About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
About Hybrid
Recently acquired by EAB, Hybrid is a globally recognized and award-winning agency that operates as a full-service marketing partner for the education sector, connecting universities with students worldwide. Powered by unrivaled insight, advanced technology, and AI-driven enrollment strategies, our integrated marketing solutions help education brands grow. We tackle the sector’s toughest challenges head-on and continuously strive for excellence, staying on the pulse of emerging trends. When you join our division of EAB, you become part of a tight-knit, ambitious, supportive, and rapidly growing team. You’ll work on big ideas with talented colleagues who respect your input, challenge your thinking and push you to do your best work. Visit our website to learn more about our story.
The Role in Brief:
Senior Account Manager, Hybrid
With 40% year-on-year growth, we are still in our high-growth phase. But we've only just started. We entered the US market last summer and have since secured strategic partnerships with prestigious Higher Education colleges across the country. We currently have a rare opportunity to join Hybrid as a Senior Account Manager, where you'll play a pivotal role in delivering bespoke and complex digital campaigns.
We are looking to hire a strong digital-savvy Senior Account Manager with a deep understanding of media buying strategies and campaigns to help us meet and exceed specific client brand, engagement and student recruitment goals.
You'll be leading the relationship and be responsible for the success of our flagship US strategic client. As the Senior Account Manager, you will work with our dedicated teams to deliver world class campaigns across paid media (PPC, paid social, display, programmatic).
This is a unique opportunity to join a rapidly expanding media agency, advise prestigious clients in the higher education sector on their digital advertising, have a lasting impact on students furthering their education, be part of a global business that works across borders, and be an integral part of Hybrid’s expansion in the US in a strategically core role.
This hire will be based in our Philadelphia, PA office. During the first three months, you’ll work in-office five days per week to build strong connections with the team and gain hands-on experience. After onboarding, you’ll transition to a hybrid schedule of three days in-office (Mon, Tues, Thurs) and two days remote (Wed, Fri).
Primary Responsibilities:
· Lead the senior relationship for the strategic account to understand campaign brief requirements and communicate goals internally
· Advise the client on media buying and strategy and take ownership of the successful delivery
· Spot opportunities to unlock growth of the account across paid media, turning these ideas into action
· Manage client budgets, producing project schedules and reporting on campaign performance
· Work with the wider team on new business pitches and presenting to potential clients to win future accounts
· Inspire, motivate and develop team members to deliver quality campaigns that excite our clients
· Work with our ambitious and dedicated Paid Media specialists on exciting campaigns
· Travel to client sites as and when required to deliver review meetings.
Basic Qualifications:
· 5+ years of experience in account management, client services, or digital marketing
· 3-4+ years of experience owning client relationships
· Experience managing multiple clients simultaneously
· Agency experience working in a client services role
· A strong understanding of key paid media channels (PPC, Paid Social, Display etc.) to shape campaign progress and drive results
· A highly energetic presence to engage clients and build rapport, while galvanizing our team to deliver powerful campaigns
· A passion for planning, pitching and winning new business
· Fantastic attention to detail, organizational skills and a calm presence to deliver under pressure
· The ability to build long-term relationships and shape the media and marketing strategy for our global partners
Ideal Qualifications:
· Bachelor’s degree preferred
· Experience managing a large portfolio of 4–8 clients with varying budgets
· Previous experience of the set-up and implementation of paid media campaigns would be helpful; however it is not a must, in this role
· An understanding of the creative process within an agency would be beneficial
· Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
· Medical, dental, and vision insurance plans; dependents and domestic partners eligible
· 20+ days of PTO annually, in addition to paid firm and floating holidays
· Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
· 401(k) retirement savings plan with annual discretionary company matching contribution
· Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
· Employee assistance program with counseling services and resources available to all employees and immediate family
· Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
· Fertility treatment coverage and adoption or surrogacy assistance
· Paid parental leave with phase back to work program for birthing and non-birthing parents
· Access to milk shipping service to support nursing employees during business travel
· Discounted pet health insurance coverage for dog and cat family members
· Company-provided life, AD&D, and disability insurance
· Financial wellness resources and membership in a robust employee discount program
· Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Read Less
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
About Hybrid
Recently acquired by EAB, Hybrid is a globally recognized and award-winning agency that operates as a full-service marketing partner for the education sector, connecting universities with students worldwide. Powered by unrivaled insight, advanced technology, and AI-driven enrollment strategies, our integrated marketing solutions help education brands grow. We tackle the sector’s toughest challenges head-on and continuously strive for excellence, staying on the pulse of emerging trends. When you join our division of EAB, you become part of a tight-knit, ambitious, supportive, and rapidly growing team. You’ll work on big ideas with talented colleagues who respect your input, challenge your thinking and push you to do your best work. Visit our website to learn more about our story.
The Role in Brief:
Digital Account Manager
With 40% year-on-year growth, we are still in our high-growth phase. But we've only just started. We entered the US market last summer and have since secured strategic partnerships with prestigious Higher Education colleges across the country. We currently have a rare opportunity to join Hybrid as a Digital Account Manager, where you'll play a pivotal role in delivering bespoke and complex digital campaigns.
We are looking to hire a strong digital-savvy Digital Account Manager with a deep understanding of media buying strategies and campaigns to help us meet and exceed specific client brand, engagement and student recruitment goals.
