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  Assistant Director of Residences (ADR) - HIRING URGENTLY  

  EIHAB

  full_time - New York

  Posted: 18/07/2026

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  Job DescriptionJob Description:\n\nTitle: Residential Service Assistan... Read More

  Job DescriptionJob Description:\n\nTitle: Residential Service Assistant Director Reports: Director of Residential Services Department: Residential Services Location: Residential Services, NY Status: Exempt, Management POSITION SUMMARY: The Residential Service Assistant Director is responsible to assist and ensure the overall operations and services are being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The role of the Residential Service Assistant Director is responsible to assist in the overall coordinating and managing the overall residential services. The role of the Residential Service Assistant Director is to oversee and manage the operations of all Residential Services and ensure for support individuals with an intellectual disability/mental health to reach their goals, valued outcomes, develop skills and provide support as required with Residential services. The position is responsible for maintaining a safe, supportive, and therapeutic environment which fosters growth and rehabilitation and facilitates the development of independent and self-help skills of the individuals. The Residential Service Assistant Director is responsible for training, planning, supervising, and coordinating the services and interaction of the staff, support staff and managerial staff as well as ensuring compliance with state and federal regulations. The primary areas of responsibility for this position include personnel management and program coordination including but not limited to the final hiring the highest quality of staff, assuring they complete orientation ongoing training, and assisting. The Residential Service Assistant Director is responsible for monitoring all aspects of the residential programs including but not limited to developing individual goals and plans and implementing the program in accordance with state and federal regulations along with agency policies and procedures. The Residential Service Assistant Director is also responsible for assuring coordination and management of the overall operations, medical, financial and maintenance aspects of the facilities, through guiding and directing the employees. This position is responsible for maintenance and revision of developed systems within the Developmental Disabilities (DD) program including quality assurance systems, training systems, and billing systems. Responsible for keeping these systems organized, efficient and for ensuring that staff is using these systems appropriately. The Assistant Director works as a support to the Director in operating the program in compliance according to agency policy and state regulations, along with the supervision of the assigned workforce and their performance. The Assistant Director acts as the Director in the absence of the Director. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have the knowledge of OPWDD and OMIG Regulations. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report individuals’ behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to be on call and work extended day to day hours. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: Directly supervises and manages the day-to-day operations of residential services and responsible for managing, planning, supervising, and coordinating the program operations of assigned residential programs.Plans, directs, and supervises the daily operation of systems within the program and supervise and manage the day-to-day operations of the agency’s Residential Services and responsible for managing, planning, supervising, and coordinating the program operations.Work as a team and collaboratively with other agency providers, departments, and administration. Effectively communicate and support the organization’s mission, vision, and values, while monitoring and ensuring activities, both inside and outside of the Residential Support, comply with State and Federal regulations and Agency and Program specific policies and procedures.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance.Ensure and monitors all required reports, incident reports, corrective action, statistics, and quality assurance functions to verify program services are in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Conduct compliance reviews of the program to ensure state and agency record and program compliance for all programs and directs and ensure delivery of services with Residential Habilitation Services.Ensure and track staff’s Program Specific Training for staff compliance and ensures staff are adequately trained to implement individual full care plan.Monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals for all programs as well as identifying risks and developing corrective plan to avoid potential incidents.Ensure payroll is completed for direct reports and oversee and monitor management to ensure all respective workforce payroll is completed. Monitor and ensure the development and implementation of Person-Centered Plans, timely completion of Person-Centered Reviews. Conduct Morning, Evening, Meal, and Medication Observation to ensure adequate supervision and that all safeguards and plans are followed and follow the Program Structured Procedures and ensure the Residential Habilitation program is adequately staffed, based on regulatory ratios; as well as implements residential schedules and procedures to ensure safety and organization.Ensure admissions and discharge procedures are followed according to state regulations and agency policy; along with the team, review documentation for admissions and partake in Intake Meetings. Assist with residential service development and increase bed-capacity.Maintain an updated and accurate roster of residents in the facility and maximize Medicaid billing and manage program staffing to ensure budgetary goals for all programs.Ensure safety for individuals within the residential support setting and the Direct Support Professionals, as well as ensuring adequate food, cleaning, and household inventory.Development and ongoing management of future budgets, staffing, maintenance, and safety for residential services Utilizes effective interpersonal, counseling and negotiation skills to handle sensitive issues with families, other providers, care managers, personnel, and other and external agency personnel. When necessary, maintains on-going contact with the day service providers, oversight offices, parents, advocates, and other professions to ensure the continuity of service delivery.Monitors and follow up to ensure the planning and coordinating services designed to: teach individuals life skills necessary to establish and maintain their independence and increase individuals’ participation in social and community-based activities, increase individuals’ range of socially appropriate behaviors and habits to increase acceptance and integration in the community at large and assist individuals in maintaining health and safety skills.Follows up and monitors requests and secure maintenance and repair services, as needed, as well as ensures that furnishings are appropriate, sufficient, and in good condition.Evaluates the performance of leadership teams of each program, provides training and foster team building and positive productive work relationships on site and support Management Teams and staff in the understanding and implementation of the OPWDD Professional Core Competencies.Ensure that management teams are following all aspects of the programs operations as per policy and procedures.Assist in the developmental of individual team productivity, allocates resources and staff. Review all records and documentation prepared by the QIDP on a regular basis and collaborate with the QIDPs are attending all individualized service plan meetings, and applicable review to ensure compliance. Responsible for evaluating the management teams; staff’s performance by reviewing submitted, observations and outcomes of performance related issues.Establish procedure and protocol for the integration of special services for each individual and residential program.Consult and collaborate issues impacting each residential facility with team supervisors and others.Assess, review, and keep records of all individuals to ensure accuracy, compliance, and quality services in all residential programs.Attend residential services management meetings and agency wide management meetings, in addition to conducting management meeting on a regularly scheduled basis and as needed to disseminate information pertinent to the operation of the programs and agency.Monitor and ensure each residential program’s fire drill schedule and emergency evacuation drills for all residential programs and individual, and review fire drill reports to ensure accuracy and compliance.Responsible for working collaboratively with the QIDP to ensure Staff Action Plans, Monthly Progress Notes and Service Documentation are complete and in compliance and adequate implementation for all individuals. Work with the QIDPs with developing goals for individuals, monitors individuals’ progress and review such progress, ensures compliant documentation, documents all outcomes, and make appropriate recommendations.Work collaboratively with the IDT team and provide effective communication to ensure adequate continuity of care. Ensure and monitor all residential programs are adequately staffed, based on regulatory ratios and individual needs, which includes monitors staffing patterns and the allocation of staff within the program.Ensure and monitor that personal allowance and clothing allowance guidelines, policies and procedures are followed to ensure individuals choices related to their personal funds are upheld.Ensure individuals [at least] annual vacation proposals are within compliance, accurate and submitted timely.Ensure and monitor the health and medical procedures to ensure residential services incorporates adequate attention, follow-up, and advocacy to ensure individuals receive quality health care.Assists in the development of policies, procedures, and methods of operation for residential services and collaborative departments. Ensures all support services within the facility, i.e., housekeeping, residential maintenance, which includes all outside contracts (security, pest control, business machines, fire equipment, etc.) Interviews, hires, evaluate, supervise, and disciplines management staff and oversee all other personnel issues.Monitor and ensure the residential programs budgets and operations to ensure adequate services, proper use and spending, and assists in the development of the programs’ budget. Ensure all instances related to operations involving state office interactions, individuals’ well-being, workforce and staffing relations and overall agency concerns or updates are given to supervisor (following chain of command procedures) in timely and complete manner. Covers the duties of leadership roles in the event of a vacant position or leave time.Performs all other duties assigned by supervisor and/or director. QUALIFICATIONS: Required: Bachelor’s Degree in the Human Service-related field, with five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population and at least 2 years in a supervisory role, or;Associates Degree in the Human Service-related field (or equivalent credits), with six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population and at least three years in a supervisory role, and;Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and;Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred:Obtain previous noted requirements and; Master’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population and at least 2 years in a supervisory role. AMERICANS WITH DISABILITIES SPECIFICATIONS Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, have telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, colorCompany DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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  DSP-DIRECT SUPPORT PROFESSIONAL - Residential/DayHab *URGENTLY HIRING*  

  EIHAB

  full_time - New York

  Posted: 16/07/2026

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  Job DescriptionJob Description:\n\nTitle: Direct Support Professional... Read More

