Position Overview
We are looking for a friendly, dependable Office Administrator to join our busy auto repair shop. This role helps keep the front office running smoothly by handling paperwork, answering calls, assisting customers, and processing payments. If you’re organized, good with people, and comfortable in a fast-paced environment, we’d love to have you on our team.
Key Responsibilities
Greet customers in person and over the phone in a professional, friendly mannerSchedule appointments and manage the shop calendarAnswer phone calls and take detailed messages for techniciansHandle customer check-ins and check-outs, including payment processing (cash, credit, etc.)Create and maintain invoices, repair orders, and customer recordsFile and organize paperwork, estimates, and receiptsAssist with ordering parts and supplies as neededMaintain a clean, organized front office areaSupport shop management with basic administrative tasksQualifications
Previous office or customer service experience preferred (auto repair experience a plus)Strong communication and multitasking skillsBasic computer skills (familiarity with repair shop software a plus)Reliable, punctual, and organizedAbility to handle cash and credit transactions accuratelyFriendly and professional attitudeCompensation
Hourly rate based on experiencePart-time hours with potential for increased responsibility or full-time work Read Less