You'll be leading the relationship and be responsible for the success of our flagship US strategic client. As the Digital Account Manager, you will work with our dedicated teams to deliver world class campaigns across paid media (PPC, paid social, display, programmatic).
This is a unique opportunity to join a rapidly expanding media agency, advise prestigious clients in the higher education sector on their digital advertising, have a lasting impact on students furthering their education, be part of a global business that works across borders, and be an integral part of Hybrid’s expansion in the US in a strategically core role.
This hire will be based in our Philadelphia, PA office. During the first three months, you’ll work in-office five days per week to build strong connections with the team and gain hands-on experience. After onboarding, you’ll transition to a hybrid schedule of three days in-office (Mon, Tues, Thurs) and two days remote (Wed, Fri).
This role is listed as Digital Account Manager for posting purposes; the official and internal title of this hire is expected to be Senior Account Manager to align with EAB business norms.
Primary Responsibilities:
· Lead the senior relationship for the strategic account to understand campaign brief requirements and communicate goals internally
· Advise the client on media buying and strategy and take ownership of the successful delivery
· Spot opportunities to unlock growth of the account across paid media, turning these ideas into action
· Manage client budgets, producing project schedules and reporting on campaign performance
· Work with the wider team on new business pitches and presenting to potential clients to win future accounts
· Inspire, motivate and develop team members to deliver quality campaigns that excite our clients
· Work with our ambitious and dedicated Paid Media specialists on exciting campaigns
· Travel to client sites as and when required to deliver review meetings.
Basic Qualifications:
· 5+ years of experience in account management, client services, or digital marketing
· 3-4+ years of experience owning client relationships
· Experience managing multiple clients simultaneously
· Agency experience working in a client services role
· A strong understanding of key paid media channels (PPC, Paid Social, Display etc.) to shape campaign progress and drive results
· A highly energetic presence to engage clients and build rapport, while galvanizing our team to deliver powerful campaigns
· A passion for planning, pitching and winning new business
· Fantastic attention to detail, organizational skills and a calm presence to deliver under pressure
· The ability to build long-term relationships and shape the media and marketing strategy for our global partners
Ideal Qualifications:
· Bachelor’s degree preferred
· Experience managing a large portfolio of 4–8 clients with varying budgets
· Previous experience of the set-up and implementation of paid media campaigns would be helpful; however it is not a must, in this role
· An understanding of the creative process within an agency would be beneficial
· Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
· Medical, dental, and vision insurance plans; dependents and domestic partners eligible
· 20+ days of PTO annually, in addition to paid firm and floating holidays
· Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
· 401(k) retirement savings plan with annual discretionary company matching contribution
· Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
· Employee assistance program with counseling services and resources available to all employees and immediate family
· Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
· Fertility treatment coverage and adoption or surrogacy assistance
· Paid parental leave with phase back to work program for birthing and non-birthing parents
· Access to milk shipping service to support nursing employees during business travel
· Discounted pet health insurance coverage for dog and cat family members
· Company-provided life, AD&D, and disability insurance
· Financial wellness resources and membership in a robust employee discount program
· Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Read Less
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
About Hybrid
Recently acquired by EAB, Hybrid is a globally recognized and award-winning agency that operates as a full-service marketing partner for the education sector, connecting universities with students worldwide. Powered by unrivaled insight, advanced technology, and AI-driven enrollment strategies, our integrated marketing solutions help education brands grow. We tackle the sector’s toughest challenges head-on and continuously strive for excellence, staying on the pulse of emerging trends. When you join our division of EAB, you become part of a tight-knit, ambitious, supportive, and rapidly growing team. You’ll work on big ideas with talented colleagues who respect your input, challenge your thinking and push you to do your best work. Visit our website to learn more about our story.
The Role in Brief:
Senior Account Manager, Hybrid
With 40% year-on-year growth, we are still in our high-growth phase. But we've only just started. We entered the US market last summer and have since secured strategic partnerships with prestigious Higher Education colleges across the country. We currently have a rare opportunity to join Hybrid as a Senior Account Manager, where you'll play a pivotal role in delivering bespoke and complex digital campaigns.
We are looking to hire a strong digital-savvy Senior Account Manager with a deep understanding of media buying strategies and campaigns to help us meet and exceed specific client brand, engagement and student recruitment goals.
You'll be leading the relationship and be responsible for the success of our flagship US strategic client. As the Senior Account Manager, you will work with our dedicated teams to deliver world class campaigns across paid media (PPC, paid social, display, programmatic).
This is a unique opportunity to join a rapidly expanding media agency, advise prestigious clients in the higher education sector on their digital advertising, have a lasting impact on students furthering their education, be part of a global business that works across borders, and be an integral part of Hybrid’s expansion in the US in a strategically core role.
This hire will be based in our Philadelphia, PA office. During the first three months, you’ll work in-office five days per week to build strong connections with the team and gain hands-on experience. After onboarding, you’ll transition to a hybrid schedule of three days in-office (Mon, Tues, Thurs) and two days remote (Wed, Fri).
Primary Responsibilities:
· Lead the senior relationship for the strategic account to understand campaign brief requirements and communicate goals internally
· Advise the client on media buying and strategy and take ownership of the successful delivery
· Spot opportunities to unlock growth of the account across paid media, turning these ideas into action
· Manage client budgets, producing project schedules and reporting on campaign performance
· Work with the wider team on new business pitches and presenting to potential clients to win future accounts
· Inspire, motivate and develop team members to deliver quality campaigns that excite our clients
· Work with our ambitious and dedicated Paid Media specialists on exciting campaigns
· Travel to client sites as and when required to deliver review meetings.
