WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
This position involves rotational shifts to support 24/7/365 operations.
This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations
WHAT YOU WILL DO:
We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.
KEY RESPONSIBILITIES:
Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.Support the implementation of new hardware installations and the physical setup of network and server infrastructure.Participate in emergency response teams to address urgent hardware issuesESSENTIAL CRITERIA:
Technical diploma or certification in electronics, computer hardware, or a related field. Proven track record of repairing and maintaining IT and network hardware in a data center environment.Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.Valid driver's license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.PHYSICAL REQUIREMENTS:
Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.Dexterity to manage small and complex components during hardware maintenance.Frequent standing, bending, and moving within confined spaces in the data center.Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annuallyOccasional overtime and bonus opportunities12 Paid Holidays6 Sick Days (available after 90 days of employment)401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#IND
#LI-Onsite
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Sales Support Associate, you will play a key role in driving sales growth by engaging with potential clients, supporting account teams, and promoting our AV products and services. You'll be responsible for identifying opportunities, qualifying leads, and closing sales while maintaining high standards of customer service and collaboration.
KEY RESPONSIBILITIES:
Client Engagement: Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.Sales Support: Provide commercial support to customers, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting.Product Expertise: Develop in-depth knowledge of AV products and services. Communicate features and benefits effectively to prospective clients.Lead Qualification: Assess and qualify leads from various sources to determine sales potential.Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions.Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets.CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities.Collaboration: Work closely with external sales teams and technical experts to resolve customer queries.Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies.Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries.ESSENTIAL CRITERIA:
Minimum 3 years of experience in inside sales or a related field.Strong communication and interpersonal skills with the ability to explain technical concepts clearly.Familiarity with CRM software (e.g., Salesforce, Jira).Proven ability to meet and exceed sales targets.Technical aptitude and quick learning of AV products and solutions.Self-motivated and results-driven with a passion for sales and customer service.DESIRABLE CRITERIA:
Previous experience in audiovisual technology sales.The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-MS1
#LI-Remote
#IND
Pay Range$60,000—$75,000 USD Read LessWHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a dedicated Data Center Technician to join our infrastructure engineering team. The ideal candidate will be responsible for the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. While expertise in fiber is preferred, the primary focus of this position will be on racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role includes delivering sustainable and repeatable solutions and processes always with an eye on improvement and adhering to production, safety, and quality standards.
KEY RESPONSIBILITIES:
Install, service, and maintain low voltage category cabling and communications cabling.Pull cables, rack and stack equipment, and assist with cable management tasks within the infrastructure.Clean fiber and copper connections and perform basic troubleshooting.Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.Operate work ticket systems and interfaces for infrastructure management.Read and validate port maps, and perform basic troubleshooting.Conduct power distribution and cable management tasks within the infrastructure.Coordinate with other team members to ensure efficient project and work order completion.Follow company procedures and safety regulations, providing necessary information to operations management.Complete necessary documentation in written and electronic formats according to company standards.Maintain equipment and supplies inventory as required.Respond to emergency situations during or after hours to resolve immediate client concerns and meet service level agreements (SLAs).Escalate complex technical issues to senior team members as needed.Conduct Service Swaps of live networking devices.ESSENTIAL CRITERIA:
Associate degree or certification in a technology services/technical discipline, or equivalent work experience.Experience in installing, servicing, and maintaining low voltage cable infrastructure systems.Ability to install, terminate, and test low voltage cables.Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.Industry and manufacturer-specific certifications preferred (e.g., BICSI TECH, Corning TS-LAN500).Strong customer/client service orientation with effective communication and interpersonal skills.Valid driver's license and ability to safely drive company vehicles.PHYSICAL REQUIREMENTS:
Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.Three-dimensional vision, ability to judge distances and spatial relationships.Ability to identify colors and give and receive information through speaking and listening skills.Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bendThe EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#IND
#INDNAMER
#LI-ONSITE
Pay Range$22—$26.45 USD Read LessOUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking an experience Service Delivery Manager to support our client's new office fit-out in Raleigh. This individual will oversee the planning, coordination, and delivery of all IT, AV, and workplace technology components, ensuring seamless integration across event spaces, meeting rooms, and desk environments. Acting as the primary liaison between vendors, contractors, and internal stakeholders, this role will provide structured oversight of technical workstreams to ensure the program is delivered on time, within budget, and to the highest standard.
The successful candidate will be a self-starter, combining proven project leadership with strong technical understanding, managing multiple infrastructure streams while maintaining close communication with both local teams and EMEA-based leadership. They will ensure compliance with local regulations, building requirements, and company IT standards to deliver a reliable and future-ready workplace environment.
