Job DescriptionJob DescriptionThe Associate Manager, Housing Program, supervises the Pro Bono Center’s (PBC) Housing Program’s Program Specialists. The Associate Manager, Housing Program, oversees intake for the Landlord Tenant Legal Assistance Network (LTLAN) and the Landlord Tenant Resource Center (LTRC), which provides free legal representation, advice, or legal information to both unrepresented tenants and small landlords who have residential housing disputes in the District of Columbia and serves over 4,000 customers annually.ESSENTIAL DUTIES & RESPONSIBILITIES• Provides day-to-day leadership, management, coaching, and mentoring to direct reports. • Recruits and retains a diverse workforce and works to create an inclusive environment for direct reports within one’s department.• Designs and implements LTLAN and LTRC intake protocols and quality controls. • Provides guidance and workflow coordination to Housing Program Specialists. • Serves as a liaison between the LTLAN partners that provide legal services to tenants who reach out to LTLAN and the PBC.• Serves as a liaison between community-based organizations that support tenants and the PBC.• Serves as a liaison between Housing Program Specialists and PBC management. • Designs and implements tenant support programs, including delivery of ERAP application completion services and housing searches. • Provides on-site and remote support to LTLAN and to the LTRC, including serving as the first point of contact to customers, managing the daily list of LTLAN and LTRC customers, responding to inquiries, maintaining supplies and resources, and maintaining records of LTLAN and LTRC services.• Provides appropriate referrals to other legal services providers. • Assesses customers to determine their legal needs and eligibility and communicates the LTLAN and LTRC procedures.• Assists litigants in obtaining non-legal support to divert eviction. • Trains and provides technical support to law school volunteers.• Collects and inputs data for internal and grant reporting. Assists with maintaining compliance with grant requirements, correcting data, and producing reports detailing changes.• Drafts forms, reports, correspondence, notices, and other documents and helps develop, produce, and distribute public education materials. • Updates material for self-represented litigants and ensures that updated materials are circulated to the public.• Supports the Housing Right to Counsel Project. • Supports language access activities of the PBC.• Coordinates and supports other PBC clinics and projects involving housing matters. • Supports on-site and off-site legal clinics, including staffing the Advice & Referral Clinic and other resource centers. • Inputs client, volunteer attorney and case management information into the PBC’s database. Helps make improvements to the PBC’s case management system and performs conflict checks in the system for placement of cases. • Performs other duties as assigned.
MINIMUM QUALIFICATIONS• Direct managerial experience.• Prior relevant work experience, specifically performing intake interviews.• Ability to regularly work evenings and weekends for a variety of Pro Bono Center clinics and events. • Proficiency with Microsoft Office 365. • Excellent oral and written communication skills.• Must be detail oriented and deadline driven. Able to multi-task and work in a fast-paced environment.• Excellent interpersonal and customer service skills. Must work well in a team environment and be able to interact, including in-person, with Bar members, volunteers, vendors, the public, and Bar and PBC employees.• Must work well under pressure, possess excellent organizational abilities, and be able to manage several priorities in a day.• Must be adaptable, creative, and self-motivated.• Ability to handle and maintain the confidentiality of highly sensitive information.
PREFERRED QUALIFICATIONS• Bachelor’s degree.• Excellent oral and written communication skills in Spanish or Amharic. ****Please submit resume, cover letter expressing your interest, and two (2) writing samples****This position is currently a hybrid position, with days worked in the office and days worked remotely. The hybrid status of this position may change at any time subject to the Bar’s discretion.This is not an attempt to list all essential functions of this position. Job duties may change over time based on Pro Bono Center needs. The D.C. Bar Pro Bono Center is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law. The D.C. Bar Pro Bono Center is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs, pursuant to applicable law. If you require reasonable accommodation as part of the application process, please contact Human Resources.As part of the accommodation process, we will conduct an individualized interactive process and may ask you for additional information. Any final hiring decisions or start dates may be delayed while the accommodation review process is ongoing if the individual cannot begin work without the requested accommodation.
