The Human Resource Store Specialist must have physical strength and be able to perform the physical tasks of the position. This position works in a retail grocery store environment.
Ability to sit at computer workstation and/or desk for a full shift. Ability to enter data and look at monitor for extended periods of time. Ability to stand, walk and/or sit for up to two-thirds of a full shift. Ability to perform tasks involving repetitive motion for up to two-thirds of a full shift. Ability to reach above /below shoulder level for up to one-third of a full shift. Ability to stoop, kneel, crouch, balance and/or crawl for up to one-third of a full shift. Ability to talk and/or hear for a full shift. Ability to lift objects weighing up to 25 pounds for up to one-third of a full shift. Ability to lift objects weighing up to 50 pounds on an occasional basis.
Potential Career Path from this position:
Lead Human Resource Store Specialist Other Department Head Back-up Positions Division or corporate entry level HR ASP positions.
Disclaimer:
The physical demands, job duties,The Kroger Co. Dillon Stores Division Position Profile Position Title: Human Resource Store Specialist (HRSS) Department: Store Operations Position Reports To: Store Management dotted line to Human Resources FLSA Status: Non-Exempt Profile last updated: January 2013 Position Summary: The primary purpose of this position is to manage all Human Resource functions on behalf of the store management team. Frequent independent judgments are essential. The Human Resources Store Specialist (HRSS) must maintain a high level of professionalism, confidentiality and perform all tasks in a safe manner consistent with corporate policies and state and federal laws. This position requires a comprehensive understanding of all necessary operating systems and programs related to these responsibilities. Essential Job Functions: Our People Are Great (OPAG) Initiatives/Associate Development Work closely with Store manager, Co-manager and all store level department managers, district HR Coordinators and members of the division HR department to identify opportunities in the execution of our OPAG initiatives and to facilitate these for the benefit of our associate, facilitate expected levels of execution. Support and coordinate all recognition programs with corporate office. Oversee all PED’S being completed in a timely manner and ensure acceptable standard for quality performance appraisals. Communicate PED progress and process changes to department managers. Execute training initiatives in a timely manner to include NHO, job skills OJT and DTV/ WBL’s and DTV’S required for each role at entry into role and as annually required for development of associates. Monitor and update act for all required associate training. Associate Communication Ensure associate communication initiatives are delivered in an effort to improve associate engagement, including break room communication boards, payroll attachments, company newsletter, quarterly all associate meetings, meeting notices, open enrollment etc. Assist store management with scheduling, facilitating, and administration of the meet Mac communication. Assist in the administration of associate surveys Facilitates annual benefits meetings and on-going communication Assists in the scheduling and communication of annual health screenings. Serves as store level expert on total rewards/benefits package. Actively participate in huddle meetings and department head meetings to share important updates for associates (i.e. total rewards, community events, store news, Birthdays, anniversaries, promotions and etc.) Participate and assist in planning various associate events including participation in cultural council and star meetings. Ensure DTV equipment is operational and proper program distributions are received. Staffing/Recruiting Perform new hire interview process to standard as set by division HR department. Use information from the interview to place the associate in the proper department to ensure greater probability of success. Proactively perform staffing duties including, but not limited to, performing initial interviews, hiring, pre-employment drug screens, criminal back ground checks and conducting NHO. Maintain appropriate staffing levels at home store in accordance with company policies and staffing guidelines Record Keeping Ensure no applicant is put to work prior to clearing drug and background checks. Daily administration of the absenteeism and tardiness policy in a fair and consistent manner on behalf of the store management team. Process highly confidential information, maintaining and respecting confidentiality Create an organized system to ensure that associate records are maintained confidentially and correctly placed in appropriate files (medical, safety, personnel) records not only maintained at store level but also conveyed accurately and timely to division office and Human Resources Shared Services Center. Oversee completion of all new hire paperwork and forward to Human Resources Shared Services Center in a timely manner. Payroll administration, including submission of accurate and timely information. Maintain associate file Associate and Labor Relations Create partnership with store management team to ensure compliance with applicable laws, policies and practices and to support positive associate relations. All legal compliance issues are handled properly to include but not limited to having no minor compliance errors, ensuring all associates have proper legal paperwork completed etc. Immediately communicate with District Human Resources Coordinator about potential legal, policy or ethics related concerns which would require their involvement beyond store level. (Harassment claims, EEOC, policy violations, complaints on store management etc.) Maintain awareness of store policy manual and state and federal laws to maintain compliance. Understand resources available to assist in policy and law interpretation including district Human Resources Coordinator and Division Human Resources. Ensure education and compliance with policies on personal appearance, grooming and uniforms Maintain compliance with all state and federal applicable laws Must adhere to all established policies and procedures. Assist store management with associate relations issues Facilitate leave of absence requests. Additional Expectations Work with co-workers in a professional, respectful, cooperative and courteous manner. Regular and punctual attendance Ability to work flexible schedule with evenings and weekends as well as overtime required as necessary Comply with all safety regulations of the store Demonstrate positive, customer service, and team-oriented demeanor. Perform all other duties as assigned Behaviors/Skills: Some of the behaviors needed to successfully perform this position are: Leadership Behaviors: Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect. Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens. Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals. Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust. Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback. Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work. Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals. Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace. Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards. Minimum Position Qualifications: High school diploma and six months to one year related experience and/or training, or equivalent combination of education and experience. Must demonstrate ability to support and adapt in a culture of change. Must demonstrate and ability to effectively present information and respond to questions from managers, associates and customers. Must have the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Must be proficient with business software applications, including Microsoft Office (Word, Excel, and Power Point), web browsers and email clients. Desired Previous Job Experience: Company DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.comCompany DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.com Read LessThe Kroger Co.