KEY RESPONSIBILITIES:
Serve as the primary onsite point of contact for the client, ensuring alignment between project delivery activities and business objectivesLead, manage, and develop a remote team of Project Managers, including performance management, coaching, and professional developmentOversee project delivery performance across all active engagements, ensuring adherence to scope, timelines, budgets, and quality standardsMaintain oversight of project workflows, governance processes, and communication channels to ensure operational consistency and efficiencyEnsure project teams follow established methodologies, including risk management, issue tracking, change control, and stakeholder reportingFacilitate regular service and delivery reviews with the client, including operational updates, SLA reviews, and continuous improvement discussionsAnalyze delivery trends, forecast resource needs, and make data-driven decisions to improve project outcomes and team performanceManage service-related financial reporting, including project financial health, forecasting, and budget adherenceSupport resource planning, including leave management, workload balancing, and capacity forecasting for the project management teamPartner with internal HR and operational excellence teams on personnel matters, onboarding, and process improvementsEnsure new project managers receive a structured onboarding experience, including introductions to client stakeholders, delivery frameworks, and role expectationsDrive a culture of accountability, collaboration, and continuous improvement across the project management functionESSENTIAL CRITERIA:
Minimum of 5 years' experience managing and developing project management or service delivery teamsStrong background in project delivery governance, including SLAs, service reviews, QBRs, and escalation processesProven ability to lead distributed or remote teams while maintaining high performance and strong communicationExperience overseeing multiple concurrent projects with varying complexity and risk profilesStrong analytical and forecasting skills, with a data-driven approach to decision-makingExcellent communication, influencing, and stakeholder-management abilitiesDemonstrated experience improving delivery processes, workflows, or methodologiesHighly organized, self-motivated, and able to manage sensitive information with discretionProven track record of delivering high-quality services that exceed customer expectationsSolid understanding of service management principles and project delivery frameworksDESIRABLE CRITERIA:
Experience in IT, technology, or enterprise service environments is beneficialAbility to work in a fast-paced, client-facing environment with shifting prioritiesOccasional travel may be required for team meetings or client engagementsThe EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Pay Range$90,000—$110,000 USD Read LessOUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with potential clients, supporting account teams, and promoting our AV products and services. You'll be responsible for identifying opportunities, qualifying leads, and closing sales while maintaining high standards of customer service and collaboration.
KEY RESPONSIBILITIES:
Client Engagement: Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.Sales Support: Provide commercial support to customers, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting.Product Expertise: Develop in-depth knowledge of AV products and services. Communicate features and benefits effectively to prospective clients.Lead Qualification: Assess and qualify leads from various sources to determine sales potential.Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions.Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets.CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities.Collaboration: Work closely with external sales teams and technical experts to resolve customer queries.Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies.Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries.ESSENTIAL CRITERIA:
Minimum 3 years of experience in inside sales or a related field.Strong communication and interpersonal skills with the ability to explain technical concepts clearly.Familiarity with CRM software (e.g., Salesforce, Jira).Proven ability to meet and exceed sales targets.Technical aptitude and quick learning of AV products and solutions.Self-motivated and results-driven with a passion for sales and customer service.DESIRABLE CRITERIA:
Previous experience in audiovisual technology sales.The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-MS1
#LI-Hybrid
#IND
Pay Range$60,000—$75,000 USD Read LessOUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a highly motivated Data Center Service Lead. This role is critical in ensuring the continuous improvement of our services and in managing the day-to-day operations, including run operations, repairs, safety, and reporting. The ideal candidate will be responsible for rack installations, Fiber Span repair, and understanding of optical repair. Including assigning action items, managing project timelines, and ensuring that deliverables are met to both EOS's and our clients' satisfaction.
This role requires travel to different sites. (CHY - Wyoming and RMN - Minnesota)
KEY RESPONSIBILITIES:
Project Leadership
Lead cross-functional teams in the planning, execution, and successful completion of data center and network installation projects.Ensure alignment with project goals, ensuring all milestones are met according to agreed timelines.Tactical Planning
Develop and manage comprehensive project plans that define scope, schedule, budget, resource allocation, and risk management strategies.Drive execution to ensure efficient delivery and high-quality outcomes.Stakeholder Management
Build and nurture strong relationships with internal stakeholders, external vendors, and subcontractors.Facilitate ongoing communication and collaboration throughout the project lifecycle to ensure smooth project delivery.Resource Management
Oversee resource allocation for personnel, equipment, and materials. Optimize resource utilization to enhance efficiency and ensure timely project delivery.Quality Assurance
Establish and implement rigorous quality control measures to meet project specifications and regulatory requirements, ensuring successful project delivery.Risk Mitigation
Proactively identify potential risks or issues and create risk management strategies to minimize disruptions.Develop mitigation plans to ensure projects are completed on time and within scope.Budget Control
Monitor and track project budgets, expenses, and potential cost-saving opportunities.Ensure strict adherence to financial guidelines and accurate reporting.Reporting and Documentation
Prepare regular status reports, performance metrics, and project updates for stakeholders.Provide clear communication on progress, challenges, and milestones to leadership and clients.Continuous Improvement
Lead post-project reviews and lessons learned sessions.Identify process improvements and best practices to drive innovation and enhance future project performance.ESSENTIAL CRITERIA:
Experience & Technical Expertise
Proven experience managing global technical teams and supporting enterprise network deployments and operations.Strong understanding of networking concepts including routers, switches, dynamic routing protocols, and circuit troubleshooting.Experience with process improvement and systems development, particularly through automation to streamline workflows.Demonstrated ability in managing change control processes and conducting maintenance activities in production environments.Customer Success & Service Management
Experience in service management, customer expectations management, and ensuring exceptional customer experiences that meet SLAs.Track record of developing customer success plans, defining KPIs, and driving client relationships with a focus on service excellence.Ability to manage and prioritize multiple tasks and ensure delivery within tight deadlines.Leadership & Communication Skills
Excellent leadership and interpersonal skills to foster collaboration across global teams.Strong communication skills with the ability to convey complex technical issues clearly to clients and decision-makers.Self-motivated and proactive in identifying and solving problems independently.Operational & Organizational Skills
Strong organizational and time-management skills, with the ability to manage sensitive and confidential information.Ability to influence, negotiate, and make decisive decisions in high-pressure environments.Solid understanding of service management principles, ITIL, or equivalent frameworks.DESIRABLE CRITERIA:
Experience with Data Center operations, cloud computing, and large-scale infrastructure deployments.Data-driven with a focus on continuous improvement and optimization of service delivery.EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annually12 Paid Holidays6 Sick Days (available after 90 days of employment)401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#INDNAMER
#LI-ONSITE
Pay Range$26.45—$36.06 USD Read LessWHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
This position involves rotational shifts to support 24/7/365 operations.