Job DescriptionJob DescriptionThe Associate Manager, Donor Relations strengthens relationships with individual donors and prospects through personalized communication and recognition programs to retain contributions, increase support, and acquire new supporters. This role is responsible for maximizing the engagement and financial contributions of individuals through direct response (mail and email) fundraising, targeted communications, automations, personalized outreach, meetings and events, and stewardship activities. ESSENTIAL DUTIES & RESPONSIBILITIESDrafts and designs personalized and segmented direct mail to retain current donors, reengage lapsed supporters, and acquire new supporters as well as engage affinity groups.Develops digital content in coordination with the mail and for separate online fundraisers, including the annual Bar Membership renewal process. Creates content for various stewardships, including donor acknowledgments and recognition, bulk updates, and impact reports. Manages a portfolio of mid-tier and emerging major gift donors through personalized outreach such as phone calls, emails, handwritten cards, virtual or in-person meetings, and special events.Serves as an initial point of contact for general inquiries. Follows up on Presidents Reception invitations to and recognition for individual ticket purchases or supporters and attends Pro Bono Center or D.C. Bar events to cultivate existing donors and identify new prospects. Partners with the Senior Leadership Team, various legal clinics, and programs to proactively engage prospects and donors based on their respective philanthropic interests and the related program priorities. Maintains and updates records of individual donors and prospects and related donor relations activity. Creates, coordinates, and updates automations, surveys, and workflows to qualify and cultivate mid-tier, major gift, and planned giving prospects. Tracks and analyzes responses to direct mail, digital fundraising, and automation to make further enhancements and improvements. Ensures direct response and individual giving are integrated with other fundraising priorities and strategies and special events.Share relevant donor correspondence to improve overall engagement and communications opportunities.Ensures donors receive proper acknowledgement and recognition for their contributions and sponsorships. Performs other duties as assigned.MINIMUM QUALIFICATIONSPrior experience in direct mail, digital fundraising, and individual giving. Experience writing inspiring solicitation letters and emails, updates, and impact reports for nonprofit organizations. Solid understanding of moves management and experience engaging donors and prospects. Proficient with Microsoft Office 365, including Word, Excel, Outlook, Teams, and SharePoint. Demonstrated commitment to valuing diversity and contributing to an inclusive working environment.Excellent oral and written communication skills.Must be detail-oriented and deadline-driven. Able to multi-task and work in a fast-paced environment.Excellent interpersonal and customer service skills. Must work well in a team environment and be able to interact, including in-person, with Bar members, volunteers, vendors, the public, and Pro Bono Center and Bar employees.Must work well under pressure, possess excellent organizational abilities, and be able to manage several priorities in a day.Must be adaptable, creative, and self-motivated.Ability to handle and maintain the confidentiality of highly sensitive information.PREFERRED QUALIFICATIONSBachelor’s degree.Experience with recurring giving, peer-to-peer fundraising, mid-tier giving, major gifts, or planned giving. Knowledge of HTML and CSS as well as concepts of automation. Familiarity with Nimble AMS, SalesForce Marketing, or similar systems. Background in successful social media fundraising. ***Please submit a resume, cover letter, and two (2) writing samples.*** Applications without the required resume, cover letter, and two (2) writing samples will not be reviewed.*** This position is currently a hybrid position, with days worked in the office and days worked remotely. The hybrid status of this position may change at any time subject to the Pro Bono Center’s discretion.This is not an attempt to list all essential functions of this position. Job duties may change over time based on organizational/department needs. The D.C. Bar Pro Bono Center is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.The D.C. Bar Pro Bono Center is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs, pursuant to applicable law. If you require reasonable accommodation as part of the application process, please contact Human Resources at HR@dcbar.org. As part of the accommodation process, we will conduct an individualized interactive process and may ask you for additional information. Any final hiring decisions or start dates may be delayed while the accommodation review process is ongoing if the individual cannot begin work without the requested accommodation.
