ESPERANZA HEALTH CENTER
POSITION DESCRIPTION: Wellness Associate
DEPARTMENT: Operations/Fitness
SUPERVISOR: Fitness Manager
WORK HOURS: 20 hrs week/M-F
TRAVEL: Less than 10%
HOURLY RANGE: 15.50 to 16.75
STATUS: Non-exempt, part-time
Who We Are:
Esperanza Health Center is a multicultural ministry providing holistic healthcare to the Latino and underserved communities of Philadelphia. We seek to fulfill our mission by providing affordable, high-quality, bilingual and multicultural primary health care services in Jesus’ name, regardless of ability to pay, to all those in our community who seek care.
Position Summary:
Wellness Associates work in our Fitness Center to help provide the best possible customer experience for our Fitness Center members and guests. They ensure the upkeep and safety of the gym environment, and together with the Fitness Manager work to achieve fitness expansion goals. Wellness Associates assist in participant enrollment and maintenance of memberships, recruitment, check-in/check-out services, provision of tours, maintaining fitness equipment and fitness instructor schedules.
Essential Functions:
Guest Tours Greet every member with exceptional customer service.Execute all opening/closing operational procedures to ensure the club runs smoothly Effectively manage gym software and tracking systemsGenerate leads from daily calls, email, texts and more Actively participate in ensuring the club is safe and organized.Light cleaning/disinfecting of all gym areas, including shower roomAssist fitness manager with recruitment/outreach to potential participants/members or with other promotionsCollection of monies related to fitness membership, on-site purchases, or childcareAssist with conflict resolution, as neededInteract with other teams to meet Esperanza goals (e.g, Community Health and Wellness, Behavioral health, etc.)Maintain confidentiality regarding patient informationCompetencies:
Exceptional customer service skillsAttention to detail, ability to multitaskDemonstrated ability to work well with people of various ages, backgrounds, ethnicities and life experiencesAbility to travel to multiple locationsServes all people in a Christ-like manner, with respect, humility and love.Basic knowledge of computer system usageKnowledge, skills and qualifications
High School Diploma or equivalent preferredBilingual English/Spanish preferredExperience in serving in urban environments. Familiarity with Kensington community preferredCPR/AED certification preferredPrevious sales or customer service experience preferredWant to work in a Christian healthcare ministry with like-minded team members who are compelled by the love of Christ to offer care to all in need.Working Conditions:
Requires the ability to travel to other office locationsFlexible work schedule, including Saturday and SundayAbility to lift up to 60 lbsWalking, bending, reaching, lifting required
You May Be a Good Fit If You:
Are 18 years or older Have a High School diploma or GED Equivalency Are be assertive, enthusiastic, and punctual Are comfortable engaging members and upholding policy Function well in a fast-paced environment Are able to multitask and maintain composure Are Customer oriented and able to adapt/respond to different types of personality Have previous sales experience (1 year or more) Are passionate about the fitness industry Have a valid CPR/AED Certification Are bilingual in English and Spanish Want to work in a Christian healthcare ministry with like-minded team members who are compelled by the love of Christ to offer care to all in need. Read LessCare Team Registered Nurse
POSITION SUMMARY: As a Care Team RN, this individual provides direct patient care in a care team through participating with the clinician in visits (especially acute co-visits, new patient exams and hospital follow-up visits), performing RN procedures, addressing needs of walk-in and call-in patients, providing patient education, integrating spiritual care, and coordinating care for complex patients on the care team.
ESSENTIAL FUNCTIONS
ADDRESSES NEEDS OF WALK-IN AND CALL-IN PATIENTS
Interviews patients to determine patient care needsDocuments initial assessment and intervenes according to triage protocol and nursing standards of careResponds quickly and appropriately to urgent/emergent medical problemsPrioritizes patient needs according to level of acuityAssists in the care and transfer of acutely ill patients to EMS servicesDemonstrates sound clinical judgment and decision-making, not working outside the level of trainingDocuments all clinical interactions completely and efficiently in the patient’s EHR chartBegins basic teaching relevant to current complaint as appropriate, i.e. reviews standard guidelines for the care of common illnesses such as fever, URI, diarrhea, vomiting, lice, etcAssists Clerical Assistants in managing providers’ schedules throughout the day to improve work flow and decrease patient wait timeProvides training and clinical oversight to Medical Assistants who are assisting in triagePARTICIPATES IN PATIENT HEALTH EDUCATION
Provides patient education on topics such as diet and nutrition, self-administration of injectable medications, prevention and treatment of asthma, use of glucometer, etcPerforms medication reconciliations with patients on complex medication regimens and reviews purpose, correct dosage and any special instructions or precautions for each medicationEncourages and instructs patients to take the appropriate initiative in their own health, specifically encouraging them to understand and ask questions about their care, make their own appointments, follow-up with consultants and make initial contacts with insurances and vendorsProvides patient education to sick patients regarding when to contact clinician or seek emergency careCOORDINATES FOLLOW-UP CARE
