Days Off: Sunday, Monday
Shift: Day ( 8:00am to 4:30pm)
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION:
When it comes to housing retention and independent living skills, some Permanent Supportive Housing tenants need more support than can be easily brought to bear by their care team. This innovative position, in partnership with the existing care team, will create and implement client-centered housing stability plans and assist residents with achieving goals that align with their stability plan. Support will range from managing challenging unit conditions, mitigating lease violations, to supporting community building events and activities. This position will be part of the CSS team at the location, although will not have a defined caseload, but instead work directly tenants how have extra support needs in doing “whatever it takes” to promote housing retention.
This role seeks to heighten positive engagement with individuals with high medical needs, persistent mental illness and substance use disorders, frequent institutional contacts and treatment stays, or simply more intensive support. It’s the perfect position for someone who wants high client engagement; likes creativity, independence and teamwork; and wants to see long-term, tangible results!
MAJOR DUTIES AND RESPONSIBILITIES:
Participate as a member of a multi-disciplinary team providing on-going services to adults with severe and persistent mental illnesses.Advocate for consumers' access to community resources and services, ensuring that consumers' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.In collaboration with residents and their treatment team, complete the Housing Stability Plan and help clients achieve their short and long-term goals.Assist with unit inspection preparation in collaboration with the treatment team.Regularly review and modify each client’s Housing Stability Plan to address housing retention barriers.Provide transitional care when residents are discharged from an inpatient setting.Assist with accessing supports to preserve independent living.Assist residents with communicating with landlords and other housing staff.In partnership with other staff members, help facilitate or lead activities that contribute to long-term housing success and improve independent living skills.Complete documentation on all client interactions according to agency standards and prepare and submit documentation of services.Other duties as assigned.Requirements:MINIMUM QUALIFICATIONS:
Ability to obtain an Agency Affiliated Counselor (AAC) license in WA soon after hire.Ability to communicate and work effectively with individuals from diverse backgrounds.Ability to work effectively with clients displaying a wide range of behavior.EDUCATION / EXPERIENCE REQUIREMENTS:
Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties*Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year
PREFFERED QUALIFICATIONS:
Valid Washington State driver’s license and insurable driving recordPHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to stand for long periods, climb stairs, sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessDays Off: Saturday, Sunday
Shift: Day
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION:
Support, Advocacy, Growth and Employment (SAGE) is DESC's comprehensive outpatient mental health program. SAGE intake specialists, case managers, psychiatrists and nurses assist adults with severe and persistent mental illness in their journey towards recovery. Long-term case management services are provided including help with obtaining and maintaining housing, improving clinical and social stability, and enriching their level of independence and self-sufficiency.
SAGE services are licensed under the Washington State Division of Behavioral Health and Recovery and are provided under contract with King County Mental Health, Chemical Abuse & Dependency Services Division. Services are provided within a Recovery model.
MAJOR DUTIES AND RESPONSIBILITIES:
Case Management:
Participate as a member of a multi-disciplinary and multi-departmental team providing on-going case management services to adults with severe and persistent mental illnesses.Collaborate with DESC’s Scattered Sites Supportive Housing team in the development of client care and housing retention plans.Provide outreach and engagement services to assigned clients, to initially engage clients and maintain working relationships.Conduct psychosocial assessments; develop goal planners with consumer participation; facilitate linkages to collaborative resources when appropriate.Assume primary responsibility for coordinating all aspects of consumers' support and goal planners. This includes: providing and/or coordinating the delivery of psychiatric treatment; substance abuse treatment; 24-hour support services; and performing acute case management to facilitate consumer access to food, clothing, housing, medical care, financial assistance and vocational training or employment.Advocate for consumers' access to community resources and services, ensuring that consumers' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.Travel locally to outreach consumers; make home visits and assist with home inspections, annual recertifications, address and report any maintenance related concerns and housing retention barriers.Provide crisis intervention and risk assessment; tolerate unusual or unpleasant behavior.Provide counseling, as qualified.Fulfill role of protective payee for some consumers on behalf of the agency, creating monthly budgets with consumers, distributing funds, and assisting with purchases.Establish and maintain professional relationships with landlords and property managers, assisting in building rule enforcement and lease compliance as necessary.Document services provided and adhere to strict administrative deadlinesLiving Conditions:
Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients’ units, and documenting barriers to maintaining healthy living conditions.
