WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media Bank Procedures and Check-out Procedures ? Maintain superior customer service both in person and over the phones ? Answer phone with prompt and courteous attitude ? Guest Relations ? Will Call Window ? Running Ticket Program on Computer for Sales ? Processing Opening and Closing Paperwork ? Knowledge of Talent and Entertainment ? Have a positive attitude ? Keep a clean, well-groomed appearance Required: ? Working Knowledge of Phone Handling, Cashiering, Customer Service ? Entry level knowledge of basic computer operation and Point of Sales systems ? Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail ? Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment ? Ability to type 30 wpm ? High School Diploma Preferred: ? Previous Ticketing experience ? Working knowledge of Windows based PC programs ? Physical Demands/Working Environment: ? Working environment is fast-paced. ? Position requires repetitive use of arms for answering busy phones and typing. ? Must be able to lift or move up to 25 lbs using proper lifting techniques
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