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• E

  Care Coordinator  

  Ellie Mental Health 027

  full_time - Nashville

  Posted: 26/11/2024

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  Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranc... Read More

  Job DescriptionJob DescriptionBenefits:
  Dental insuranceHealth insurancePaid time offTraining & developmentVision insurance
  Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and weve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
  
  Job Description:
  We are seeking a compassionate and detail-oriented Care Coordinator to join our mission to fill the gap in mental healthcare. In this role, you will be responsible for managing the scheduling of appointments for clients seeking mental health counseling services. You will serve as the first point of contact for clients, providing outstanding customer service while ensuring seamless coordination of appointments between clients and therapists. This is an essential role in supporting our efforts to provide high-quality, accessible mental health care to our community.
  
  Key Responsibilities:
  Schedule and confirm counseling appointments for clients, ensuring accuracy and efficiency.Answer phone calls and respond to emails regarding appointment inquiries, cancellations, and rescheduling.Coordinate appointment schedules between multiple therapists and clients.Maintain accurate records of appointments, client details, and cancellations in the electronic health records (EHR) system.Work with clients to assess their needs and ensure appropriate scheduling based on their preferences and therapist availability.Monitor and manage the therapy calendar to avoid overbooking or scheduling conflicts.Collaborate with the clinical team to streamline scheduling processes and ensure timely service delivery.Assist in other administrative tasks as needed (e.g. helping ensure patient intake forms are completed, insurance eligibility checks, etc).Maintain confidentiality of all client information in compliance with HIPAA regulations.Assist clients with initial questions about available services, insurance options, and payment procedures.Provide exceptional customer service to clients and maintain a positive and welcoming atmosphere.Qualifications:
  High school diploma or equivalent required; Associates degree or higher preferred.Previous experience in a scheduling, administrative, or customer service role, ideally in a healthcare or mental health setting.Familiarity with Electronic Health Records (EHR) systems; experience with Valant a plus.Excellent organizational and time-management skills.Strong written and verbal communication skills.Ability to maintain a calm and empathetic demeanor in what can be a fast-paced environment.Attention to detail and accuracy in scheduling and record-keeping.Ability to work independently and as part of a team.Knowledge of mental health services and terminology is a plus.Experience in customer service with a focus on helping individuals with sensitive needs.Preferred Skills:
  Experience in a healthcare setting, mental health setting or counseling setting a plus.Knowledge of HIPAA compliance and patient privacy laws.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Reports to:
  Director of Administrative ServicesJob Type: Fulltime
  Pay rate: $20-25 per hour, based on skills and experience.
  
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• E

  EMDR Therapist in Nashville West  

  Ellie Mental Health 027

  full_time - Nashville

  Posted: 10/04/2024

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  Job DescriptionJob DescriptionBenefits:Competitive salaryOpportunity f... Read More

  Job DescriptionJob DescriptionBenefits:
  Competitive salaryOpportunity for advancementTraining & developmentHealth insurancePaid time offDental insuranceVision insurance
  About Ellie
  Ellie Mental Health is a thriving, multi-clinic organization on a mission to end the stigma around mental health, close care gaps, and bring fresh innovation to the field. We remove unnecessary barriers so our clinicians can focus on what they do bestproviding top-notch client care.
  
  We minimize administrative load and maximize joy. Happy therapists = better outcomes. Its that simple.
  
  Now Hiring: Therapist Nashville West, TN
  We're seeking a unique, passionate, and authentic therapist or psychologist to join our vibrant Nashville West team! If you thrive in a fun, creative, flexible, and compassionate culture and share our mission to provide high-quality mental health care in Middle Tennessee, wed love to meet you.
  
  Were especially interested in professionals experienced in EMDR or Brainspotting who can offer trauma-informed care. Ideal candidates are engaging, team-oriented, and excited to help clients heal and grow.
  
  Who You Are:
  
  
  Fully licensed in Tennessee as an LPC, LCSW, LMFT, PsyD, or PhD
  
  Experienced working with children, teens, adults, couples, and/or families
  
  Skilled in trauma, substance use, or school-based therapy preferred
  
  Familiar with documentation, insurance billing, and community resources
  
  Credentialed or able to be credentialed with insurance panels
  
  What Youll Do:
  
  
  Provide mental health assessments, diagnoses, and personalized treatment plans
  
  Maintain clear, timely, and compliant clinical documentation
  
  Collaborate with a dynamic clinical team and engage in regular consultation
  
  Use creative interventions to help clients reach their goals
  
  Coordinate care with families, schools, and other providers
  
  Attend clinical meetings and ongoing training
  
  Maintain a minimum caseload of 27 clients/week (for full-time)
  
  Part-time options available
  
  Why Ellie?
  
  
  Flexible scheduling & hybrid work options
  
  Generous compensation & benefits
  
  Paid time off, sick time, and holidays (yes, including your birthday!)
  
  Paid CEU time + access to our exclusive Ellie CEU learning system
  
  Paid administrative time
  
  Clinical support & supervision
  
  Consultation, training, and licensure supervision (LCSW, LPC-MHSP, LMFT)*
  
  Creative freedom to develop your clinical interests and specialty programs
  
  Fun team culture with swag, team building, and genuine support
  
  *Supervision availability may vary. We encourage associate clinicians to also pursue outside supervision to maximize growth.
  
  Important to Know:
  Ellie clinics are independently owned franchises. If hired, youll be employed by the Nashville West franchise ownernot Ellie Family Services, PLLP, or its affiliates. Employment terms are set by the local franchise.
  
  Ellie Mental Health and its franchisees are proud to be Equal Opportunity Employers, committed to fostering diverse, inclusive workplaces. We welcome applicants of all backgrounds and identities. Accommodations are available for applicants with disabilities.
  
  

  Flexible work from home options available.

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