Enterprise Truck Rental Department is excited to announce an opening for a Seasonal Customer Service Representative at their Eugene and Portland locations!
This is a seasonal position that will start as early as May 5, 2026 and cannot exceed 180 days (October 2026).
Customer ServiceTransactions Understand and communicate rental terms and conditions, vehicle features and other servicesMay sell optional protection products, upgrades, fuel options and other additional equipmentPhones Incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsOutgoing calls- callback management, account receivables, and miscellaneous calls as assignedCustomer Contact Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns and check-insEffectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as neededNotify Management of any known customer problemsFleet Management and Maintenance Notify Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when neededMiscellaneous Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, run miscellaneous reports, supply maintenance, process customer close-pends and extensionsContinuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom trainingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
Must be at least 21 years old.Must be able to read and speak English sufficiently.Must have a current and valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.No drug or alcohol related convictions (ie., DUI/DWI) on driving record in the past 3 years.Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Seasonal employees may work up to 180 days during a defined season.DOT Requirements: We are subject to certain Department of Transportation Regulations:
All applicants must be at least 21 years of age and be qualified to drive under D.O.T. regulations. Applicants will be required to submit an appropriate medical examiner's certificate, or submit to and successfully complete a D.O.T. medical examination (6 months or more).This job allows for no moonlighting, meaning that if hired, employee cannot work another job or position. Read LessEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent at the Orlando Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This pay for this position starts at $15.00 / hour ($15.50 / hour for hours worked after 4pm) PLUS this position is eligible for monthly customer service bonus incentives AND performance based incentives.
This position is located at the Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827.
We offer:
Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentSchedule: Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends. Days off will be on weekdays.
Prepare all rental documents accurately and completely.Verify car information and VIN number for security and car control.Provide additional service to Emerald Aisle members by offering our refueling option.Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.Provide all customers with undivided attention while assisting them at the exit booth.Make eye contact and greet all customers; thank customer at the conclusion of all transactions.Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years of ageHigh School Diploma or G.E.D. requiredMinimum of 1 year experience handling customer service responsibilitiesA minimum of basic level experience and understanding of a PC and Microsoft Office Products requiredMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related convictions on driving record in the past 5 yearsMust be able to understand, read, write and speak EnglishMust be willing to work at the Orlando International Airport (zip code 32827)Must be willing to accept pay of $15.00/hour ($15.50/hour after 4pm) plus incentives Read LessEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The position is an overnight full time position (40 hours per week) - Position pays $18 / hour
This position is located at Sky Harbor Airport Rental Car Center
We offer:
Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentSchedule:
Wednesday - Saturday 7:00pm - 5:30amSunday - Wednesday 7:00pm - 5:30amResponsibilitiesWe are hiring now for immediate openings. Responsibilities include:
Greets and answers customer questions and provides assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.Identifies and attends to the customer by name, verifies rental agreement and reservationEnsures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processesWorks on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyaltyMakes eye contact and greets all customers; thanks each customer at the conclusion of their transactionProvides all customers with undivided attention while assisting themPrepares all rental and return documents accurately and completelyOffers all customers assistance with directions, maps, local area information and appropriate service informationReviews rental parameters with all customers to ensure a complete understanding of our rates and service chargesEnsures that the return date and time on the rental agreement is accurateReviews all charges at the time of vehicle returnPrepares the Rental Agreement Folder with all required informationAnswers the telephone in a friendly, helpful and prompt mannerMaintains the appearance of the rental counters and customer areas to present a neat and orderly imageEnsures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean conditionAssists customers within the queue to minimize any wait time and provide the most efficient service possibleSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedQualificationsMust be at least 18 years oldMinimum of 1 year experience of face to face customer service within the last 5 years.1 year experience of working overnight within the last 5 years preferred.Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Apart from religious observation, must be able to work the following shift/schedule: Wednesday - saturday 7:00pm - 5:30am, Sunday - Wednesday 7:00pm - 5:30am.Must not have interviewed with Enterprise for a customer service position at Sky Harbor position in the last 12 months Read LessEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The starting pay for this position is $15.00/hour. This position is located at Columbus Airport (CMH) - 4106 International Gateway Columbus, OH 43219.