Other duties & responsibilities:
Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for consumers on caseload.Attend external and internal trainings related to landlord/tenant laws, housing vouchers and/or other relevant topics.Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical and administrative records; participate in quality assurance reviews when assigned.Comply with applicable program research and evaluation procedures.Other duties as assigned.Requirements:MINIMUM QUALIFICATIONS:
Relevant bachelor’s degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties.Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential.Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.Knowledge of Recovery focused, strengths-based work in mental health.Knowledge of Harm Reduction strategies.Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.Ability to communicate and work effectively with staff from various backgrounds.Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for consumers.PREFERRED QUALIFICATIONS:
Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.Bilingual in Spanish and English.Bicultural background/experience and/or Qualified Minority Mental Health Specialist designation.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessDays Off: Friday, Saturday, Sunday
Shift: Swing (3:00pm - 1:30am)
Shift Differential: $0.50 per hour
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
About Mobile Rapid Response Crisis Team (MRRCT):
The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade.
As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community.
JOB DEFINITION:
As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Mental Health Professionals and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather.
MAJOR DUTIES AND RESPONSIBILITIES:
In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services.As a member of a multi-disciplinary team, conductive meaningful engagement to provide observation for multi-axial assessments, and substance use disorder assessments.Engage in crisis intervention, stabilization, and related activities. Establish and implement a plan to successfully engage clients in relevant services and other resources.As needed, provide follow-up services aimed at establishing linkage to services for program participants.Complete all data collection and documentation required. Develop and maintain cooperative relationships with programs providing services for the population served.Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington.Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload.Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events.Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment.Other duties as assigned. Requirements:MINIMUM QUALIFICATIONS:
Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential.Relevant Bachelor’s degree in social work, psychology, or related behavioral science, ORAssociate's degree and two years' experience in mental health or related fields.Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.Be able to pass a Washington State Criminal background check.Experience and skills in working with mentally ill individuals who are difficult to engage and may resist services.Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma-Informed Treatment, and relevant Evidenced based/Emerging best practices.Knowledge of Harm Reduction strategies.Strong working knowledge of DSM IV (and its successor).Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients.Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own.Assist clients in identifying unmet needs that may be causing them to have recurrent crisis.Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity.Possess strong communication and writing skills.Able and willing to provide community outreach anywhere in King County from which a referral may originate.Familiar with King County crisis response system, other relevant community resources, and methods of access.Ability to communicate and work effectively with staff from various backgrounds.Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for program participants.PREFERRED QUALIFICATIONS:
Bilingual in Spanish/English (fluent).Bachelor's degree in a relevant field such as social work or psychology.Meet criteria as a Substance Use Disorder Professional (SUDP). Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a nonjudgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessDays Off: Saturday, Sunday
Shift: Day ( 8:30am to 5:00pm)
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION:
The Housing Stabilization Specialists (HSS's) are part of a multidisciplinary team that works to support tenants with chronic issues maintaining apartment conditions. The Unit Condition Response Team works with tenants in three Permanent Supportive Housing projects to address acute concerns, as well as strategize and implement preventative solutions to avoid future unit condition issues.
This innovative position, in partnership with the existing care team, will create and implement client-centered housing stability plans and assist residents with achieving goals that align with their stability plan. Support will range from more intensive hands-on work in the initial intervention phase, to less frequent home visits to support ongoing maintenance.
This role seeks to heighten positive engagement with individuals with high medical needs, persistent mental illness and substance use disorders, frequent institutional contacts and treatment stays, or simply more intensive support needs. It’s the perfect position for someone who wants high client engagement; likes creativity, independence and teamwork; and wants to see long-term, tangible results!
MAJOR DUTIES AND RESPONSIBILITIES
Participate as a member of a multi-disciplinary team providing on-going services to adults with severe and persistent mental illnesses.Advocate for consumers' access to community resources and services, ensuring that consumers' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.In collaboration with residents and their treatment team, complete the Housing Stability Plan and help clients achieve their short and long-term goals.Assist with unit inspection preparation in collaboration with the treatment team.Regularly review and modify each client’s Housing Stability Plan to address housing retention barriers.Provide transitional care when residents are discharged from an inpatient setting.Assist with accessing supports to preserve independent living.Assist residents with communicating with landlords and other housing staff.In partnership with other staff members, help facilitate or lead activities that contribute to long-term housing success and improve independent living skills.Complete documentation on all client interactions according to agency standards and prepare and submit documentation of services.Other duties as assigned.Requirements:MINIMUM QUALIFICATIONS
Ability to obtain an Agency Affiliated Counselor (AAC) license in WA soon after hire.
Ability to communicate and work effectively with individuals from diverse backgrounds.
Ability to work effectively with clients displaying a wide range of behavior.
