Production Supervisor – First Shift
Durham, NC | Full-Time | Monday–Friday, Day Shift
Are you a hands-on leader who enjoys coaching others, driving productivity, and making a meaningful difference in your community? Join our team as a Production Supervisor and help create a supportive, inclusive workplace where individuals with disabilities can develop valuable job skills while contributing to high-quality production operations.
In this role, you'll lead daily production activities, ensure quality and safety standards are met, and mentor team members to achieve both production and vocational goals. If you're organized, patient, and passionate about leadership and workforce development, we'd love to hear from you.
What You'll Do
Why Join Us?
Meaningful work that impacts lives every dayOpportunity to lead, coach, and develop othersStable weekday schedule with evenings and weekends freeCollaborative and mission-driven team environment Professional development and training opportunitiesIf you're ready to combine production leadership with purpose-driven work, apply today and help build opportunities for individuals to succeed in the workplace and beyond.
What We're Looking For
Physical Requirements
This position requires the ability to:
Lift, carry, and move up to 35 pounds.Stand, walk, bend, stoop, kneel, crouch, and climb as needed.Perform repetitive tasks and motor movements throughout the workday.Assist individuals with disabilities, including emergency restraints when certified and required.Schedule
First Shift: Monday–Friday
Hours: 8:15 AM – 4:15 PM
About Us
Durham Exchange Club Industries (DECI) is a mission-driven nonprofit dedicated to empowering individuals with disabilities and other barriers to employment through meaningful work opportunities, job training, and community engagement. For decades, DECI has combined compassion with operational excellence to create an inclusive, supportive workplace where every contribution matters.
We believe in dignity through work, teamwork, and making a positive impact in our community, and we’re looking for someone who shares those values.
We are seeking a detail-oriented and reliable Payroll & Accounting Specialist to play a key role in supporting both our employees and the financial health of our organization. This position ensures accurate payroll processing while contributing to essential accounting operations that help sustain our mission.
If you’re someone who values purpose-driven work and takes pride in accuracy, organization, and teamwork, this is a great opportunity to make a difference.
QUALIFICATIONS
Education & ExperienceHigh school diploma or equivalent required with a minimum of two years' experience of payroll processing Coursework or training in accounting, finance, or business is a plusPrior experience in accounts payable/receivable, or general accounting preferredExperience working in a nonprofit or human services environment is helpful but not requiredTechnical SkillsExperience with payroll systems and timekeeping platforms (Paylocity preferred)Proficiency in Microsoft Office, particularly ExcelFamiliarity with basic accounting functions such as A/P, A/R, and payroll reportingAbility to learn and use accounting and financial software systemsCore CompetenciesStrong attention to detail and accuracy in data entry and financial processingAbility to manage multiple responsibilities and meet deadlinesStrong organizational and record-keeping skillsAbility to maintain confidentiality of sensitive payroll and employee informationEffective communication skills and ability to work collaboratively across departmentsDependable, flexible, and willing to assist with a wide range of administrative dutiesCommitment to supporting DECI’s mission of inclusive employment and community impactOther Requirements: U.S. Citizen or U.S. work qualification
Make a Difference Every Day. Build a Career with Purpose.
Are you an organized, detail-oriented professional who thrives in a fast-paced environment and enjoys supporting a mission-driven team? DECI is seeking a Program Services Administrative Assistant to play a vital role in helping individuals achieve greater independence, employment success, and community inclusion.
In this position, you'll be at the heart of our Program Services team - providing administrative support, coordinating essential documentation and authorizations, maintaining confidential records, and helping ensure exceptional service delivery. If you are proactive, tech-savvy, and passionate about making a positive impact, we would love to hear from you!
Why Join DECI?
Meaningful work that changes lives Collaborative and supportive team environment Opportunity to contribute to programs that empower individuals with disabilities Professional development and ongoing training opportunities Diverse responsibilities that keep every day engaging and rewardingWhat You'll Do
As the Program Services Administrative Assistant, you will serve as a key resource for the Program Services Department by:
Join Our Mission
At DECI, every role contributes to helping individuals reach their goals and achieve greater independence. If you're looking for a rewarding administrative career where your work truly matters, we encourage you to apply today.
Be part of a team that is changing lives, creating opportunities, and building stronger communities - one person at a time.
Now Hiring: Cafeteria Supervisor
Bring Leadership, Purpose & Heart to the Table!
At Durham Exchange Club Industries (DECI), we’re more than just a workplace—we’re a mission-driven community dedicated to empowering individuals and building skills for success.
We’re looking for a Cafeteria Supervisor who is passionate about food service, leadership, and making a meaningful impact every single day.
As our Cafeteria Supervisor, you’ll play a key role in keeping daily operations running smoothly while mentoring and supporting others:
Lead and train individuals in food preparation, service, and workplace habitsPrepare and oversee daily lunch serviceAssign tasks and guide team members to successEnsure a clean, safe, and organized cafeteria environmentSupport cash handling and basic billing when neededMonitor safety practices and respond quickly to concernsPartner with service coordinators to help individuals reach vocational goalsEvaluate work quality and productivity with a focus on excellenceStep in to manage operations when the Lead Supervisor is unavailableHelp train new team members and support ongoing development*This role offers the unique opportunity to mentor and support individuals with disabilities in a meaningful, hands-on setting.
If you’re passionate about food service and helping others thrive, we’d love to meet you!
Apply today and help us create a workplace where everyone can shine.
Requirements:What You Bring
We’re looking for someone who is reliable, compassionate, and ready to lead:
**Preferred Qualifications:
Supervisory experienceExperience working with individuals with disabilitiesKnowledge of behavior support techniques Read LessAbout Us:
Founded in 1966, Durham Exchange Industries, Inc. (DECI) is a respected nonprofit organization based in Durham, North Carolina with a mission to help people with vocational disabilities achieve a sense of self-worth by optimizing their potential to earn competitive wages through work. We do this through hands-on job training, vocational evaluation, employment placement, and long-term support, both within DECI and in the broader community.
DECI operates as a self-supporting social enterprise, partnering with local, national, and international customers to provide dependable production, logistics, and support services. Revenue from these commercial operations is reinvested directly into our programs—fueling job training, employment services, and individualized support for the people we serve.
Our workplace culture is inclusive, collaborative, and purpose-driven. Employees at DECI are more than team members—they are part of a mission that strengthens individuals, families, and the Durham community. Every role contributes to building pathways to employment, independence, and long-term success.
If you’re looking for a career where your work has real impact, where your skills support both business excellence and human potential, and where inclusion is more than a value—it’s a daily practice - DECI is a place where purpose and profession meet.
We are seeking a Service Coordinator to join our Team!
POSITION SUMMARY
Perform vocational rehabilitation counseling services for adults with disabilities in a private non-profit.
Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS
Maintain accurate and up-to-date information including files, progress notes (within 30 days of current date), records and reports on persons being served in program. Maintain data in databases, files, and through change forms that is up-to-date and provide all reports or information as requested by DECI or funding sources.Responsible for the development, implementation, review, and monitoring of effective and adequate vocational goals. Suggest goals to outside sources where inadequate or no goals exist when needed.Collect, organize and analyze information about individuals through observation, interviews and other sources to appraise interests and aptitudes for vocational training and placement purposes. Fully participate in all service planning meetings for individuals receiving services, recommending vocational goals and working with sponsoring agencies to advocate for most appropriate services. Coordinate with sponsoring agencies to maximize vocational potential of each individual receiving service.Assist individuals in the program in movement toward competitive work through training and goal setting.Develop and implement job-training, behavior plans, and appropriate interventions to achieve vocational goals as defined in each individual’s plan. May include demonstrating and/or performing various types of work within DECI or at a competitive worksite. Perform job analysis and task analysis to enhance training of individuals with disabilities. Task analysis will be used to develop task sequences and train individuals on new jobs.Assist individuals in mastering skills and meeting production standards. Provide individual or group counseling and training/learning opportunities that promote good work ethic, work attitude and current work skills to assist individuals in achieving competitive success.Comply with all applicable rules, requests and regulations of DECI, CARF, DMA, CMA, Division of Vocational Rehabilitation and DMH/DD/SAS. Ensure standards for record keeping, access, vocational program design, and program implementation is met.Provide training, support and intervention to DECI staff as needed.Seek out accommodations and or assistive technology necessary to optimize vocational achievement.May include “Q” duties and qualifications if working with Medicaid billable services.Other duties as assigned.Specialization Areas May Include Any Combination of the Following: Facility-based Vocational Services for Individuals with Developmental Disabilities, Pre-vocational/Enrichment Services or School Transition to Work
