practical problems dealing with a variety of variables
● Must possess above average communication skills
● Safety conscious
● Outgoing and friendly
● Willing to actively engage guests
● Ability to learn and understand exhibit content in order to be able to answer general guest queries
● Commitment to providing the best in customer service
Read LessJob description
*This position is temporary, for the duration of the exhibition and reports to the General Manager.
Job Description:
We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties.
The goal is to keep our building in a clean and orderly condition.
Responsibilities include, but are not limited to:
Job Types: Part-time, Temporary
Benefits:
Employee discountWork Location: In person
Read LessJob description
*This position is temporary, for the duration of the exhibition and reports to the General Manager.
Job Description:
We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties.
The goal is to keep our building in a clean and orderly condition.
Responsibilities include, but are not limited to:
Job Types: Part-time, Temporary
Benefits:
Employee discountWork Location: In person
Read LessJob description
*This position is temporary, for the duration of the exhibition and reports to the General Manager.
Job Description:
We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties.
The goal is to keep our building in a clean and orderly condition.
Responsibilities include, but are not limited to:
Job Types: Part-time, Temporary
Benefits:
Employee discountWork Location: In person
Read Less