Contacts patients about critical lab results as requested by Clinicians; explains results and any needed follow-upCalls patients as requested by Clinicians to evaluate response to treatment and encourage compliance with treatment planCommunicates with other EHC teams such as Care Management, Social Services, BHC, etc regarding care of complex patients Communicates with outside agencies including consultants, mental health services, social service agencies, insurance companies, etc., to coordinate care of patients with multiple needsPERFORMS DIRECT PATIENT CARE IN RN-LED VISITS AND OTHER CARE TEAM VISITS
Obtains thorough and accurate patient historyInserts and updates allergy, medication, and problem listsPerforms physical assessment and initiates in house specimen collection/testing as appropriate; orders appropriate testing in the EHREfficiently relays gathered history to the clinician in the patient room, in the patient's preferred language; scribes clinician’s assessment in the EHR; documents patient instructions and reviews instructions with patientIdentifies areas of concern and relays these to the clinicianPerforms suture and staple removal and basic wound care as neededPerforms urinary straight catheterization as needed Performs and documents in-house lab procedures such as urine dip, urine HCG, finger stick Hgb, finger stick glucose, hemoccult test, etc., according to protocol and in compliance with OSHA standardsPerforms EKG and administer bronchodilators via nebulizer and as ordered by providerAdministers oxygen as ordered by providerADMINISTERS INJECTABLE MEDICATIONS AND VACCINES
Administers intravenous fluids, intramuscular and subcutaneous injectable medications, oral medications, and vaccines as orderedReceives deliveries of controlled medications; stores, records, and handles controlled medications appropriatelyMAINTAINS EMERGENCY CLINICAL SUPPLIES
Responds to code blue and rapid response emergenciesAssumes an RN-level role during a code blue and delegates other roles to staff as appropriateAble to correctly use all emergency clinical suppliesSafely administers all emergency medicationsPerforms monthly emergency equipment checks and inventory at home clinic sitePromptly notifies supervisor and Director of Clinical Support Services of medications and equipment that are missing, expired, or need to be orderedPERFORMS SPIRITUAL CARE
Provides effective spiritual intervention with patients, sharing hope and salvation through Jesus Christ, sharing helpful Biblical instruction and scriptures, praying for patients, and connecting/referring to Christian churches as appropriate and according to the leading of the Holy SpiritDoes not force spiritual intervention, but gives spiritually uninterested pts respect and space, continuing to provide exemplary care in all other dimensionsParticipates in personal and community spiritual growth through active participation in daily prayer meetings and devotionals with EHC teamOffers referral to chaplain or area clergy for follow-up as requested by patientGENERAL EXPECTATIONS
Self-directed and motivatedExceptional organizational and interpersonal skills, with attention to detail requiredExhibits self-motivation in undertaking new projects and assignmentsIndependently identifies and resolves problemsPursues personal and professional developmentAble to effectively provide clinical care to socially and medically complex patients in a variety of non-traditional settingsAble to work collaboratively in a team and manage multiple priorities, utilize effective time management skills, and exercise sound administrative and clinical judgmentAble to analyze systems and to develop creative solutions to problemsAble to work well with people of various ages, backgrounds, ethnicities, and life experienceAdheres to policies and procedures of the health center and the regulations of governing agencies as they affect the department, recommending changes where appropriateDemonstrates habit of good attendance and punctuality by reporting for work whenever scheduledParticipates in departmental meetings and general staff meetingsServes all patients in a Christ-like manner, with respect, humility, love, and self-controlEDUCATION, KNOWLEDGE, SKILLS, AND QUALIFICATIONS
Registered Nurse license required; BSN preferredGood oral and written communication skills - Bilingual English/Spanish or willingness to learn requiredAt least 1-2 years of experience providing clinical services preferredMaintains CPR certificationSolid interpersonal skills, including the ability to deal with people politely, even when they are impolite; must communicate warmth and be able to put people at easeRemains calm under pressureTakes initiative in communication, being clear and direct, in order to effectively communicate with other staffSome computer experience - word processing and/or otherDemonstrated ability to handle many details and multiple priorities; must show ability to organize, process, and verify detailsMust have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactionsSolid character references, as well as no criminal recordSolid record of timeliness and reliability in a work settingExperience in community/outpatient setting and case management preferredExperience in serving the poor, urban environments, familiarity with North Philadelphia is preferred.WORKING CONDITIONS
Requires the ability to travel to multiple office locations within North PhiladelphiaRequires the ability to be on your feet working in a high paced environment for 4 hours at a time.Requires the ability to work in a seated position on the phone for 4 hours at a time.Requires extensive work on a computer keyboard. Requires the ability to work with adults and children.Requires work with needles and patient’s bodily fluids.Requires the ability to carry a 20 pound box.Summary: The Registered Dietitian (RD) provides plans and initiates medical nutrition therapy for patients identified as having nutritional risk factors, with a strong emphasis on patients with chronic diseases such as obesity, hypertension, diabetes. The RD plays an invaluable role and collaborates with an interdisciplinary care team and other members of the Population Health department to provide this high-quality, patient-centered care. The RD may also conduct group educational sessions of specific topics to target patients with similar nutritional challenges and/or goals.
