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Doggett John Deere
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  • Sales RepresentativeClassificationExemptJob SummaryThis individual wil... Read More
    Sales Representative

    Classification
    Exempt

    Job Summary
    This individual will develop long-term partnerships with our customers to build win/win solutions while promoting all aspects of Doggett in a professional manner.

    Essential Functions
    Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels. Develop a keen awareness of the competition and competitive products, as well as business and industry trends. Maintain strong knowledge of used vehicles. Work in conjunction with Sales Manager and Sales Support Group department, responsible for follow-up. Accountable for timely follow up on each sale to ensure customer satisfaction. Coordinate and/or communicate with customers and applicable departments to ensure timely delivery. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Conduct self in the presence of customers and community to present a professional image of Doggett. Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner.
    Qualifications
    Prior sales experience and/or training preferred Strong communication and interpersonal skills required Excellent customer service skills Proficient in Microsoft Office preferred.
    All applicants must pass pre-employment testing to include background checks, MVR, and drug testing to qualify for employment

    The Sales Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

    Doggett is an Equal Employment Opportunity Employer Read Less
  • Sales RepresentativeLocation: Ford South Loop, Houston, TX, 77025Job D... Read More
    Sales Representative
    Location: Ford South Loop, Houston, TX, 77025
    Job Description:

    We are seeking a motivated and energetic Sales Representative to join our team at Ford South Loop in Houston, TX. The Sales Representative will be responsible for selling new and used vehicles, providing exceptional customer service, and meeting sales targets.
    Responsibilities:
    Develop and maintain relationships with customers to ensure repeat business Understand and demonstrate vehicle features and benefits to customers Negotiate and close sales deals Follow up with customers post-sale to ensure satisfaction Meet and exceed sales targetsRequirements:
    Previous sales experience preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment Valid driver's license High school diploma or equivalent Read Less
  • Staff Accountant - South Houston  

    - Houston
    Staff AccountantClassificationNon-ExemptEssential Functions Responsibl... Read More
    Staff Accountant

    Classification

    Non-Exempt

    Essential Functions
    Responsible for daily accounting functions and month end close process including preparation of general ledger account reconciliations and journal entries Maintain general ledger and analyze to ensure accurate and relevant information Assist with and preparation of schedules and workpapers for auditors Review accounts for discrepancies and reconcile differences Prepare adjusting journal entries Perform factory and floorplan reconciliations at month-end Post daily banking activity for all assigned dealerships Post various monthly statements/invoices from the vehicle manufacturer Post monthly finance reserve statements from lenders Other duties, as assigned
    Qualifications
    High school diploma or general education degree (GED) preferred Prior automotive dealership experience is preferred Must be detail oriented and possess good organizational skills
    Typical Physical Activity

    Physical Demands consist of sitting, stooping, kneeling, reaching, lifting, standing, walking, typing, talking, hearing and traveling.

    The Staff Accountant must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

    Doggett is an Equal Employment Opportunity Employer Read Less
  • Billing Clerk  

    - Houston
    Billing ClerkClassificationNon-ExemptJob SummaryAs an Automotive Billi... Read More
    Billing Clerk

    Classification
    Non-Exempt

    Job Summary

    As an Automotive Billing Clerk, you will play a crucial role in ensuring the accuracy of paperwork for new and used vehicle deals and maintaining records in our dealership's systems. You will also provide valuable accounting and clerical support and collaborate effectively with our sales teams.

    Essential Functions
    Reconciles statements and ledgers making sure that payments are consistent with dealership schedules Bill New and used vehicle deals and post into accounting Bill wholesales and dealer trades and post into accounting Rebate and incentive verification and collection Process payments received for new and used car deals and dealer trades Perform account reconciliations Review account detail daily to identify issues, errors or irregularities Provide administrative support to management, other departments and employees as needed Provide support for and cross train in other business office positions Other duties as assigned
    Qualifications
    Automotive Accounting experience required: 2 years (preferred) Dealership Billing experience required: 1 year (preferred) Experience with CDK/ADP preferred
    The Billing Clerk must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

    Doggett is an Equal Employment Opportunity and E-Verify Employer. Read Less
  • Technical Communicator & Certified Dealer TrainerClassificationExemptJ... Read More
    Technical Communicator & Certified Dealer Trainer

    Classification
    Exempt

    Job Summary
    The Technical Communicator & Certified Dealer Trainer serves as the primary technical knowledge resource within the dealership while also supporting certified dealer training programs. This role establishes a knowledge center to improve product resolution cycle times, enhances technician diagnostic and repair abilities, and ensures best practices are shared across all service locations. Additionally, the role delivers and coordinates certified dealer training, ensuring that technicians meet John Deere certification standards and are equipped with current technical knowledge. By combining advanced product support with structured training, this position enhances technician performance, reduces downtime, and fosters stronger customer satisfaction.

