Guest Experience Overnight Host
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST Miami?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supports the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Guest Experience Overnight Host is all about!
Here's the quick lowdown on what you'll do day-to-day:
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellationsGreets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understands requests, responds with appropriate actions and provides accurate information such as outlet hours and local attractionsRuns and reviews daily reports/logsResponsible for all aspects of the night audit process such as, but not limited to: credit card and cash consolidation, actioning credit limit report, settling all hotel house accounts, audit all restaurant and bar receipts, reviewing open folios and settling, and reviewing adjustment report to ensure proper adjustments have been madeHandle all guest complaints and inquiries in a courteous and efficient manner
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Minimum 1-year relevant experience at a comparable quality propertyAble to work weekends and holidaysStrong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English.The Cherries on Top (Nice-to-Haves):
Used HMS, HotSOS, REX systems in the pastKnowledge of the local area, roadways, and servicesSpeaks more than one languageWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Enjoy an annual paid Fun Leave, a day dedicated of having a blast! Read Less Guest Experience Host
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST Miami?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supports the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Guest Experience Host is all about!
Here's the quick lowdown on what you'll do day-to-day:
Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival to departureDeliver the brand promise and provide exceptional guest service at all timesRegister and escort all arrivals according to established procedureLiaise with other departments and necessary outside contracts to ensure excellent service deliveryHandle all guest complaints and inquiries in a courteous and efficient manner
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Minimum 1 year relevant experience. preferably at either a hotel, serviced apartment. Graduate from hotel school is preferredStrong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantageThe Cherries on Top (Nice-to-Haves):
Creative, presentable and self-motivated with a fun and positive personalityVery flexible and able to adapt to different situations, taking enjoyment from everyday being differentWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Enjoy an annual paid Fun Leave, a day dedicated of having a blast!Busser
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST MIAMI?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supports a team to create unique and exceptional memories for our guests. We are committed to providing personalised and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.
Key Responsibilities
Welcome to the core of what being a busser is all about!
Here's the quick lowdown on what you'll do day-to-day:
Clear all tables from dirty dishes, silverware, glassware, and dirty linen; then reset tables for new guestsPolish all glasses and silverware to be used in the outletResponsible for transporting all necessary food/drink items from kitchen/bar to the dining room as soon as possible while following all standards of serviceProvides customer service to external and internal guests, as well as greeting guests who pass by your areaRequirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Food and beverage knowledgeMust be able to lift up to 20 poundsHave strong attention to detailsAvailable to work a flexible shift, including weekends and holidaysThe Cherries on Top (Nice-to-Haves):
Past experience in similar capacity, hotel preference preferred Has taken a Food/Alcohol Handler’s courseWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Busser
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST MIAMI?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supports a team to create unique and exceptional memories for our guests. We are committed to providing personalised and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.
Key Responsibilities
Welcome to the core of what being a busser is all about!
Here's the quick lowdown on what you'll do day-to-day:
Clear all tables from dirty dishes, silverware, glassware, and dirty linen; then reset tables for new guestsPolish all glasses and silverware to be used in the outletResponsible for transporting all necessary food/drink items from kitchen/bar to the dining room as soon as possible while following all standards of serviceProvides customer service to external and internal guests, as well as greeting guests who pass by your areaRequirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Food and beverage knowledgeMust be able to lift up to 20 poundsHave strong attention to detailsAvailable to work a flexible shift, including weekends and holidaysThe Cherries on Top (Nice-to-Haves):
Past experience in similar capacity, hotel preference preferred Has taken a Food/Alcohol Handler’s courseWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Housekeeping Supervisor
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST Miami?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supervises the housekeeping team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritize our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Housekeeping Supervisor is all about!
Here's the quick lowdown on what you'll do day-to-day:
Assigns and instructs housekeeping in details of workGreets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understands requests, responds with appropriate actions and provides accurate information such as outlet hours and local attractionsDecides and acts based on previous experience and good judgment, sometimes revising approach to accommodate unusual situationLiaise with other departments and necessary outside contracts to ensure excellent service deliveryHandle all guest complaints and inquiries in a courteous and efficient manner
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Minimum 3 years relevant experienceAble to work a flexible schedule, including weekends and holidaysStrong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantageThe Cherries on Top (Nice-to-Haves):
Used HMS, HotSOS, REX systems in the pastKnowledge of the local area, roadways, and servicesSpeaks more than one languageWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Enjoy an annual paid Fun Leave, a day dedicated of having a blast!
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST Miami?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supervises the housekeeping team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritize our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Housekeeping Supervisor is all about!
Here's the quick lowdown on what you'll do day-to-day:
Assigns and instructs housekeeping in details of workGreets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understands requests, responds with appropriate actions and provides accurate information such as outlet hours and local attractionsDecides and acts based on previous experience and good judgment, sometimes revising approach to accommodate unusual situationLiaise with other departments and necessary outside contracts to ensure excellent service deliveryHandle all guest complaints and inquiries in a courteous and efficient manner
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Minimum 3 years relevant experienceAble to work a flexible schedule, including weekends and holidaysStrong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantageThe Cherries on Top (Nice-to-Haves):
Used HMS, HotSOS, REX systems in the pastKnowledge of the local area, roadways, and servicesSpeaks more than one languageWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Enjoy an annual paid Fun Leave, a day dedicated of having a blast! Read LessHousekeeping Supervisor
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST Miami?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supervises the housekeeping team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritize our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Housekeeping Supervisor is all about!
Here's the quick lowdown on what you'll do day-to-day:
Assigns and instructs housekeeping in details of workGreets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understands requests, responds with appropriate actions and provides accurate information such as outlet hours and local attractionsDecides and acts based on previous experience and good judgment, sometimes revising approach to accommodate unusual situationLiaise with other departments and necessary outside contracts to ensure excellent service deliveryHandle all guest complaints and inquiries in a courteous and efficient manner
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Minimum 3 years relevant experienceAble to work a flexible schedule, including weekends and holidaysStrong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantageThe Cherries on Top (Nice-to-Haves):
Used HMS, HotSOS, REX systems in the pastKnowledge of the local area, roadways, and servicesSpeaks more than one languageWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Enjoy an annual paid Fun Leave, a day dedicated of having a blast! Read LessGuest Experience Supervisor
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST Miami?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supervises the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Guest Experience Supervisor is all about!
Here's the quick lowdown on what you'll do day-to-day:
Assigns and instructs Guest Experience Hosts in details of workGreets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understands requests, responds with appropriate actions and provides accurate information such as outlet hours and local attractionsDecides and acts based on previous experience and good judgment, sometimes revising approach to accommodate unusual situationLiaise with other departments and necessary outside contracts to ensure excellent service deliveryHandle all guest complaints and inquiries in a courteous and efficient manner
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Minimum 3 years relevant experienceAble to work a flexible schedule, including weekends and holidaysStrong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantageThe Cherries on Top (Nice-to-Haves):
Used HMS, HotSOS, REX systems in the pastKnowledge of the local area, roadways, and servicesSpeaks more than one languageWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Enjoy an annual paid Fun Leave, a day dedicated of having a blast! Read LessPool Attendant
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST MIAMI?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supports a team to create unique and exceptional memories for our guests. We are committed to providing personalized and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Pool Attendant is all about!
Here's the quick lowdown on what you'll do day-to-day:
Ensures guests safety by enforcing all pool regulations and rulesCleaning and upkeep of the pool area along with the cabanas, lounge chairs, and towel hut operationsProvides exceptional guest service Constantly provides customers with accurate information about the venue and property as well as entertainment offered in each.
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Able to lift at least 50 poundsAble to work in various weather conditions, heat, cold, rain, sun, etc.Be comfortable in and around poolsAvailable to work a flexible shift, including weekends and holidaysThe Cherries on Top (Nice-to-Haves):
At least 6 months experience in service-related positionHas taken a Food/Alcohol Handler’s courseWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby. Read LessGuest Experience Host
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST Miami?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role supports the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Guest Experience Host is all about!
Here's the quick lowdown on what you'll do day-to-day:
Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival to departureDeliver the brand promise and provide exceptional guest service at all timesRegister and escort all arrivals according to established procedureLiaise with other departments and necessary outside contracts to ensure excellent service deliveryHandle all guest complaints and inquiries in a courteous and efficient manner
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
Minimum 1 year relevant experience. preferably at either a hotel, serviced apartment. Graduate from hotel school is preferredStrong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantageThe Cherries on Top (Nice-to-Haves):
Creative, presentable and self-motivated with a fun and positive personalityVery flexible and able to adapt to different situations, taking enjoyment from everyday being differentWe've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
Dine at our team Canteen and save on meals!Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.Enjoy discounts at our restaurants and bars.Speak up & put your own ideas into actions. Think differently!Discounted transportation passes and parking nearby.Enjoy an annual paid Fun Leave, a day dedicated of having a blast!