DUTIES AND RESPONSIBILITIES
Individual Nutrition Counseling Sessions
Performs initial assessments and follow-up appointments for nutrition counseling.
Develops a nutrition plan with the patient that sets goals that are individualized and attainable for the patient.
Provides appropriate resources and/or tools for patients to help achieve their goals, as well as a printed paper copy of their goals.
Demonstrates appropriate clinical judgment in recommending treatments in consultation with the primary care provider.
Exhibits appropriate knowledge of specialty areas, such as diabetes and cardiovascular disease.
Assesses psychological needs of patients, as appropriate within the RD scope. Makes referrals to behavioral health and psychiatry, as appropriate.
Assesses social needs of patients and refers to social services, as appropriate within the RD scope.
Assesses spiritual needs of patients; provides spiritual care, including sharing Christian faith, as appropriate.
Collaborates with staff of Lifestyle Medicine program and Community Health and Wellness department, and refers to Lifestyle Medicine classes, and Community Health and Wellness programs, such as Family Fit, as appropriate.
Documents and communicates through the Electronic Health Record (EHR) and verbally, as appropriate, with the patient’s Primary Care Provider and with the rest of the patient’s Care Team. Communicates appropriately with outside health professionals.
Group sessions
As needed, conducts group educational sessions on specific topics with patients and other organizations and/or instructors. Uses existing or creates new lesson plans and take-home handouts.
Effectively communicates with and educates patients.
Other Duties:
Community Health & Wellness: On occasion and in collaboration with the Community Health & Wellness department, promotes nutrition and healthy living at health fairs, community health promoter class, cooking demonstrations, or other community events. Prepares materials for these sessions.
Quality Improvement: Suggests improvements, and works to help implement practice improvements.
Professional Development: Continues to learn informally and through formal educational channels.
Effectively explains to patients his/her role as a dietitian
Seeks supervision and input from collaborating or substitute physician appropriately.
Operates within the training and licensing restrictions of a registered dietitian.
Participates in staff devotions daily. Leads devotions periodically. Contributes to the spiritual life of staff.
Accountable to and active in a Bible-teaching church congregation.
Other duties as assigned by supervisor.
Underlying Commitments
Implement nutrition program strategies which honor, value, and respect all persons as made in God’s image.
Anticipates genuine growth, healing, and wholeness, while recognizing own limitations and the independent agency of each individual
Maintains vision for spiritual care that facilitates patients experiencing Christ, while respecting beliefs of all persons.
Posture of honesty, compassion, forgiveness, and unconditional love.
Maintains requirements for patient participation including safety, mutual respect, confidentiality, and adherence to established program rules and guidelines
Clinical Team Function
Arrives at patient sessions on time in AM and PM, prepared with appropriate items.
Remains in hub or workspace with focus on clinical care (not sidetracked by other non-emergent tasks.)
Spiritual and Holistic Care
Assesses psychological needs of patients and makes referrals to counseling and psychiatry as appropriate.
Assesses social needs of patients and refers to social services as appropriate.
Provides effective spiritual intervention with patients, sharing hope and salvation through Jesus Christ, sharing helpful Biblical instruction and scriptures, praying for patients, and connecting/referring to Christian churches as appropriate and according to the leading of the Holy Spirit, motivated always by love.
Avoids taking advantage of status and privilege as practitioner in the course of providing spiritual care.
Serves all pts in a Christ-like manner, with respect, humility, love, and self-control.
Interpersonal Relationships
Communicates directly and in a timely fashion with co-workers to resolve conflict/disagreements.
Avoids negative comments in hearing of others; refrains from discussing any information critical of anyone in the hearing of uninvolved persons.
Expresses enthusiasm, contributes to morale of other staff.
Essentials
At work or staff meeting on time. Communicates with supervisor if more than 10 minutes late.
Completes documentation of clinic visits within 24 hours of the patient visit.
Checks and responds promptly to urgent care-related calls and messages.
Maintains credentials including license and continuing education.
Demonstrates lifestyle consistent with biblical standards
Takes ownership of and attains personal patient volume targets.
REQUIREMENTS
Bachelor’s degree in Food and Nutrition or Dietetics from an accredited college or university. Master’s degree preferred. The approved practice experience or internship must also have been completed as required by the Academy of Nutrition and Dietetics (AND).
Registered through the Commission on Dietetic Registration (CDR) at the time of hire or within 6 months of hire and receive state licensure of Licensed Dietitian-Nutritionist (LDN) once registration is established.
Bilingual in Spanish/English.
Ability to remain calm under pressure.
Good oral communication skills; ability to take initiative in communication, being clear and direct, in order to effectively communicate with other staff.
Intermediate computer and Microsoft Office skills.
Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details.
Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions.
Read LessEsperanza Health Center
Intensive Care Manager (ICM)
Department: Behavioral Health Services
Supervisor: MAT Supervisor
Work Hours: 40 hours per week, Monday–Friday
Location: K&A Clinic — Kensington & Allegheny
Salary Range: $49,000 – $56,000 annually (commensurate with degree, licensure, and experience)
Status: Full-Time, Exempt
REQUIRED QUALIFICATIONS
MUST meet one of the following requirements:
Hold a Master's degree in Social Work, Counseling, Psychology, or a closely related behavioral health field;OR
Hold a Bachelor's degree and be currently enrolled in a qualifying Master's program in one of these disciplines.Preferred Qualifications
Candidates who are working toward clinical licensure (such as LCSW, LPC, or LMFT) are strongly preferred.Please Note:
If you already hold an independent clinical license (for example, LCSW, LPC, LMFT, or Psy.D.), we encourage you to apply for our Behavioral Health Consultant position, which is designed for fully licensed clinicians.
WHO WE ARE
Esperanza Health Center is a Christ-centered, multicultural ministry providing holistic, affordable, bilingual
healthcare to the Latino and underserved communities of Philadelphia. Compelled by the love of God in Christ
Jesus, and in cooperation with the Church and others, we offer high-quality primary and behavioral health care
regardless of ability to pay. We are looking for mission-aligned professionals who share our commitment to
serving those most in need.
JOB SUMMARY
The Intensive Care Manager (ICM) works alongside our medical staff and licensed behavioral health
professionals to provide comprehensive case management services to patients seeking support with substance
use. Services include referral and linkage, individualized care management, and support for adherence to
available treatments, including Medication Assisted Treatment (MAT). The ICM practices within a Substance Use
Prevention and Harm Reduction (SUPHR) framework using culturally sensitive, strength-based, and trauma-
informed approaches.
Be part of a multidisciplinary team that is finding innovative ways to reduce barriers and bring quality behavioral
healthcare to North Philadelphia!
WHAT YOU WILL BE DOING
• Receive and manage patient referrals; collaborate with departmental staff to facilitate and expedite initial
screening and intake.
• Provide ongoing support and care management to individuals engaged in substance use, utilizing a
culturally sensitive, strength-based, trauma-informed approach to build and maintain a therapeutic
alliance.
• Collaborate with patients and care teams to develop individualized care management plans that address
identified needs and support progress toward patient-identified goals.
• Identify and connect patients to culturally appropriate resources across EHC and the broader community;
provide referrals to outside agencies as appropriate.
• Monitor and evaluate each patient's recovery progression; communicate progress to the care team
regularly and flag concerns as they arise.
• Address and amend care plans as needed in collaboration with patients and care teams, utilizing clinical
assessment skills to match patients with the appropriate level of care, including referrals to higher levels
of behavioral health care when indicated.
• Provide crisis intervention, crisis management, and safety planning as appropriate.
• Document all patient progress and services provided accurately and in a timely manner in the Electronic
Medical Record (EMR).
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The Intensive Care Manager position involves regular in-person patient contact in a clinical outpatient setting. The
following physical demands are representative of those required to perform the essential functions of this role:
• Ability to sit, stand, and move throughout the clinic for extended periods
• Ability to use a computer and telephone for extended periods
• Occasional travel between Esperanza sites as operationally needed (less than 10%)
• Ability to remain composed and professionally effective in high-stress situations, including crisis
intervention scenarios
• Ability to lift and carry materials up to 15 lbs. as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of this position. Esperanza Health Center is committed to an inclusive workplace and complies with all
applicable federal, state, and local disability laws.
WHAT WE OFFER
• A collegial, mission-driven work environment with experienced, like-minded professionals
• Ongoing clinical supervision toward licensure, provided during paid working hours at no cost — qualified
candidates enrolled in a master's program may be able to use this position as an internship site
• Three one-day all-staff retreats per year
• Paid vacation, sick, and holiday time off, plus one month of paid sabbatical leave after seven years of
service
• Medical, dental, and vision insurance; retirement plan; and long-term disability insurance offered on Day 1
• Continuing education opportunities and tuition reimbursement after one year of employment
• Eligibility for federal and/or state student loan forgiveness programs
YOU MAY BE A GOOD FIT IF YOU
• Hold a Master's degree in Social Work, Counseling, or a related field — OR hold a Bachelor's degree and
are actively enrolled in a qualifying Master's program. Applicants pursuing or planning to pursue licensure
as an LCSW, LPC, or LMFT are strongly preferred. Applicants who are already fully licensed (LCSW,
Psy.D, LPC, or LMFT) are encouraged to explore our Behavioral Health Consultant position.
