At Epiq, your work contributes to complex, global legal outcomes. You'll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.
Job Description:
The Document Review Services Review Manager provides project management and consultation on managed document review projects for corporations and law firms. The Review Manager must have a strong understanding of the Electronic Discovery Reference Model and a high level of proficiency with the technologies used to increase efficiencies, drive down costs, and deliver exceptional service to our clients. The Review Manager must be able to effectively maintain a caseload including multiple active projects, as well as serve as a primary contact for key enterprise accounts.
The Review Manager will represent the mission, vision, and values of Epiq and will exhibit exemplary professional behavior across all spheres of the Epiq business. They will support the Document Review Services leadership in providing the appropriate level of consultation and expertise. The Review Manager role demonstrates a blend of technical, analytical, and problem-solving skills as well as empathy and compassion, creating a positive culture and work environment for their team, including as it relates to diversity, equity, and inclusion.
Primary Responsibilities:
* Serve as primary point of contact for clients during managed document review projects.
* Conduct project design meetings and consult with clients on the development and implementation of efficient and effective workflows.
* Determine and manage client expectations regarding deliverables and timeframes.
* Draft workflow protocols and substantive training guidelines in partnership with case team.
* Implement workflows within various document review platforms, including the creation of batch sets, fields, choices, layouts, views, rules, security, persistent highlighting sets, and search term reports.
* Leverage the appropriate technology to improve productivity and accuracy, including the use of structured and conceptual analytics such as email threading, near-duplicate identification, and clustering.
* Consult on application of artificial intelligence to identify documents for review and managing review teams whose review will be used to build algorithms and models.
* Execute quality control and quality assurance best practices, including the use of statistical sampling, advanced searching techniques, and application of custom scripts.
* Communicate and document substantive issues to the case team through the creation and maintenance of a query log.
* Monitor and report daily on overall progress, productivity, and accuracy of the project and individual contract lawyers including performance to budget.
* Lead and motivate review teams, including lawyers and non-lawyers.
* Train reviewers on the use of document review platforms, including the identification and mentoring of Team Leads.
* Ensure clients are frequently informed on performance to budget and any potential changes to original budget estimate.
* Coordinate case team quality control with review teams and clients.
* Identify and define production or disclosure sets and work with case team and operations to ensure that disclosure sets are accurate and delivered per client specifications.
* Generate and deliver additional deliverables such as privilege logs.
Qualifications:
* Juris Doctorate (JD) degree and valid/active state bar association admission in any US jurisdiction.
* Legal qualification and practice in at least one jurisdiction required.
* Minimum five (5) years of project management experience in an e-Discovery capacity. Law firm or managed review vendor experience preferred.
* Understanding of concepts, principles, management, processing, review, analysis and production of electronically stored information (ESI) as they relate to legal matters.
* Extensive experience with the administration of document review databases, including Relativity.
* Familiarity with concepts and application of statistical sampling, email threading, near duplicate identification, clustering, and predictive coding.
* Experienced in implementing analytics-driven methodologies, including, but not limited to, standard active learning and continuous active learning.
* Experienced in leveraging structured and conceptual analytics to search, prioritize, and organize data.
* Proficient with Microsoft Office, particularly Excel and the use of formulas, pivot tables, and basic formatting.
* Exceptional verbal and written communication skills, including experience leading conference calls and meetings with colleagues and clients.
* Excellent issue spotting and problem-solving skills.
* Ability to manage multiple projects simultaneously.
* Strong organizational skills and attention to detail.
* Willingness to go above and beyond client expectations.
Experience:
* Required: Minimum of 3 years of experience in document review or a related field.
* Preferred: Experience in a similar role within the same industry.
Skills:
* Analytical Thinking
* Communication
* Deadline Management
* Deliverables Management
* Documentation Review
* End-to-End Project Management
* Legal Support Services
* People Management
* Problem Solving
* Team Management
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The Compensation range for this role is $100,000.00 to $125,000.00 USD annually and may be eligible for an annual bonus.
Your specific salary will be determined based on several factors:
* Location-based market rate for the role
* Your abilities in relation to the job specification
* Performance during screening and interview
* Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Builds Talented Teams
Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
* Focus on employee engagement
* Build a strong talent pipeline
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
* Build trust-based partnerships
* Nurture long-term relationships
* Remove collaboration barriers
* Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
* Use storytelling to build buy-in
* Align communication with organizational goals
* Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.
* Use data to identify improvement opportunities
* Make informed decisions
* Align team goals with boarder strategy
* Empower teams to manage their own goals
* Translate vision into clear priorities
* Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
* Improve workflows for team efficiency
* Use clear documentation and expectations
* Resolve issues quickly using data and feedback
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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