Valid Washington State driver’s license and insurable driving record (preferred).
EDUCATION / EXPERIENCE REQUIREMENTS:
Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties*Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to stand for long periods, climb stairs, sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessDays Off: Tuesday, Wednesday
Shift: Night 11:30pm-8:00am
Shift Differential: $1.00 per hour in addition to hourly wage
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION:
We are looking for energized and passionate Residential Counselors to manage basic day-to-day operations at our Permanent Supportive Housing Projects. Residential Counselors assist the individuals living in our supportive housing with their daily needs, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders.
MAJOR DUTIES AND RESPONSIBILITIES:
Interact with residents in the general milieu and common areas.Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary.Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence.Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.Manage all building operations in the absence of other project and clinical staff as assigned.Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems.Maintain safety and security by monitoring all general access areas and enforcing project rules.Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.Write significant events involving residents and building operations activities in a daily log; read log daily.Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections.Respond to resident complaints.Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessaryInitiate appropriate response to maintenance requests.Participate in staff meetings and trainings.Assist with other property management functions as assigned.Other duties as assigned.Requirements:MINIMUM QUALIFICATIONS:
Basic understanding of homelessness and various characteristics of homeless adult population.Ability to communicate and work effectively with staff from various backgrounds.Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.PREFERRED QUALIFICATIONS:
BA degree in social or behavioral science.Residential property management experience.Experience with the challenges of mental illness and substance use.Current Washington State Driver’s License, insurable driving record, ability to drive agency van and transport tenants.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessDays Off: Saturday, Sunday
Shift: Day
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION
The Residential Counselor Supervisor directly supervises Residential Counselors, the team providing 24/7 building operations and tenant support. In addition, the Residential Counselor Supervisor works with the Project Manager and other supervisors on overall project and agency operational needs. The supervisor also performs all duties of Residential Counselors.
MAJOR DUTIES AND RESPONSIBILITIES:
Supervise and oversee Residential Counselors.Support Residential Counselors in their roles as providers of milieu therapy, crisis management, and handling of daily building operations.Provide on-site coordination for residents’ activity.Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary.Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence.Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.Manage all building operations in the absence of Project Manager and clinical staff as assigned.Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems.Maintain safety and security by monitoring all general access areas and enforcing project rules.Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.Write significant events involving residents and building operations activities in a daily log; read log daily.Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections.Respond to resident complaints.Work cooperatively with clinical and maintenance staff and with visiting providers; refer residents to clinical staff and other staff as necessary.Initiate appropriate response to maintenance requests.Participate in staff meetings and trainings.Assist with other property management functions as assigned.Other duties as assigned. Requirements:MINIMUM QUALIFICATIONS:
2 years of work experience in human service or social services - preferably working with adults challenged by homelessness, economic disadvantages, mental illness and/or substance use disorder - OR 1 year of highly relevant experience, which included, but is not limited to, DESC work experience.Personal lived experience may substitute for some of the work experience requirements.Demonstrated de-escalation ability. Demonstrated leadership qualities.PREFERRED QUALIFICATIONS:
One year of supervisory experienceOne year work experience in a DESC setting.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessDays Off: Saturday, Sunday
Shift: Office Day
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION:
The Permanent Supportive Housing Project Coordinator reports to the Project Manager, and works closely and collaboratively with Clinical, Facilities, and other PSH staff, as well as with outside vendors, to provide operational support to the building and its tenants, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. The Housing Coordinator collaborates with the Project Manager in day-to-day management of the program including activities related to personnel, scheduling, resident leasing, coordination of move-ins, maintaining and ordering supplies, general program organization, and various other aspects of PSH operations.