• Are bilingual in English and Spanish (we may consider Master's-level applicants willing to participate in an
immersive language training program)
• Have recent experience providing care management to individuals in recovery or actively engaged in
substance use and other behavioral health needs
• Thrive in a fast-paced, team-oriented clinical environment
• Are energized by finding innovative ways to deliver high-quality behavioral healthcare to underserved
communities
• Want to work in a Christian healthcare ministry with colleagues who are compelled by the love of Christ to
offer care to all in need
A NOTE ON RECOVERY
Esperanza Health Center recognizes that addiction and alcoholism are medical conditions protected from
discrimination under the Americans with Disabilities Act as Amended, Pennsylvania disability laws, and other
applicable laws. We believe that individuals in sustained recovery are often uniquely positioned to provide
meaningful mentorship and support to patients who are still struggling.
Because this position involves direct patient contact, and because the early stages of recovery are associated
with greater vulnerability and uncertainty that could affect an individual's ability to perform the essential functions
of the role, Esperanza does require that any applicant or employee who voluntarily discloses a history of addiction
confirm that they have been in continuous recovery for a minimum of two (2) years.
This requirement applies only upon voluntary self-disclosure and is not used as a basis for disqualification outside
of the context described above.
Read Less???? Philadelphia, PA | Full-Time | Monday–Friday (No nights/weekends)
???? $65,000–$85,000 + Day 1 Benefits
???? Make an Impact. Grow Your Career. Be Part of Something Bigger.
Are you a licensed mental health professional ready to do meaningful, team-based work in a supportive, mission-driven environment? Join Esperanza Health Center and help deliver whole-person care to underserved communities—integrating physical, emotional, and spiritual health.
Provide brief therapy, assessments, and crisis support in a primary care setting
Partner with medical providers on integrated treatment plans
Support patients with depression, anxiety, trauma, grief, and more
Lead individual and group interventions
Connect patients to community resources and higher levels of care
Day 1 benefits (medical, vision, dental, retirement (employer match after 1 year)
No evenings, weekends, or on-call
Mentorship + career growth + CE opportunities
Tuition reimbursement & loan forgiveness eligibility
Generous PTO + paid holidays + sabbatical program
Mission-driven, faith-based, collaborative team culture
Active Pennsylvania license (LCSW, LPC, LMFT, or Psy.D) — required
Passion for community-based, culturally responsive care
Team-oriented mindset in a fast-paced environment
Strong alignment with Esperanza’s Christian mission—a heart for serving others and supporting care that values the whole person (body, mind, and spirit)
Clinicians who want impact over volume
Professionals seeking mentorship and long-term growth
Those passionate about serving underserved communities
Read LessThe Patient Satisfaction Survey Administrator will work with Esperanza Health Center under a 6 to 7-week contract for Summer/Fall 2026, exact dates yet to be determined. As the administrator, you will administer an approximately 30-question survey to patients in waiting rooms at all of Esperanza’s sites to assess patients’ experience and perception of Esperanza Health Center’s medical services, in an effort to improve access to care and quality of care.
Project Responsibilities:
• Distribute and collect paper surveys in the waiting rooms. Our target is to collect at least ten surveys for each clinician who has a patient panel and a total of about 400 surveys. The number of surveys at each site should be roughly proportional to the number of clinical hubs at that site.
• Assist patients in completing the survey by answering questions, explaining any confusing language, and, when necessary, reading survey questions to a patient and recording their answers.
• Develop a system for keeping track of survey progress by a clinician and by site, and utilize the schedule to plan which site and times to work in order to reach the goal of ten surveys per clinician.
• Enter survey data into EpiInfo, either on an ongoing basis or after the surveys are completed.
• Transfer tabulated data into an Excel spreadsheet and update graphs.
Analyze data, observe trends, and refine survey administration processes for future years.Qualifications:
Bilingual English/Spanish – requiredWorking knowledge of Microsoft Excel and Microsoft WordAbility to share faith in ChristWorking conditions:
Our hours of operation are 8:30 am – 5:00 pm. This position is not entitled to overtime pay (work over 40 hours in a workweek). This is a temporary position with a maximum cap of 240 paid hours. Some flexibility in hours may be required depending on workload.
Read LessEsperanza Health Center
Chief Financial Officer (CFO) Job Description
SUPERVISOR: Chief Executive Officer
FLSA STATUS: Exempt
DEPARTMENT: Finance/Billing Department
SUMMARY
The Chief Financial Officer (CFO) oversees Esperanza Health Center's financial aspects, including accounting, financial reporting, budgeting, reimbursement, and strategic financial planning. This role ensures the organization's financial sustainability and compliance while contributing to the achievement of Esperanza's mission.
ESSENTIAL FUNCTIONS
Strategic Leadership
• Participate as a core leadership team member in strategic planning, providing financial insights to support programmatic and organizational initiatives.
• Lead the development of financial plans and strategies to ensure long-term fiscal health and alignment with organizational goals.
• Establish and monitor financial Key Performance Indicators (KPIs) to evaluate and report on the organization’s fiscal health.
• Provide financial analysis and support for major decisions, including mergers, expansions, and other strategic initiatives.