    Essential Functions
    Technical Communicator (Primary Function) Acts as a resource for Technicians, Service Managers, Service Advisors, Parts teams, and customers to resolve critical product problems by assisting with diagnosis, repair, and best practice sharing. Conducts preliminary investigations into machine issues using CCMS, Machine Dashboard, Expert Alerts, and external resources. Ensures all necessary information is documented within CCMS cases before submission to John Deere. Coordinates CCMS cases between dealership technicians and John Deere factory support. Identifies emerging product quality concerns and supports problem resolution in collaboration with John Deere. Opens work orders and provides estimated labor and parts requirements when possible. Maintains current technical knowledge of engine, hydraulic, and electrical systems and related schematics through specialized training and experience. Prepares and analyzes service department reports; uses data to help drive efficiency, quality, and growth. Identifies and communicates technician training needs or gaps to ensure workforce readiness. Maintains positive, professional relationships with peers, management, and support resources while delivering exemplary customer service. Operates and maintains tools, equipment, and vehicles required for job responsibilities. Follows all safety rules and maintains a clean, orderly work environment.
    Certified Dealer Trainer (Secondary Function)
    Delivers John Deere-certified dealer training programs to technicians across dealership locations. Coordinates with dealership leadership to assess training needs and schedule programs. Ensures training content aligns with John Deere certification standards, product updates, and market needs. Maintains training environments that meet safety and instructional standards. Monitors and reports training outcomes, including attendance, performance metrics, and feedback. Provides mentorship and support to technicians, reinforcing learning objectives and ensuring consistent application in daily work. Maintains strong relationships with the John Deere Training Organization and dealership stakeholders to ensure alignment with corporate training goals. Stays current on industry trends, John Deere technology, and competitive products to incorporate into training content.
    Personal Development
    Completes John Deere University (JDU) training and certifications as outlined by the Director of Support Services. Stays current on new systems, technologies, and advancements in John Deere equipment and connected support tools. Reviews product improvement bulletins and technical communications to ensure compliance and readiness. Engages in continuous learning and skill development to enhance technical expertise and instructional effectiveness. Seeks feedback from peers, leadership, and training participants to improve performance.
    Qualifications
    5+ years of experience in service and parts department operations; technical training experience preferred. Strong knowledge of mechanical, hydraulic, and electrical systems used in heavy equipment. Experience with John Deere diagnostic tools (Service ADVISOR™, Parts ADVISOR™, JDLink™, CCMS). Proven ability to analyze technical issues, interpret reports, and communicate solutions effectively. Experience delivering technical or certification training programs preferred. Excellent communication, organizational, and interpersonal skills. High School Diploma or GED required; Associate or Bachelor's degree in a technical or business field preferred. Valid driver's license required; CDL preferred.
    Physical & Environmental Requirements
    Frequent outdoor work, including walking, stooping, bending, and climbing on/off equipment. Ability to lift to 50 lbs. Use of proper PPE is required at all times.
    The Technical Communicator & Certified Dealer Trainer must perform all duties safely and effectively, with or without reasonable accommodation. This description outlines the general scope of the role but is not an exhaustive list of all responsibilities.

    Doggett is an Equal Employment Opportunity Employer Read Less
  • Technical Communicator  

    - Houston
    Technical CommunicatorClassificationExemptJob SummaryEstablishes a kno... Read More
    Technical Communicator

    Classification
    Exempt

    Job Summary
    Establishes a knowledge center within the dealer organization to improve product resolution cycle times. Enables improved communication, sharing of best practices among all servicing locations. Works with the Service Managers/Service Advisors to help solve problems. Helps to improve Technician's diagnostic and repair abilities resulting in less downtime and reduced costs for our customers. Conducts preliminary investigations into machine problems using CCMS, Machine Dashboard and Expert Alert information, external information sources, previous experiences, and knowledge of machine systems.

    Essential Functions
    Resource for Technicians, Service Managers/Service Advisors and Parts Leads to help resolve critical product problems by assisting in diagnosis and repair and sharing of best practices Ensures all necessary information is documented within the CCMS case prior to submission to John Deere Coordinates CCMS cases between Technicians and John Deere CCMS factory support as needed. Works with John Deere as a partner in quality to help identify emerging product quality concerns and support problem resolution. Identifies, communicates, and executes continuous process improvements in Service and Parts departments to ensure internal and external customer satisfaction. Opens work orders and provides estimated labor and parts requirements, when possible, for technicians to resolve issues. Maintains up to date technical knowledge of engine, hydraulics, and electrical systems and repair manual schematics acquired by specialized training within the company or previous experience. Assists in identifying technical training needs or gaps by communicating with location Service Mangers / Service Advisors. Prepares and analyzes Service department reports; uses data to help drive improvement and growth. Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Ensure that company's reputation and image in the community is consistent with company core values May participate in Service EDUCATE Training programs required for the development of skills and knowledge Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations while performing work assignments Maintains knowledge of John Deere and competitive products
    Qualifications
    5+ years of experience in Service and Parts department operations; demonstrated experience consistently meeting performance metrics preferred Experience with basic computer functions; experience using Service ADVISOR™, Parts ADVISOR™, or other computer based diagnostic repair tools preferred Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment Experience communicating effectively Experience working with customers Experience analyzing and interpreting data and reports High School Diploma, GED, or equivalent experience required; Associate degree preferred
    Typical Physical Activity and Environmental Conditions:
    A major portion of every day will be spent outdoors walking, stooping, bending, climbing on and off machines. Ability to lift up to 50 lbs. Proper PPE is required for all training

    The Technical Communicator must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

    Doggett is an Equal Employment Opportunity Employer Read Less
  • Shop Technician  

    - Shreveport
    Shop Technician ClassificationNon-ExemptJob SummaryThe Shop Technician... Read More
    Shop Technician

    Classification
    Non-Exempt

    Job Summary
    The Shop Technician is responsible for servicing and repairing equipment in the shop.

    Essential Functions
    Must be capable of removal and installation of components by following the appropriate service manual. Understand and utilize various exchange items. Evaluate price of exchange vs. cost of repair Safely operate, inspect machines, vehicles and/or engines to diagnose defects Diagnose, troubleshoot and repair all component of equipment. Including, but not limited to engines, power trains, hydraulics, fuel systems, power generation and electrical codes Formally document the work done on the equipment Complete work assignments, and assigned training within allotted time. Secure and maintain appropriate licensing Maintain good work habits, and comply with all safety/company regulations Perform other duties as requested by management
    Qualifications
    Associate's degree or equivalent from a two-year College or technical school preferred Qualified applicants will have experience in trouble-shooting, and repairing diesel-powered heavy equipment The candidate must have basic computer skills Maintains good work habits, and presents a favorable business image towards customers served by the company Ability to read, comprehend simple instructions, short correspondence and memos Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization Ability to add, subtract, multiply and divide in all units of measure. Use whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw/interpret bar graphs Ability to deal with problems involving a few concrete variables in standardized situations Must own proper tools to perform required repairs
    Typical Physical Activity
    While performing the duties of this job, the employee must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion; endure prolonged standing, stooping, kneeling, crouching, and squatting while performing mechanical operations; exert push and pull forces with the arms in order to use various wrenches and tools; endure prolonged forward and overhead arm positions while performing mechanical operations; use hands to grasp hand tools and parts and climb onto and operate equipment.

    Typical Environmental Conditions
    Employee regularly works indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places.

    The Shop Technician must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

    Doggett is an Equal Employment Opportunity Employer Read Less
  • Parts Warehouse  

    - North Little Rock
    Parts WarehouseClassificationNon-ExemptJob Summary:The Parts Warehouse... Read More
    Parts Warehouse

    Classification
    Non-Exempt

    Job Summary:
    The Parts Warehouse employee is responsible for receiving and shipping parts, maintaining and organizing the warehouse, and delivering and picking up parts and equipment for the dealership.

    Essential Functions:
    Receive and inspect incoming parts, ensuring they are in good condition and verifying packing slips for inventory control. Pack and ship parts efficiently to customers and suppliers. Maintain accurate records of all shipments, damages, shortages, and other necessary inventory documents. Stock parts in their designated locations after verification. Operate a forklift. Keep warehouse bins, aisles, and storage areas clean, organized, and clearly labeled. Assist the Warranty Administrator and Inventory Coordinator as needed. Pick up and deliver parts and equipment to customers, satellite stores, wholesale accounts, and vendors. Maintain a daily log of deliveries and pick-ups, obtaining recipient signatures for verification. Unload the truck nightly, submit all paperwork, and return undelivered parts. Perform other duties as assigned by the supervisor.
    Qualifications:
    Preferably one year of experience in parts or warehouse operations. Strong verbal and written communication skills. Good organizational skills. Basic computer skills preferred. Familiarity with company-specific software is a plus. Drivers must have at least five years of driving experience.
    Physical Requirements:
    Ability to lift up to 75 pounds occasionally. Full range of motion in arms for reaching and handling tools and parts. Prolonged standing, stooping, kneeling, crouching, and squatting required. Ability to push and pull using wrenches and other tools. Must be able to climb onto and operate equipment.
    Work Environment:
    Primarily indoors around moving equipment and heavy trucks. Possible exposure to extreme weather conditions when working outdoors. May encounter loud noise, dust, steam, high-pressure water, and rotating equipment. May require the use of common protective or safety equipment. Work may include cramped spaces or high places.
    The Parts Warehouse employee must perform all essential duties efficiently and accurately, with or without reasonable accommodation, without posing a safety risk to themselves or others. This job description outlines the general nature and responsibilities of the role and is not an exhaustive list of all duties, skills, or qualifications required.

    Doggett is an Equal Employment Opportunity Employer Read Less
  • Accounts Receivable Clerk  

    - Houston
    Accounts Receivable ClerkClassificationNon-ExemptJob SummaryThis posit... Read More
    Accounts Receivable Clerk

    Classification
    Non-Exempt

    Job Summary
    This position is responsible for maintaining accounts payable records, reconciling statements, issuing payment to vendors, and monitoring AP actions. Accounts receivable records payments to customer accounts and maintains accounts receivable records. The AR Clerk is responsible for depositing and reconciling payments received by the dealership and for taking appropriate collection action on customer accounts.

    Essential Functions
    Reconcile statements and ledgers making sure that payments are consistent with dealership schedules Bill new and used vehicle deals and posts into accounting Organize paperwork in each deal and check for completeness Communicates to the office manager cash requirements for the payable dates Reconciles bank balances daily Rebate and incentive verification and collection Works closely with the Warranty Administrator on submission of all warranties and aftermarket and handling of warranty and aftermarket cancellations Support month-end close with review of general ledger accounts for missing or incorrect information and completion of accurate monthly financial statements Assist with the month end closing tear downs and filing Assist with collections on past due accounts Takes necessary collections actions; follows up with agency and department heads Facilitates daily bank deposit Apply payments and send out monthly statements Accounts payable activities including data entry of invoices, new vendor setup, payment, statement reconciliation and dispute resolution Records vendor information for 1099 reporting Provide backup receptionist coverage, as needed Maintain professional personal appearance Complete required training assigned through the company training portal Adhere to consistent and reliable work schedule Demonstrate ethical business practices and integrity in all interactions to uphold the Doggett Automotive group brand Effectively perform duties and responsibilities in a safe manner Other duties as assigned
    Qualifications
    High school diploma or equivalent preferred Proficient in Microsoft Office (Outlook, Excel) DMS knowledge (CDK/ADP) preferred Must be able to operate standard office equipment Operate a 10-key calculator Accounting experience in an auto dealership is preferred
    Typical Physical Activity
    Physical Demands consist of sitting, stooping, kneeling, reaching, lifting, standing, walking, typing, talking, hearing and traveling.

    Travel Requirements
    None

    The Accounts Receivable Clerk must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

    Doggett is an Equal Employment Opportunity Employer Read Less
  • Machine Monitoring Specialist  

    - Houston
    Machine Monitoring SpecialistJob SummaryAs a Machine Monitoring Specia... Read More
    Machine Monitoring Specialist

    Job Summary
    As a Machine Monitoring Specialist, you will be the frontline expert in leveraging John Deere Connected Support™ tools to proactively monitor, diagnose, and support customer machines. Your role ensures maximum uptime, improved productivity, and enhanced customer satisfaction by identifying issues before they become problems.

    Essential Functions
    Remote Monitoring & Diagnostics Use Service Center telematics to monitor machine health and performance Analyze diagnostic trouble codes and performance data from connected machines Utilize Service ADVISOR™ Remote to perform remote diagnostics and software updates Expert Alerts & Preventative Action Respond to Expert Alerts generated by John Deere's central Machine Health Monitoring Center Coordinate with service technicians to ensure timely and accurate repairs Ensure the correct parts and tools are dispatched to minimize downtime Customer Communication & Support Notify customers of potential issues and recommended actions Provide insights into machine usage, maintenance schedules, and performance trends Educate customers on Connected Support benefits and usage Collaboration & Reporting Work closely with dealership service teams and John Deere's central monitoring center Document machine issues, resolutions, and customer interactions Contribute to continuous improvement by identifying recurring issues and suggesting solutions
    Qualifications
    Experience with heavy equipment diagnostics or telematics systems Familiarity with John Deere equipment and software tools (JDLink™, Service ADVISOR™) Strong analytical skills and attention to detail Excellent communication and customer service skills Proficiency in Microsoft suite (Excel, Word, Outlook, PowerPoint, and Access), CDK or equivalent (dealer business system), ADP, Handel (CRM), and TargIt (business intelligence system) High School Diploma or GED Post-secondary education is a plus
    Preferred Skills
    At least JDU Level 3 Tech Certification Experience with fleet management or machine health prognostics Ability to interpret machine data and translate it into actionable insights
    Typical Physical Activity and Environmental Conditions

    A major portion of every day will be spent outdoors walking, stooping and bending, climbing on and off machines. Ability to lift up to 50 lbs. Proper PPE is required for all training

    The Machine Specialist must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

    Doggett is an Equal Employment Opportunity Employer Read Less

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