We are seeking a motivated Junior Product Support Engineer to jumpstart their career in aerospace engineering by supporting our customer aircraft fleet. In this entry-level role, you will assist senior engineers in troubleshooting technical issues, updating maintenance documentation, and responding to operator inquiries. You will gain hands-on exposure to complex systems while learning to maintain the highest standards of aviation safety.
Key Responsibilities
Technical Inquiry Intake: Log, track, and initially review technical support requests from operators and field technicians.Documentation Assistance: Help update aircraft maintenance manuals (AMM), illustrated parts catalogs (IPC), and technical bulletins.Data Trend Analysis: Monitor fleet component failure data to help senior engineers identify recurring reliability trends.Repair Scheme Drafts: Draft standard engineering dispositions and repair schemes under the direct supervision of senior engineering staff.Cross-Functional Collaboration: Coordinate with supply chain and design teams to expedite the delivery of critical engineering solutions. Read Less