Your path begins here at El Pollo Loco
Lead a team while managing a million dollar business! Our Assistant Managers are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills.
Lead a team while managing a million dollar business! Our Assistant Managers are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills.
Salary: $18.00 - $20.00 per hour
Restaurant Assistant Manager is generally as a full time or part time restaurant job.
Restaurant Assistant Manager Responsibilities and Duties:
* Ensures the restaurant operates to comply with brand and company standards during assigned shifts. Opening or closing procedures must be followed during these shifts.
* Ensures food safety and sanitation processes are followed to comply with state, county and company procedures.
* Effectively assess food products for quality, proper preparation/holding and portioning to control costs.
* Trains and develops team members, follows individual development plans set by the general manager.
* Monitors guest service meets expectations, resolves guest complaints and coaches team to ensure no repeat guest dissatisfaction occurs. Reports any significant complaints and crew service behavior concerns to the General Manager.
* During assigned shifts is responsible for cash controls and cash security.
* Contributes to controlling and managing costs on P&L.
* Actively recruits and interviews candidates to be presented to the General Manager, if hired, assists with the onboarding process.
* Coaches, councils and disciplines team members, communicate employee concerns with the General Manager.
* Performs administrative duties under the direction of the General Manager such as placing/receiving grocery orders, conducting inventories, creating and posting schedules.
* Ensures company safety programs are followed to ensure the safety of our guests and team members.
Physical Requirements:
* Must be able to stand/walk for long periods of time.
* Exposure to heat, cold, steam, and smoke.
* Must have high level flexibility/mobility.
* Works well under stress/pressure during busy shifts.
* Able to lift 40lbs.
* Must be able to bend, stoop, kneel, walk, scoop and wipe.
Qualifications Standards:
* Must be at least 18 years of age.
* High school diploma or equivalent required.
* Must be able to speak, read and write in English, a second language is a plus.
* ServSafe Certification is required.
* Must have basic computer, math and communication skills.
* Minimum of one year restaurant supervision experience is required.
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to your success at this job.
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Your path begins here at El Pollo Loco
Lead a team while managing a million dollar business! Our Assistant Managers are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills.
Operate a million dollar business! General managers create strategies, lead teams and ensure compliance of standards and policies. A successful General Manager is a thoughtful leader, strategic decision maker, aids the team in their development and productivity while ensuring the business remains healthy and profitable.
Salary: $54,000 - $58,000 annually
Restaurant General Manager is generally a full time opportunity and offer excellent benefits.
Restaurant General Manager Responsibilities and Duties:
* Manages and oversees all the entire restaurant operation, ensures all operations follow brand and company standards.
* Delivers exceptional guest satisfaction and empowers the restaurant team to be effective in guest recovery. Understands that our success begins with a satisfied guest. Ensures service and cleanliness requirements follow Ops manual for a pleasant environment.
* Ensures execution of new menu items meet brand standards. Including but not limited product ordering, team training, placement of marketing materials and quality control.
* Ensures cleanliness, maintenance and safety protocols are followed according to the standards.
* Aware of the local community. Analyzes our competitors and opportunities. Actively seeks opportunities for catering in the area as well as seeks opportunities for community involvement with fundraisers, etc.
* Maintains appropriate inventory levels and conducts daily and weekly inventory counts.
* Ensures all Safety programs are being followed for crew members and guests. Reports incidents in a detailed and quick manner.
* Directly supervises Assistant Managers, Shift Leaders, and all crew level team members. Holds the team accountable and motivates the team for achievement of goals/standards.
* Coaches, councils, disciplines and develops all restaurant personnel. Gives regular feedback for improvement and recognizes achievements.
* Recruits, interviews and hires personnel for the restaurant. General managers are required to maintain a fully staffed unit and ensure all team members are properly trained and developed. Including promoting and developing members of the management team.
* Required to promote and develop a new manager at a minimum rate of 1 promotion per a 6 month period.
* Responsible for restaurant personnel file administrations such as maintaining employees records, performance reviews, disciplinary documents, and timekeeping adjustment records.
