We're growing fast, and our Commercial Roofing Service and Repair division is adding a Service Account Manager to be a liaison between key stakeholders with field-based expertise. This role is based in Mifflinburg, PA, location - about 75 minutes from Harrisburg, PA, and is a key role in managing client relationships and overseeing ongoing service needs.
This role conducts roof inspections, identifies repair opportunities, prepares service proposals, and coordinates with internal teams to ensure fast, dependable service. It is a field-based, client-facing position ideal for an organized, relationship-driven professional.
You'll work closely with the production team to ensure clarity, structure, and accountability while embodying our company's values:
Whatever it Takes: We are tenacious about fulfilling our promise to provide complete customer satisfaction. Always Professional: Through continuous growth and development, we improve our ability to serve clients and grow to become leaders in our industry. Think and Act Win-Win: Doing business with or working for Equity Roofing propels all parties forward. Focus on the Install: Our installers are athletes and the key to our success.Benefits include: PTO, Company Car plus gas, tablet, paid training, retirement match, and health insurance.
Compensation- $50,000 yearly plus commission and tiered bonus for potential total annual compensation of $90,000-$145,000
If you're organized, decisive, and enjoy working directly with customers in the field, this Service Account Manager role may be for you! We're looking for someone who takes ownership of service accounts and delivers dependable, high-quality roofing solutions.
Compensation:$50,000 yearly plus commission
Responsibilities:What You'll Get to See
A wide variety of commercial buildings, roofing systems, and real-world problem-solving situations across your territory A direct impact of your work as inspections turns into solutions that protect clients' properties and extend roof life Strong collaboration between customers, field technicians, and the production team to deliver high-quality service workWhat You'll Get to Do
Inspect Commercial Roofs & Identify Service Needs
Conduct on-site commercial roof inspections for service, repair, and maintenance needs Identify deficiencies, leaks, and deterioration using company tools and inspection software Prepare clear, accurate service proposals and repair recommendationsGuide Customers Through Solutions
Support clients in understanding repair options, budgets, timelines, and long-term maintenance strategies Maintain communication with clients before, during, and after service work Represent Equity Roofing with professionalism, accuracy, and genuine careBuild Relationships & Grow Service Sales
Build relationships with property managers, facility managers, and building owners Generate new service clients through outreach, networking, referrals, and follow-up Achieve monthly and quarterly sales targets for service and repairsCollaborate with Operations & Field Teams
Work closely with the Service Coordinator, Production team, and Field Technicians to ensure accuratescopes and smooth job execution Participate in ongoing training, ride-alongs, and team meetingsUse Systems to Stay Organized & Drive Results
Use CRM, CompanyCam, and other company systems consistently as part of the workflow Track sales activity, proposals, and opportunities in the CRMWhat You'll Experience
A fast-paced environment where relationship-building, problem-solving, and responsiveness matter A company that values structure, accountability, and high standards in both service and customer care The opportunity to build trust with property managers, facility managers, and building owners as a trusted roofing partner Collaboration across Service, Production, and Office teams to deliver smooth, well-executed repair work A role where your recommendations directly impact customer satisfaction, roof performance, and long-term client relationships Opportunities to grow your technical knowledge, sales skills, and understanding of commercial roofing systems Qualifications:2+ years of commercial roofing, construction, facility services, or service-based sales preferred 2+ years of general construction and/or roofing experience preferred Ability to walk on commercial roofs Valid PA driver's license Ability to travel within 1.5 hours for the service area Strong communication skills Ability to manage multiple accounts and tasks independently Ability to read scopes, drawings, measurements, and technical documentation Strong technology skillsWho Thrives Here (Culture & Values Fit)
You'll be successful if you naturally:
Do whatever it takes to ensure jobs run smoothly Think win win and foster positive customer experiences Remain professional with crews, customers, and suppliers Focus on quality and enforce installation and safety standards Stay calm under pressure and anticipate issues before they escalate Communicate clearly, proactively, and respectfully Lead through accountability without harming morale About CompanyEquity Roofing is a five-star roofing company dedicated to building value through long-lasting, exterior home solutions. Our services include: roof repairs, roof replacement, metal roofing, siding, and seamless gutters. Our workmanship guarantee backs every job!
We are Platinum Preferred Contractors with Owens Corning, proudly serving Central Pennsylvania and Northern Indiana.
The core values we live by daily are:
Whatever it Takes: We are tenacious about fulfilling our promise to provide complete customer satisfaction. Always Professional: Through continuous growth and development, we improve our ability to serve clients and grow to become leaders in our industry. Think and Act Win-Win: Doing business with or working for Equity Roofing propels all parties forward. Focus on the Install: Our installers are athletes and the key to our success.Compensation details: 0 Yearly Salary
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