Operational Oversight
• Lead the annual budget process, working closely with management and leadership teams to accurately project trends and financial activities.
• Oversee cash management in accordance with organizational policies and best practices.
• Ensure the financial performance of grant programs, patient billing, and the operating and capital budgets.
• Collaborate with clinical and operational leadership to align financial planning with program priorities.
• Develop and maintain internal controls to safeguard the organization’s financial assets and mitigate risks.
Compliance & Risk Management
• Ensure compliance with generally accepted accounting principles (GAAP) and all pertinent federal, state, and local regulations.
• Plan and execute the annual financial and compliance (A-133) audits.
• Oversee the timely filing of payroll tax returns and the annual Form 990 following the completion of audits.
• Administer grant reporting and compliance, including federal, state, and private grants (e.g., 330 FQHC, Ryan White Part C).
Team Leadership and Development
• Manage and develop the finance team, fostering a culture of accountability, collaboration, and continuous improvement.
• Lead and participate in departmental meetings, staff meetings, and monthly finance committee meetings.
• Mentor staff, identifying opportunities for professional growth and skill development.
Technology and Analytics
• Leverage financial technologies and data analytics to enhance reporting, identify trends, and provide actionable insights for decision-making.
• Promote the integration of innovative financial tools and systems to improve operational efficiency.
Collaboration and Communication
• Communicate regularly with management to facilitate cross-departmental objectives and address budget variances collaboratively.
• Present financial updates and reports at monthly board meetings, finance committee meetings, and other organizational gatherings.
Faith-Based Mission Alignment
• Represent Christ and His mission within and outside the health center.
• Work collaboratively with staff and volunteers to further Esperanza's mission and vision.
Other Responsibilities
• Work on additional projects and tasks as needed or as the CEO requests.
• Adhere to health center policies and procedures and recommend changes where appropriate.
KNOWLEDGE, SKILLS, AND ABILITIES
• Bachelor's degree in accounting or finance, health care administration, business or related field (or equivalent work experience). Master's degree preferred.
• Desire 5-7 years of financial management experience, preferably in primary medical care.
• Experience managing staff and leading teams.
• Strong organizational, interpersonal, and communication skills.
• Strong computer skills.
• Demonstrated ability to handle many details and multiple priorities. Must be dependable and able to work under pressure.
• Financial experience in a medical setting, particularly in a Federally Qualified Health Center, and experience in medical billing and grants management are
desirable.
WORKING CONDITIONS
• Must be able to sit/stand at a desk for long periods.
• Must read fine print on paper, computer, and databases.
• Must lift 20 lbs., climb stairs, drive or travel to other EHC sites, and walk to and from parking lots.
Job Title: Systems Administrator & Network Engineer (Hybrid Role)
Location: Hybrid (On-site + 1 Day Remote)
Experience Level: Mid to Senior (4–8+ years)
Salary: $57,878.30 - $72,000.00
Position Overview
We are seeking a highly skilled and versatile Systems Administrator & Network Engineer to manage, maintain, and enhance our IT infrastructure. This hybrid role combines deep systems administration expertise with advanced network engineering capabilities. The ideal candidate brings hands-on experience delivering infrastructure projects, ensuring high availability, security, and performance across both systems and network environments. While supporting a robust data driven high availability Clinical Environment.
Key Responsibilities
Systems Administration
Install, configure, and maintain servers, operating systems (Windows Server, VMware Virtual Servers, Wyse Clients, Laptops and Desktops), and enterprise applications.
Manage user accounts, permissions, and group policies using Active Directory and related identity systems.
Perform routine system maintenance, upgrades, and patch management.
Monitor system performance, availability, and reliability; proactively address issues.
Develop and manage Veeam backups and disaster recovery strategies to ensure data integrity and business continuity.
Automate administrative and operational tasks using scripting tools such as PowerShell, Bash, or Python.
Network Engineering
Design, implement, and manage scalable and secure network infrastructures (LAN, WAN, WLAN).
Configure and maintain routers, switches, firewalls, VPNs, VLANs, and load balancers.
Monitor network performance and troubleshoot issues such as outages, bottlenecks, and latency.
Implement network security measures, including firewalls, intrusion prevention systems, and access controls.
Support cloud and hybrid networking environments (Azure, SD-WAN).
Maintain and update network documentation including diagrams, configurations, and procedures utilizing tools such as Scribe software and Microsoft Visio.
Cross-Functional & Project Work
Lead or contribute to infrastructure projects (e.g., Server migrations, EMR and equipment upgrades, cloud adoption, network redesign).
Collaborate with IT teams, vendors, and stakeholders to implement new technologies and optimize systems.
Ensure compliance with organizational policies and industry security standards.
Provide Tier 2/3 support IT staff when needed.
Required Skills & Qualifications
Technical Expertise
Strong knowledge of operating systems: Windows Server, Windows 11 and ThinOS.
Deep understanding of networking protocols: TCP/IP, BGP, OSPF, DNS, DHCP.