  Job DescriptionJob Description:\n\nTitle: Direct Support Professional Department: Residential Services | Day Services | Community Services Location: Residential Services, Day Services, Community Services, NY FLSA Classification: Non-Exempt Status: Full – Time and Part – Time POSITION SUMMARY The Direct Support Professional (DSP) is tasked with delivering direct care, supervision, and individualized support to individuals within residential, day program, or in-home environments. The DSP is responsible for upholding the health, safety, dignity, and overall well-being of these individuals, adhering to agency policies and procedures, individual program plans, and relevant federal and state regulations. This includes, but is not limited to, protocols for Incident Reporting, Protection of Individual Rights, Safety, and the Code of Conduct. The DSP is responsible for delivering services as stipulated in each individual’s Life Plan (LP), Staff Action Plan (SAP), Plan of Nursing Services (PONS), Behavior Support Plan, Level of Supervision (LOS), and other pertinent safety protocols. Service provision must foster independence, self-determination, community integration, and enriching life experiences, all while upholding individual rights and adhering to regulatory standards. As a mandated reporter under New York State law, the DSP is obligated to promptly report any suspected instances of abuse, neglect, mistreatment, or significant incidents, in compliance with OPWDD and Justice Center regulations. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of person-centered service delivery principles and best practices in supporting individuals with intellectual and developmental disabilities. Working knowledge of Life Plan (LP), Behavior Support Plans (BSP), and medical and clinical directives, including the ability to interpret and apply written plans, goals, and intervention strategies. Knowledge of applicable federal and state regulations governing health, safety, individual rights, mandated reporting, incident reporting, and confidentiality (including HIPAA compliance). Demonstrated ability to observe, assess, and report changes in an individual’s physical, behavioral, or emotional status. Strong written and verbal communication skills, including the ability to produce accurate, objective, and timely documentation utilizing electronic health record systems. Ability to exercise sound judgment, maintain reliability and professionalism, and respond effectively in both routine and emergency situations. Ability to work independently and collaboratively within a multidisciplinary team environment while maintaining appropriate professional boundaries. Physical capability to safely perform essential job functions, including assisting with activities of daily living, mobility support, and implementation of trained crisis intervention techniques.. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES TRAINING AND PROFESSIONAL DEVELOPMENT RESPONSIBILITIES:  Attend and successfully complete all required trainings, demonstrating competence in each area through observed performance, testing, or practical application as appropriate.  Apply learned skills and knowledge consistently in daily work, ensuring compliance with agency policies, protocols, and regulatory requirements.  Participate in staff meetings, team briefings, and professional development activities to stay informed of updates, share information, and support collaborative care. PERSON CENTERED SUPPORT  Provide individualized supports in accordance with each person’s assessed strengths, preferences, needs, and identified outcomes.  Teach, model, and assist with activities of daily living (ADLs), including personal hygiene, bathing, toileting, oral care, grooming, dressing, meal preparation, feeding, housekeeping, laundry, budgeting, medication administration (as authorized), and safe use of community transportation.  Implement strategies that build independence, skill acquisition, and functional competency across home and community environments.  Promote and support community inclusion by assisting individuals with safe community participation, including street safety awareness and appropriate public behavior.  Facilitate informed choice and self-determination by encouraging individuals to express preferences, participate in decision-making, set personal goals, and advocate for themselves.  Provide instruction and guidance in self-advocacy skills, including communication of needs, rights awareness, and problem-solving strategies.  Deliver services in a manner that respects and supports each individual’s cultural background, primary language, spiritual beliefs, gender identity, and personal values.  Implement Life Plan (LP)goals and objectives as written; collect data and complete accurate, objective documentation to reflect progress toward identified outcomes.  Provide skill development and supports in accordance with Staff Action Plans (SAPs), Individual Plan of Protective Oversight (IPOP), behavior support strategies, and all clinical or medical protocols, ensuring consistent application and compliance with established guidelines HEALTH, MEDICAL, AND SAFETY RESPONSIBILITIES:  Notice when individuals ay be upset, anxious, or stressed and respond calmly and safely.  Help individuals use coping skills to manage emotions and feel more in control.  Complete and maintain all required trainings and demonstrate competency in understanding and implementing medical, behavioral, dietary, safety, Level of Supervision (LOS), and therapeutic protocols as written.  Maintain responsibility for the immediate health and safety of individuals during assigned shifts, ensuring appropriate supervision at all times.  Review, understand, and follow all medical, behavioral, dietary, safety, and therapeutic plans precisely as written; promptly observe, document, and report changes in health status, behavior, or level of functioning to appropriate supervisory and clinical staff.  Successfully complete OPWDD-approved AMAP certification and achieve three errorless medication administration observations prior to independently administering medications.  Adhere strictly to all medication administration protocols, documentation requirements, and medication error reporting procedures.  Maintain current certification in CPR and First Aid certification and apply approved strategies in accordance with training.  Successfully complete and maintain SCIP-R certification and apply approved strategies in accordance with training.  Utilize approved de-escalation and crisis intervention techniques consistent with individual behavior support plans, SCIP-R training, and regulatory standards.  Follow universal precautions, infection control standards, and OSHA-compliant safety practices, including proper use of personal protective equipment (PPE).  Participate in and support fire drills, evacuation procedures, and emergency preparedness activities; demonstrate familiarity with site-specific emergency protocols and each individual’s Emergency Evacuation Plan (EEP). SKILL BUILDING AND PRACTICE  Help individuals practice skills they are learning so they can use them at home, in the community, and during daily activities.  Follow Staff Action Plans (SAPs) and individual plans to support skill acquisition and consistent teaching strategies.  Encourage exploration of new skills, activities, and experiences to promote growth, independence, and confidence.  Use positive support techniques and guidance to help individuals learn, generalize, and apply skills safely across settings. INCIDENT REPORTING AND MANDATED REPORTER RESPONSIBILITIES:  Serve as a mandated reporter, immediately reporting any suspected abuse, neglect, mistreatment, or significant incidents in accordance with 14 NYCRR Part 624 and Justice Center requirements.  Protect individuals from harm by de-escalating potentially harmful situations and intervening promptly and appropriately according to agency policies and training.  Document incidents accurately and objectively, ensuring all required information is submitted in a timely manner through proper reporting channels.  Cooperate fully with internal and external oversight, investigations, and review processes during incident protocols, providing truthful, complete, and timely information as requested. CLINICAL RESPONSIBILITIES: BEHAVIORAL AND NURSING SUPPORT  Implement Behavior Support Plans (BSPs) and Nursing Plans of Care exactly as written, ensuring all interventions, medical directives, and care instructions are followed consistently and accurately.  Collect, document, and report behavioral and clinical data objectively and in a timely manner, ensuring records reflect progress, incidents, and changes in condition.  Utilize positive behavior support strategies and nursing protocols to promote skill development, independence, and well-being while reducing maladaptive or unsafe behaviors.  Respond to crisis situations using SCIP-R approved techniques, nursing protocols, and de-escalation strategies, ensuring interventions are applied in the least restrictive manner possible while maintaining safety and dignity.  Recognize signs of medical or behavioral emergencies and respond appropriately, including contacting supervisory, clinical staff, or emergency services (e.g., calling 911) when necessary.  Follow all clinical, nursing, and behavioral safety procedures, maintaining compliance with agency, regulatory, and HIPAA standards. DOCUMENTATION AND CONFIDENTIALITY RESPONSIBILITIES  Record observations, support provided, and progress clearly, accurately, and on time.  Complete data and needed documentation to help the team understand how the individual is doing and plan supports.  Complete all required documentation accurately, legibly, and within established timeframes, including but not limited to daily progress notes, behavioral tracking sheets, nursing tracking sheets, medication administration records, and incident reports.  Utilize electronic health record (EHR) systems as required, ensuring proper security and safeguarding of access credentials.  Maintain strict confidentiality of all protected health information (PHI) in accordance with HIPAA and agency policies.  Share confidential or sensitive information only with authorized personnel and strictly in accordance with regulatory and agency guidelines. TEAMWORK, PROFESSIONALISM, AND COMMUNICATION RESPONSIBILITIES  Take part in team meetings and care planning, sharing observations and helpful information.  Communicate clearly with supervisors, clinicians, and team members to provide consistent support.  Demonstrate professional behavior at all times, including maintaining appropriate boundaries, respect, and ethical conduct when interacting with individuals, families, coworkers, and supervisory staff.  Communicate clearly, effectively, and respectfully in both verbal and written formats, including sharing relevant information with team members, documenting observations, and reporting concerns promptly electronically or as requested.  Collaborate and contribute positively within a multidisciplinary team, supporting shared goals, coordinating care, and assisting colleagues as needed to ensure high-quality services.  Respond constructively to feedback, participate actively in team meetings, and engage in problem-solving to promote a safe and supportive work environment.  Advocate for the needs, preferences, and rights of individuals while balancing professional responsibilities and organizational policies. ENVIRONMENTAL RESPONSIBILITIES  Ensure that the facility and surrounding areas remain clean, sanitary, safe, and well-maintained at all times.  Support individuals in maintaining and personalizing their personal spaces in accordance with their preferences and abilities.  Follow environmental safety standards, food safety protocols, and general maintenance procedures to promote a healthy and safe living environment.  Care for agency property and ensure the proper handling, storage, and protection of individuals’ personal belongings.  Identify and promptly report physical plant or environmental safety risks in accordance with agency policies and procedures. DRIVING AND COMMUNITY INTEGRATION RESPONSIBILITIES  Transport individuals safely to medical appointments, recreational activities, employment programs, and community outings using agency vehicles.  Maintain a valid driver’s license and an acceptable driving record in accordance with agency policy.  Travel between agency sites as operational needs require, ensuring punctuality and reliability.  Operate vehicles safely at all times, following all traffic laws, agency driving protocols, and vehicle surveillance or monitoring procedures.  Identify and promptly report any vehicle maintenance issues, safety concerns, or incidents in accordance with agency policies  Encourage and support individuals to take part in social, recreational, work, or educational activities that match their interests and abilities.  Promote inclusion in the community while keeping safety and dignity in mind. WORK SCHEDULE AND ATTENDANCE RESPONSIBILITIES  Work schedules may include evenings, weekends, holidays, and overtime as necessary to meet program and individual needs.  Remain on-site beyond scheduled hours during emergencies or unexpected staffing shortages to ensure the continuity of care, health, and safety of individuals.  Maintain regular and reliable attendance, reporting absences in accordance with agency policies and procedures. ADDITIONAL DUTIES  May assist with program coverage during staffing shortages, emergencies, or operational needs to ensure continuity of care, supervision, and services.  May be required to temporarily or permanently work, train, or relocate to another program site or service location based on operational needs, staffing requirements, or safety considerations to ensure continuity of services and support for individuals served.  May support additional program activities, community outings, or special events designed to enhance the quality of life, independence, and community inclusion of individuals served.  May assist with household tasks, program preparation, or operational support activities necessary to maintain a safe, organized, and functional environment.  May participate in agency committees, quality improvement initiatives, audits, or training activities as requested by supervisory or leadership staff.  May assist with orientation, mentoring, or peer support for newly hired staff when directed by supervisory staff.  Performs other related duties as assigned by the supervisor or management to support program operations and the health and safety of individuals served. QUALIFICATIONS MINIMUM QUALIFICATIONS AND REQUIRED SKILLS  High school diploma or GED required. Must successfully complete all required background checks in accordance withCompany DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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  Medical Coordinator  

  EIHAB

  full_time - New York

  Posted: 16/07/2026

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  Job DescriptionJob DescriptionResponsibilities:Medical Appointment Res... Read More

  Job DescriptionJob Description

  Responsibilities:

  
  

  Medical Appointment Responsibilities

  Provide staff (Direct Care) coverage in the event of shortage.Meet with the Registered Nurse weekly, schedule consumer medical, dental, psychiatric, and all other clinical appointments, as needed.Ensure all recommended follow-ups occur, as noted on clinical summariesEnsure that all prescribed consumer medication stock is maintained, and stored properlyEnsure that all First Aide, and personal hygiene supplies are available at all times and their inventory maintained.Must accompany consumers on medical appointments in the community.At all times on duty must ensure that the consumers are appropriately dressed and groomed, before leaving the residence.Must ensure that all consumer medications are administered as prescribed, and Medication Administration Records are accurately documented. Must ensure that bagged lunches and snacks brought into the community are appropriate to the consumer menus.Comply with all other duties which may be assigned by the Manager or Director.Must meet with the Dietician on a monthly basis, in order to assure consumer nutritional needs are met.

  
  

  Direct Care Responsibilities

  Responsible for physical plant upkeep through daily maintenance of checksEnsure that consumer body weights are taken weekly, and data is maintained.Ensure that resident’s daily goals are conducted and data is appropriately maintained.Ensure that behavioral goals are implemented, and data is properly maintained.Ensure that residence vehicles are maintained, and travel log documented.Responsible for researching options for recreational activities, Must assist in the direct care of the consumers, as neededSupervise staff on shift, and make disciplinary recommendations to the Residence Manager, as needed.Work on all other projects as assigned by the Manager or Director

  
  

  Qualifications:  Superior communication skills are required.  High School Diploma.  Must have an unrestricted New York State Driver’s License.

  
  

  Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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  Direct Support Professional Residential (Driver)- Queens/Brooklyn  

  EIHAB

  full_time - Jamaica

  Posted: 09/07/2026

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  Job DescriptionJob Description:\n\nTitle: Direct Support Professional... Read More

  Job DescriptionJob Description:\n\nTitle: Direct Support Professional Department: Residential/Day Reports: Residence Manager Location: Residential Services, NY FLSA Classification: Non-Exempt Salary: $18.00 per hour. POSITION SUMMARY: The Direct Support Professional is responsible to provide hands on direct care services for the individuals the agency serves according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their personal valued outcomes, be in safe and positive environments and live quality lives by their choices. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their health and safety. The Direct Support Professional is responsible for the health, safety, and wellbeing of the individuals either living in a residential program, in their own home, attending day program or at a site-based program. The Direct Support Professional provides support in a person driven program in which people with disabilities have choices, control, and access to an array of quality services that assure optimal outcomes such as independence, health, community integration and inclusion, individuality, productive along with a quality of life. The Direct Support Professional provides care, supervision, support, and guidance of all assigned individuals to ensure a safe, healthy, secure and pleasant environment, which promotes and reinforces individual growth and development towards greater independence in self-care, daily living skills, socialization and community living. The Direct Support Professional provides direct care to individuals with intellectual and/or developmental disabilities in residential, site-based settings and/or community; assists and inspires individuals to tend to their personal daily living needs and develop the vocational, nutrition, social and personal skills necessary to achieve the highest possible level of independence in the least-restrictive environment. The Direct Support Professional promote productivity, inclusion, independent and individuality. The tasks and activities performed by a Direct Support Professional depend on the abilities and needs of the individuals being served and the setting to which a position is assigned. ESSENTIAL RESPONSIBILITIES: Provide the day-to-day services in accordance with the organization’s mission, vision, and values; in addition to provide services according to agency policy, OPWDD, OMIG, HIPAA and other state oversight guidelines according to training provided. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner.Prepares and submits all required reports, incident reports in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility.Observes and documents individuals' behavior and responses to programs, support services, and treatments and assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests. Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.Follow all plans included but not limited to; behavior plans, nursing plans, habilitation plans, facility plans, etc.Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.Helps individuals to be safe and learn to be safe in the community and transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.Supports individuals' health and wellness, and safety in everyday situations, assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities and teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance.Administers the taking of medication in accordance with the regulations and policies and procedures of the agency governing medication administration. Administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight. Gives medications or assists the individual to take medication while following all laws and safety rules.Accompanies individuals to medical, dental, and health-related appointments or emergencies. Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.Maintains and ensures a safe, clean, and comfortable environment for individuals while assisting individuals in routine housekeeping, cleaning, and minor maintenance tasks.Works in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual, gathers and reviews information about an individual to provide quality services, completes and submits documentation of services on time.Follows the Life Plan protocols and helps with the assessment process by gathering information from many sources. Uses the results of assessments to discuss options with individual and team members to guide support work and collects data about individual goals and satisfaction with services.Recognizes risk and works to prevent an individual’s crisis in a way that meets the individual’s need and uses positive behavior supports to prevent crisis and promote health and safety and appropriate and approved intervention approaches to resolve a crisis and follows Behavior Crisis Protocols.Seeks help from other staff or services when needed during a crisis and own potential role within a conflict or crisis and changes behavior to minimize conflict. Supports the emotional, and social wellbeing of the individual.Monitors for possible signs and symptoms of illness and follows Nursing Protocols and assists the individual to learn disease prevention and maintain good health. Assists the individual to use infection control procedures and prevent illness and helps the individual make and keep regular health and dental care appointments and follow health care plans and use medical equipment as needed. Helps the individual to learn the signs of common health problems and take actions to improve health.Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, and neglect according to laws and agency policies, recognizes signs of abuse and neglect, including the inappropriate restraint use, and works to prevent them and reports all real or suspected abuse to authorities as mandated by Justice Center and agency procedures. Prevent, recognize and report abuse toward the people we support.Maintains the safety of an individual in the case of an emergency and follows universal precautions and gives first aid as needed in an emergency.Follows relevant laws, regulations and is guided by ethical standards when doing work tasks. Supports individual in a collaborative manner and maintains professional boundaries.Demonstrates professionalism by being on time, dressing appropriately, and being responsible in all work tasks while respects the individual and families’ rights, respect and dignity.Fosters team building and positive productive work relationships on site and ensures the implementation of the Direct Support Professional OPWDD Core Competencies. Ensure implementation of the Direct Support Professional Core Competencies and elements are delivered to individuals.Assists the individual to set goals, make informed choices, and follow-through on responsibilities, support self-advocacy and advocate for individuals when needed to pursue needed services, support and resources.Responsible to ensure that complete, accurate, legible documentation is done contemporaneously and in accordance with policies for all program systems such as but not limited to: fire drills, daily services, nursing protocols, behavior data, triage and crisis calls, overnight data, community inclusion, personal spending, etc.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance. Provides person centered support and helps the individual to build on his or her strengths in life activities.Assists the individual meet his or her physical and personal care needs (i.e. toileting, bathing, grooming) and provides training in these areas when needed. Teaches and assists the individual with household tasks such as laundry and cleaning and assists the individual to learn about meal planning and shopping, and safe food preparation.Ensures that all necessary food and other household items are in ample supply and are stored properly and ensure that an individual’s diet is followed, and food and drink are served according to their prescribed dietBe sure the facility remains clean and sanitary. Make report concerns observed for physical plant of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items.Follow the Staff Assignments and Programs Structured SchedulesTransports individuals as necessary to programs, activities, appointments, recreational functions, etc. as scheduled or requested by supervisors. Drive program vehicles in safe and responsible manner and document all vehicle operations in travel logs.Ensure adequate supervision and that all safeguards and plans are followed; in addition to monitor the interaction, activities and response to services. Ensure to follow mealtime safeguards to include but not limited to; prescribed diets, meals plan and choking preventions.Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to handle sensitive issues with families and outside agencies. Work with the people we support to help them identify and realize their personal life goals and effectively communicate and support the organization’s mission, vision and valuesAdvocate with the people we support in a variety of situations and work with the people we support to teach them new life skills and work with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals.Accurately document service provision, daily notes and other information as required and provide positive behavior support to the people we support as necessary. Work in partnership with the people we support to promote their health and safety.Adhere to the organizations Code of Ethics and communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community. Respects the cultural needs and preferences of each individual and co-workers.Encourages and assists individuals in connecting with others and developing social and valued social and/or work roles based on his or her choices. Supports individuals to connect with friends and to live and be included in the community of his or her choice, helps individuals transition between services, adapt to life changes, i.e., moving into home & community-based settings and respects the role of family members in planning and providing services and plans and initiates a variety of social and recreational activities both in the home and in the community for the individuals and supports individuals in their involvement in these activities.Completes required ongoing training and continues to develop skill and any additional trainings as needed/required by program manager to meet an individual’s needs.Understands the purpose of adaptive equipment; makes recommendations as to adaptive equipment that would allow the individual to be more independent and functional; ensures adaptive equipment is available and used by the individual.Manage all individual’s funds according to policy & procedure and state regulations and effectively manages petty cash, receipts, and documentation by the end of every shift worked.Communicates relevant information at change of shift and to supervisor.Performs other duties and responsibilities as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individuals and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Ability to complete data collections and follow safeguard and program plans. Can communicate orally and in writing in English, bilingual is a plus. Able to write summary reports using a professional, objective style and voice. Ability to use computers and stay current with technology used for documentation (EVV, HER, EMR), communication, and other work activities. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to be flexible in the event of a staffing emergency. Ability to follow call out policies and procedures. Ability to observe, record, and report individuals’ behavior, attitude, and physical conditions. Ability to travel between worksites when necessary. Ability to commute to other worksite as directed and provide services with personal vehicle. Ability read and comprehend plans and protocols, etc. Ability to demonstrates written skills to adequaCompany DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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  Applied Behavioral Specialist (ABSS) - HIRING ASAP  