This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations
WHAT YOU WILL DO:
We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.
KEY RESPONSIBILITIES:
Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.Support the implementation of new hardware installations and the physical setup of network and server infrastructure.Participate in emergency response teams to address urgent hardware issuesESSENTIAL CRITERIA:
Technical diploma or certification in electronics, computer hardware, or a related field. Proven track record of repairing and maintaining IT and network hardware in a data center environment.Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.Valid driver's license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.PHYSICAL REQUIREMENTS:
Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.Dexterity to manage small and complex components during hardware maintenance.Frequent standing, bending, and moving within confined spaces in the data center.Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annuallyOccasional overtime and bonus opportunities12 Paid Holidays6 Sick Days (available after 90 days of employment)401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#IND
#LI-Onsite
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
This position involves rotational shifts to support 24/7/365 operations.
This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations
WHAT YOU WILL DO:
We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.
KEY RESPONSIBILITIES:
Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.Support the implementation of new hardware installations and the physical setup of network and server infrastructure.Participate in emergency response teams to address urgent hardware issuesESSENTIAL CRITERIA:
Technical diploma or certification in electronics, computer hardware, or a related field. Proven track record of repairing and maintaining IT and network hardware in a data center environment.Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.Valid driver's license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.PHYSICAL REQUIREMENTS:
Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.Dexterity to manage small and complex components during hardware maintenance.Frequent standing, bending, and moving within confined spaces in the data center.Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annuallyOccasional overtime and bonus opportunities12 Paid Holidays6 Sick Days (available after 90 days of employment)401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#IND
#LI-Onsite
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
POSITION OVERVIEW:
We are seeking dedicated and skilled Data Center Technicians to join our infrastructure engineering team. The ideal candidates will be responsible for the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. While expertise in fiber is preferred, the primary focus of this position will be on racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role includes delivering sustainable and repeatable solutions and processes always with an eye on improvement and adhering to production, safety, and quality standards.
WHAT YOU'LL DO:
Install, service, and maintain low voltage category cabling and communications cabling.Pull cables, rack and stack equipment, and assist with cable management tasks within the infrastructure.Clean fiber and copper connections and perform basic troubleshooting.Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.Operate work ticket systems and interfaces for infrastructure management. Read and validate port maps, and perform basic troubleshooting.Conduct power distribution and cable management tasks within the infrastructure.Coordinate with other team members to ensure efficient project and work order completion.Follow company procedures and safety regulations, providing necessary information to operations management.Complete necessary documentation in written and electronic formats according to company standards.Maintain equipment and supplies inventory as required.Respond to emergency situations during or after hours to resolve immediate client concerns and meet service level agreements (SLAs).Escalate complex technical issues to senior team members as needed.Conduct Service Swaps of live networking devices.TEAMWORK:
Attend meetings, workshops, training, and seminars to gather information required to perform job functions.Collaborate with team members to achieve performance targets established by leadership.Step in for the Lead Field Technician on a short-term basis, as needed.Suggest process improvements to enhance efficiency and service quality.WHAT YOU NEED TO SUCCEED:
Associate degree or certification in a technology services/technical discipline, or equivalent work experience.2+ years of experience in installing, servicing, and maintaining low voltage cable infrastructure systems.Proven ability to install, terminate, and test low voltage cables.Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.Industry and manufacturer-specific certifications preferred (e.g., BICSI TECH, Corning TS-LAN500).Strong customer/client service orientation with effective communication and interpersonal skills.Valid driver's license and ability to safely drive company vehicles.PHYSICAL REQUIREMENTS:
Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.Three-dimensional vision, ability to judge distances and spatial relationships.Ability to identify colors and give and receive information through speaking and listening skills.Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bendThe EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-ONSITE
#INDNAMER
Pay Range$65,000—$75,000 USD Read Less