* Responsible for all company funds and assets including cash, inventory, equipment, tablets, etc.
* Implements and innovates sales growth plans.
* Maintains the restaurant in a profitable status by controlling costs, such as labor, food, packaging, operations supplies, utilities and repair.
* Ensures restaurant meets or exceeds brand score expectations in food safety and guest service metrics.
Physical Requirements:
* Must have high mobility/flexibility. Requires bending, stooping, kneeling, and reaching.
* Must be able to lift/push/pull 40lbs.
* Extensive standing and walking.
* Exposure to heat, cold, steam and smoke.
Qualification Standards:
* Minimum of one year experience in restaurant management.
* Ability to effectively speak, read and write in English. Second language is a plus.
* High School diploma or equivalent preferred.
* ServSafe Certification is required.
Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Your path begins here at El Pollo Loco
Start on your path towards a brighter future filled with growth and opportunity. Where we lift each other up, push each other further, and take part in something bigger than ourselves - supported by a team committed to you and your success.
Take pride in preparing and grilling the “perfect pollo” that put us on the map. Our chicken is our pride and joy that has been served for over 30 years.
Salary: $13.50 - $15.50 per hour
Grill Master (Cook) is generally offered as full time or part time restaurant job.
Grill Master (Cook) Responsibilities and duties:
* Must follow company and local health department food handling procedures.
* Must comply with company safety protocols.
* Inspect chicken quality through the entire preparation and cook process. Product receiving, rotation, marinating and grilling.
* Follows chicken projections through the shift to maintain proper levels of cooked chicken products.
* Receives chicken orders, cooks and packages chicken that meets quality standards.
* Cleans and sanitizes the entire workstation including but not limited to equipment, tools, storage area.
* Assists in training new cooks.
* Regularly assists peers including but not limited to hot prep, expediter and burrito assembly personal.
* Periodically performs additional duties assigned by the supervisor.
Physical Requirements:
* Cook must have the ability to stand and walk for long durations.
* Cook must have the ability to repeatedly use hands to reach/handle/feel/grasp objects.
* Ability to occasionally stoop/kneel/crouch/crawl and may lift objects up to 40lbs.
* Ability to move up to 50lbs with assistance is required.
* Must be able to work under heavy stress/pressure during peak periods.
* Exposure to heat, steam, smoke, cold.
Qualification Standards:
* CA Food handler certificate is required.
* Must be at least 18 years of age or older.
* No experience is required, but restaurant cooking experience is preferred
* No education is required, high school diploma and equivalent is preferred.
* Must be able to observe products and use best judgement prior to presenting products to the guests to ensure a high level of food quality is maintained.
* Kitchen, time-management, and customer service skills are preferred.
Prior experience as a cook, grill cook, fry cook, prep cook, line cook, chef, or restaurant crew member, team member or other BOH part time restaurant jobs is not required but preferred.
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Your path begins here at El Pollo Loco
Start on your path towards a brighter future filled with growth and opportunity. Where we lift each other up, push each other further, and take part in something bigger than ourselves - supported by a team committed to you and your success.
As a cashier you are the first friendly face our guests see, you will greet and serve our guests with a friendly and courteous demeanor. You may be asked to run the drive-thru station and work with your peers to provide quick and effective service.
Salary: $12.50 - $14.50 per hour
Team Member - FOH, Cashier is generally offered as full time or part time restaurant job.
Team Member - FOH, Cashier Responsibilities/Duties:
* Follows company food handling and safety procedures.
* Greets guests, takes guest orders. Suggestive sells and/or upselling for every order taken.
* Collects payment, gives guests correct changes. Is responsible for proper cash handling and any cash shortages and/or overages. Cashier must count register at the start and end of the shift.
* Works at a quick and effective pace that meets or exceeds company service time standards (walk-in, mobile ordering and drive-thru)
* Cleans and sanitizes the entire work area periodically.
* Supports and assists peers including but not limited to expediter and/or service assistant.
* Assists in training new cashiers
* Periodically performs additional duties as assigned by the supervisor.
Physical Requirements:
* Requires long periods of standing and walking.