Basic Qualifications:
· 5+ years of experience in account management, client services, or digital marketing
· 3-4+ years of experience owning client relationships
· Experience managing multiple clients simultaneously
· Agency experience working in a client services role
· A strong understanding of key paid media channels (PPC, Paid Social, Display etc.) to shape campaign progress and drive results
· A highly energetic presence to engage clients and build rapport, while galvanizing our team to deliver powerful campaigns
· A passion for planning, pitching and winning new business
· Fantastic attention to detail, organizational skills and a calm presence to deliver under pressure
· The ability to build long-term relationships and shape the media and marketing strategy for our global partners
Ideal Qualifications:
· Bachelor’s degree preferred
· Experience managing a large portfolio of 4–8 clients with varying budgets
· Previous experience of the set-up and implementation of paid media campaigns would be helpful; however it is not a must, in this role
· An understanding of the creative process within an agency would be beneficial
· Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
· Medical, dental, and vision insurance plans; dependents and domestic partners eligible
· 20+ days of PTO annually, in addition to paid firm and floating holidays
· Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
· 401(k) retirement savings plan with annual discretionary company matching contribution
· Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
· Employee assistance program with counseling services and resources available to all employees and immediate family
· Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
· Fertility treatment coverage and adoption or surrogacy assistance
· Paid parental leave with phase back to work program for birthing and non-birthing parents
· Access to milk shipping service to support nursing employees during business travel
· Discounted pet health insurance coverage for dog and cat family members
· Company-provided life, AD&D, and disability insurance
· Financial wellness resources and membership in a robust employee discount program
· Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Read Less
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
About Hybrid
Recently acquired by EAB, Hybrid is a globally recognized and award-winning agency that operates as a full-service marketing partner for the education sector, connecting universities with students worldwide. Powered by unrivaled insight, advanced technology, and AI-driven enrollment strategies, our integrated marketing solutions help education brands grow. We tackle the sector’s toughest challenges head-on and continuously strive for excellence, staying on the pulse of emerging trends. When you join our division of EAB, you become part of a tight-knit, ambitious, supportive, and rapidly growing team. You’ll work on big ideas with talented colleagues who respect your input, challenge your thinking and push you to do your best work. Visit our website to learn more about our story.
The Role in Brief:
Media Planning Manager
With 40% year-on-year growth, we are still in our high-growth phase. But we've only just started. We entered the US market last summer and have since secured strategic partnerships with prestigious Higher Education colleges across the country. We currently have a rare opportunity to join Hybrid as a Media Planning Manager, where you'll play a pivotal role in delivering bespoke and complex digital campaigns.
We are looking to hire a strong digital-savvy Media Planning Manager with a deep understanding of media buying strategies and campaigns to help us meet and exceed specific client brand, engagement and student recruitment goals.
You'll be leading the relationship and be responsible for the success of our flagship US strategic client. As the Digital Account Manager, you will work with our dedicated teams to deliver world class campaigns across paid media (PPC, paid social, display, programmatic).
This is a unique opportunity to join a rapidly expanding media agency, advise prestigious clients in the higher education sector on their digital advertising, have a lasting impact on students furthering their education, be part of a global business that works across borders, and be an integral part of Hybrid’s expansion in the US in a strategically core role.
This hire will be based in our Philadelphia, PA office. During the first three months, you’ll work in-office five days per week to build strong connections with the team and gain hands-on experience. After onboarding, you’ll transition to a hybrid schedule of three days in-office (Mon, Tues, Thurs) and two days remote (Wed, Fri).
This role is listed as Media Planning Manager for posting purposes; the official and internal title of this hire is expected to be Senior Account Manager to align with EAB business norms.
Primary Responsibilities:
· Lead the senior relationship for the strategic account to understand campaign brief requirements and communicate goals internally
· Advise the client on media buying and strategy and take ownership of the successful delivery
· Spot opportunities to unlock growth of the account across paid media, turning these ideas into action
· Manage client budgets, producing project schedules and reporting on campaign performance
· Work with the wider team on new business pitches and presenting to potential clients to win future accounts
· Inspire, motivate and develop team members to deliver quality campaigns that excite our clients
· Work with our ambitious and dedicated Paid Media specialists on exciting campaigns
· Travel to client sites as and when required to deliver review meetings.
Basic Qualifications:
· 5+ years of experience in account management, client services, or digital marketing
· 3-4+ years of experience owning client relationships
· Experience managing multiple clients simultaneously
· Agency experience working in a client services role
· A strong understanding of key paid media channels (PPC, Paid Social, Display etc.) to shape campaign progress and drive results
· A highly energetic presence to engage clients and build rapport, while galvanizing our team to deliver powerful campaigns
· A passion for planning, pitching and winning new business
· Fantastic attention to detail, organizational skills and a calm presence to deliver under pressure
· The ability to build long-term relationships and shape the media and marketing strategy for our global partners
Ideal Qualifications:
· Bachelor’s degree preferred
· Experience managing a large portfolio of 4–8 clients with varying budgets
· Previous experience of the set-up and implementation of paid media campaigns would be helpful; however it is not a must, in this role
· An understanding of the creative process within an agency would be beneficial
· Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
· Medical, dental, and vision insurance plans; dependents and domestic partners eligible
· 20+ days of PTO annually, in addition to paid firm and floating holidays
· Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
· 401(k) retirement savings plan with annual discretionary company matching contribution
· Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
· Employee assistance program with counseling services and resources available to all employees and immediate family
· Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
· Fertility treatment coverage and adoption or surrogacy assistance
· Paid parental leave with phase back to work program for birthing and non-birthing parents
· Access to milk shipping service to support nursing employees during business travel
· Discounted pet health insurance coverage for dog and cat family members
· Company-provided life, AD&D, and disability insurance
· Financial wellness resources and membership in a robust employee discount program
· Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Read LessAbout EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Event Host
The Event Host leads the planning and execution of EAB’s onsite partner events, owning every detail from room setup to guest experience. This role is all about creating a polished, welcoming environment where everything runs smoothly — and where partners feel genuinely cared for from arrival to departure.
The Host manages all event logistics onsite, coordinating across teams, vendors, and guests to ensure events reflect EAB’s hospitality and high standards. It’s a role for someone who thrives on organization, problem-solving, and bringing people together in a seamless, memorable way.
They are charged with giving gracious and knowledgeable assistance to partners and other event attendees who are visiting the Richmond, VA office. This role is highly visible and integral to the success of our partner client events.
This role is based in EAB’s Richmond, VA office.
Primary Responsibilities:
Own end-to-end execution of partner events hosted in EAB’s Richmond, VA office.Oversee all onsite logistics including catering, AV coordination, signage, transportation, and space setup.Takes ownership and pride in creating stellar first impressions and creating moments of wow for event attendees.Ensure superior service is provided to both internal and external constituencies.Coordinate directly with Facilities and vendors to ensure the event environment is polished, professional, and guest-ready.Prepare meeting rooms and event spaces per detailed specifications — including nametags, table tents, materials, and amenities.Handle ground transportation logistics, tracking arrivals and departures for guests and speakers to ensure a smooth experience.Prepare and distribute final travel itineraries and event documents for guests as needed.Work a flexible schedule to cover early starts or evening events.Maintain a professional, calm, and service-oriented demeanor at all times.Perform additional duties as assigned.Basic Qualifications:
Associate’s or Bachelor’s DegreeExcellent academic recordWorking knowledge of common workplace tools such as Outlook, Excel, PowerPoint, and Salesforce.Demonstrated success delivering service both internally and externallyComfortable standing and walking for extended periods during events.Comfortable with physically transporting items and equipment from one location to another as well as bending, reaching, and climbing smaller ladders during setup.Must be able to support meetings in both Richmond, VA and Washington, D.C. offices, with flexibility to travel as required by event locationsSome job activities may be required outside of typical workdays/hours.Experience working in a team environmentExperience in an office settingIdeal Qualifications:
Ability to communicate effectively in person, by e-mail, and on the phone in a business settingAbility to successfully overcome challenges or obstaclesExperience thinking through problems creativelySharp eye for precision and detail Strong work ethicProven experience managing multiple, competing prioritiesCommitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspirationIf you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary for this role is $35,000 per year.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible20+ days of PTO annually, in addition to paid firm and floating holidaysDaytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)401(k) retirement savings plan with annual discretionary company matching contributionHealth savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plansEmployee assistance program with counseling services and resources available to all employees and immediate familyWellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxationFertility treatment coverage and adoption or surrogacy assistancePaid parental leave with phase back to work program for birthing and non-birthing parentsAccess to milk shipping service to support nursing employees during business travelDiscounted pet health insurance coverage for dog and cat family membersCompany-provided life, AD&D, and disability insuranceFinancial wellness resources and membership in a robust employee discount programAccess to employee resource groups, merit-based advancement, and dynamic professional growth opportunitiesBenefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
#LI-onsite
Read LessAbout EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Event Host
The Event Host leads the planning and execution of EAB’s onsite partner events, owning every detail from room setup to guest experience. This role is all about creating a polished, welcoming environment where everything runs smoothly — and where partners feel genuinely cared for from arrival to departure.
The Host manages all event logistics onsite, coordinating across teams, vendors, and guests to ensure events reflect EAB’s hospitality and high standards. It’s a role for someone who thrives on organization, problem-solving, and bringing people together in a seamless, memorable way.
They are charged with giving gracious and knowledgeable assistance to partners and other event attendees who are visiting the Washington, D.C. office. This role is highly visible and integral to the success of our partner client events.
This role is based in EAB’s Washington, D.C. office.