MAJOR DUTIES & RESPONSIBILITIES
Assist Project Manager with program operation tasks as assigned. Assist Project Manager and Supervisors with personnel-related activities as assigned. Assist Project Manager with leasing activities including eligibility certifications, re-certifications, and lease renewals. Assist Project Manager with enforcement of lease provisions and application of consequences for lease violations. Work cooperatively and congenially with PSH CSS/HSS, RC, and Janitorial staff; DESC Clinical providers, Facilities, and Maintenance staff; outside service providers; and neighbors to ensure building-wide safety and security, and to support tenant success. In close collaboration with Clinical Support Specialists and Facilities supervisors, provide operational support for unit remediation and maintenance efforts, including preparations for annual funder inspections.In close collaboration with Clinical Support Specialists, create and manage a schedule of unit inspections, ensure proper notices are posted, and generate and manage related work orders.Coordinate with outside vendors to establish and maintain a schedule of pest inspections, post notices and manage vendor access, and provide operational support for follow-up preparations and treatment. Initiate appropriate response to maintenance requests. Complete routine unskilled maintenance, such as replacing lightbulbs and switch plates. Be proficient in the monitoring and use of building fire safety, surveillance, and electronic entry systems.OTHER DUTIES & RESPONSIBILITIES:
Manage building operations in the absence of other project and clinical staff. Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems. Maintain safety and security by monitoring all general access areas and enforcing project rules. Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems. Write significant events involving residents and building operations activities in a daily log; read log daily. Other duties as assigned. Requirements:MINIMUM QUALIFICATIONS:
Bachelor’s degree (social service or behavioral science preferred). Extensive relevant work experience may be substituted for degree, plus two years of experience with coordination responsibilities. Demonstrated project management/coordination skills Demonstrated strong organizational skillsFamiliarity with navigating DESC software programs (W2W, Paycor, Bugzilla) and comfort leaning new programs as necessary.Experience in human services, preferably working with adults challenged by economic disadvantages, homelessness, mental illness and/or substance use disorders Basic understanding of homelessness and experience working with people living with mental illness and substance use disorders preferred. Ability to communicate and work effectively with staff from various backgrounds. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors. Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients. Willingness to be flexible and work cooperatively with coworkers to accomplish all responsibilities of the team. Be able to pass a Washington State Criminal background check.PREFERRED QUALIFICATIONS:
One year’s experience as a DESC Residential Counselor or other residential property operations/management setting.Current Washington State Driver’s License, insurable driving record, ability to drive agency van and transport tenants.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessDays Off: Saturday, Sunday
Shift: Day (8am - 4pm)
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION:
The Janitor performs a variety of cleaning and minor repair tasks in assigned DESC facilities to keep the properties looking good and functioning well.
MAJOR DUTIES AND RESPONSIBILITIES:
Perform necessary janitorial and maintenance tasks in all areas of assigned facilities, including, but not limited to, individual apartments, hallways, common areas, offices, storage and trash rooms, equipment rooms, stairways, elevators, kitchens, laundry rooms, lounges, bathrooms, showers, alleys, sidewalks, roofs, and decks or patios.Monitor facilities and equipment for damage and provide upkeep and repair as needed.Perform routine cleaning assignments by following a regular cleaning schedule.Complete other cleaning duties, including unit turnovers, as assigned.Communicate repair or extensive cleaning needs to supervisor before starting work, seeking assistance to complete maintenance work not within personal skill level.Do not enter occupied apartments without prior approval from supervisor.Work at ground level or from ladders. Carry and lift heavy materials, containers, ladders, tools, and other equipment to and around work sites.Report building or apartment repairs needed during work to supervisor for electrical systems (switches, outlets, breakers, fixtures, and minor wiring), general carpentry (woodwork, door maintenance, floor repair, wallboard and plaster work, painting, and lock systems repair), and plumbing.Respond to emergencies, initiating emergency maintenance actions, cleaning up debris, water, etc., and contacting supervisors.Safeguard building and unit keys, never giving anyone access to occupied tenant units.Read and record in maintenance logs or other record-keeping systems to receive assignments and communicate progress.Participate in staff meetings and trainings, as assigned.Other duties as assigned.Requirements:MINIMUM QUALIFICATIONS:
Two years of janitorial/maintenance experience, preferred.Ability to organize workload and complete duties with minimum direct supervision.Ability to communicate and work effectively with people from various backgrounds.Ability to handle a wide range of unpleasant and/or bizarre behavior from clients.Commitment to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be required to stand and/or walk constantly, sit, climb ladders & stairs, bend/stoop, squat/crouch, kneel and reach above shoulders frequently; and may need to crawl occasionally. The employee will also be required to communicate with other employees, work at ground level as well as on ladders including accessible roofs and patios. Frequent lifting, pushing/pulling and carrying items weighing up to 75 pounds including heavy materials, ladders, tools and other equipment to and around work sites may be required. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Also required is the ability to tolerate strong odors and ability to wear appropriate protective equipment.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessShift & Schedule: 8am - 2:45pm Friday, Saturday, Sunday (18.75 hours per week)
Days Off: Monday, Tuesday, Wednesday, Thursday
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION:
The Janitor performs a variety of cleaning and minor repair tasks in assigned DESC facilities to keep the properties looking good and functioning well.
