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Double Star Hospitality Jackson Llc
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  • Guest Service Representative  

    - Jackson
    Job DescriptionJob DescriptionBenefits/Perks Flexible SchedulingCareer... Read More
    Job DescriptionJob DescriptionBenefits/Perks Flexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
    The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!  
    ResponsibilitiesGreet every guest with a smile Assist guests with the registration processAnswer phone calls and take messages accuratelyAnticipate the needs of guests and build rapportRespond to guest concerns and resolve them appropriately, escalating to management when necessaryMaintain accurate records of registration and payment information Ensure compliance with health and quality standardsQualificationsHigh School Diploma/GED requiredFamiliarity with hospitality industry standardsKnowledge of front desk operations and proceduresProficient in English; knowledge of other languages is a plusAbility to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situationsAbility to demonstrate genuine care for customers and employeesAbility to work in a fast-paced environment Read Less
  • Guest Service Representative  

    - Jackson
    Job DescriptionJob DescriptionBenefits/Perks Flexible SchedulingCareer... Read More
    Job DescriptionJob DescriptionBenefits/Perks 
    Flexible SchedulingCareer Advancement Opportunities Competitive CompensationJob Summary
    We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.

    The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!  

    Responsibilities
    Greet every guest with a smile Assist guests with the registration processAnswer phone calls and take messages accuratelyAnticipate the needs of guests and build rapportRespond to guest concerns and resolve them appropriately, escalating to management when necessaryMaintain accurate records of registration and payment information Ensure compliance with health and quality standardsQualifications
    High School Diploma/GED requiredFamiliarity with hospitality industry standardsKnowledge of front desk operations and proceduresProficient in English; knowledge of other languages is a plusAbility to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situationsAbility to demonstrate genuine care for customers and employeesAbility to work in a fast-paced environment
    Read Less
  • Housekeeper  

    - Jackson
    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesThorough... Read More
    Job DescriptionJob DescriptionBenefits/Perks
    Competitive wagesThorough training on proper cleaning and disinfectingCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingJob Summary
    We are looking for a professional Housekeeper to join our team. You will be attending to our facilities with integrity and attention to detail. Your goal is to create a clean and orderly environment for our guests, ensuring that they will want to return and ultimately furthering our reputation.

    Responsibilities: 
    Perform various cleaning activities including sweeping, mopping, dusting, making beds, etcInspect all rooms and ensure they meet the hotel’s high standardsReport any damages to the roomsRespond to requests and/or guest complaints with professionalism and patienceMaintain adequate inventory of supplies and consumables and restock when necessaryStrictly adhere to health and safety rules and regulationsQualifications: 
    Proven experience as a housekeeper or cleaner preferredAble to work with minimal supervision and maintain a high level of performanceFriendly, customer-oriented personalityStrong organizational skills and an eye for detailAble to work quickly without compromising qualityCapable of light lifting and standing for long periods
    Read Less
  • Outside Sales  

    - Jackson
    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPa... Read More
    Job DescriptionJob DescriptionBenefits/Perks
    Competitive CompensationPaid Time OffCareer Growth OpportunitiesJob Summary
    We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting sales reports, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. 

    Responsibilities 
    Develop rapport and build relationships with existing and potential customersTravel to appointments and meetings with potential and existing customers within your territoryMeet or exceed designated sales targetsCreate and implement an effective sales strategyDocument all leads, sales, and customer interactions in customer relationship management (CRM) programUse best practices in negotiation and sales techniques to close salesQualifications
    High school diploma/GED required, Bachelor’s degree preferredPrevious experience in outside salesExcellent negotiation and customer service skillsStrong written and verbal communication skillsA positive attitude and ability to be persistent
    Read Less
  • Handyman  

    - Jackson
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompeti... Read More
    Job DescriptionJob DescriptionBenefits/Perks
    Flexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob Summary: 
    We are looking for a skilled Handyman to join our team! In this role, you will perform residential and light commercial maintenance work that may include pipe fitting, insulating, welding, repairing electrical or mechanical equipment, repairing buildings, floors, or stairs, and installing new equipment. 

    You are hard-working, a team player, and dedicated to performing quality work in all that you do. Significant past experience as a professional maintenance worker is highly preferred and a positive attitude is a must! 

    Responsibilities: 
    Inspect, operate, or test machinery or equipment to diagnose machine malfunctionsDismantle machines, equipment, or devices to access and remove defective parts, using hoists, cranes, hand tools, or power toolsPerform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, or doing other preventive maintenance actionsDiagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessaryRepair machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devicesInteract with customers in a professional and friendly manner Qualifications: 
    Previous experience as a handyman / general maintenanceKnowledge of job site safety rules and regulations (OSHA)Knowledge of methods, tools, and equipment used in carpentryAbility to read and interpret blueprintsMust be qualified to perform at heights above thirty (30) feet with the use of a ladder, lift, or bucket truck boom Ability to lift 40+ lbs on a consistent basis
    Read Less
  • Housekeeping Supervisor  

    - Jackson
    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesCareer Gr... Read More
    Job DescriptionJob DescriptionBenefits/Perks
    Competitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingJob Summary
    We are looking for a professional Housekeeping Supervisor to join our team. You will be responsible for motivating a team of housekeeping professionals and creating an environment for them to perform at their best. Focusing on training and quality control is critical. Managing workflow and labor resources is a daily challenge. Hiring, staff training, and making schedules are primary duties. 