We offer a robust benefits package including, but not limited to:
Paid time offEmployee discountRetirement savings planExtended Health Benefits (Medical, Prescription Drug, Dental and Vision)Life InsuranceTraining and developmentThe schedule available is:
Monday - 11:00am to 7:30pmTuesday - 11:00am to 7:30pmWednesday - OFFThursday - OFFFriday - 11:00am to 7:30pmSaturday - 11:00am to 7:30pmSunday - 11:00am to 7:30pmOr
Monday - 12:00pm to 8:30pmTuesday - OFFWednesday - 12:00pm to 8:30pmThursday - 12:00pm to 8:30pmFriday - 12:00pm to 8:30pmSaturday - OFFSunday - 12:00pm to 8:30pmEnterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
We are hiring now for immediate openings. Responsibilities include:
Greet all customers using prescribed, appropriate dialogue as they arrive on the lotRemind customer to check for personal belongingsIdentify any items found in the vehicle with a unit number, date, time and turn into lost and foundAdvise and review rental charges; and provide an accurate receipt to the customerProvide information in a professional and courteous manner regarding transportation to the airport terminalThank customers using the prescribed dialogueInquire about service, satisfaction and document dissatisfactionDiscreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss reportUse of proper statement to determine if vehicle is being returned with full tank of gasComplete a service alert for any mechanical and or body damage communicated by the customersIdentify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot locationIdentify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot locationKeep lot organized for ease of access and traffic flowSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
Must have a minimum of 1 year prior customer service retail or administrative support experienceMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 yearsNo drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust be at least 18 years oldHigh School Diploma or G.E.D. required Read LessEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This pay for this position starts at $17.00 / hour
This position is located at The Jackson Airport -100 International Drive Jackson, MS 93208.
The seasonal window starts May 1, 2026 and ends October 1, 2026 and cannot exceed 180 days
Schedule:
Sunday-Thursday: 8am-5pmWe are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely mannerProvide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other servicesUse Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipmentOffer additional customer assistance by offering directions, maps, local area information, and appropriate service informationAnswer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendorsPlace outgoing calls for callback management, and miscellaneous calls as assignedAssist to assess condition of rental upon returnNotify Management of any known customer problemsNotify Management of any known vehicle problems and any required vehicle maintenanceContinuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom trainingPerform miscellaneous and backup duties job-related duties as assignedSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
Must have a minimum of 2 years of continuous customer service or sales experience in retail, guest services, or administrative supportThis a seasonal position and you may work up to a 180 days during the defined seasonMust have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years. Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration.No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must be at least 18 years oldHigh School Diploma or G.E.D. required Read LessEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The pay for this position starts at $15 / hour plus monthly bonus opportunities.
This position is located at the Cincinnati Airport (CVG) - 3057 Terminal Drive Hebron, KY 41048
We offer a robust Benefits Package including, but not limited to:
Paid time offEmployee discountRetirement savings planExtended Health Benefits (Medical, Prescription Drug, Dental and Vision)Life InsuranceTraining and developmentThe available schedule is:
Monday: OFFTuesday: OFFWednesday: 4:00pm to CloseThursday: 4:00pm to CloseFriday: 4:00pm to CloseSaturday: 4:00pm to CloseSunday: 4:00pm to ClosePrivately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
ResponsibilitiesWe are hiring now for immediate openings. Responsibilities include:
Prepare all rental documents accurately and completelyVerify car information and VIN number for security and car controlProvide additional service to Emerald Aisle members by offering our refueling optionMaintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly imageEnsure that Exit Booth is stocked with appropriate supplies to meet the needs of our customersProvide all customers with undivided attention while assisting them at the exit boothMake eye contact and greet all customersThank customer at the conclusion of all transactionsAssist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessaryPerform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customerSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
QualificationsMust be at least 18 years oldHigh School Diploma or G.E.D. requiredMust have a minimum of 1 year prior customer service retail or administrative support experienceMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 yearsNo drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Read LessEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
Opening available at the following branch location:
103 S Mecklenburg Ave, South Hill, VA 23970
This is a full time position with a starting rate of pay $18.25 / hour based on a 40 hour workweek.
