Job DescriptionJob DescriptionBenefits:
Employee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementTraining & development
Dogtopia of Berkeley Heights
Description: 10-20 hours per week.
Specific shifts available are:
Monday-Friday
7am-11am
3pm-7pm
Saturdays
8am-5pm
Opportunities for more hours on a need be basic depending on volume.
About the Front Desk Role:
A positive, friendly and energetic personality who can multi task and loves a fast paced environment
Enthusiastically greet all guests, staff, and every dog that uses or is interested in our services.
Answer Pet Parent questions over the phone and in person, conduct tours and explain benefits of dog daycare, and enthusiastically explain the benefits of using our services.
Check pups in and out of daycare, boarding and spa, sell treats and special events at drop off, schedule next day of daycare or boarding reservations.
- Ability to toggle across multiple platforms at once and attn to detail on pricing and billing.
- Must be physically able to stand while greeting the parents, take their dogs at lobby or possibly curbside and escort them to and from their playrooms. Dogs range from 5 lbs to 150 lbs. We are not breed exclusive!
Schedule and confirm meet and greets with pet parents. Follow up with pet parents and veterinarians for vaccination records prior to meet and greet appts.
- Check dogs in and out of daycare, boarding and spa and accurately charge the customer.
- Check voicemails, emails and texts incoming and outgoing. Communicate any concerns and notes with pet parent in real time.
- Following up with Leads to schedule the pups evaluation and convert them to a member!
- Communicate with canine coaches about schedules of in and out of playrooms and spa.
Log all notes from canine coaches about pups behavior or activities as well as log in owners notes after every conversation.
- Ability to stay organized and calm in dynamic fast paced environment.
- Cleaning includes, mopping, sweeping, disinfecting front work area and counter tops clean and tidy.
About YOU:
You are obsessed with dogs!
You are 18+ with a strong work ethic who is reliable and punctual with reliable transportation.
Youre fast-paced and love to stay busy. You are able to stand and physically interact with dogs of all sizes
- You're able to assist in running and transporting dogs during peak times.
You thrive when you have multiple tasks at once.
You enjoy meeting and interacting with new people and can make relationships quickly.
You like to work with others and being a part of a team.
Youre lively, enthusiastic, friendly and a very strong communicator.
Ability to work flexible days and hours, including holidays and Saturdays.
Compensation:
$16/hr to start. Increase available after training and proven work ethic. Ample room to advance with the company.
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