    Responsibilities: 
    Creating and updating housekeeping schedules dailyHiring and training all housekeeping staffEnsuring company cleaning standards are consistently metAssisting as needed in cleaning according to company standardsAssisting with deep cleanings, as necessaryOrganizing and maintaining the stock of supplies and laundryReporting maintenance issues to the maintenance department and/or managementQualifications: 
    Prior experience as a Housekeeping Supervisor or in a similar position is preferredPrior experience providing cleaning and/or maintenance services for companies or organizations is preferredComfortable using industrial cleaning equipment and productsExcellent management and organizational skillsComputer proficiency with the ability to create schedulesStamina to handle the physical demands of the jobCapable of light lifting and standing for long periods
    Read Less
  • Hotel Maintenance Manager  

    - Jackson
    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesThorough... Read More
    Job DescriptionJob DescriptionBenefits/Perks
    Competitive wagesThorough training on proper cleaning and disinfectingCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingJob Summary
    We are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. 

    As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. 

    Your primary goal is to ensure our hotel is safe and functional for guests and employees. 

    Responsibilities
    Inspect hotel regularly to ensure it meets safety standardsArrange for routine maintenance in hotel rooms and public areasUndertake repair and maintenance projects without disturbing guestsSupervise a team of maintenance techniciansUpdate operational procedures and process manuals, as necessaryCommunicate all problems and resolve them or make recommendations to upper management for resolutionManage relationships with contractors and service providersMaintain budgets, expenses and activity logsQualifications
    Bachelor’s Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience acceptedSupervisory maintenance or construction management experience preferredAbility to quickly diagnose the root cause of failures and suggest appropriate solutionsIn-depth knowledge of health and safety regulationsDemonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents
    Read Less
  • Guest Service Representative  

    - Jackson
    Job DescriptionJob DescriptionBenefits/Perks Flexible SchedulingCareer... Read More
    Job DescriptionJob DescriptionBenefits/Perks 
    Flexible SchedulingCareer Advancement Opportunities Competitive CompensationJob Summary
    We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.

    The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!  

    Responsibilities
    Greet every guest with a smile Assist guests with the registration processAnswer phone calls and take messages accuratelyAnticipate the needs of guests and build rapportRespond to guest concerns and resolve them appropriately, escalating to management when necessaryMaintain accurate records of registration and payment information Ensure compliance with health and quality standardsQualifications
    High School Diploma/GED requiredFamiliarity with hospitality industry standardsKnowledge of front desk operations and proceduresProficient in English; knowledge of other languages is a plusAbility to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situationsAbility to demonstrate genuine care for customers and employeesAbility to work in a fast-paced environment
    Read Less
  • Hotel Manager  

    - Jackson
    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesCareer Gr... Read More
    Job DescriptionJob DescriptionBenefits/Perks
    Competitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentJob Summary
    We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. 

    The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. 

    Responsibilities
    Oversee the work of all employees and set clear objectivesHire qualified personnel according to standards set forth by the companyOrganize and coordinate operations and allocate responsibilities to ensure maximum efficiencyManage budgets and expenses, analyze and report on financial informationDevelop and implement a strong marketing strategy to promote the hotel’s servicesCommunicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovationsCollaborate with outside entities including suppliers, vendors, event planners, and travel agenciesConduct regular inspections of the facility and uphold strict compliance with health and safety standardsQualifications
    Proven experience as a Hotel Manager is preferredFamiliarity with hospitality industry standardsProficiency in English; knowledge of additional languages is a plusWell-versed in hotel management best practices and relevant laws/guidelinesAbility to resolve issues with a customer-focused orientationAn outgoing personalityExcellent communication skillsStrong organizational and time-management skillsBachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred
    Read Less
  • Hotel Maintenance Manager  

    - Jackson
    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesThorough... Read More
    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesThorough training on proper cleaning and disinfectingCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingJob SummaryWe are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. 
    As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. 
    Your primary goal is to ensure our hotel is safe and functional for guests and employees. 
    ResponsibilitiesInspect hotel regularly to ensure it meets safety standardsArrange for routine maintenance in hotel rooms and public areasUndertake repair and maintenance projects without disturbing guestsSupervise a team of maintenance techniciansUpdate operational procedures and process manuals, as necessaryCommunicate all problems and resolve them or make recommendations to upper management for resolutionManage relationships with contractors and service providersMaintain budgets, expenses and activity logsQualificationsBachelor’s Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience acceptedSupervisory maintenance or construction management experience preferredAbility to quickly diagnose the root cause of failures and suggest appropriate solutionsIn-depth knowledge of health and safety regulationsDemonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany