Are you an experienced and highly skilled store manager? Are you up for the challenge of growing a center, expanding a team, and providing an exceptional customer experience? Then we have the place for you!
European Wax Center is the leader in professional body waxing. Our center manager is responsible for ensuring every guest has an exceptional experience while delivering the company's processes and protocols. A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone.
What We Offer:
Competitive base salary + bonuses!Health insurancePaid time offDiscount on productsComplimentary waxingA collaborative work environment focused on the successes of our associatesOpportunity for advancement for those wanting to further their careerOur Core Values:
We Care About Each OtherWe Do the Right ThingWe Delight Our GuestsWe Have Fun While Being AwesomeResponsibilities:
Ensure the center delivers an exceptional guest experience that builds "guest for life."Nurture enriching relationships to build a great team that means recruit, interview, onboard, review and dismiss associates.Exhibit consultative selling skills. Assist team in goal setting by asking questions & listening carefully to their responses.A positive, friendly, upbeat and personable demeanor with strong communication skills.Ability to manage center productivity and sales to ensure goals are achieved.Lead daily training programs in sales, guest service and product knowledge.Ability to achieve results through others.Ability to manage the budget within guidelines based on the center's trend and projection.Ability to problem solve and work through issues.Prioritize guest service and satisfaction.Maintain & audit inventory & supplies.Ensure center cleanliness exceeding corporate standards.Do you have what it takes?
Demonstrated sales experience requiredAssociates/Bachelors degree or relevant experienceMinimum 3 years experience managing othersAvailable to work flexible hours and weekendsPhenomenal communications skills with owners, district manager, team members and guestsProfessional, well-groomed personal appearanceAbility to lift 35lbsOperate in a drug free environmentWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessAs a Guest Service Associate at European Wax Center, you'll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person who can lead with care and integrity, is committed to delighting our guests andof coursehaving fun while being awesome!
We'll equip you with the tools you need to work effectively and be a champion for people. It's an opportunity to be a part of a team of experts, promote innovative products and services, and experience state-of-the-art technology and proven training to advance your leadership skills.
You belong with a brand that is THE LEADER IN WAXING and that strives to create a culture that empowers every associate to be their best self, so every person who walks through our doors leaves feeling confident in themselves and us. Take the next step in your career today!
Perks & Benefits:
Company Health InsurancePaid Time OffDiscounts on Services and Retail ProductsHourly plus Commissions and Performance IncentivesPaid trainingCareer Growth Opportunities for team lead, assistant manager, center manager, regional managerHere's what we're looking for:
Full and Part-time position, ability to work evenings and weekends.A positive, friendly, upbeat, and personable demeanor, with strong communication skills.Ability to manage productivity and sales to ensure goals are achieved.Prioritizes guest service and satisfaction.High school graduate or equivalent1-3 years of experience in a call center or retail environment preferred.About European Wax Center
European Wax Center is a leading beauty lifestyle brand franchise that was founded in 2004 by the Coba brothers, offering guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC's vision of Revealing Beautiful Skin, through exceptional services by professionally trained and certified waxing experts. EWC is so confident in its experience that it offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.
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