MAJOR DUTIES AND RESPONSIBILITIES:
Perform necessary janitorial and maintenance tasks in all areas of assigned facilities, including, but not limited to, individual apartments, hallways, common areas, offices, storage and trash rooms, equipment rooms, stairways, elevators, kitchens, laundry rooms, lounges, bathrooms, showers, alleys, sidewalks, roofs, and decks or patios.Monitor facilities and equipment for damage and provide upkeep and repair as needed.Perform routine cleaning assignments by following a regular cleaning schedule.Complete other cleaning duties, including unit turnovers, as assigned.Communicate repair or extensive cleaning needs to supervisor before starting work, seeking assistance to complete maintenance work not within personal skill level.Do not enter occupied apartments without prior approval from supervisor.Work at ground level or from ladders. Carry and lift heavy materials, containers, ladders, tools, and other equipment to and around work sites.Report building or apartment repairs needed during work to supervisor for electrical systems (switches, outlets, breakers, fixtures, and minor wiring), general carpentry (woodwork, door maintenance, floor repair, wallboard and plaster work, painting, and lock systems repair), and plumbing.Respond to emergencies, initiating emergency maintenance actions, cleaning up debris, water, etc., and contacting supervisors.Safeguard building and unit keys, never giving anyone access to occupied tenant units.Read and record in maintenance logs or other record-keeping systems to receive assignments and communicate progress.Participate in staff meetings and trainings, as assigned.Other duties as assigned.Requirements:MINIMUM QUALIFICATIONS:
Two years of janitorial/maintenance experience, preferred.Ability to organize workload and complete duties with minimum direct supervision.Ability to communicate and work effectively with people from various backgrounds.Ability to handle a wide range of unpleasant and/or bizarre behavior from clients.Commitment to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be required to stand and/or walk constantly, sit, climb ladders & stairs, bend/stoop, squat/crouch, kneel and reach above shoulders frequently; and may need to crawl occasionally. The employee will also be required to communicate with other employees, work at ground level as well as on ladders including accessible roofs and patios. Frequent lifting, pushing/pulling and carrying items weighing up to 75 pounds including heavy materials, ladders, tools and other equipment to and around work sites may be required. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Also required is the ability to tolerate strong odors and ability to wear appropriate protective equipment.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read LessDays Off: Monday, Tuesday
Shift: Day (9am - 5pm)
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
JOB DEFINITION:
The Janitor performs a variety of cleaning and minor repair tasks in assigned DESC facilities to keep the properties looking good and functioning well.
MAJOR DUTIES AND RESPONSIBILITIES:
Perform necessary janitorial and maintenance tasks in all areas of assigned facilities, including, but not limited to, individual apartments, hallways, common areas, offices, storage and trash rooms, equipment rooms, stairways, elevators, kitchens, laundry rooms, lounges, bathrooms, showers, alleys, sidewalks, roofs, and decks or patios.Monitor facilities and equipment for damage and provide upkeep and repair as needed.Perform routine cleaning assignments by following a regular cleaning schedule.Complete other cleaning duties, including unit turnovers, as assigned.Communicate repair or extensive cleaning needs to supervisor before starting work, seeking assistance to complete maintenance work not within personal skill level.Do not enter occupied apartments without prior approval from supervisor.Work at ground level or from ladders. Carry and lift heavy materials, containers, ladders, tools, and other equipment to and around work sites.Report building or apartment repairs needed during work to supervisor for electrical systems (switches, outlets, breakers, fixtures, and minor wiring), general carpentry (woodwork, door maintenance, floor repair, wallboard and plaster work, painting, and lock systems repair), and plumbing.Respond to emergencies, initiating emergency maintenance actions, cleaning up debris, water, etc., and contacting supervisors.Safeguard building and unit keys, never giving anyone access to occupied tenant units.Read and record in maintenance logs or other record-keeping systems to receive assignments and communicate progress.Participate in staff meetings and trainings, as assigned.Other duties as assigned.Requirements:MINIMUM QUALIFICATIONS:
Two years of janitorial/maintenance experience, preferred.Ability to organize workload and complete duties with minimum direct supervision. Ability to communicate and work effectively with people from various backgrounds. Ability to handle a wide range of unpleasant and/or bizarre behavior from clients. Commitment to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be required to stand and/or walk constantly, sit, climb ladders & stairs, bend/stoop, squat/crouch, kneel and reach above shoulders frequently; and may need to crawl occasionally. The employee will also be required to communicate with other employees, work at ground level as well as on ladders including accessible roofs and patios. Frequent lifting, pushing/pulling and carrying items weighing up to 75 pounds including heavy materials, ladders, tools and other equipment to and around work sites may be required. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Also required is the ability to tolerate strong odors and ability to wear appropriate protective equipment.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Read Less