District Works Place Managers are frontline staff, brand representatives, and field professionals who keep public spaces clean, safe, and welcoming. This active, public-facing role requires standing, walking, and working outdoors in all conditions while providing radical hospitality, our version of exceptional customer service.
Place Managers may be assigned to our program serving BART stations, deployed to downtown Oakland or Oakland Chinatown district routes, or transferred to Maintenance and Technician Services operations. While responsibilities vary by program, all Place Managers are expected to show up on time, follow company policies and procedures, maintain a professional appearance and attitude, and serve the community with dignity, care, and respect.
This Role Is Ideal for Someone Who:
Enjoys working in public spaces and supporting community members directlyPays attention to details and takes pride in making public spaces welcoming, safe, and cleanFollows rules, safety practices, and grooming/uniform standards without exceptionStays calm in stressful situations and communicates clearly with teammates and the general publicWorks independently, takes ownership of assigned tasks, and consistently meets daily goalsWants to make a visible impact by caring for shared spaces and neighborhoods Requirements: Minimum Qualifications Stable employment history with no unexplained gaps longer than 6 monthsStrong people skills, impeccable communication, and customer service are requiredComfort using digital devices (tablets/phones) and accountability for company-issued equipmentPhysically able to: Stand for long periods of time, walk 10-12 miles daily, and be able to lift 50 lbs Perform repetitive tasks and work outdoors year-round Ability to adhere to strict time management and expectations with a verifiable performance history of outstanding attendance, punctuality, and reliable employment records.Able to wear a uniform professionally with impeccable self-care and grooming routines that enable you to represent our company professionally in the communities we serve.Safety & Compliance
Impeccable focus on safety - follows all OSHA guidelines and site safety protocolsWears uniform daily to the highest standard of presentationReports hazards, incidents, or unsafe conditions immediatelyMaintains equipment and tools clean, safe, and ready to useDevice-free while on duty (no personal phone/media use) Cultural Fit & Values Alignment Committed to Radical Hospitality: respectful, patient, and kind with all community membersDedicated to community service and public space careAble to maintain boundaries and confidentiality when working with vulnerable populationsCompassionate and patient with individuals facing mental health or housing challengesCalm, solution-oriented, and adaptable in crisis or stressful situationsEmotionally steady, open to coaching, and accountable for performance Preferred Qualifications OSHA-10 or OSHA-30 certification (preferred, not required)Multilingual skills (Spanish and Cantonese preferred, not required)Knowledge of Business Improvement Districts (BIDs), Community Benefit Districts (CBDs), or public space management, like transportation hubs, parks, and plazasExperience in Customer service, hospitality, ambassador roles, or transit/public infrastructure environmentsFamiliarity with the Urban Place Management industryValid California Driver's License with a clean DMV record (required for MATS) How to ApplyApplications are only accepted online, through our website:
To be considered, you must submit:
A professional resume in PDF formatSelect the program you are applying for from the screening questions and include it on your resume and cover letterProper grammar, spelling, and formattingNo walk-ins, phone calls, or unsolicited outreach. All communication will be via email only.Compensation details: 24.5-29 Hourly Wage
PI7956df2dd4a3-9118
Read Less