Job DescriptionJob DescriptionBenefits:
Bonus based on performanceCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offVision insurance
Come join the experience. Elevate fine dining from the inside out
Assistant General Manager | Fine Dining Steakhouse
Location: Austin, TX
Position Type: Full-Time | On-Site
Compensation: Competitive Salary + Benefits Package + Growth Opportunities
About SOF Hospitality
SOF Hospitality is a premier multi-concept restaurant group with award-winning operations in Houston, New Orleans, and Costa Rica. Our brand ethos is rooted in crafting world-class dining experiences that celebrate culinary artistry, personalized service, and operational excellence. Our upcoming opening in Austin Aris, an elevated modern steakhouse reflects our continued commitment to innovation, integrity, and distinction within the hospitality industry.With a sharp focus on concept execution, guest retention, and team development, we pride ourselves on building restaurants that resonate deeply with our communities. Each of our properties is led by passionate professionals who uphold our standards of excellence and elevate the guest experience at every opportunity.Position Overview: Assistant General Manager
The Assistant General Manager (AGM) at Aris is a high-impact leadership role that supports the General Manager in overseeing all facets of front-of-house operations. This individual is expected to be a confident leader, strategic thinker, and culture carrier responsible for driving performance, fostering team development, and ensuring the seamless execution of daily service.The ideal candidate is an agile problem solver with exceptional interpersonal skills, a deep understanding of fine dining service protocols, and a commitment to building and sustaining a culture of excellence. The AGM plays a vital role in managing financial performance, maintaining compliance, optimizing guest satisfaction, and helping position Aris as one of Austins premier dining destinations.Core Responsibilities
Team Leadership & Development
Partner with the General Manager to recruit, train, and retain top-tier hospitality talentConduct regular performance evaluations, provide actionable feedback, and identify opportunities for growth and advancementLead and inspire staff through daily pre-shift briefings, consistent coaching, and by modeling professionalism and service standardsCultivate a positive, inclusive, and results-oriented team culture aligned with SOF Hospitalitys valuesGuest Experience & Service Execution
Maintain a consistent and highly visible floor presence during peak hours and special eventsEnsure each guest receives personalized attention and an elevated dining experience from arrival to departureHandle guest concerns with discretion and empathy, resolving issues promptly while protecting brand reputationSupport service staff with deep menu knowledge, wine pairing suggestions, and elevated service techniquesBuild strong guest relationships to drive loyalty, repeat business, and word-of-mouth referralsOperational Oversight & Excellence
Execute daily operations in accordance with company SOPs and industry best practicesCoordinate with culinary leadership to ensure cohesive pacing, communication, and execution between FOH and BOHOversee daily cash reconciliation, POS accuracy, and financial reporting with absolute integrityEnsure dining room and bar areas are meticulously maintained, organized, and guest-ready at all timesManage all FOH inventory, ordering, and vendor communication as neededCompliance, Health & Safety
Ensure full compliance with all local, state, and federal health regulations, labor laws, and food safety standardsMaintain up-to-date certifications (e.g., TABC, ServSafe) for self and ensure compliance among FOH staffConduct internal audits to ensure team adherence to dress codes, alcohol policies, and hygiene standardsChampion a proactive safety culture and ensure the team is trained to respond to emergency scenariosFinancial Stewardship & Performance Metrics
Assist in managing labor scheduling and cost control strategies to optimize profitability without compromising serviceAnalyze daily sales data, labor reports, and guest feedback to identify patterns and operational opportunitiesCollaborate with the GM on weekly forecasting, budgeting, and financial planning initiativesContribute to inventory accuracy, waste reduction strategies, and vendor accountabilityAdministrative Leadership & Strategic Planning
Oversee and optimize OpenTable, TOAST, and reservation management systems for guest flow and table turnsAssist in maintaining all operational documentation, including payroll, time tracking, incident reports, and training recordsParticipate in weekly leadership meetings and contribute to strategic planning for long-term growthRepresent Aris and SOF Hospitality in community and industry engagements as neededIdeal Candidate Profile
Minimum 2 - 5 years of progressive leadership experience in a fine dining or upscale restaurant settingDemonstrated ability to lead, inspire, and manage high-performing teams in a fast-paced environmentExceptional interpersonal and communication skills with a poised and professional demeanorDeep knowledge of culinary, wine, and spirits with a passion for education and continuous improvementHighly organized, detail-oriented, and adept at balancing multiple priorities under pressureProficiency in industry-standard platforms such as TOAST, OpenTable, and staff scheduling software (7shifts, HotSchedules, etc.)TABC and ServSafe certified (or able to obtain upon hire)Why Join Aris?
Be part of one of Austins most anticipated fine dining conceptsJoin a prestigious and growing hospitality group with properties across TexasCompetitive salary with comprehensive benefits, including medical, and dining perksAccelerated career advancement and leadership development within SOF Hospitalitys expanding portfolioWork alongside a team of culinary and service professionals who are passionate about delivering unmatched guest experiencesContribute to a company culture built on integrity, innovation, and a deep respect for hospitality as a craft.
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