Primary Responsibilities:
Own end-to-end execution of partner events hosted in EAB’s Washington, D.C. office.Oversee all onsite logistics including catering, AV coordination, signage, transportation, and space setup.Takes ownership and pride in creating stellar first impressions and creating moments of wow for event attendees.Ensure superior service is provided to both internal and external constituencies.Coordinate directly with Facilities and vendors to ensure the event environment is polished, professional, and guest-ready.Prepare meeting rooms and event spaces per detailed specifications — including nametags, table tents, materials, and amenities.Handle ground transportation logistics, tracking arrivals and departures for guests and speakers to ensure a smooth experience.Prepare and distribute final travel itineraries and event documents for guests as needed.Work a flexible schedule to cover early starts or evening events.Maintain a professional, calm, and service-oriented demeanor at all times.Perform additional duties as assigned.Basic Qualifications:
Associate’s or Bachelor’s DegreeExcellent academic recordWorking knowledge of common workplace tools such as Outlook, Excel, PowerPoint, and Salesforce.Demonstrated success delivering service both internally and externallyComfortable standing and walking for extended periods during events.Comfortable with physically transporting items and equipment from one location to another as well as bending, reaching, and climbing smaller ladders during setup.Must be able to support meetings in both Richmond, VA and Washington, D.C. offices, with flexibility to travel as required by event locationsSome job activities may be required outside of typical workdays/hours.Experience working in a team environmentExperience in an office settingIdeal Qualifications:
Ability to communicate effectively in person, by e-mail, and on the phone in a business settingAbility to successfully overcome challenges or obstaclesExperience thinking through problems creativelySharp eye for precision and detail Strong work ethicProven experience managing multiple, competing prioritiesCommitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspirationIf you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary for this role is $40,000 per year.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible20+ days of PTO annually, in addition to paid firm and floating holidaysDaytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)401(k) retirement savings plan with annual discretionary company matching contributionHealth savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plansEmployee assistance program with counseling services and resources available to all employees and immediate familyWellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxationFertility treatment coverage and adoption or surrogacy assistancePaid parental leave with phase back to work program for birthing and non-birthing parentsAccess to milk shipping service to support nursing employees during business travelDiscounted pet health insurance coverage for dog and cat family membersCompany-provided life, AD&D, and disability insuranceFinancial wellness resources and membership in a robust employee discount programAccess to employee resource groups, merit-based advancement, and dynamic professional growth opportunitiesBenefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
#LI-onsite
Read Less
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Senior Director, Research Account Management (Team Lead)
The Senior Director, Research Account Management, will lead a team of Account Managers responsible for driving retention, and growth across a $60M+ renewal pool for EAB’s Research programs. This leader will oversee renewal and expansion strategy, coach the team on complex partner engagement and negotiations, and directly support the most strategic, complex, or at-risk partnerships. The role requires strong commercial judgment, executive presence, people leadership, and cross-functional collaboration with Sales, Product, Research, and Success teams to strengthen partner relationships, translate data and market feedback into business strategy, and improve renewal and share-of-wallet outcomes.
This role reports to the Vice President, Research Account Management and Partner Success.
This position may be based in Washington, DC; exceptional candidates based remotely within the continental United States are also encouraged to apply.
This position is also posted at the Managing Director level; applicants are being considered at both levels for the single opportunity.
Primary Responsibilities:
Revenue & Pipeline Management
· Responsible for a business line/team renewal pool of $60M+ on an annual basis, including understanding partner decision processes, budgeting cycles, renewal timing, contracting dynamics, oversight for renewal KPIs, revenue projections, pacing, and goal attainment.
· Maintain a current view of top renewal risks and opportunities across the team portfolio, including top contracts, partner dynamics, decision risks, weak spots, growth opportunities, and where leadership attention is needed.
· Use Salesforce and other data sources to run monthly and quarterly pacing, risk/opportunity reviews, revenue projections, and goal tracking; translate reporting into prioritized action for the team.
· Generate ideas and lead save, renewal, and growth plays that improve renewal rate performance beyond current goals.
· Manage team against Salesforce and other data tracking and reporting expectations, ensuring high-quality and timely compliance.
Skilled Negotiation
· Lead complex and sensitive negotiations, challenging renewal discussions, and creative contracting; coach and upskill the team in this area.
· Support Account Managers in developing value-based renewal narratives, escalation strategies, and save plans that go beyond discounting when partners question value or face budget pressure.
Partner Knowledge, Portfolio Command & Engagement
· Conduct consultative one-on-one presentations to educate partners on EAB services, acting as an escalation point for the team as needed.
· Manage team against developing a deep knowledge of partner priorities at the institutional level as well as by partnership program, and mapping to effective commercial value narratives.
· Understand partner internal politics and key influencers; coach Account Managers on how to navigate complex partner dynamics.
Data-Driven Prioritization & Operating Cadence
· Build and maintain repeatable operating rhythms for the team, such as renewal reviews, large-contract reviews, account-planning sessions, top-risk/top-opportunity trackers, and 30/60/90 follow-up plans.
· Use partner and portfolio signals - including utilization, impact evidence, diagnostic calls, APRs or success plans, executive/persona engagement, and decision risk - to determine where the team should spend time and where leadership should intervene.
· Develop or refine best practices, scripting, collateral, templates, and accountability flows that improve consistency, follow-through, and service quality across the team.
· Communicate business priorities, tradeoffs, and next steps clearly through crisp team updates, leadership pre-wires, and action-oriented meetings.
Market Intelligence
· Monitor and communicate partner and market interests and trends across programs to Sales, Product, Research, Success delivery teams, and Commercial leadership on a regular and ongoing basis.
· Synthesize patterns in win/loss themes, partner feedback, value objections, and market needs; translates patterns into recommendations for product, service, messaging, and go-to-market improvements.
· Drive product and service strategy by acting as a voice of the market and thought partner to broader leadership.
Industry and Content Knowledge
· External: Develop a deep understanding of key industry and segment issues and challenges; understand EAB’s point of view on industry issues.
· Internal: Develop deep knowledge of EAB programs and offerings; support the team in developing the voice of the market for EAB and other key internal stakeholders; help develop best practices, scripting, and collateral to improve overall service delivery.
Internal Collaboration
· Partner with Sales, Product, Research, and Success delivery teams to drive value, impact, and renewals while innovating as necessary to help grow the business.