OTHER JOB REQUIREMENTS
Make or suggest referrals to appropriate services and act as an advocate for individuals receiving services.Provide limited transportation and assist trainees in making independent transportation arrangements. Take an active role in area organizations to advance or promote employment of people with disabilities.Maintain certification in First Aid, CPR and North Carolina behavior intervention techniques. Assist with persons with disabilities, including restraining in an emergency (if NCI-B certified).Seek out no-cost or low-cost educational materials to remain current with industry practices and methodology. Substitute for other Program Services Staff as requested.Participate in DECI-sponsored training as assigned and assist with training new staff.Regular attendance is required between the hours of 8:15am and 4:15pm, M-F.QUALIFICATIONS
Related four-year degree preferred; may substitute equivalent related work experience in field such as social work, counseling, education, or vocational rehabilitation.Strong analytical and organizational skills as demonstrated by past job performance. Ability to collect, organize and analyze information.Excellent communication skills and ability to work cooperatively and effectively with people of all levels.Good writing skills and proper use of grammar.An understanding of basic behavior modification and task-training techniques.An understanding of confidentiality and the rights of people with disabilities.Ability to understand and follow verbal and written instructions independently, plan and organize work. Excellent organizational skills. Must be able to schedule and prioritize assignments and juggle multiple tasks. Must have initiative. Flexibility in work and thought is important.Ability to become certified in behavior intervention techniques (NCI).Fluency in English language to facilitate communication with individuals with disabilities.Valid driver's license and reliable transportation.SKILLS & ABILITIES
Computer Skills: Prefer excellent computer skills with Microsoft Word experience.
Other Requirements: U.S. Citizen or U.S. work qualification
TRAINING REQUIREMENTS Training regarding individuals served and maintenance of company certifications/registrations is required. Additional training may include (but is not limited to) First Aid, CPR and Bloodborne Pathogens. See Training Requirements Form for a detailed list of training.
TRAVEL REQUIREMENT Some travel may be required depending on area of specialization.
WORK ENVIRONMENT Office setting in a warehouse environment
This job description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
POSITION SUMMARY
The Program Services Manager will provide leadership and strategic vision in support of DECI’s external programs, including Job Placement, Pre-Employment Transition Services (PRE-ETS), Long-Term Vocational Supports, and all future external programs.
Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES, RESPONSIBILITIES, AND EXPECTATIONS
· Responsible for the leadership of DECI’s external rehabilitation programs, including each program’s financial performance and outcomes. Responsible for striving to meet each program's annual financial goals.
· Extensive knowledge of Job Placement services and experience working with state & local Vocational Rehabilitation Departments (NCEIPD).
· Oversee Job Placement & Long-Term Vocational Support services in the surrounding counties, currently including Alamance, Chatham, Durham, Orange, Person, Wake, Vance, Franklin, and Granville.
· Oversee the Pre-Employment Transition Services contract with EIPD to serve the local school systems.
· Responsible for developing and measuring the effectiveness of short- and long-term goals for each external program.
· Drive accountability and hold self and others accountable for measurable, high-quality, timely, and cost-effective results. Determine objectives, set priorities, and delegate work.
· Make routine decisions based on conclusions from previous situations for which precedent is set.
· Consult with the Director on complex issues not easily evaluated or issues for which there is no precedent.
· Provide assistance and guidance to the team during the implementation and coordination of new services.
· Responsible for ensuring all documents, files, and reports meet compliance expectations with established standards, including ensuring document deadlines are met.
· Responsible for 100% compliance for all programs and services through effective delegation and monitoring of the accountability of each staff member.
· Hold weekly meetings with direct reports to maintain performance and communication within the program.
· Assist with interviewing/hiring for vacant positions within the programs.
· Act as a liaison between the staff in your assigned programs and the Program Services Director.
· Train and monitor the professional development of each staff member.
· Forge strategic partnerships with referral and funding agencies, stakeholders, advocates, legislators, and local community leaders in support of advocacy, education, and outreach objectives.
· Work cooperatively and professionally with all internal and external contacts. Interface appropriately, foster and demonstrate goodwill with funding agencies, other rehab programs, and provider networks. Actively network with CRPs across the state for idea sharing, support, and to maintain a shared voice at the State level.
· Support Director and Administration during all program-related audits, accreditation reviews, service audits, etc.
· Exhibit loyalty toward the overall goals and mission of DECI. Present a consistently positive disposition in supporting, sharing, and carrying out Leadership and Executive team decisions.