Dillon Stores Division Position Profile
Position Title: Bakery Manager Backup
Department: Bakery Department
Position Reports To: Bakery Dept. Manager, Store Manager & Asst. Store Manager
Position Supervises: Bakery Associates, Pastry Chef, Cake Decorators
FLSA Status: Non-Exempt
Profile last updated: January 2013
Position Summary: Assist Department Manager with planning, organizing, staffing, training, and directing Bakery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with company policies and procedures.
Essential Job Functions: Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service. Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions. Be prompt, tactful, calm, courteous, and professional in all interactions. Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand. Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity & quality. Prepare bakery items including cakes, tortillas, pastries, cookies by shaping/forming, baking, decorating. Maintain display kiosks around bakery by stocking product, rotating product, and marking product with prices Clean and maintain work area. Receive product and stock in freezer, cooler, or supply areas. Operate register when necessary. Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities. Follow through on implementation of company programs and adherence to company policies & procedures, particularly in the areas of dress code, grooming, food safety, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination. Provide input on department budgets, goals, & results. Utilize empowerment to maximize department and store sales and profits. Communicate & interact with employees and customers to provide a positive impression. Explain standards of performance to employees and work with them in achieving them. Conduct performance reviews on a timely basis and continually coach associates to improve performance in accordance with direction from store management. Maintain equipment and facilities properly and safely in accordance with company policies and procedures. Assist as needed or assigned on special projects such as periodic inventories, store resets, remodels, catering, weddings, events, etc. Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner. Perform any and all duties as assigned.
Behaviors/Skills: Some of the behaviors needed to successfully perform this position are:
Leadership Behaviors: Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect. Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals. Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.
Minimum Position Qualifications: Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed. Effective written and oral communication skills. Demonstrated aptitude to manage people and organize workloads. Ability to make intelligent decisions quickly. Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization. Personal initiative and follow through to completion. Strong communication skills and diplomacy when dealing with people. Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department. Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.) Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers. Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of bakery products. Desired Previous Job Experience: Bakery work experience. Past work record reflects dependability and integrity. Understanding of all key components of department operations (i.e. managing people, merchandising, inventory management, shrink control, customer services, labor scheduling, expense control, etc.) Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, food handling, etc.
Physical Demands: Standing & Walking – Frequent standing & walking. Estimated total time 7.5 hrs. Maximum continuous time up to 4 hrs. Sitting – Rarely required. Estimated total time 30 mins. Maximum continuous time 30 mins. Lifting & Carrying – Max weight 50 lbs., average weight 10-15 lbs., distance carried 1-5 feet. Must frequently lift items under 10 lbs. and items between 11-25 lbs., and occasionally lift 26-75 lbs. Climbing – Frequently climb step ladder or step stool ranging from 1.5 feet to 3 feet tall. Other – This position also requires frequent bending, squatting, and kneeling, as well as constant use of either arm or both for reaching in all directions. Other requirements include twisting, neck flexion/extension, cervical rotation, frequent forearm movement, and frequent or sustained awkward wrist positions. Work Conditions – Exposure to hot and cold temperatures, sudden changes in temperature, cramped quarters & sharp edges.
Potential Career Path from this position: MD-1 Bakery Manager
Disclaimer: The physical demands, job duties, elements, responsibilities, skills, functions, experience, and the requirements and conditions listed are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this Job Description at any time and to require employees to perform other duties as circumstances dictate or conditions of its business, competitive considerations, technological changes and/or advancements of the work environment
Company DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.comCompany DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.com Read LessEssential Job Functions:
Develop maximum customer relations by produce department personnel through personal example offriendliness and courtesy, and implementation of all company polices.
