The IT Manager oversees all technology operations to ensure secure, efficient, and reliable systems that support the mission and member services. This role manages infrastructure, cybersecurity, and vendor relationships while aligning technology strategies with organizational and financial goals. Key Responsibilities Manage daily IT operations, including core processing systems, digital banking platforms, and network performance. Maintain system security and compliance with FFIEC, GLBA, and NCUA regulations. Oversee system maintenance, upgrades, backups, and disaster recovery planning. Supervise and develop IT staff, fostering a collaborative, service-oriented environment. Partner with leadership to develop technology strategies and budgets. Manage technology vendors, contracts, and performance. Provide timely technical support and clear communication with all departments. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Minimum 5 years of IT management experience, preferably in a financial institution or banking. Strong knowledge of cybersecurity practices, network infrastructure, and core processing systems.
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