Job DescriptionJob Description
The Office Manager at Elite Comfort Care is responsible for overseeing the daily administrative and operational functions of the agency to ensure efficient operations, regulatory compliance, and high-quality service delivery. This role serves as a central point of coordination between caregivers, clients, management, and external agencies, supporting the mission and standards of Elite Comfort Care.
Key responsibilities include:
Managing and maintaining accurate client and caregiver files in accordance with Medicaid, FSSA, EVV, and agency requirementsCoordinating caregiver schedules, shift assignments, and timekeeping to ensure alignment with authorized servicesMonitoring EVV compliance, task documentation, and visit verification to support accurate billing and audit readinessAssisting with Medicaid billing, authorizations, service updates, and claims follow-upCommunicating policy updates, documentation requirements, and compliance expectations to caregiversSupporting audits, quality assurance reviews, and internal compliance checksServing as a primary point of contact for caregivers and clients regarding administrative and operational mattersMaintaining office organization, confidentiality, and professional standards at all times
The Office Manager plays a vital role in ensuring Elite Comfort Care operates efficiently, remains compliant with all regulatory requirements, and continues to provide compassionate, reliable, and high-quality care to clients.
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