Experience with enterprise hardware: routers, switches, firewalls (Fortigate, Fortinet, or equivalent).
Familiarity with virtualization and cloud platforms (VMware, Azure).
Proficiency in scripting/automation (PowerShell, Bash, Python).
Experience with monitoring and logging tools for systems and networks.
Professional Experience
4–8+ years of hands-on experience in systems administration and/or network engineering roles.
Proven track record of delivering infrastructure or network-related projects (e.g., deployments, migrations, upgrades).
Experience supporting hybrid or multi-site environments.
Education & Certifications
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Relevant certifications preferred:
CompTIA Server+, RHCSA, or Microsoft Certified: Windows Server Hybrid Administrator
CCNA / CCNP or equivalent networking certifications
Cloud certifications (AWS, Azure) are a plus
Soft Skills
Strong analytical and troubleshooting abilities.
Excellent communication and documentation skills.
Ability to manage multiple priorities and work independently or in a team.
Detail-oriented with a strong focus on system reliability and security.
Preferred Qualifications
Experience with automation frameworks or Infrastructure as Code (e.g., Ansible, Terraform).
Knowledge of cybersecurity best practices and compliance standards.
Exposure to DevOps practices and CI/CD pipelines.
What Success Looks Like
High system and network uptime with minimal disruptions.
Efficient resolution of incidents and proactive issue prevention.
Successful delivery of infrastructure projects on time and within scope.
Continuous improvement through automation and optimization.
Work Environment
Hybrid work model on-site support and one remote day.
May require occasional after-hours support for maintenance or critical incidents.
This role is ideal for a well-rounded IT professional who thrives in dynamic environments and enjoys working across both systems and networking domains to deliver robust, secure, and scalable infrastructure solutions.
Read LessJob Title: Systems Administrator & Network Engineer (Hybrid Role)
Location: Hybrid (On-site + 1 Day Remote)
Experience Level: Mid to Senior (4–8+ years)
Salary: $57,878.30 - $72,000.00
Position Overview
We are seeking a highly skilled and versatile Systems Administrator & Network Engineer to manage, maintain, and enhance our IT infrastructure. This hybrid role combines deep systems administration expertise with advanced network engineering capabilities. The ideal candidate brings hands-on experience delivering infrastructure projects, ensuring high availability, security, and performance across both systems and network environments. While supporting a robust data driven high availability Clinical Environment.
Key Responsibilities
Systems Administration
Install, configure, and maintain servers, operating systems (Windows Server, VMware Virtual Servers, Wyse Clients, Laptops and Desktops), and enterprise applications.
Manage user accounts, permissions, and group policies using Active Directory and related identity systems.
Perform routine system maintenance, upgrades, and patch management.
Monitor system performance, availability, and reliability; proactively address issues.
Develop and manage Veeam backups and disaster recovery strategies to ensure data integrity and business continuity.
Automate administrative and operational tasks using scripting tools such as PowerShell, Bash, or Python.
Network Engineering
Design, implement, and manage scalable and secure network infrastructures (LAN, WAN, WLAN).
Configure and maintain routers, switches, firewalls, VPNs, VLANs, and load balancers.
Monitor network performance and troubleshoot issues such as outages, bottlenecks, and latency.
Implement network security measures, including firewalls, intrusion prevention systems, and access controls.
Support cloud and hybrid networking environments (Azure, SD-WAN).
Maintain and update network documentation including diagrams, configurations, and procedures utilizing tools such as Scribe software and Microsoft Visio.
Cross-Functional & Project Work
Lead or contribute to infrastructure projects (e.g., Server migrations, EMR and equipment upgrades, cloud adoption, network redesign).
Collaborate with IT teams, vendors, and stakeholders to implement new technologies and optimize systems.
Ensure compliance with organizational policies and industry security standards.
Provide Tier 2/3 support IT staff when needed.
Required Skills & Qualifications
Technical Expertise
Strong knowledge of operating systems: Windows Server, Windows 11 and ThinOS.
Deep understanding of networking protocols: TCP/IP, BGP, OSPF, DNS, DHCP.
Experience with enterprise hardware: routers, switches, firewalls (Fortigate, Fortinet, or equivalent).
Familiarity with virtualization and cloud platforms (VMware, Azure).
Proficiency in scripting/automation (PowerShell, Bash, Python).
Experience with monitoring and logging tools for systems and networks.
Professional Experience
4–8+ years of hands-on experience in systems administration and/or network engineering roles.
Proven track record of delivering infrastructure or network-related projects (e.g., deployments, migrations, upgrades).
Experience supporting hybrid or multi-site environments.
Education & Certifications
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Relevant certifications preferred:
CompTIA Server+, RHCSA, or Microsoft Certified: Windows Server Hybrid Administrator
CCNA / CCNP or equivalent networking certifications
Cloud certifications (AWS, Azure) are a plus
Soft Skills
Strong analytical and troubleshooting abilities.
