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Excellence Services LLC
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  • Senior HR Manager - Private Family Household  

    - Menlo Park
    LOCATION: Remote with the ability to work onsite as needed (Atherton,... Read More
    LOCATION: Remote with the ability to work onsite as needed (Atherton, CA, 94027) SCHEDULE: Full-time, occasional after-hours availability COMPENSATION: $150K-$220K DOE + benefits Position Summary The Senior HR Manager will oversee and manage all human resources functions for a private family estate consisting of domestic, property, and operational staff. This role requires a seasoned HR professional who is discreet, highly organized, service-minded, and capable of independently running all HR operations. Key Responsibilities Recruiting & Hiring Manage all recruiting for 10+ hires annually Write job descriptions and work with agencies to find qualified domestic staff. Screen, interview, and evaluate candidates Conduct background checks and verify employment eligibility Onboarding & Offboarding Prepare and deliver offer letters and employment agreements Run new hire orientation and trainings Set up payroll, documentation, and systems access Manage terminations and exit processes professionally and discreetly HR Operations Maintain confidential personnel files Oversee performance reviews, ongoing training, and employee development plans Coordinate workplace scheduling, classifications, and compliance Provide coaching and support to staff, while driving company objectives Address interpersonal issues privately and diplomatically Keep household leadership informed of key issues and trends Compliance Maintain compliance with California labor laws Manage workers' compensation, safety documentation, and training Oversee confidential workplace investigations when needed Qualifications 5+ years HR leadership experience Experience with private households, UHNW family offices, or luxury hospitality Strong communication, discretion, and judgment Ability to operate independently without daily oversight Knowledge of California employment law CORE VALUES: Principals' First: Unwavering commitment to meeting the needs of our principals. Learn from Mistakes: Ability to learn from challenges, take accountability, and grow. Conscientiousness: Diligence in performing tasks with precision and care. Dedication: Deep commitment to role, team, and organization. Accountability: Ownership of responsibilities with thorough attention to detail. Independence: Proactive problem-solver with a drive for continuous improvement. Resilience: Ability to thrive under pressure, welcome constructive feedback, and maintain a positive attitude. WHY JOIN US? Elite Environment: Lead operations in a luxurious estate, serving a distinguished clientele. Strategic Impact: Shape the success of a prestigious household through innovative leadership. Career Growth: Access tailored training and advancement opportunities to elevate your career. Innovative Tools: Leverage cutting-edge systems for seamless operations. Competitive Rewards: Enjoy a top-tier salary, performance bonuses, and comprehensive benefits. Collaborative Culture: Thrive in a supportive team that values your contributions. Read Less

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