· Lead outcomes through influence across shared-ownership workstreams, resolving ambiguity, aligning stakeholders around common plays, and ensuring cross-functional follow-through without relying solely on formal authority.
Leadership & Management
· Manage a team of Account Managers, driving excellence in service and impact delivery and renewal/commercial outcomes.
· Serve as an indirect manager to Account Management Associates.
· Support staffing, coverage, onboarding, transition planning, and portfolio deployment decisions; match staff strengths and development needs to portfolio and business priorities.
· Coach Account Managers in live business situations, including preparation for difficult partner conversations, role-play, post-call coaching, feedback, measurable development goals, and stretch opportunities.
· Coordinate with Account Management leadership and Sales leadership on broader revenue and go-to-market strategy.
Basic Qualifications:
· Bachelor’s Degree from an accredited College/University.
· Minimum of 8-10+ years of post-graduate professional experience.
· Experience in Sales, Account Management, Partner Success, and/or an equivalent role, including a revenue quota and proven record of success.
· Ability to communicate effectively, both orally and in writing, with senior executives.
· Proven ability to meet monthly, quarterly, and annual financial goals.
· Proven staff management and coaching experience.
· Proven negotiation skills and ability to coach others through complex renewal, value, or contracting conversations.
· Experience building relationships internally and externally, and ability to collaborate effectively and manage multiple clients.
· Willingness to travel up to 20%, with a virtual partner-facing expectation of up to 70%.
· Valid driver’s license.
· Experience with at least one of the following:
o Client management
o Delivering client presentations and facilitating discussion
o Teaching and/or breaking down complex or abstract ideas into simpler concepts
Ideal Qualifications:
· Professional experience serving the education sector and/or experience working within a B-to-B subscription-based content and services organization.
· Experience managing a commercial and/or partner success team, including skills coaching, staff career management/pathing, pipeline management, service strategy and utilization management, and motivating toward goals.
· Experience building repeatable operating cadence, playbooks, trackers, or accountability systems that improve team execution and follow-through.
· Experience working with Product, Research, and delivery teams to drive innovation and influence offerings in support of market and partner feedback and trends.
· Analytical thinking skills and ability to use quantitative and qualitative data to prioritize team effort, surface risks/opportunities, and manage processes, projects, and operations.
· Proven experience managing multiple, competing priorities to deliver strategic impact.
· Strong judgment, executive presence, and ability to handle ambiguous, politically complex, or high-stakes partner and internal situations.
· Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary (base) range for this role is $85,000 - $116,500 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
· Medical, dental, and vision insurance plans; dependents and domestic partners eligible
· 20+ days of PTO annually, in addition to paid firm and floating holidays
· Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
· 401(k) retirement savings plan with annual discretionary company matching contribution
· Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
· Employee assistance program with counseling services and resources available to all employees and immediate family
· Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
· Fertility treatment coverage and adoption or surrogacy assistance
· Paid parental leave with phase back to work program for birthing and non-birthing parents
· Access to milk shipping service to support nursing employees during business travel
· Discounted pet health insurance coverage for dog and cat family members
· Company-provided life, AD&D, and disability insurance
· Financial wellness resources and membership in a robust employee discount program
· Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Read Less
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Managing Director, Research Account Management (Team Lead)
The Managing Director, Research Account Management, will lead a team of Account Managers responsible for driving retention, and growth across a $60M+ renewal pool for EAB’s Research programs. This leader will oversee renewal and expansion strategy, coach the team on complex partner engagement and negotiations, and directly support the most strategic, complex, or at-risk partnerships. The role requires strong commercial judgment, executive presence, people leadership, and cross-functional collaboration with Sales, Product, Research, and Success teams to strengthen partner relationships, translate data and market feedback into business strategy, and improve renewal and share-of-wallet outcomes.
This role reports to the Vice President, Research Account Management and Partner Success.
This position may be based in Washington, DC; exceptional candidates based remotely within the continental United States are also encouraged to apply.
This position is also posted at the Senior Director level; applicants are being considered at both levels for the single opportunity.
Primary Responsibilities:
Revenue & Pipeline Management
· Responsible for a business line/team renewal pool of $60M+ on an annual basis, including understanding partner decision processes, budgeting cycles, renewal timing, contracting dynamics, oversight for renewal KPIs, revenue projections, pacing, and goal attainment.
· Maintain a current view of top renewal risks and opportunities across the team portfolio, including top contracts, partner dynamics, decision risks, weak spots, growth opportunities, and where leadership attention is needed.
· Use Salesforce and other data sources to run monthly and quarterly pacing, risk/opportunity reviews, revenue projections, and goal tracking; translate reporting into prioritized action for the team.
· Generate ideas and lead save, renewal, and growth plays that improve renewal rate performance beyond current goals.
· Manage team against Salesforce and other data tracking and reporting expectations, ensuring high-quality and timely compliance.
Skilled Negotiation
· Lead complex and sensitive negotiations, challenging renewal discussions, and creative contracting; coach and upskill the team in this area.
· Support Account Managers in developing value-based renewal narratives, escalation strategies, and save plans that go beyond discounting when partners question value or face budget pressure.
Partner Knowledge, Portfolio Command & Engagement
· Conduct consultative one-on-one presentations to educate partners on EAB services, acting as an escalation point for the team as needed.
· Manage team against developing a deep knowledge of partner priorities at the institutional level as well as by partnership program, and mapping to effective commercial value narratives.