Excellent communication and documentation skills.
Ability to manage multiple priorities and work independently or in a team.
Detail-oriented with a strong focus on system reliability and security.
Preferred Qualifications
Experience with automation frameworks or Infrastructure as Code (e.g., Ansible, Terraform).
Knowledge of cybersecurity best practices and compliance standards.
Exposure to DevOps practices and CI/CD pipelines.
What Success Looks Like
High system and network uptime with minimal disruptions.
Efficient resolution of incidents and proactive issue prevention.
Successful delivery of infrastructure projects on time and within scope.
Continuous improvement through automation and optimization.
Work Environment
Hybrid work model on-site support and one remote day.
May require occasional after-hours support for maintenance or critical incidents.
This role is ideal for a well-rounded IT professional who thrives in dynamic environments and enjoys working across both systems and networking domains to deliver robust, secure, and scalable infrastructure solutions.
Read LessJob Title: Systems Administrator & Network Engineer (Hybrid Role)
Location: Hybrid (On-site + 1 Day Remote)
Experience Level: Mid to Senior (4–8+ years)
Salary: $57,878.30 - $72,000.00
Position Overview
We are seeking a highly skilled and versatile Systems Administrator & Network Engineer to manage, maintain, and enhance our IT infrastructure. This hybrid role combines deep systems administration expertise with advanced network engineering capabilities. The ideal candidate brings hands-on experience delivering infrastructure projects, ensuring high availability, security, and performance across both systems and network environments. While supporting a robust data driven high availability Clinical Environment.
Key Responsibilities
Systems Administration
Install, configure, and maintain servers, operating systems (Windows Server, VMware Virtual Servers, Wyse Clients, Laptops and Desktops), and enterprise applications.
Manage user accounts, permissions, and group policies using Active Directory and related identity systems.
Perform routine system maintenance, upgrades, and patch management.
Monitor system performance, availability, and reliability; proactively address issues.
Develop and manage Veeam backups and disaster recovery strategies to ensure data integrity and business continuity.
Automate administrative and operational tasks using scripting tools such as PowerShell, Bash, or Python.
Network Engineering
Design, implement, and manage scalable and secure network infrastructures (LAN, WAN, WLAN).
Configure and maintain routers, switches, firewalls, VPNs, VLANs, and load balancers.
Monitor network performance and troubleshoot issues such as outages, bottlenecks, and latency.
Implement network security measures, including firewalls, intrusion prevention systems, and access controls.
Support cloud and hybrid networking environments (Azure, SD-WAN).
Maintain and update network documentation including diagrams, configurations, and procedures utilizing tools such as Scribe software and Microsoft Visio.
Cross-Functional & Project Work
Lead or contribute to infrastructure projects (e.g., Server migrations, EMR and equipment upgrades, cloud adoption, network redesign).
Collaborate with IT teams, vendors, and stakeholders to implement new technologies and optimize systems.
Ensure compliance with organizational policies and industry security standards.
Provide Tier 2/3 support IT staff when needed.
Required Skills & Qualifications
Technical Expertise
Strong knowledge of operating systems: Windows Server, Windows 11 and ThinOS.
Deep understanding of networking protocols: TCP/IP, BGP, OSPF, DNS, DHCP.
Experience with enterprise hardware: routers, switches, firewalls (Fortigate, Fortinet, or equivalent).
Familiarity with virtualization and cloud platforms (VMware, Azure).
Proficiency in scripting/automation (PowerShell, Bash, Python).
Experience with monitoring and logging tools for systems and networks.
Professional Experience
4–8+ years of hands-on experience in systems administration and/or network engineering roles.
Proven track record of delivering infrastructure or network-related projects (e.g., deployments, migrations, upgrades).
Experience supporting hybrid or multi-site environments.
Education & Certifications
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Relevant certifications preferred:
CompTIA Server+, RHCSA, or Microsoft Certified: Windows Server Hybrid Administrator
CCNA / CCNP or equivalent networking certifications
Cloud certifications (AWS, Azure) are a plus
Soft Skills
Strong analytical and troubleshooting abilities.
Excellent communication and documentation skills.
Ability to manage multiple priorities and work independently or in a team.
Detail-oriented with a strong focus on system reliability and security.
Preferred Qualifications
Experience with automation frameworks or Infrastructure as Code (e.g., Ansible, Terraform).
Knowledge of cybersecurity best practices and compliance standards.
Exposure to DevOps practices and CI/CD pipelines.
What Success Looks Like
High system and network uptime with minimal disruptions.
Efficient resolution of incidents and proactive issue prevention.
Successful delivery of infrastructure projects on time and within scope.
Continuous improvement through automation and optimization.
Work Environment
Hybrid work model on-site support and one remote day.
May require occasional after-hours support for maintenance or critical incidents.
This role is ideal for a well-rounded IT professional who thrives in dynamic environments and enjoys working across both systems and networking domains to deliver robust, secure, and scalable infrastructure solutions.
Read Less