· Support and share the organizational vision. Responsible for developing and successfully implementing initiatives toward the achievement of the organizational goals.
· Review paperwork (payroll forms, records, case notes) for accuracy of information and process.
· Follow up with EIPD on any non-payments or performance issues/concerns.
· Review and approve timesheets and PTO requests for assigned staff.
· Keep the Director updated on staffing needs & performance issues.
· Complete and conduct yearly Performance Reviews with assigned staff.
· Lead disciplinary and performance improvement meetings as applicable, including initiating corrective actions and implementing/overseeing Performance Improvement Plans.
· Conduct training for all DECI staff in your area of expertise as needed.
· Assist with the development and implementation of interventions, manuals, training, and tools to assist staff in providing best practice vocational services to persons with disabilities.
· Assist with DECI’s measurement and reporting of program outcomes, program quality improvement, cultural competency program, accessibility program, State incident reporting, and any other measurement/reporting that is required by accreditation bodies, EIDP, MCOs, Medicaid, and government agencies related to services. Generate information and data needed for the annual written Outcome Report of services focused on showing effectiveness, efficiency and services satisfaction excellence to stakeholders in your area of supervision.
· Serve as Backup for the Program Services Director in their absence.
· Designated backup for Job Placement staff members.
· Provide counseling/guidance to individuals in services. Take temporary responsibility for caseloads as needed.
· Take an active role in area organizations to advance or promote employment of people with disabilities by providing information and linkage to services within the community.
· Maintain certification in First Aid, CPR, and North Carolina behavior intervention techniques.
· Seek out information and associations to remain current with industry practices and methodology.
· Participate in DECI-sponsored training as assigned and assist with training new staff.
· Other duties as assigned.
Requirements:QUALIFICATIONS
· Minimum four-year college degree in related field (psychology, rehabilitation, counseling, education, public administration, etc.) and a minimum of five years of successful supervisory experience in a related position; Master’s degree preferred. Managerial experience with services coordination required.
· Problem-solving and organizational abilities as evidenced by past experience and high degree of judgment and ingenuity required in dealing with complex factors not easily evaluated.
· Experience with, and commitment to the vocational rehabilitation of individuals with disabilities.
· Excellent analytical, organizational, leadership and managerial skills. Initiative and responsibility to deadlines and job demands will be important. Flexibility to adapt to varied requests & interrupted schedules.
· Excellent communication skills, ability to work cooperatively with all levels of individuals. Ability to provide conflict resolution and remain unbiased.
· Knowledge of rehabilitation programs/resources, community resources, support service agencies and applicable industry & government regulations.
· A valid driver's license and reliable transportation. A personal vehicle may be needed for some tasks.
· Good writing skills and proper use of grammar.
· An understanding of confidentiality and the rights of people with disabilities.
· Must be able to pass a federal background check.
· Occasionally, may be called to support staff who are working nights and weekends.
· Fluent in the English language.
SKILLS & ABILITIES
Computer Skills: Exceptional computer skills with Microsoft Office Suite (Word, Excel, Access, PowerPoint)
Other Requirements: U.S. Citizen or U.S. work qualification
PHYSICAL REQUIREMENTS (depends on area of specialization)
Physical Demands Lift/Carry
Stand: F Walk: F 10 lbs or less: F
Sit: C Handle: O 11-20 lbs: O
Reach Out: O Reach Above: O 21-50 lbs: O
Climb: O Crawl: O 51-100 lbs: N
Squat/Kneel: O Bend: O Over 100 lbs: N
Balance: O Twist: O
Push/Pull
10 lbs or less: O 21-50 lbs: O Over 100 lbs: N
11-20 lbs: O 51-100 lbs: N
Frequency Key: C = Constantly: More than 66% of the time, F = Frequently: 33-66% of the time, O = Occasionally: up to 33% of the time, N = N/A: Not applicable/Not likely
Other Physical Requirements: N/A
TRAINING REQUIRMENTS Training regarding individuals served and maintenance of company certifications/registrations is required. Additional training may include (but is not limited to) First Aid, CPR, and Bloodborne Pathogens. See Training Requirements Form for a detailed list of training.
TRAVEL REQUIREMENT Some travel required between main site, VA, and stakeholder agencies within service counties.
WORK ENVIRONMENT Office setting in a warehouse environment
This job description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
This posting is for first shift (7:30am-4:00pm) OR second shift (3:00pm-11:30pm).
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