· Understand partner internal politics and key influencers; coach Account Managers on how to navigate complex partner dynamics.
Data-Driven Prioritization & Operating Cadence
· Build and maintain repeatable operating rhythms for the team, such as renewal reviews, large-contract reviews, account-planning sessions, top-risk/top-opportunity trackers, and 30/60/90 follow-up plans.
· Use partner and portfolio signals - including utilization, impact evidence, diagnostic calls, APRs or success plans, executive/persona engagement, and decision risk - to determine where the team should spend time and where leadership should intervene.
· Develop or refine best practices, scripting, collateral, templates, and accountability flows that improve consistency, follow-through, and service quality across the team.
· Communicate business priorities, tradeoffs, and next steps clearly through crisp team updates, leadership pre-wires, and action-oriented meetings.
Market Intelligence
· Monitor and communicate partner and market interests and trends across programs to Sales, Product, Research, Success delivery teams, and Commercial leadership on a regular and ongoing basis.
· Synthesize patterns in win/loss themes, partner feedback, value objections, and market needs; translates patterns into recommendations for product, service, messaging, and go-to-market improvements.
· Drive product and service strategy by acting as a voice of the market and thought partner to broader leadership.
Industry and Content Knowledge
· External: Develop a deep understanding of key industry and segment issues and challenges; understand EAB’s point of view on industry issues.
· Internal: Develop deep knowledge of EAB programs and offerings; support the team in developing the voice of the market for EAB and other key internal stakeholders; help develop best practices, scripting, and collateral to improve overall service delivery.
Internal Collaboration
· Partner with Sales, Product, Research, and Success delivery teams to drive value, impact, and renewals while innovating as necessary to help grow the business.
· Lead outcomes through influence across shared-ownership workstreams, resolving ambiguity, aligning stakeholders around common plays, and ensuring cross-functional follow-through without relying solely on formal authority.
Leadership & Management
· Manage a team of Account Managers, driving excellence in service and impact delivery and renewal/commercial outcomes.
· Serve as an indirect manager to Account Management Associates.
· Support staffing, coverage, onboarding, transition planning, and portfolio deployment decisions; match staff strengths and development needs to portfolio and business priorities.
· Coach Account Managers in live business situations, including preparation for difficult partner conversations, role-play, post-call coaching, feedback, measurable development goals, and stretch opportunities.
· Coordinate with Account Management leadership and Sales leadership on broader revenue and go-to-market strategy.
Basic Qualifications:
· Bachelor’s Degree from an accredited College/University.
· Minimum of 10-12+ years of post-graduate professional experience.
· Experience in Sales, Account Management, Partner Success, and/or an equivalent role, including a revenue quota and proven record of success.
· Ability to communicate effectively, both orally and in writing, with senior executives.
· Proven ability to meet monthly, quarterly, and annual financial goals.
· Proven staff management and coaching experience.
· Proven negotiation skills and ability to coach others through complex renewal, value, or contracting conversations.
· Experience building relationships internally and externally, and ability to collaborate effectively and manage multiple clients.
· Willingness to travel up to 20%, with a virtual partner-facing expectation of up to 70%.
· Valid driver’s license.
· Experience with at least one of the following:
o Client management
o Delivering client presentations and facilitating discussion
o Teaching and/or breaking down complex or abstract ideas into simpler concepts
Ideal Qualifications:
· Professional experience serving the education sector and/or experience working within a B-to-B subscription-based content and services organization.
· Experience managing a commercial and/or partner success team, including skills coaching, staff career management/pathing, pipeline management, service strategy and utilization management, and motivating toward goals.
· Experience building repeatable operating cadence, playbooks, trackers, or accountability systems that improve team execution and follow-through.
· Experience working with Product, Research, and delivery teams to drive innovation and influence offerings in support of market and partner feedback and trends.
· Analytical thinking skills and ability to use quantitative and qualitative data to prioritize team effort, surface risks/opportunities, and manage processes, projects, and operations.
· Proven experience managing multiple, competing priorities to deliver strategic impact.
· Strong judgment, executive presence, and ability to handle ambiguous, politically complex, or high-stakes partner and internal situations.
· Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary (base) range for this role is $112,500 - $150,500 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
· Medical, dental, and vision insurance plans; dependents and domestic partners eligible
· 20+ days of PTO annually, in addition to paid firm and floating holidays
· Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
· 401(k) retirement savings plan with annual discretionary company matching contribution
· Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
· Employee assistance program with counseling services and resources available to all employees and immediate family
· Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
· Fertility treatment coverage and adoption or surrogacy assistance
· Paid parental leave with phase back to work program for birthing and non-birthing parents
· Access to milk shipping service to support nursing employees during business travel
· Discounted pet health insurance coverage for dog and cat family members
· Company-provided life, AD&D, and disability insurance
· Financial wellness resources and membership in a robust employee discount program
· Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Read LessAbout EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
About Hybrid
Recently acquired by EAB, Hybrid is a globally recognized and award-winning agency that operates as a full-service marketing partner for the education sector, connecting universities with students worldwide. Powered by unrivaled insight, advanced technology, and AI-driven enrollment strategies, our integrated marketing solutions help education brands grow. We tackle the sector’s toughest challenges head-on and continuously strive for excellence, staying on the pulse of emerging trends. When you join our division of EAB, you become part of a tight-knit, ambitious, supportive, and rapidly growing team. You’ll work on big ideas with talented colleagues who respect your input, challenge your thinking and push you to do your best work. Visit our website to learn more about our story.