Job DescriptionJob DescriptionThe Staff Attorney, Family Law, provides legal counsel and representation to eligible litigants through the Family Law Assistance Network (FLAN) in the Domestic Relations Branch of the DC Superior Court. This role also facilitates the placement of qualifying litigants with pro bono attorneys for full representation and serves as a mentor to volunteer attorneys handling family law cases. Additionally, the Staff Attorney leads and organizes training sessions for both attorneys and non-attorneys, conducts community outreach, and develops family law resources. This position also supports DC Bar Pro Bono Clinics as needed. This is a grant-funded position. Continued employment may be impacted by continued grant funding.
ESSENTIAL DUTIES & RESPONSIBILITIES• Provides same-day legal services through the Family Law Assistance Network (FLAN) to qualifying parents or third-party caregivers with cases in the Domestic Relations Branch of DC Superior Court (both remote and in-person).• Provides legal advice, limited scope representation, and full representation to qualifying litigants in family law matters.• Updates and drafts new materials for self-represented litigants and responds to and maintains records of requests for materials or information. • Provides substantive guidance, mentoring, training, and outreach to volunteer attorneys, law students, and paralegals.• Develops, selects, and compiles training and other resource materials.• Refers appropriate matters to the Pro Bono Center’s Advocacy & Justice Clinic as well as other area legal services providers.• Through the Pro Bono Center’s Advocacy & Justice, provides mentoring and feedback on substantive legal issues to pro bono attorneys.• Identifies emerging issues, develops recommendations, and designs and implements new programs and projects. • Represents the Pro Bono Center with the court, administrative agencies, other legal services providers, and community-based organizations.• Collaborates with other Pro Bono Center clinics and projects involving family law matters and partners with other legal services providers. • Provides community outreach, legal education, and/or “Know Your Rights” trainings to prospective clients and community members. • Drafts forms, pleadings, reports, correspondence, notices, and other documents. • Assists in preparing reports for internal reporting and grant reporting. • Facilitates improvements in the Pro Bono Center’s case management system. • Supports other Pro Bono Center clinics as needed.• Performs other duties as assigned.
MINIMUM QUALIFICATIONS• A J.D. from an ABA-accredited law school. • An active member of the District of Columbia Bar and in good standing. • Active practice experience in D.C., including extensive experience handling family law (custody, child support, and/or divorce) cases. • Proficiency with Microsoft Office 365 and Legal Server.• Demonstrated commitment to valuing diversity and contributing to an inclusive working environment.• Excellent interpersonal skills. Must work well in a team environment and be able to interact with clients, the public, Bar members, volunteers, and staff. • Excellent organizational and oral and written communication skills; must be adaptable, creative and self-motivated, and must be able to work with minimal supervision. • Must work well under pressure, possess excellent organizational abilities, and able to manage several priorities in a day.• Must be detail oriented and deadline driven.• Ability to handle and maintain the confidentiality of highly sensitive information.
PREFERRED QUALIFICATIONS• Experience handling a variety of poverty law matters (housing, public benefits, consumer, and/or other civil legal issues).• Experience with a legal services organization that provides legal services to indigent individuals. • Experience working with volunteers.• Experience working with domestic violence cases.• Proficiency in Spanish.
***Please submit a resume, cover letter, and two (2) writing samples.*** Applications without the required resume, cover letter, and two (2) writing samples will not be reviewed.This is a grant-funded position. Continued employment may be impacted by continued grant funding.This position is currently a hybrid position, with days worked in the office and days worked remotely. The hybrid status of this position may change at any time subject to the Pro Bono Center’s discretion. This is not an attempt to list all essential functions of this position. Job duties may change over time based on Pro Bono Center needs. The D.C. Bar Pro Bono Center is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law. The D.C. Bar Pro Bono Center is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs, pursuant to applicable law. If you require reasonable accommodation as part of the application process, please contact Human Resources.As part of the accommodation process, we will conduct an individualized interactive process and may ask you for additional information. Any final hiring decisions or start dates may be delayed while the accommodation review process is ongoing if the individual cannot begin work without the requested accommodation.
