Location: Arlington, VA (with regular travel into Washington, DC)
Job Type: Full-Time
Pay: $19–$25/hour, based on experience
About Us
Elite Documents is a document authentication, apostille, and legalization company serving the DC, Virginia, and Maryland metro area. We help individuals and businesses navigate the U.S. Department of State, foreign embassies, and consulates to get their documents legalized for international use. We're a SWaM-certified small business built on speed, accuracy, and personal service.
About the Role
The In-House Administrator provides administrative support for Elite Documents' day-to-day operations. This role focuses on organizing client files, supporting office workflows, assisting customers, and ensuring documents are processed accurately and efficiently. As the employee becomes familiar with our processes and meets the necessary requirements, there may be opportunities to take on courier responsibilities in the future.
What You'll Do
Serve as the primary point of contact for office administrative operationsPrint shipping labels and prepare outgoing shipmentsPrepare, organize, copy, and maintain client folders and recordsAnswer phones and respond to client emails and other communicationsFile, organize, and maintain documents, notes, and internal team communicationsAssist with document processing and other administrative tasks as assignedComplete special projects independently or as part of a teamMaintain accurate records and ensure attention to detail throughout all tasksWhat We're Looking For
Strong organizational skills and attention to detailDependable and a team playerExcellent written and verbal communication skillsAbility to work independently and manage multiple prioritiesProfessional and customer-focused attitudeWillingness to learn new software, systems, and processesMust become a licensed Notary Public (or obtain a commission within a designated timeframe if not already commissioned)
Growth Opportunity
As you gain experience and become familiar with Elite Documents' operations, you may have the opportunity to expand your responsibilities to include courier duties. This may involve delivering and retrieving client documents from the U.S. Department of State, local agencies, courthouses, embassies, and consulates. Employees interested in this advancement must have reliable transportation and meet any additional role requirements.
Company DescriptionElite Documents is a fast-growing, 5-star rated document processing company serving clients across the Washington, DC metro area. We operate both remotely and in-office, giving our team the flexibility to work in the environment where they perform best. Our work sits at the intersection of precision, confidentiality, and speed — processing critical documents that businesses and individuals depend on every day.