Department/Location:
210 – Communications/National Headquarters
Job Title:
Communications Coordinator
Reports to:
National Communications Director
Salary Grade:
ý – Grade 10
($20.18 - $31.39/hour)
Type of position:
ý Full-time o Part-time
Minimum Hours: 40 Hrs. /Week
o Exempt ý Nonexempt
Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not
intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Provide secretarial support, support outreach efforts, handle logistical support for DAV outreach events, and assist the department director and staff.
Essential Functions:
Assist director and staff by providing clerical work and attending to tenuous administrative detailsAct as front line department contact, routing calls and correspondence from media, internal, external sourcesAssist in the distribution of media outreachAssist in promoting the intended image for DAVAct as a point of contact for frontline media liaisonCoordinate activities of key staff and/or guests to make arrangements for special events or meetingsCoordinate unique special event activities, accommodations, and logisticsAssist in ensuring special event objectives and requirements are metAssist with uploading documents to Communications home portal pageEnter requisitions and invoices into ARM systemUpload contracts for approval to the General Counsel home portal pageMaintain inventory for office supplies, purchases, subscriptions, and membershipsSchedule appointments, make reservations, and maintain department calendarCompose and format letters, memorandums, or other correspondence from scratch or rough draftOrganize, prioritize, and expedite flow of work independently and with minimal supervisionAnswer telephone, route calls, greet visitors, and ascertain their needsDistribute miscellaneous information and various reportsProcess letters, invitations, and supplies for seminarsProcess requests for lists and labelsComply with mandates and directions of managementMaintain Feedback email, route to appropriate individual/department, and ensure timely repliesPerform other duties as requestedEssential Skills and Experience:
Minimum of three years of experience successfully performing administrative tasksThorough understanding of modern office procedures and methods including telephone communications, office systems, and recordkeepingAbility to learn and execute basic public outreach using specific toolsAbility to take initial media queries and follow through with senior communications staffManage schedules and multi-task to support requirements of a large, extremely busy teamMust have excellent professional and diplomatic communication skills both orally and written with people inside/outside the organization Proficient user of standard business computer and Microsoft Office software suite Skill to type 50 words per minuteHigh school diploma or equivalentAdditional education in communications a plusDegree of Supervision:
No Supervisory ResponsibilitiesPhysical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Job requires sitting up to eight hours a day and standing two to four hours a day. Body movement primarily in hand and arm functions associated with normal office activities. Hand and eye coordination, and hand dexterity is required for handwriting and keyboarding over prolonged periods of time. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires occasional lifting and/or carrying of no more than 25 pounds, as well as bending, squatting, pushing, and pulling. Work Environment: The noise level in the work environment is usually minimal.
Department/Location:
180 – Entrepreneurial Services/National Headquarters
Job Title:
DAV Patriot Boot Camp Coordinator
Reports to:
Director of DAV Patriot Boot Camp
Salary Grade:
ý – Grade 10
$20.18 - $31.39/ Hourly
Type of position:
ý Full-time o Part-time
Minimum Hours: 40 Hrs. /Week
o Exempt ý Nonexempt
Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not
intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
The coordinator position will assist in the planning and implementation of various events; in-person, online, and hybrid; support outreach and marketing efforts, organize and facilitate departmental logistics, collaborate on special projects.
Essential Functions:
Assist director and event planning team in all stages of event preparation, from concept thru post-event wrap-upAct as front-line department contact, routing calls, emails, and correspondence from internal and external sourcesAct as a point of contact for alumni, volunteers, mentors, speakers, and partnersDevelop and maintain strong working relationships with teams across all functional areas at DAV National HeadquartersProvide on-site support during events, ensuring smooth operations and addressing any issues that may ariseCoordinate activities of key staff and/or guests to make arrangements for special events, or meetingsCoordinate unique special event activities, accommodations and logisticsSchedule appointments, make reservations, and maintain department calendarCompose and format letters, memorandums, or other correspondence from scratch or rough draftPrepare, distribute and monitor electronic correspondence to internal and external audiencesHelp maintain and update constituent databasesOrganize, prioritize and expedite flow of work independently and with minimal supervisionAnswer telephone, route calls, greet visitors and ascertain their needsProcess letters, invitations and supplies for seminars and eventsPerform other duties as assigned by managementEssential Skills and Experience:
Minimum of three years of experience successfully performing administrative tasksCharismatic interpersonal skills and strong ability to work collaboratively with team members, clients, vendors, and event attendeesExcellent organizational and time management skills, with the ability to juggle multiple tasks and priorities effectively as well as attention to detail and commitment to delivering high-quality eventsAbility to take corporate and client queries and follow through with senior communications staffManage schedules and multi-task to support requirements of an extremely busy teamMust have excellent professional and diplomatic communication skills both orally and written with people inside/outside the organization and maintain a professional appearance and attitude Proficient user of standard business computer and Microsoft Office software suite Skill to type 50 words per minuteHigh school diploma or equivalentAdditional education in administration or event planning a plus Read LessDepartment/Location:
615 – Fundraising/ National Headquarters
Job Title:
Direct Marketing Specialist
Reports to:
Direct Marketing Manager
Salary Grade:
ý – Grade 12
($50,772.80 - $78,956.80/year)
Type of position:
ý Full-time o Part-time
Minimum Hours: 40 hrs./Week
ý Exempt oNonexempt
Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
The Direct Marketing Specialist is responsible for the management of the daily operations and execution of DAV’s direct marketing fundraising program. This may include: Direct mail, digital, telemarketing, face-to-face and direct response television fundraising.
Essential Functions:
Coordinate the daily planning, scheduling, and executing of direct marketing campaigns (including, but not limited to: appeals, acquisition, lapsed reactivation, monthly giving, and non-fundraising solicitations)Evaluate statistical data relating to direct marketing programs for acquisition, retention, and reactivation of donors in order to further optimize program resultsAssist with the development of campaigns utilizing prior campaign results and final campaign performance review documentsWork with external partners to develop, execute, approve and analyze Direct Marketing campaigns which may include, but not be limited to, overseeing and managing creative/package development, conducting list/audience analysis and selection, and maintaining list exchange balancesProvide creative and list testing recommendations to further optimize the returns garnered from campaignsReview list rental and list acquisition contracts, invoices and statements of workEnter/maintain costs in campaign analysis spreadsheets, transfer of data into campaign workbook, and update the fundraising databaseProvide marketing assistance to the DAV Membership Department and Auxiliary, CST, and NSF for fundraising and membership appeals. Assist Direct Marketing Manager with additional marketing and fundraising programs as requestedInvolvement, as needed, in activity related to trade associations, consumer advocacy, postal, and governmentagencies which impact DAV
Essential Skills and Experience:
Three years of direct marketing experience with a non-profit organization or strategic partnerA Bachelors Degree in Business Administration is preferred (along with 3 or more years of direct mail, telemarketing, or direct response television experience in a non-profit organization)Possess strong administration skills with the ability to communicate verbally and in writing in a clear and accurate mannerStrong analytical skills are required with a working knowledge of statistical information/dataThe position requires marketing, creative experience, and a knowledge of direct mailIndividuals should be detail oriented and possess the ability to handle multiple projects simultaneouslyDegree of Supervision:
No Supervisory ResponsibilitiesPhysical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Job requires sitting up to ten hours a day and standing two to four hours a day. Body movement primarily in hand and arm functions associated with normal office activities. Hand and eye coordination, and hand dexterity is required for handwriting and keyboarding over prolonged periods of time. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires occasional lifting and/or carrying of no more than 25 pounds, and bending, squatting, pushing, and pulling. Work Environment: The noise level in the work environment is usually minimal.Department/Location:
190 – Caregiver Support Program/National Headquarters
Job Title:
Assistant to the Caregiver Support Programs Director
Reports to:
National Caregiver Support Program Director
Salary Grade:
ý – Grade 9
($18.27 - $28.44/hour)
Type of position:
ý Full-time o Part-time
Minimum Hours: 40 Hrs. /Week
o Exempt ý Nonexempt
Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not
intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Provide administrative support for the Caregiver Support Program team, perform a variety of secretarial duties in support of department activities.
Essential Functions:
Provide comprehensive administrative support to the Caregiver Support Program (CSP) team, including scheduling appointments, coordinating meetings, and preparing documents and reportsServe as the primary point of contact for internal and external stakeholders, including constituents, vendors, and employeesAnswer phone calls, respond to emails, and ensure timely and accurate communication within the CSP departmentCommunicate with customers, employees, and other individuals to answer questions, disseminate or explain information and process requestsInput data into spreadsheets, databases, and software systems accurately and efficiently. Assist with data analysis and generate reports to support decision-making processesResearch and respond to various requests for informationCompose and format letters, memorandums, or other correspondence from scratch or rough draftManage calendars and to-do lists for the director and shared department assetsAttend project status meetings and prepare reports and other associated documentationSupport the maintenance of internal and external relations through communication with business owners, project teams and any other relevant stakeholdersCreate, enter, and maintain data on Excel spreadsheets and produce Excel reportsCreate and maintain PowerPoint presentations for the DAV National Caregivers ConventionData entry into the CRM system Computer research for internet benchmarks and related conferencesMaintain inventory for office supplies, purchases, subscriptions, and membershipsAssist with uploading documents to the Caregiver Support Program home portal pageUpload contracts for approval to the General Counsel home portal pageMaintain Department Organizational ChartPlan and coordinate eventsOrder and maintain Caregiver Support Program materialsMaintain filesOrganize, prioritize, and expedite flow of work independently and with minimal supervisionFollow through on issues in a timely mannerPerform other duties as requested by managementEssential Skills and Experience:
Required: High school diploma or equivalentRequired: Minimum 3 years of administrative support experienceHigh level of proficiency in MS Office applications (Word, Excel, PowerPoint and Microsoft Outlook) and the ability to learn new software applicationsExcellent professional written and verbal communication skillsPrioritize and manage multiple assignments simultaneouslyExcellent organizational skills and attention to detailExcellent telephone etiquetteAptitude for numbersSelf-starter, capable of initiating workExcellent interpersonal skillsDegree of Supervision:
No Supervisory ResponsibilitiesPhysical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Job requires sitting up to eight hours a day and standing two to four hours a day. Body movement primarily in hand and arm functions associated with normal office activities. Hand and eye coordination and hand dexterity is required for handwriting and keyboarding over prolonged periods of time. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires occasional lifting and/or carrying of no more than 25 pounds and bending, squatting, pushing, and pulling. Work Environment: The noise level in the work environment is usually minimal. Read Less