Be alert and assist in store security.Be perceptive and handle customer complaints.Assist Department Manager in making recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel.Proper indoctrination of all department employees. Be sure they can read scales and prices correctly. Give adequate knowledge and training of price marking, ensuring the proper emphasis on customer courtesy and productivity is developed and that skills learned are properly utilized.Supervise all aspects of salad bar operations.Maintain personable, clean and neat appearance of departmental people, having them properly uniformed and identified.Maintain good communication with all store personnel.Plan, organize, direct, and control the activities of the produce department in the absence of the Produce Manager.Direct the receiving, storing, pricing, and merchandising of all produce products.Assure adequate stock and supplies by proper ordering, so that department inventories can be maintained at optimum levels. (a) Effectively inventory to against waste and pilferage. (b) Give special attention to stock rotation.Maintain and submit required records and reports and use them effectively.Maintain effective and good house cleaning in all areas (a) Clean and/or defrost cases according to schedule. (b) Clean floors. (c) Keep a clean, orderly cooler and preparation area. (d) Maintain proper disposal of waste and material.Keep adequate supplies on hand: bags, pricing and making equipment, etc.Analyze continuously all aspects of produce department (space allocation, design, display, price marking, rotation, inventories, personnel, etc.) and periodically make changes or make recommendations to store manager.Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manager.Demonstrated aptitude to manage people and organize workloads.Be prompt, tactful, calm, courteous, and professional in all interactions.Perform all duties as assigned by the store manager and/or supervisor.Physical Demands:
Standing & Walking – Frequent standing & walking. Estimated total time 7.5 hrs. Maximum continuous time up to 4 hrs. Sitting – Rarely required. Estimated total time 30 mins. Maximum continuous time 30 mins. Lifting & Carrying – Max weight 50 lbs., average weight 20 lbs., distance carried 2 – 10 ft. Must frequently lift items under 10 lbs. and items between 11-50 lbs. and rarely lift 51- 100 lbs. Pushing and Pulling – Occasionally pushing or pulling carts, tray racks, and flat beds loaded with products up to 100 ft. Climbing – Occasionally climb step ladder or step stool ranging from 1.5 feet to 6 feet tall. Occasionally reaching boxes/cases stored on shelves above reach. Other – This position also requires frequent bending, squatting, and kneeling, as well as constant use of either arm or both for reaching in all directions. Frequently stocking lowest display shelves at 18” above floor. Other requirements include twisting, neck flexion/extension, cervical rotation, high grip strength, and frequent forearm movement. Work Conditions – Exposure to hot and cold temperatures, sudden changes in temperature, hammering or impact tools & sharp edges. Exposure to outside 2% and inside 98%.Company DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.comCompany DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.com Read LessApply online at Jobs.Kroger.com, Keyword: 199056
Essential Job Functions:
Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions. Be prompt, tactful, calm, courteous, and professional in all interactions.Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity & quality.Prepare bakery items including cakes, tortillas, pastries, cookies by shaping/forming, baking, decorating.Maintain display kiosks around bakery by stocking product, rotating product, and marking product with pricesClean and maintain work area.Receive product and stock in freezer, cooler, or supply areas.Operate register when necessary.Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.Follow through on implementation of company programs and adherence to company policies & procedures, particularly in the areas of dress code, grooming, food safety, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.Provide input on department budgets, goals, & results. Utilize empowerment to maximize department and store sales and profits.Communicate & interact with employees and customers to provide a positive impression.Explain standards of performance to employees and work with them in achieving them. Conduct performance reviews on a timely basis and continually coach associates to improve performance in accordance with direction from store management.Maintain equipment and facilities properly and safely in accordance with company policies and procedures.Assist as needed or assigned on special projects such as periodic inventories, store resets, remodels, catering, weddings, events, etc.Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.Perform any and all duties as assigned.Physical Demands:
Standing & Walking – Frequent standing & walking. Estimated total time 7.5 hrs. Maximum continuous time up to 4 hrs. Sitting – Rarely required. Estimated total time 30 mins. Maximum continuous time 30 mins. Lifting & Carrying – Max weight 50 lbs., average weight 10-15 lbs., distance carried 1-5 feet. Must frequently lift items under 10 lbs. and items between 11-25 lbs., and occasionally lift 26-75 lbs. Climbing – Frequently climb step ladder or step stool ranging from 1.5 feet to 3 feet tall. Other – This position also requires frequent bending, squatting, and kneeling, as well as constant use of either arm or both for reaching in all directions. Other requirements include twisting, neck flexion/extension, cervical rotation, frequent forearm movement, and frequent or sustained awkward wrist positions. Work Conditions – Exposure to hot and cold temperatures, sudden changes in temperature, cramped quarters & sharp edges.Company DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.comCompany DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.com Read LessThe Chinese Kitchen Lead is responsible for overseeing the day-to-day operations of a small kitchen team (1-5 members) specializing in Asian cuisine. Reporting to the Deli Leader, this role ensures high-quality food preparation, maintains kitchen safety standards, manages inventory, and coordinates regularly with suppliers. The lead fosters team development through training and aims to deliver exceptional customer satisfaction using specialized Asian cooking appliances.
Responsibilities
Prepare and oversee the preparation of authentic Asian dishesMaintain and enforce strict quality control and kitchen safety standardsManage inventory and order supplies regularly from vendorsTrain and support kitchen team members to enhance skills and efficiencyCoordinate with suppliers and vendors for timely delivery of ingredientsEnsure customer satisfaction through consistency and food quality
Required Qualifications
Knowledge of food safety management and culinary techniquesExperience in kitchen management and inventory controlStrong team leadership and communication skillsProblem-solving abilities and efficient time management
Preferred Qualifications
Entry-level experience in kitchen managementHigh school diploma or equivalentCompany DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.comCompany DescriptionDillons, a part of the Kroger Family of stores is a leading grocer in the United States. Please also apply online at jobs.dillons.com Read Less