  EIHAB

  full_time - New York

  Posted: 08/07/2026

  Apply Now

  Job DescriptionJob DescriptionTitle: Behavioral Specialist (Applied Be... Read More

  Job DescriptionJob Description

  Title: Behavioral Specialist (Applied Behavioral Specialist - ABSS)

  Department: Psychology

  Reports: Director of Psychology

  Location: Psychology Department, NY

  FLSA Classification: Exempt

  Job Summary:

  The ABSS position involves providing on-going counseling and support to adults with developmental disabilities within

  Eihab’s group home / day program settings. The ABSS will visit the group homes/programs within their caseload to

  provide in-person counseling and support and help individuals manage maladaptive behaviors they may experience. They

  will also conduct observations to ensure behavior plans are followed accordingly. Additionally, the ABSS will

  implement/update behavior plans for individuals based upon behavioral documentation. This position also includes

  providing on-going staff training and observations to ensure behavior plan is followed, as well as holding interdisciplinary

  team meetings for individuals as needed. The ABSS will need to manage the behavioral needs of their caseload and

  provide behavioral interventions to best serve the individuals.

  Required Knowledge, Skills and Abilities:

   Experience providing counseling and rapport building

   Must possess excellent writing and organizational skills.

   Requires strong interpersonal and communication skills and the ability to work effectively as a team.

   Ability to work well under pressure and to prioritize tasks are essential

   Strong Interpersonal skills

   Detail oriented and strong writing skills.

   Ability to maintain confidentiality / HIPPA regulations

   Willing to help others when crisis arises and intervene when maladaptive behaviors arise

   Anticipate and meet deadlines, complete assignments with consistent accuracy

   Experience working with OPWDD population such as individuals with autism or intellectual disabilities

  (preferred)

   Proficiency in Microsoft Office software (Word, Excel, Power Point, Outlook)

   Authorization to work in the US

   Must have a valid driver’s license and access to a vehicle

  Essential Responsibilities:

   Visit the group homes/programs within caseload to provide in-person counseling support and behavioral management,

  as well as observations to ensure behavior plans are followed accordingly.

   Ensure OPWDD compliance in assigned houses (i.e. behavior plan revisions, consent forms, HRC approval, book

  reviews, etc.)

   Participate in OPWDD State Audits to provide information and answer any questions/concerns regarding behavior

  plan/protocols

   Conduct Morning Observations at times to ensure compliance and that quality care is provided within

  residences/programs.

   Review, calculate, and analyze behavioral data for individuals in caseload and write summaries/progress notes for

  each individual in caseload, with additional summaries counseling memos as needed.

   Provide behavioral summary/updates on individuals prior to psychiatry appointments participate during psychiatry

  appointments as needed.

   Maintain communication with management team within caseload and address any behavioral concerns or needs.

  
  

  
  

   Conduct and update Functional Behavioral Analysis (FBA) as needed

   Complete and regularly review and update behavior plans/protocols/baselines to meet individuals’ needs

   Conduct effective, interactive trainings on behavior plans/protocols for individuals as well as accurate documentation;

  conduct new hire orientation for the department

   Effectively lead and schedule interdisciplinary team meetings (IDT) or Clinical Meetings as needed based on the

  individuals’ needs. ABSS will write the meeting minutes/summary for these meetings.

   Review Rights Restrictions for Individuals assess fade-out plans semi-annually at minimum with team and Human

  Rights Committee, ensure paperwork is completed and provided for review

   Review intake packets for any residential vacancies and participate in screenings/dinner visits to assess if the

  candidate’s needs can be met

   Research treatment options for specific individuals and specific diagnoses

   Conduct key assessments annually

   Conduct other duties/assessments/counseling summaries as needed/requested by supervisor / senior management

   On-Call as Needed

  Qualifications:

   Master Degree in Psychology or related field is required

   Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze

  problems and determine corrective measures. Self-starter takes initiative and goal-oriented professional with the

  ability to work independently in an organized manner and be an effective part of a team, in a fast-paced

  environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and

  complete task and projects with tight deadlines and;

   Successful completion of delegated and assigned training determined by agency and supervisor which may

  include SCIP, and CPR/First Aid certifications and familiarity with OPWDD regulations.

  AMERICANS WITH DISABILITIES SPECIFICATIONS

  Physical Demands:

  The physical demands described here are representative of those that must be met by an employee to successfully perform

  the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to

  perform the essential functions.

  While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental

  activities, have face-to-face and telephone contact with individuals or teams, have telephone conversations, write letters

  and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external

  customers or the public. Job tasks are performed in close physical proximity to other people. The employee must

  occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision,

  peripheral vision, depth perception, and the ability to adjust focus.

  Work Environment:

  The work environment characteristics described here are representative of those that must be met by an employee to

  successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals

  with disabilities to perform the essential functions.

  Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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  DSP Day Habilitation (Driver)- Brooklyn/Queens **URGENTLY HIRING! **  

  EIHAB

  full_time - New York

  Posted: 08/07/2026

  Apply Now

  Job DescriptionJob Description:\n\nTitle: Direct Support Professional... Read More

  Job DescriptionJob Description:\n\nTitle: Direct Support Professional Department: Day Services Reports: Program Coordinator Location: BROOKLYN/QUEENS FLSA Classification: Non-Exempt Salary: $18.00 per hour POSITION SUMMARY: The Direct Support Professional is responsible to provide hands on direct care services for the individuals the agency serves according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their personal valued outcomes, be in safe and positive environments and live quality lives by their choices. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their health and safety. The Direct Support Professional is responsible for the health, safety, and wellbeing of the individuals either living in a residential program, in their own home, attending day program or at a site-based program. The Direct Support Professional provides support in a person driven program in which people with disabilities have choices, control, and access to an array of quality services that assure optimal outcomes such as independence, health, community integration and inclusion, individuality, productive along with a quality of life. The Direct Support Professional provides care, supervision, support, and guidance of all assigned individuals to ensure a safe, healthy, secure and pleasant environment, which promotes and reinforces individual growth and development towards greater independence in self-care, daily living skills, socialization and community living. The Direct Support Professional provides direct care to individuals with intellectual and/or developmental disabilities in residential, site-based settings and/or community; assists and inspires individuals to tend to their personal daily living needs and develop the vocational, nutrition, social and personal skills necessary to achieve the highest possible level of independence in the least-restrictive environment. The Direct Support Professional promote productivity, inclusion, independent and individuality. The tasks and activities performed by a Direct Support Professional depend on the abilities and needs of the individuals being served and the setting to which a position is assigned. ESSENTIAL RESPONSIBILITIES:Provide the day-to-day services in accordance with the organization’s mission, vision, and values; in addition to provide services according to agency policy, OPWDD, OMIG, HIPAA and other state oversight guidelines according to training provided. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner.Prepares and submits all required reports, incident reports in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility.Observes and documents individuals' behavior and responses to programs, support services, and treatments and assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests. Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.Follow all plans included but not limited to; behavior plans, nursing plans, habilitation plans, facility plans, etc.Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.Helps individuals to be safe and learn to be safe in the community and transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.Supports individuals' health and wellness, and safety in everyday situations, assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities and teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance.Administers the taking of medication in accordance with the regulations and policies and procedures of the agency governing medication administration. Administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight. Gives medications or assists the individual to take medication while following all laws and safety rules.Accompanies individuals to medical, dental, and health-related appointments or emergencies. Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.Maintains and ensures a safe, clean, and comfortable environment for individuals while assisting individuals in routine housekeeping, cleaning, and minor maintenance tasks.Works in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual, gathers and reviews information about an individual to provide quality services, completes and submits documentation of services on time.Follows the Life Plan protocols and helps with the assessment process by gathering information from many sources. Uses the results of assessments to discuss options with individual and team members to guide support work and collects data about individual goals and satisfaction with services.Recognizes risk and works to prevent an individual’s crisis in a way that meets the individual’s need and uses positive behavior supports to prevent crisis and promote health and safety and appropriate and approved intervention approaches to resolve a crisis and follows Behavior Crisis Protocols.Seeks help from other staff or services when needed during a crisis and own potential role within a conflict or crisis and changes behavior to minimize conflict. Supports the emotional, and social wellbeing of the individual.Monitors for possible signs and symptoms of illness and follows Nursing Protocols and assists the individual to learn disease prevention and maintain good health. Assists the individual to use infection control procedures and prevent illness and helps the individual make and keep regular health and dental care appointments and follow health care plans and use medical equipment as needed. Helps the individual to learn the signs of common health problems and take actions to improve health.Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, and neglect according to laws and agency policies, recognizes signs of abuse and neglect, including the inappropriate restraint use, and works to prevent them and reports all real or suspected abuse to authorities as mandated by Justice Center and agency procedures. Prevent, recognize and report abuse toward the people we support.Maintains the safety of an individual in the case of an emergency and follows universal precautions and gives first aid as needed in an emergency.Follows relevant laws, regulations and is guided by ethical standards when doing work tasks. Supports individual in a collaborative manner and maintains professional boundaries.Demonstrates professionalism by being on time, dressing appropriately, and being responsible in all work tasks while respects the individual and families’ rights, respect and dignity.Fosters team building and positive productive work relationships on site and ensures the implementation of the Direct Support Professional OPWDD Core Competencies. Ensure implementation of the Direct Support Professional Core Competencies and elements are delivered to individuals.Assists the individual to set goals, make informed choices, and follow-through on responsibilities, support self-advocacy and advocate for individuals when needed to pursue needed services, support and resources.Responsible to ensure that complete, accurate, legible documentation is done contemporaneously and in accordance with policies for all program systems such as but not limited to: fire drills, daily services, nursing protocols, behavior data, triage and crisis calls, overnight data, community inclusion, personal spending, etc.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance. Provides person centered support and helps the individual to build on his or her strengths in life activities.Assists the individual meet his or her physical and personal care needs (i.e. toileting, bathing, grooming) and provides training in these areas when needed. Teaches and assists the individual with household tasks such as laundry and cleaning and assists the individual to learn about meal planning and shopping, and safe food preparation.Ensures that all necessary food and other household items are in ample supply and are stored properly and ensure that an individual’s diet is followed, and food and drink are served according to their prescribed dietBe sure the facility remains clean and sanitary. Make report concerns observed for physical plant of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items.Follow the Staff Assignments and Programs Structured SchedulesTransports individuals as necessary to programs, activities, appointments, recreational functions, etc. as scheduled or requested by supervisors. Drive program vehicles in safe and responsible manner and document all vehicle operations in travel logs.Ensure adequate supervision and that all safeguards and plans are followed; in addition to monitor the interaction, activities and response to services. Ensure to follow mealtime safeguards to include but not limited to; prescribed diets, meals plan and choking preventions.Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to handle sensitive issues with families and outside agencies. Work with the people we support to help them identify and realize their personal life goals and effectively communicate and support the organization’s mission, vision and valuesAdvocate with the people we support in a variety of situations and work with the people we support to teach them new life skills and work with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals.Accurately document service provision, daily notes and other information as required and provide positive behavior support to the people we support as necessary. Work in partnership with the people we support to promote their health and safety.Adhere to the organizations Code of Ethics and communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community. Respects the cultural needs and preferences of each individual and co-workers.Encourages and assists individuals in connecting with others and developing social and valued social and/or work roles based on his or her choices. Supports individuals to connect with friends and to live and be included in the community of his or her choice, helps individuals transition between services, adapt to life changes, i.e., moving into home & community-based settings and respects the role of family members in planning and providing services and plans and initiates a variety of social and recreational activities both in the home and in the community for the individuals and supports individuals in their involvement in these activities.Completes required ongoing training and continues to develop skill and any additional trainings as needed/required by program manager to meet an individual’s needs.Understands the purpose of adaptive equipment; makes recommendations as to adaptive equipment that would allow the individual to be more independent and functional; ensures adaptive equipment is available and used by the individual.Manage all individual’s funds according to policy & procedure and state regulations and effectively manages petty cash, receipts, and documentation by the end of every shift worked.Communicates relevant information at change of shift and to supervisor.Performs other duties and responsibilities as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individuals and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Ability to complete data collections and follow safeguard and program plans. Can communicate orally and in writing in English, bilingual is a plus. Able to write summary reports using a professional, objective style and voice. Ability to use computers and stay current with technology used for documentation (EVV, HER, EMR), communication, and other work activities. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to be flexible in the event of a staffing emergency. Ability to follow call out policies and procedures. Ability to observe, record, and report individuals’ behavior, attitude, and physical conditions. Ability to travel between worksites when necessary. Ability to commute to other worksite as directed and provide services with personal vehicle. Ability read and comprehend plans and protocols, etc. Ability to demonstrates written skCompany DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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  Assistant Residential Manager - HIRING ASAP!!  

  EIHAB

  full_time - New York

  Posted: 08/07/2026

  Apply Now

  Job DescriptionJob DescriptionTitle: Assistant Residence Manager (MUST... Read More

  Job DescriptionJob Description

  Title: Assistant Residence Manager (MUST HAVE A VALID NYS DRIVERS LICENSE and 3 years minimum driving experience)

   

  Salary: $20.23 per hour

   

  Responsibilities

   

  Responsible for physical plant upkeep through:Daily maintenance of checksMonthly fire extinguisher/smoke alarm checksSeasonal equipment checks (air conditioners, boilers and screens)Required to review all food requisitions, and maintain inventory. Ensure all food noted on the menu is available for the consumers at all times.Must meet with the Dietician on a monthly basis, in order to assure consumer nutritional needs are met.Ensure that consumer body weights are taken weekly, and data is maintained.Ensure that resident’s daily goals are conducted and data is appropriately maintained.Ensure that behavioral goals are implemented, and data is properly maintained.Ensure that residence vehicles are maintained, and travel log documented.Responsible for researching options for recreational activities, and present them to the consumers prior to weekly consumer meetings. Devise and post monthly recreational calendar. Provide specific times for departure and return, and note addresses, and driving directions.Schedule monthly fire drills, and ensure they are conducted and accurately recorded.Must assist in the direct care of the consumers, as neededSupervise staff on shift, and make disciplinary recommendations to the Residence Manager, as needed.Work on other projects as assigned by the Manager or DirectorProvide staff (Direct Care) coverage in the event of shortage.Meet with the Registered Nurse weekly, schedule consumer medical, dental, psychiatric, and all other clinical appointments, as needed.Ensure all recommended follow-ups occur, as noted on clinical summariesEnsure that all prescribed consumer medication stock is maintained, and stored properlyEnsure that all First Aide, and personal hygiene supplies are available at all times and their inventory maintained.Must accompany consumers on medical appointments in the community.At all times on duty must ensure that the consumers are appropriately dressed and groomed, before leaving the residence.Must ensure that all consumer medications are administered as prescribed, and Medication Administration Records are accurately documented.Must ensure that bagged lunches and snacks brought into the community are appropriate to the consumer menus.Comply with all other duties which may be assigned by the Manager or Director.Handle other duties as assigned by managementCompany DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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  **URGENTLY HIRING** DSP - BOHEMIA/SUFFOLK  

  EIHAB

  full_time - New York

  Posted: 05/07/2026

  Apply Now

  Job DescriptionJob Description:\n\nPOSITION SUMMARY The Direct Support... Read More

  Job DescriptionJob Description:\n\nPOSITION SUMMARY The Direct Support Professional (DSP) is tasked with delivering direct care, supervision, and individualized support to individuals within residential, day program, or in-home environments. The DSP is responsible for upholding the health, safety, dignity, and overall well-being of these individuals, adhering to agency policies and procedures, individual program plans, and relevant federal and state regulations. This includes, but is not limited to, protocols for Incident Reporting, Protection of Individual Rights, Safety, and the Code of Conduct. The DSP is responsible for delivering services as stipulated in each individual’s Life Plan (LP), Staff Action Plan (SAP), Plan of Nursing Services (PONS), Behavior Support Plan, Level of Supervision (LOS), and other pertinent safety protocols. Service provision must foster independence, self-determination, community integration, and enriching life experiences, all while upholding individual rights and adhering to regulatory standards. As a mandated reporter under New York State law, the DSP is obligated to promptly report any suspected instances of abuse, neglect, mistreatment, or significant incidents, in compliance with OPWDD and Justice Center regulations. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of person-centered service delivery principles and best practices in supporting individuals with intellectual and developmental disabilities. Working knowledge of Life Plan (LP), Behavior Support Plans (BSP), and medical and clinical directives, including the ability to interpret and apply written plans, goals, and intervention strategies. Knowledge of applicable federal and state regulations governing health, safety, individual rights, mandated reporting, incident reporting, and confidentiality (including HIPAA compliance). Demonstrated ability to observe, assess, and report changes in an individual’s physical, behavioral, or emotional status. Strong written and verbal communication skills, including the ability to produce accurate, objective, and timely documentation utilizing electronic health record systems. Ability to exercise sound judgment, maintain reliability and professionalism, and respond effectively in both routine and emergency situations. Ability to work independently and collaboratively within a multidisciplinary team environment while maintaining appropriate professional boundaries. Physical capability to safely perform essential job functions, including assisting with activities of daily living, mobility support, and implementation of trained crisis intervention techniques.. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES TRAINING AND PROFESSIONAL DEVELOPMENT RESPONSIBILITIES:  Attend and successfully complete all required trainings, demonstrating competence in each area through observed performance, testing, or practical application as appropriate.  Apply learned skills and knowledge consistently in daily work, ensuring compliance with agency policies, protocols, and regulatory requirements.  Participate in staff meetings, team briefings, and professional development activities to stay informed of updates, share information, and support collaborative care. PERSON CENTERED SUPPORT  Provide individualized supports in accordance with each person’s assessed strengths, preferences, needs, and identified outcomes.  Teach, model, and assist with activities of daily living (ADLs), including personal hygiene, bathing, toileting, oral care, grooming, dressing, meal preparation, feeding, housekeeping, laundry, budgeting, medication administration (as authorized), and safe use of community transportation.  Implement strategies that build independence, skill acquisition, and functional competency across home and community environments.  Promote and support community inclusion by assisting individuals with safe community participation, including street safety awareness and appropriate public behavior.  Facilitate informed choice and self-determination by encouraging individuals to express preferences, participate in decision-making, set personal goals, and advocate for themselves.  Provide instruction and guidance in self-advocacy skills, including communication of needs, rights awareness, and problem-solving strategies.  Deliver services in a manner that respects and supports each individual’s cultural background, primary language, spiritual beliefs, gender identity, and personal values.  Implement Life Plan (LP)goals and objectives as written; collect data and complete accurate, objective documentation to reflect progress toward identified outcomes.  Provide skill development and supports in accordance with Staff Action Plans (SAPs), Individual Plan of Protective Oversight (IPOP), behavior support strategies, and all clinical or medical protocols, ensuring consistent application and compliance with established guidelines HEALTH, MEDICAL, AND SAFETY RESPONSIBILITIES:  Notice when individuals ay be upset, anxious, or stressed and respond calmly and safely.  Help individuals use coping skills to manage emotions and feel more in control.  Complete and maintain all required trainings and demonstrate competency in understanding and implementing medical, behavioral, dietary, safety, Level of Supervision (LOS), and therapeutic protocols as written.  Maintain responsibility for the immediate health and safety of individuals during assigned shifts, ensuring appropriate supervision at all times.  Review, understand, and follow all medical, behavioral, dietary, safety, and therapeutic plans precisely as written; promptly observe, document, and report changes in health status, behavior, or level of functioning to appropriate supervisory and clinical staff.  Successfully complete OPWDD-approved AMAP certification and achieve three errorless medication administration observations prior to independently administering medications.  Adhere strictly to all medication administration protocols, documentation requirements, and medication error reporting procedures.  Maintain current certification in CPR and First Aid certification and apply approved strategies in accordance with training.  Successfully complete and maintain SCIP-R certification and apply approved strategies in accordance with training.  Utilize approved de-escalation and crisis intervention techniques consistent with individual behavior support plans, SCIP-R training, and regulatory standards.  Follow universal precautions, infection control standards, and OSHA-compliant safety practices, including proper use of personal protective equipment (PPE).  Participate in and support fire drills, evacuation procedures, and emergency preparedness activities; demonstrate familiarity with site-specific emergency protocols and each individual’s Emergency Evacuation Plan (EEP). SKILL BUILDING AND PRACTICE  Help individuals practice skills they are learning so they can use them at home, in the community, and during daily activities.  Follow Staff Action Plans (SAPs) and individual plans to support skill acquisition and consistent teaching strategies.  Encourage exploration of new skills, activities, and experiences to promote growth, independence, and confidence.  Use positive support techniques and guidance to help individuals learn, generalize, and apply skills safely across settings. INCIDENT REPORTING AND MANDATED REPORTER RESPONSIBILITIES:  Serve as a mandated reporter, immediately reporting any suspected abuse, neglect, mistreatment, or significant incidents in accordance with 14 NYCRR Part 624 and Justice Center requirements.  Protect individuals from harm by de-escalating potentially harmful situations and intervening promptly and appropriately according to agency policies and training.  Document incidents accurately and objectively, ensuring all required information is submitted in a timely manner through proper reporting channels.  Cooperate fully with internal and external oversight, investigations, and review processes during incident protocols, providing truthful, complete, and timely information as requested. CLINICAL RESPONSIBILITIES: BEHAVIORAL AND NURSING SUPPORT  Implement Behavior Support Plans (BSPs) and Nursing Plans of Care exactly as written, ensuring all interventions, medical directives, and care instructions are followed consistently and accurately.  Collect, document, and report behavioral and clinical data objectively and in a timely manner, ensuring records reflect progress, incidents, and changes in condition.  Utilize positive behavior support strategies and nursing protocols to promote skill development, independence, and well-being while reducing maladaptive or unsafe behaviors.  Respond to crisis situations using SCIP-R approved techniques, nursing protocols, and de-escalation strategies, ensuring interventions are applied in the least restrictive manner possible while maintaining safety and dignity.  Recognize signs of medical or behavioral emergencies and respond appropriately, including contacting supervisory, clinical staff, or emergency services (e.g., calling 911) when necessary.  Follow all clinical, nursing, and behavioral safety procedures, maintaining compliance with agency, regulatory, and HIPAA standards. DOCUMENTATION AND CONFIDENTIALITY RESPONSIBILITIES  Record observations, support provided, and progress clearly, accurately, and on time.  Complete data and needed documentation to help the team understand how the individual is doing and plan supports.  Complete all required documentation accurately, legibly, and within established timeframes, including but not limited to daily progress notes, behavioral tracking sheets, nursing tracking sheets, medication administration records, and incident reports.  Utilize electronic health record (EHR) systems as required, ensuring proper security and safeguarding of access credentials.  Maintain strict confidentiality of all protected health information (PHI) in accordance with HIPAA and agency policies.  Share confidential or sensitive information only with authorized personnel and strictly in accordance with regulatory and agency guidelines. TEAMWORK, PROFESSIONALISM, AND COMMUNICATION RESPONSIBILITIES  Take part in team meetings and care planning, sharing observations and helpful information.  Communicate clearly with supervisors, clinicians, and team members to provide consistent support.  Demonstrate professional behavior at all times, including maintaining appropriate boundaries, respect, and ethical conduct when interacting with individuals, families, coworkers, and supervisory staff.  Communicate clearly, effectively, and respectfully in both verbal and written formats, including sharing relevant information with team members, documenting observations, and reporting concerns promptly electronically or as requested.  Collaborate and contribute positively within a multidisciplinary team, supporting shared goals, coordinating care, and assisting colleagues as needed to ensure high-quality services.  Respond constructively to feedback, participate actively in team meetings, and engage in problem-solving to promote a safe and supportive work environment.  Advocate for the needs, preferences, and rights of individuals while balancing professional responsibilities and organizational policies. ENVIRONMENTAL RESPONSIBILITIES  Ensure that the facility and surrounding areas remain clean, sanitary, safe, and well-maintained at all times.  Support individuals in maintaining and personalizing their personal spaces in accordance with their preferences and abilities.  Follow environmental safety standards, food safety protocols, and general maintenance procedures to promote a healthy and safe living environment.  Care for agency property and ensure the proper handling, storage, and protection of individuals’ personal belongings.  Identify and promptly report physical plant or environmental safety risks in accordance with agency policies and procedures. DRIVING AND COMMUNITY INTEGRATION RESPONSIBILITIES  Transport individuals safely to medical appointments, recreational activities, employment programs, and community outings using agency vehicles.  Maintain a valid driver’s license and an acceptable driving record in accordance with agency policy.  Travel between agency sites as operational needs require, ensuring punctuality and reliability.  Operate vehicles safely at all times, following all traffic laws, agency driving protocols, and vehicle surveillance or monitoring procedures.  Identify and promptly report any vehicle maintenance issues, safety concerns, or incidents in accordance with agency policies  Encourage and support individuals to take part in social, recreational, work, or educational activities that match their interests and abilities.  Promote inclusion in the community while keeping safety and dignity in mind. WORK SCHEDULE AND ATTENDANCE RESPONSIBILITIES  Work schedules may include evenings, weekends, holidays, and overtime as necessary to meet program and individual needs.  Remain on-site beyond scheduled hours during emergencies or unexpected staffing shortages to ensure the continuity of care, health, and safety of individuals.  Maintain regular and reliable attendance, reporting absences in accordance with agency policies and procedures. ADDITIONAL DUTIES  May assist with program coverage during staffing shortages, emergencies, or operational needs to ensure continuity of care, supervision, and services.  May be required to temporarily or permanently work, train, or relocate to another program site or service location based on operational needs, staffing requirements, or safety considerations to ensure continuity of services and support for individuals served.  May support additional program activities, community outings, or special events designed to enhance the quality of life, independence, and community inclusion of individuals served.  May assist with household tasks, program preparation, or operational support activities necessary to maintain a safe, organized, and functional environment.  May participate in agency committees, quality improvement initiatives, audits, or training activities as requested by supervisory or leadership staff.  May assist with orientation, mentoring, or peer support for newly hired staff when directed by supervisory staff.  Performs other related duties as assigned by the supervisor or management to support program operations and the health and safety of individuals served. QUALIFICATIONS MINIMUM QUALIFICATIONS AND REQUIRED SKILLS  High school diploma or GED required. Must successfully complete all required background checks in accordance with OPWDD and Justice Center regulations.  Must successfully complete all New Hire Orientation and Annual Mandatory Trainings required by the agency and regulatory authorities.  Must complete required Skills CertificatCompany DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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• E

  Quality Assurance Incident Investigator  

  EIHAB

  full_time - Springfield Gardens

  Posted: 30/06/2026

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  Job DescriptionJob Description2+ years of OPWDD Quality Assurance expe... Read More

  Job DescriptionJob Description

  2+ years of OPWDD Quality Assurance experience is a MUST/REQUIRED

  Position Summary: Develop, implement and oversee quality assurance and regulatory compliance strategies with regard to program-related licensing standards.

  Essential Responsibilities:

  Develop, implement and oversee quality assurance and regulatory compliance strategies by Department with regard to established licensing regulations as they pertain respectively.

  Initiate development of standard operating procedures for monitoring and auditing of program performance by department.Lead the design of monitoring programs to ensure Consumer progress and safety.Identify training and educational needs regarding departmental personnel and make recommendations.Develop and monitor programs to ensure compliance with (Health Insurance Portability and Accountability Act) HIPAA regulations and OPWDD, or other applicable funding entities regulations.Identify and rank areas at risk of non-compliance and recommend strategies to address such issues.Develop systems and relationships to support auditing activities in collaboration with the compliance officer; organize panels of experts to assist in reviews and analysis.Identify and report general compliance issues that may arise through the work process; write and revise standard operating procedures.Review technical publications, articles and abstracts to stay abreast of current regulations and trends, ensure appropriate actions are taken to incorporate necessary revision into workplace environment.Develop monthly progress reports by department, add comparisons by previous monthly report and submit to the Executive Director by the first of the following month.Consumer Incidents: manage, oversee appropriate documentation, report to oversight agencies as required, incidents, and conduct monthly incident review committee meetings.Ensure presence on site during program licensing audits, obtain information for auditors as requested and attend exit conferences.Answer audit deficiencies, write Plan of Corrective Action, and ensure program compliance to such plans.Research state regulations and compliance guidelines; and knowledgeable in best practices.Document quality assurance audit reports and project summaries.Perform other related duties incidental to the work described herein

  Qualifications:

  Qualifications: Possesses at minimum, a Bachelor’s Degree from an accredited program and have at least 3 years of related work experience. A Master’s degree in a related field may be substituted for 2 of required experience.

  Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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• E

  BILINGUAL DRIVER - DIRECT SUPPORT PROFESSIONAL - RESIDENTIAL  

  EIHAB

  full_time - New York

  Posted: 28/06/2026

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  Job DescriptionJob Description:\n\nTitle: Direct Support Professional... Read More

