We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients.
Responsibilities:
Provide technical assistance with computer hardware and softwareResolve issues for users via phone, in person, or remote control/accessOnboard new staff with hardware and softwareO365 is used extensivelyQualifications:
Previous experience in IT, customer service, or other related fieldsAbility to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and professional demeanorCompany DescriptionWe are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.Company DescriptionWe are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets. Read Less