We offer a robust Benefits Package including, but not limited to:
Paid Time Off, starting with 13 days off in your first year6 Paid Holidays & 1 paid volunteer day per yearAnnual merit increases based on performanceHealth, Dental, Vision insurance; Life Insurance; Prescription coverageEmployee discounts on car rentals, car purchases and much more!401(k) retirement plan with company match and profit sharingTraining and developmentThe schedule for this position is Monday-Friday from 8:30am-5:30pm
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
We are hiring now for immediate openings. Responsibilities include:
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsManage outgoing calls for callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsEffectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as neededUnderstand and communicate rental terms and conditions, vehicle features and other servicesMay sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when neededPerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
High school diploma or GED equivalent required
Some college preferred
Minimum of 1 year customer service experience in retail, restaurant, or guest services
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 3 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Apart from religious observation, must be able to work the following schedule(s): Monday-Friday from 8:30am-5:30pm
Must be at least 18 years old
Read LessEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position pays $18 per hour plus potential bonuses. This position is located at the Central Wisconsin Airport 100 (CWA) CWA DR STE 112 Mosinee, WI 54455.
We offer a robust Benefits Package including, but not limited to:
Paid time offEmployee discountRetirement savings planExtended Health Benefits (Medical, Prescription Drug, Dental and Vision)Life InsuranceTraining and developmentWe have the following schedule available:
Monday: 12:00pm to 11:00pmTuesday: 11:00am to 9:00pmWednesday: 11:00am to 9:00pmThursday: OFFFriday: OFFSaturday: OFFSunday: 12:00pm to 11:00pmEnterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely mannerProvide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other servicesUse Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipmentOffer additional customer assistance by offering directions, maps, local area information, and appropriate service informationAnswer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendorsPlace outgoing calls for callback management, and miscellaneous calls as assignedAssist to assess condition of rental upon returnNotify Management of any known customer problemsNotify Management of any known vehicle problems and any required vehicle maintenanceContinuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom trainingPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
High School Diploma or G.E.D. requiredMust have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative supportMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must have worked 12 (twelve) consecutive months or more at most recent employerMust possess a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 3 yearsMust be at least 18 years old Read LessThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up at the airport location.
Opening available at the following branch location:
7135 Gilespie Street, Las Vegas, NV 89119 (Las Vegas Airport Rental Car Facility)This is a seasonal full time position with a starting rate of pay of $16.50/hour based on a 40 hour workweek. The seasonal window cannot exceed 180 days.
The Schedules Available are:
Wednesday-Sunday 9a-6pWednesday-Sunday 5p-2aWe offer a robust Benefits Package including, but not limited to:
Employee discountTraining and developmentResponsibilities include:
Take incoming calls-reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsManage outgoing calls for callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsEffectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as neededUnderstand and communicate rental terms and conditions, vehicle features and other servicesMay sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when neededPerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
High school diploma or GED equivalent requiredSome college preferredMust have a minimum of 1 year of customer service or sales experience in retail, guest services, hospitality or administrative supportMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust be able to work any shift/hours (open 7 days a week); this schedule could include nights, overnights and weekendsMust be at least 18 years old Read LessEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
This pay for this position starts at $14.00 / hour.
This position is located at The Jackson Airport - 100 International Drive Jackson, MS 93208.
The seasonal window starts May 1, 2026 and ends October 1, 2026 and cannot exceed 180 days.
Schedules:
Sunday- Thursday 6am-4pmMonday-Friday 6am-4pmWe are hiring now for immediate openings. Responsibilities include:
Greet all customers using prescribed, appropriate dialogue as they arrive on the lotRemind customer to check for personal belongingsIdentify any items found in the vehicle with a unit number, date, time and turn into lost and foundAdvise and review rental charges; and provide an accurate receipt to the customerProvide information in a professional and courteous manner regarding transportation to the airport terminalThank customers using the prescribed dialogueInquire about service, satisfaction and document dissatisfactionDiscreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss reportUse of proper statement to determine if vehicle is being returned with full tank of gasComplete a service alert for any mechanical and or body damage communicated by the customers.Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot locationIdentify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot locationKeep lot organized for ease of access and traffic flowSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
Must have a minimum of 2 years of continuous customer service or sales experience in retail, guest services, or administrative supportThis a seasonal position and you may work up to a 180 days during the defined seasonMust have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years. Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration.No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must be at least 18 years oldHigh School Diploma or G.E.D. required Read Less