Description Position Summary: The Revenue Cycle Manager is responsible for overseeing the administrative and billing functions related to the capture, management, and collection of service fee revenue. This position also provides accounting support and ensures the organization maintains accurate financial records in accordance with Generally Accepted Accounting Principles (GAAP). The role involves supervising revenue cycle staff and supporting efficient financial operations across systems. Essential Functions: Manage the full revenue cycle process including eligibility and benefit verification, budget creation, billing for services, payment posting, management of unbillables and denials, collections, and reporting within an Electronic Health Record (EHR) system, as well as overlapping functions within the accounting system. Monitor and maintain the overall health of accounts receivable and prepare monthly revenue cycle reports. Supervise revenue cycle staff including hiring, training, performance feedback, and evaluations. Ensure departmental goals are met efficiently and on time. Analyze department workflows and implement process improvements, updated procedures, and better resource utilization to enhance efficiency and compliance with financial policies. Support internal teams, customers, and clients by addressing inquiries related to accounts, billing procedures, and services. Complete special projects and generate reports as requested. Requirements Bachelor’s degree in Accounting, Finance, or a related field required. Minimum of 3 years of experience in credit and collections. At least 2 years of management experience in accounting and/or accounts receivable; non-profit experience preferred. Experience with EHR systems and accounting platforms. Solid knowledge of GAAP and internal control procedures. Strong problem-solving and analytical skills with the ability to collect, evaluate, and interpret data. Excellent communication and interpersonal skills with a high level of professionalism. Demonstrated leadership skills, including the ability to delegate effectively, coach and develop staff, and foster team collaboration. Intermediate to advanced proficiency in Microsoft Office, particularly Excel, as it is used daily in this role.
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