Company: Elite Rooter
Employment Type: Full-time
Job Description:
Are you a skilled technician with a knack for diagnosing and solving drainage issues? Elite Rooter, a leader in plumbing and drain services, is seeking an experienced and reliable Drain Service Technician to join our team. If you have a passion for hands-on work and delivering exceptional service, we want to hear from you!
Key Responsibilities:
Drain Cleaning: Perform drain cleaning services for residential and commercial clients using various methods and equipment.Diagnosis and Repair: Accurately diagnose drainage issues and implement effective repair solutions.Maintenance: Conduct routine maintenance checks on drainage systems to prevent future issues.Emergency Response: Respond promptly to emergency service calls to resolve drainage problems.Customer Service: Communicate clearly and professionally with customers to explain issues, solutions, and costs.Documentation: Maintain accurate records of services performed, parts used, and customer interactions.Safety Compliance: Follow all safety protocols and procedures to ensure a safe working environment.Qualifications:
Experience: No minimum experience needed.Skills: Proficient with drain cleaning equipment and tools; strong problem-solving and troubleshooting abilities.Certification: Relevant certifications (e.g., plumbing license) are a plus.Customer Focus: Excellent customer service and communication skills.Dependability: Strong work ethic, punctuality, and reliability.Physical Requirements: Ability to lift heavy equipment, work in confined spaces, and perform physically demanding tasks.Transportation: Valid driver’s license with a clean driving record.Company DescriptionElite Rooter is a fast-growing, multi-market plumbing and rooter services company operating across nine regions in the United States, including San Jose, Southern California, Denver, Colorado Springs, Phoenix, and Tampa. We are a people-first, performance-driven organization committed to delivering an elite customer experience in every market we serve. As we continue to scale, we are looking for a proven operational leader to join our executive team and drive the next chapter of our growth.Company DescriptionElite Rooter is a fast-growing, multi-market plumbing and rooter services company operating across nine regions in the United States, including San Jose, Southern California, Denver, Colorado Springs, Phoenix, and Tampa. We are a people-first, performance-driven organization committed to delivering an elite customer experience in every market we serve. As we continue to scale, we are looking for a proven operational leader to join our executive team and drive the next chapter of our growth. Read LessCompany: Elite Rooter
Employment Type: Full-time
Job Description:
Are you a skilled technician with a knack for diagnosing and solving drainage issues? Elite Rooter, a leader in plumbing and drain services, is seeking an experienced and reliable Drain Service Technician to join our team. If you have a passion for hands-on work and delivering exceptional service, we want to hear from you!
Key Responsibilities:
Drain Cleaning: Perform drain cleaning services for residential and commercial clients using various methods and equipment.Diagnosis and Repair: Accurately diagnose drainage issues and implement effective repair solutions.Maintenance: Conduct routine maintenance checks on drainage systems to prevent future issues.Emergency Response: Respond promptly to emergency service calls to resolve drainage problems.Customer Service: Communicate clearly and professionally with customers to explain issues, solutions, and costs.Documentation: Maintain accurate records of services performed, parts used, and customer interactions.Safety Compliance: Follow all safety protocols and procedures to ensure a safe working environment.Qualifications:
Experience: No minimum experience needed.Skills: Proficient with drain cleaning equipment and tools; strong problem-solving and troubleshooting abilities.Certification: Relevant certifications (e.g., plumbing license) are a plus.Customer Focus: Excellent customer service and communication skills.Dependability: Strong work ethic, punctuality, and reliability.Physical Requirements: Ability to lift heavy equipment, work in confined spaces, and perform physically demanding tasks.Transportation: Valid driver’s license with a clean driving record.Company DescriptionElite Rooter is a fast-growing, multi-market plumbing and rooter services company operating across nine regions in the United States, including San Jose, Southern California, Denver, Colorado Springs, Phoenix, and Tampa. We are a people-first, performance-driven organization committed to delivering an elite customer experience in every market we serve. As we continue to scale, we are looking for a proven operational leader to join our executive team and drive the next chapter of our growth.Company DescriptionElite Rooter is a fast-growing, multi-market plumbing and rooter services company operating across nine regions in the United States, including San Jose, Southern California, Denver, Colorado Springs, Phoenix, and Tampa. We are a people-first, performance-driven organization committed to delivering an elite customer experience in every market we serve. As we continue to scale, we are looking for a proven operational leader to join our executive team and drive the next chapter of our growth. Read LessWe are looking for an experienced Dispatcher to help manage a team of our plumbers in the field and provide a great experience when calling our company.
If you are looking for a position at a fast-paced growing company with plenty of opportunity for future growth then this is the job for you!
Duties/Responsibilities:
Schedule our technicians for jobs. Contact our customers to let them know technician is on the way.
Evaluate customer calls and assign the best technician to each service appointment.
Relay accurate information to technicians, ensuing proficient, quality customer experiences.
Manage the whereabouts and needs of every technician in the field
Maintain and review billing and operation records; monitors daily logs.
Hours: 9:30am -6pm and 11:30am -6pm
Required Skills/Abilities:
Excellent verbal and written communication skills.
Strong organizational skills and ability to multi-task
Basic understanding of geographical area and mapping programs to facilitate efficient routing.
Proficient with or able to quickly learn dispatch and recordkeeping systems.
Engaging personality that blends well with a fast-paced, goal-driven environment.
Highly motivated, flexible and great attitude.
