Englewood Dentistry is seeking an experienced, organized, and personable Dental Office Manager / Front Desk Coordinator to join our growing practice. We are looking for someone who can take ownership of the front office, keep the schedule productive, and provide an excellent experience for every patient.
The ideal candidate is dependable, proactive, comfortable working independently, and experienced with dental scheduling, insurance, treatment follow-up, and patient communication.
Responsibilities
Manage the daily operations of the front desk
Answer incoming calls and respond to patient messages promptly
Schedule and confirm patient appointments
Maintain a productive doctor schedule and fill last-minute openings
Contact overdue patients for recalls and continuing care
Follow up with new-patient leads and appointment requests
Verify dental insurance eligibility and benefits
Review treatment estimates and patient financial responsibilities
Collect copayments, deductibles, and outstanding balances
Submit and follow up on dental insurance claims
Monitor unpaid claims, aging reports, and outstanding balances
Present treatment plans and follow up with patients who have not scheduled
Coordinate referrals, records, and communication with other dental offices
Maintain accurate patient information in the practice management system
Help oversee front-office workflows, policies, and daily administrative tasks
Deliver professional, friendly, and compassionate customer service
Qualifications
Previous dental front-desk or dental office management experience is strongly preferred
Experience with Dentrix is highly preferred
Knowledge of dental terminology, insurance verification, claims, and treatment plans
Strong telephone, communication, and customer-service skills
Ability to multitask and remain organized in a busy dental office
Comfortable discussing treatment costs and collecting payments
Reliable, punctual, professional, and detail-oriented
Able to take initiative and solve problems without constant supervision
Bilingual English/Spanish is a plus
Schedule
Monday: 10:00 AM–6:00 PM
Tuesday: 9:00 AM–5:00 PM
Wednesday: 10:00 AM–6:00 PM
Thursday: 9:00 AM–5:00 PM
Two Saturdays per month: 9:00 AM–3:00 PM
Schedule may be adjusted based on the needs of the practice.
Compensation
Competitive hourly compensation based on dental experience, Dentrix knowledge, insurance expertise, and office-management capabilities.
Benefits
Paid time off
Employee dental benefits
Supportive and professional work environment
Opportunity to grow with the practice
Performance-based advancement opportunities
How to Apply
Please submit your résumé along with a brief description of your dental office experience. Include the dental software you have used and your experience with scheduling, insurance verification, claims, collections, recalls, and treatment-plan follow-up.
Job Type: Full-time
Work Location: In person
Location: Englewood, New Jersey
