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• e

  IT Support Technician  

  eJAmerica

  - Whitestown

  Posted: 25/06/2026

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  Job DescriptionJob DescriptionL1 support profiles for our Indiana ware... Read More

  Job DescriptionJob Description

  L1 support profiles for our Indiana warehouse. The shift hours are flexible including weekend and night shift. Also, the shifts will rotate Quartey.

   

  Below is the JD for Whitestone, IN warehouse L1 position.

   

  As 1st and 2nd level support, first point of contact for user problems with hardware and software, including printer support (on site/remote/by phone).Zebra Thermal Label printer experience, Handheld PDA device support experience is needed.Support the installation, configuration and administration of client hardware and software and operating systemsProvide support for activities that can be planned, such as network configuration, updates, and rolloutsSupport users with the installation and configuration of smartphonesSystem documentation / FAQ and Knowledge BaseRegistration of service requestsDocumentation of inquiries and faults in a ticket systemSkills include Zebra printer support, windows support etc.

  
  

  Company DescriptionWe provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.
  Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.
  
  We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.
  
  In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.Company DescriptionWe provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Read Less

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• e

  Inventory & Price Tag Maintenance Associate  

  eJAmerica

  full_time - Grapevine

  Posted: 18/06/2026

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  Job DescriptionJob DescriptionJob SummaryThe Inventory & Price Tag Mai... Read More

  Job DescriptionJob Description

  Job Summary

  The Inventory & Price Tag Maintenance Associate is responsible for ensuring accurate inventory tracking (UPC Validation), proper item labeling, and maintenance of price tags across client locations. This role requires daily travel to client sites, and an early morning start to ensure stores are fully prepared before business hours.

  
  

  
  

  Price Tagging & Labeling

  Install and maintain correct price tags for all products across the day.Replace damaged or missed price tags promptly.

  UPC Validation & Correction

  Perform UPC (Universal Product Code) validation to ensure data accuracy across systems.Identify mismatches between product UPC and system records.Execute UPC corrections using internal UI/tools.Escalate unresolved UPC discrepancies to relevant teams.

  Data Upload & System Updates

  Prepare and validate structured data files.Upload JSON files to Blob Storage as per defined process.Ensure data integrity and successful uploads.Maintain logs of uploads and track errors/issues.

  Field Visits & Client Coordination

  Visit client locations (Grapevine) daily as per schedule (starts at 6am)Coordinate with Leads for updates and issue resolution.Ensure all assigned locations are serviced on time.

  Communication & Reporting

  Provide regular communication to stakeholders on:UPC correctionsData upload statusPrice Tag Change countPrepare daily/weekly activity and status reports.Collaborate with cross-functional teams.Company DescriptionWe provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.
  Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.
  
  We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.
  
  In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.Company DescriptionWe provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Read Less

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• e

  DESKSIDE Support Technician  

  eJAmerica

  full_time - Jacksonville

  Posted: 28/05/2026

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  Job DescriptionJob Description1 position available (Whiteglove / VIP)M... Read More

  Job DescriptionJob Description1 position available (Whiteglove / VIP)Monday-Friday standard business hoursHQ OfficeWhiteGlove Support/ VIP Users

  
  

  The Deskside support member should have strong technical knowledge and hands–on experience in the following technologies: 

  ITIL & Ticketing System FamiliarityMicrosoft Client OS (Win10, 11)Basic network configuration and troubleshooting (static IP, DHCP, DNS)Microsoft 365 SupportPrint and File share servicesHardware Break-fix/ReplacementPatch ManagementApplication installation and troubleshooting Imaging & Device Provisioning

   

  Detailed Job Description

  
  

  Over 5 years of hands-on experience in desktop support and end-user computing.Skilled in Microsoft Windows OS (Windows 10/11) administration, deployment, and troubleshooting.Proficient in Microsoft 365 support (Outlook, Teams, OneDrive, SharePoint, Office apps).Strong experience with endpoint security tools like Defender for Endpoint, CrowdStrike, BitLocker, and secure boot.Experienced in using tools like SCCM, Intune, Workspace ONE, and ManageEngine for system management and remote support.End-to-end knowledge of desktop/laptop lifecycle – from build and deployment to maintenance and decommissioning.Provide support for hardware (PCs, printers, scanners, smartphones) and software issues, including VPN troubleshooting.Comfortable with remote support tools such as RDP, TeamViewer, AnyDesk, and enterprise solutions.Capable of documenting solutions and creating user-friendly knowledge base articles.Work collaboratively with IT teams to maintain a stable and efficient desktop environment.Experienced in working in a global delivery model with strong communication, analytical, and time management skills.Proactive, detail-oriented, and passionate about improving end-user experience through reliable IT support.

   

  Desirable (not mandatory): Relevant technical & process certifications:

  ITIL V4 FoundationsMD-102: Endpoint AdministratorMicrosoft 365 Certified: Fundamentals - MS-900Company DescriptionWe provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.
  Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.
  
  We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.
  
  In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.Company DescriptionWe provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Read Less

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