* Must be able to work under stress/pressure of peak periods
* Must have a high level of mobility/flexibility to reach, bend, scrub, wipe and lift 25lbs.
Qualification Standards:
* CA food handler card is required
* Must be able to communicate, speak and read English, second language is a plus.
* No experience is required, guest service experience preferred
* No education is required, high school diploma and equivalent is preferred.
* Must be able to observe products and use best judgement prior to presenting products to the guests to ensure a high level of food quality is maintained.
Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Your path begins here at El Pollo Loco
An opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills.
An opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills.
Salary: $14.00 - $16.00 per hour
Restaurant Shift Lead is generally as a full time or part time restaurant job.
Restaurant Shift LeadResponsibilities/Duties:
* Provides direction to crew members to ensure the shift is prioritizing the business needs.
* Ensures the assigned shift meets all company expectations including but not limited to restaurant cleanliness, guest service experience, speed of service, and product quality.
* Assists in the training of crew members of policies and procedures, emphasizing the importance of food safety, crew/guest safety, product quality, restaurant cleanliness and exceptional guest service.
* Coaches and takes appropriate disciplinary actions with the support of the General Manager.
* Maintains a positive and professional work relationship with the team to foster a positive workplace environment. Must report crew member issues to the appropriate party, General Manager, District Leader, Human Resources, etc.
* Completes a series of administrative tasks including but not limited to cash handling, conducting product inventories, reporting of sales/speed of service/inventory variances and more.
* Ensures compliance of state laws during the shift such as meal break timing and harassment prevention.
* Assists in product ordering and receiving from vendors.
Physical Requirements:
* Must be able to stand and walk for a long period of time.
* Exposure to heat, steam, smoke and cold.
* Must have a high level of mobility and flexibility.
* Must be able to bend, reach, kneel, grasp, wipe and scoop.
Qualification Standards:
* Must have a ServSafe Certificate.
* Must be 18 years of age or older.
* High School diploma or equivalent is preferred.
* Written and verbal English communication skill, second language is a plus.
* Must have a minimum of 6 months El Pollo Loco crew member experience or 1 or more years of restaurant supervision experience.
* Must have a basic understanding of computer systems such as email use and reaching various websites.
* Must have basic math skills.
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to your success at this job.
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Your path begins here at El Pollo Loco
Start on your path towards a brighter future filled with growth and opportunity. Where we lift each other up, push each other further, and take part in something bigger than ourselves - supported by a team committed to you and your success.
Prepare all the delicious side dishes that accompany our chicken, assist in maintaining the kitchen clean and organized.
Salary: $12.50 - $14.50 per hour
Cook / Food Prep / Kitchen Team Member / BOH Crew Member is generally offered as full time or part time restaurant job.
Team Member, BOH, Food Preparation/Dishwasher Responsibilities/Duties:
* Follows company food handling and safety procedures.
* Follows projections through the shift to maintain proper food product levels at expected quality.
* Follows cold and hot preparation recipes according to standards, and inspects all ingredients.
* Maintains dishes clean throughout the shift following manual warewashing standards.
* Provides support to peers such as restocking packed products in coolers for cashiers, packaging cold prepped items, and other tasks assigned.
* Maintains a clean and sanitized work area, including equipment, tools and storage areas.
* Assists in training new Food Preparation personnel.
* Performs additional duties as assigned by the supervisor.
Physical Requirements:
* Ability to move 50lbs, with assistance is required
* Ability to lift, pull, toss 40lbs trash bags
* Must have a high level of mobility/flexibility
* Ability to reach, bend, stoop, scrub, lift and wipe.
* Exposure to heat, cold, smoke and odor.
* Ability to stand and walk for long periods of time.
* Must be able to work under stress/pressure during peak periods.
Qualification Standards:
* CA Food Handler Certificate is required
* Must be 18 years of age or older
* Must be able to read company recipes cards in either English or Spanish
* Must have a basic understanding of how to follow a recipe.
Prior experience as a cook, grill cook, fry cook, prep cook, line cook, chef, or restaurant crew member, team member or other BOH part time restaurant jobs is not required but preferred.
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