The Role in Brief:
Account Executive - Digital
Hybrid is seeking a consultative, results-driven Account Executive to join our growing New Business team. This role is responsible for converting qualified opportunities into long-term higher education partnerships by leading the sales process from discovery through contract execution.
As an Account Executive, you will partner with colleges and universities to understand their enrollment, marketing, and institutional priorities while demonstrating how Hybrid's integrated marketing, research, and technology solutions can help them achieve measurable results. Working closely with our Sales Development and Client Success teams, you'll build executive-level relationships, deliver strategic presentations, negotiate commercial agreements, and consistently achieve revenue goals.
This role offers an exciting opportunity for a highly motivated sales professional who thrives in a collaborative, fast-paced environment and enjoys helping higher education institutions solve complex challenges.
This hire will be based in our Philadelphia, PA office with a 3 day a week onsite expectation.
Primary Responsibilities:
The Account Executive is responsible for managing the full sales cycle, developing strategic client relationships, and driving new business growth across Hybrid's higher education portfolio.
Business Development & Sales
Manage qualified sales opportunities from initial discovery through contract execution.
Conduct consultative discovery meetings to understand institutional priorities, enrollment challenges, and marketing objectives.
Develop tailored recommendations that align Hybrid's solutions with prospective client needs.
Build and maintain a healthy sales pipeline while consistently achieving revenue and sales targets.
Client Engagement & Relationship Building
Build trusted relationships with executive stakeholders across colleges and universities.
Lead presentations, solution demonstrations, and strategic proposal discussions.
Coordinate internal resources to develop compelling proposals and client presentations.
Guide prospects through the purchasing process while effectively managing timelines and stakeholder expectations.
Sales Strategy & Pipeline Management
Maintain accurate forecasting, opportunity tracking, and pipeline management within Salesforce.
Collaborate with Sales Development Representatives to ensure seamless handoff of qualified opportunities.
Work cross-functionally with Marketing, Research, Creative, and Client Success teams throughout the sales process.
Monitor sales performance metrics and identify opportunities to improve conversion rates and sales effectiveness.
Market Expertise & Collaboration
Stay informed on trends impacting higher education enrollment, digital marketing, and institutional strategy.
Share competitive intelligence and customer insights to strengthen go-to-market strategy.
Represent Hybrid professionally at conferences, client meetings, and industry events as appropriate.
Contribute to the ongoing refinement of sales messaging, playbooks, and best practices.
Basic Qualifications:
Bachelor's degree preferred or equivalent professional experience.
1-3+ years of experience in Business Development, Account Executive, Sales, or a quota-carrying B2B role.
Demonstrated success managing complex sales cycles and consistently achieving revenue targets.
Experience conducting executive-level presentations and consultative sales conversations.
Excellent verbal, written, and presentation skills.
Strong organizational skills with the ability to manage multiple opportunities simultaneously.
Experience using Salesforce or comparable CRM platforms.
Ability to travel periodically for client meetings and industry events.
Ideal Qualifications:
Experience selling marketing services, digital media, technology, SaaS, or professional services.
Experience working with higher education institutions or education technology organizations.
Strong consultative selling and solution development skills.
Demonstrated success navigating complex buying committees and enterprise sales processes.
Highly collaborative with the ability to work across multiple internal teams.
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Read LessAbout EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
About Hybrid
Recently acquired by EAB, Hybrid is a globally recognized and award-winning agency that operates as a full-service marketing partner for the education sector, connecting universities with students worldwide. Powered by unrivaled insight, advanced technology, and AI-driven enrollment strategies, our integrated marketing solutions help education brands grow. We tackle the sector’s toughest challenges head-on and continuously strive for excellence, staying on the pulse of emerging trends. When you join our division of EAB, you become part of a tight-knit, ambitious, supportive, and rapidly growing team. You’ll work on big ideas with talented colleagues who respect your input, challenge your thinking and push you to do your best work. Visit our website to learn more about our story.
The Role in Brief:
Business Development Representative
Hybrid is seeking a motivated, ambitious, and results-driven Sales Development Representative (SDR) to join our growing New Business team. This role is critical to Hybrid's continued growth, serving as the first point of contact for prospective higher education partners and generating qualified opportunities for our Business Development team.
As an SDR, you will identify and engage senior leaders across colleges and universities, build meaningful relationships, and create high-quality sales opportunities through thoughtful outreach and consultative conversations. You'll leverage data, market insights, and modern sales methodologies to connect institutional challenges with Hybrid's innovative marketing, enrollment, and technology solutions.
This role offers exceptional career progression for individuals who thrive in a fast-paced, collaborative environment and are eager to develop a successful career in B2B sales.
This hire will be based in our Philadelphia, PA office and expected on-site 5 days a week.
Primary Responsibilities:
The Sales Development Representative is responsible for identifying and qualifying prospective higher education partners while building a strong pipeline of opportunities for the New Business team.
Prospecting & Business Development
Research and identify prospective colleges and universities that align with Hybrid's strategic growth priorities.
Build targeted prospect lists using CRM platforms, sales intelligence tools, and market research.
Execute high-volume, personalized outbound outreach through phone, email, LinkedIn, and other channels.
Generate qualified meetings and sales opportunities for Business Development Directors.
Lead Qualification & Engagement
Conduct discovery conversations with senior leaders across higher education institutions.
Understand institutional priorities, enrol
Read Less