  Job DescriptionJob Description:\n\nTitle: Direct Support Professional Department: Residential Services | Day Services | Community Services Location: Residential Services, Day Services, Community Services, NY FLSA Classification: Non-Exempt Status: Full – Time and Part – Time POSITION SUMMARY The Direct Support Professional (DSP) is tasked with delivering direct care, supervision, and individualized support to individuals within residential, day program, or in-home environments. The DSP is responsible for upholding the health, safety, dignity, and overall well-being of these individuals, adhering to agency policies and procedures, individual program plans, and relevant federal and state regulations. This includes, but is not limited to, protocols for Incident Reporting, Protection of Individual Rights, Safety, and the Code of Conduct. The DSP is responsible for delivering services as stipulated in each individual’s Life Plan (LP), Staff Action Plan (SAP), Plan of Nursing Services (PONS), Behavior Support Plan, Level of Supervision (LOS), and other pertinent safety protocols. Service provision must foster independence, self-determination, community integration, and enriching life experiences, all while upholding individual rights and adhering to regulatory standards. As a mandated reporter under New York State law, the DSP is obligated to promptly report any suspected instances of abuse, neglect, mistreatment, or significant incidents, in compliance with OPWDD and Justice Center regulations. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of person-centered service delivery principles and best practices in supporting individuals with intellectual and developmental disabilities. Working knowledge of Life Plan (LP), Behavior Support Plans (BSP), and medical and clinical directives, including the ability to interpret and apply written plans, goals, and intervention strategies. Knowledge of applicable federal and state regulations governing health, safety, individual rights, mandated reporting, incident reporting, and confidentiality (including HIPAA compliance). Demonstrated ability to observe, assess, and report changes in an individual’s physical, behavioral, or emotional status. Strong written and verbal communication skills, including the ability to produce accurate, objective, and timely documentation utilizing electronic health record systems. Ability to exercise sound judgment, maintain reliability and professionalism, and respond effectively in both routine and emergency situations. Ability to work independently and collaboratively within a multidisciplinary team environment while maintaining appropriate professional boundaries. Physical capability to safely perform essential job functions, including assisting with activities of daily living, mobility support, and implementation of trained crisis intervention techniques.. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES TRAINING AND PROFESSIONAL DEVELOPMENT RESPONSIBILITIES:  Attend and successfully complete all required trainings, demonstrating competence in each area through observed performance, testing, or practical application as appropriate.  Apply learned skills and knowledge consistently in daily work, ensuring compliance with agency policies, protocols, and regulatory requirements.  Participate in staff meetings, team briefings, and professional development activities to stay informed of updates, share information, and support collaborative care. PERSON CENTERED SUPPORT  Provide individualized supports in accordance with each person’s assessed strengths, preferences, needs, and identified outcomes.  Teach, model, and assist with activities of daily living (ADLs), including personal hygiene, bathing, toileting, oral care, grooming, dressing, meal preparation, feeding, housekeeping, laundry, budgeting, medication administration (as authorized), and safe use of community transportation.  Implement strategies that build independence, skill acquisition, and functional competency across home and community environments.  Promote and support community inclusion by assisting individuals with safe community participation, including street safety awareness and appropriate public behavior.  Facilitate informed choice and self-determination by encouraging individuals to express preferences, participate in decision-making, set personal goals, and advocate for themselves.  Provide instruction and guidance in self-advocacy skills, including communication of needs, rights awareness, and problem-solving strategies.  Deliver services in a manner that respects and supports each individual’s cultural background, primary language, spiritual beliefs, gender identity, and personal values.  Implement Life Plan (LP)goals and objectives as written; collect data and complete accurate, objective documentation to reflect progress toward identified outcomes.  Provide skill development and supports in accordance with Staff Action Plans (SAPs), Individual Plan of Protective Oversight (IPOP), behavior support strategies, and all clinical or medical protocols, ensuring consistent application and compliance with established guidelines HEALTH, MEDICAL, AND SAFETY RESPONSIBILITIES:  Notice when individuals ay be upset, anxious, or stressed and respond calmly and safely.  Help individuals use coping skills to manage emotions and feel more in control.  Complete and maintain all required trainings and demonstrate competency in understanding and implementing medical, behavioral, dietary, safety, Level of Supervision (LOS), and therapeutic protocols as written.  Maintain responsibility for the immediate health and safety of individuals during assigned shifts, ensuring appropriate supervision at all times.  Review, understand, and follow all medical, behavioral, dietary, safety, and therapeutic plans precisely as written; promptly observe, document, and report changes in health status, behavior, or level of functioning to appropriate supervisory and clinical staff.  Successfully complete OPWDD-approved AMAP certification and achieve three errorless medication administration observations prior to independently administering medications.  Adhere strictly to all medication administration protocols, documentation requirements, and medication error reporting procedures.  Maintain current certification in CPR and First Aid certification and apply approved strategies in accordance with training.  Successfully complete and maintain SCIP-R certification and apply approved strategies in accordance with training.  Utilize approved de-escalation and crisis intervention techniques consistent with individual behavior support plans, SCIP-R training, and regulatory standards.  Follow universal precautions, infection control standards, and OSHA-compliant safety practices, including proper use of personal protective equipment (PPE).  Participate in and support fire drills, evacuation procedures, and emergency preparedness activities; demonstrate familiarity with site-specific emergency protocols and each individual’s Emergency Evacuation Plan (EEP). SKILL BUILDING AND PRACTICE  Help individuals practice skills they are learning so they can use them at home, in the community, and during daily activities.  Follow Staff Action Plans (SAPs) and individual plans to support skill acquisition and consistent teaching strategies.  Encourage exploration of new skills, activities, and experiences to promote growth, independence, and confidence.  Use positive support techniques and guidance to help individuals learn, generalize, and apply skills safely across settings. INCIDENT REPORTING AND MANDATED REPORTER RESPONSIBILITIES:  Serve as a mandated reporter, immediately reporting any suspected abuse, neglect, mistreatment, or significant incidents in accordance with 14 NYCRR Part 624 and Justice Center requirements.  Protect individuals from harm by de-escalating potentially harmful situations and intervening promptly and appropriately according to agency policies and training.  Document incidents accurately and objectively, ensuring all required information is submitted in a timely manner through proper reporting channels.  Cooperate fully with internal and external oversight, investigations, and review processes during incident protocols, providing truthful, complete, and timely information as requested. CLINICAL RESPONSIBILITIES: BEHAVIORAL AND NURSING SUPPORT  Implement Behavior Support Plans (BSPs) and Nursing Plans of Care exactly as written, ensuring all interventions, medical directives, and care instructions are followed consistently and accurately.  Collect, document, and report behavioral and clinical data objectively and in a timely manner, ensuring records reflect progress, incidents, and changes in condition.  Utilize positive behavior support strategies and nursing protocols to promote skill development, independence, and well-being while reducing maladaptive or unsafe behaviors.  Respond to crisis situations using SCIP-R approved techniques, nursing protocols, and de-escalation strategies, ensuring interventions are applied in the least restrictive manner possible while maintaining safety and dignity.  Recognize signs of medical or behavioral emergencies and respond appropriately, including contacting supervisory, clinical staff, or emergency services (e.g., calling 911) when necessary.  Follow all clinical, nursing, and behavioral safety procedures, maintaining compliance with agency, regulatory, and HIPAA standards. DOCUMENTATION AND CONFIDENTIALITY RESPONSIBILITIES  Record observations, support provided, and progress clearly, accurately, and on time.  Complete data and needed documentation to help the team understand how the individual is doing and plan supports.  Complete all required documentation accurately, legibly, and within established timeframes, including but not limited to daily progress notes, behavioral tracking sheets, nursing tracking sheets, medication administration records, and incident reports.  Utilize electronic health record (EHR) systems as required, ensuring proper security and safeguarding of access credentials.  Maintain strict confidentiality of all protected health information (PHI) in accordance with HIPAA and agency policies.  Share confidential or sensitive information only with authorized personnel and strictly in accordance with regulatory and agency guidelines. TEAMWORK, PROFESSIONALISM, AND COMMUNICATION RESPONSIBILITIES  Take part in team meetings and care planning, sharing observations and helpful information.  Communicate clearly with supervisors, clinicians, and team members to provide consistent support.  Demonstrate professional behavior at all times, including maintaining appropriate boundaries, respect, and ethical conduct when interacting with individuals, families, coworkers, and supervisory staff.  Communicate clearly, effectively, and respectfully in both verbal and written formats, including sharing relevant information with team members, documenting observations, and reporting concerns promptly electronically or as requested.  Collaborate and contribute positively within a multidisciplinary team, supporting shared goals, coordinating care, and assisting colleagues as needed to ensure high-quality services.  Respond constructively to feedback, participate actively in team meetings, and engage in problem-solving to promote a safe and supportive work environment.  Advocate for the needs, preferences, and rights of individuals while balancing professional responsibilities and organizational policies. ENVIRONMENTAL RESPONSIBILITIES  Ensure that the facility and surrounding areas remain clean, sanitary, safe, and well-maintained at all times.  Support individuals in maintaining and personalizing their personal spaces in accordance with their preferences and abilities.  Follow environmental safety standards, food safety protocols, and general maintenance procedures to promote a healthy and safe living environment.  Care for agency property and ensure the proper handling, storage, and protection of individuals’ personal belongings.  Identify and promptly report physical plant or environmental safety risks in accordance with agency policies and procedures. DRIVING AND COMMUNITY INTEGRATION RESPONSIBILITIES  Transport individuals safely to medical appointments, recreational activities, employment programs, and community outings using agency vehicles.  Maintain a valid driver’s license and an acceptable driving record in accordance with agency policy.  Travel between agency sites as operational needs require, ensuring punctuality and reliability.  Operate vehicles safely at all times, following all traffic laws, agency driving protocols, and vehicle surveillance or monitoring procedures.  Identify and promptly report any vehicle maintenance issues, safety concerns, or incidents in accordance with agency policies  Encourage and support individuals to take part in social, recreational, work, or educational activities that match their interests and abilities.  Promote inclusion in the community while keeping safety and dignity in mind. WORK SCHEDULE AND ATTENDANCE RESPONSIBILITIES  Work schedules may include evenings, weekends, holidays, and overtime as necessary to meet program and individual needs.  Remain on-site beyond scheduled hours during emergencies or unexpected staffing shortages to ensure the continuity of care, health, and safety of individuals.  Maintain regular and reliable attendance, reporting absences in accordance with agency policies and procedures. ADDITIONAL DUTIES  May assist with program coverage during staffing shortages, emergencies, or operational needs to ensure continuity of care, supervision, and services.  May be required to temporarily or permanently work, train, or relocate to another program site or service location based on operational needs, staffing requirements, or safety considerations to ensure continuity of services and support for individuals served.  May support additional program activities, community outings, or special events designed to enhance the quality of life, independence, and community inclusion of individuals served.  May assist with household tasks, program preparation, or operational support activities necessary to maintain a safe, organized, and functional environment.  May participate in agency committees, quality improvement initiatives, audits, or training activities as requested by supervisory or leadership staff.  May assist with orientation, mentoring, or peer support for newly hired staff when directed by supervisory staff.  Performs other related duties as assigned by the supervisor or management to support program operations and the health and safety of individuals served. QUALIFICATIONS MINIMUM QUALIFICATIONS AND REQUIRED SKILLS  High school diploma or GED required. Must successfully complete all required background checks in accordance withCompany DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives. Read Less

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