Diligent Delivery Systems is seeking a Sales Account Executive for our Houston Market. The ideal candidate has sales experience, preferably in Delivery, Parcel, LTL, Pool Distribution, and/or Retail Logistics. Great opportunity for a sales professional looking to grow experience in Transportation and Logistics with the opportunity for unlimited growth and income potential. Base salary with aggressive bonus and commission structure. If you are passionate about your sales career and are seeking an opportunity where you can grow and thrive, we invite you to apply.
Local Candidates Only-No Relocation Package Available
PRINCIPAL DUTIES AND RESPONSIBILITIES (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):
· Pursue and manage business in an assigned territory, possibly nationally
· Develop a database of qualified leads through prospecting decision makers using telemarketing, cold calls, face to face meetings, networking, social media email marketing, and referrals
· Gain a clear understanding of customers’ business and service requirements for operations to support customers and meet expectations
· Make accurate rapid cost calculations and provide prospects with proposals for service
· Strengthen relations with existing customers as well as build new relationships with potential customers
· Prepare and send quotations and other literature to prospective clients
· Produce agreements including all supporting documentation
· Negotiate pricing and service aspects to CLOSE new business
· Follow up and follow through with each prospect
· Conduct marketing campaigns in assigned territory with the help of the corporate office through direct mail marketing, email campaigns, and self-marketing
· Maintain accurate records of sales activity utilizing the Company’s CRM program
· Maintain excellent communication and customer relations with all customers within the assigned territory
· Submit weekly activity reports to Sales Management Team
· Delivery, Parcel, LTL, Pool Distribution, Retail Logistics experience preferred.
EDUCATION, SKILLS AND EXPERIENCE:
· Bachelor’s Degree
· Aggressive hunter mentality
· Strong sales and prospecting skills
· Ability to build rapport, ask questions and listen
· Excellent negotiation skills to close new business
· Excellent communication and presentation skills
· Proficiency in MS Office (Word, Excel, PowerPoint)
· Capable of multi-tasking and highly organized with excellent time management skills
· Ability to operate in a fast-paced and changing environment
· Strong analytical and problem-solving skills
Company DescriptionDILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients.
We are seeking a dynamic and strategic Regional Director to lead our Logistics and Transportation operations across multiple states-Colorado, Utah, Nevada, Arizona and New Mexico. This pivotal role requires a passionate leader who can drive operational excellence, impact process improvement and cost control, and foster a culture of continuous improvement.
As Regional Director, you will identify opportunities to engage and add additional business while maintaining control over operational costs and improve customer service. Your expertise will empower our teams to meet customer expectations while maintaining cost efficiency and compliance with industry standards. This is an exciting opportunity for a motivated professional eager to make a significant impact in a fast-paced, growth-oriented environment.
Candidate can be based in Colorado, Utah, Nevada, or Arizona. The position requires frequent travel (up to 75%) with at least one week a month in the Colorado warehouse.
Responsibilities
· Responsible for all aspects of regional locations including full P&L accountability
· Customer account management
· Prospecting, Presenting, Negotiating & Closing new business
· Develop, maintain, and report on Key Performance Metrics
· Transportation network design with an emphasis on routing while auditing Key Performance Metrics
· Investigate root causes and perform corrective action to resolve logistics issues
· Resolve service failures and implement process for continuous improvement
· Act as liaison between multiple business units and locations within your region
· Monitor and identify data inaccuracies and work within various departments to resolve
· Compile and analyze historical data to monitor trends and assist in developing bid packages
· Effectively articulate rationale for cost savings opportunities including results of sourcing metrics to Executive leadership
· Travel as needed to various markets to analyze and audit current operations processes and make recommendations for improvements
· Oversee driver routes and handling of all driver issues within the region
· Work in conjunction with corporate accounting staff regarding customer invoicing, vendor payments and COG efficiencies
· Plan and oversee implementation of policies, procedures, and programs for all areas of operations.
· Maintain reports for region and submit to corporate office
· Address/Solve Customer issues
Sales Requirements
· Maintain and develop relationships with existing customers
· Up-Sell additional services to current clients
· Get referrals from current clients for potential opportunities
· Develop a database of qualified leads through prospecting decision makers through telemarketing, cold calls, face to face meetings, networking and referrals
· Gain a clear understanding of customers business and service requirements for operations to support customer and meet expectations
· Make accurate, rapid cost calculations, and providing prospects with proposals for service
· Produce agreements including fuel surcharges and insurance requirements
· Negotiate pricing and service aspects, closing new business
· Follow up with each A prospect within 24-48 hours of initial contact
· Follow up on new sales inquiries by telephone and email
· Conduct marketing campaigns in assigned territory with the help of the Corporate Office through direct marketing, email campaigns and sales blitz
· Maintain accurate records of sales and prospecting activities (Sales Report)
· All other duties as directed by Executive Corporate Staff
Requirements
Bachelor's degree in transportation, logistics, supply chain or related fieldProven experience in transportation and logistics management with a strong background in logistics operations within a multi-state environment.Strong leadership skills with experience managing cross-functional teams across warehousing, transportation, procurement, and distribution functions.Proficiency in data analysis skills for supply chain analytics to inform decision-making and process enhancements.Excellent communication skills with the ability to collaborate effectively with internal teams and external partners such as 3PL providers or freight carriers.Ability to adapt quickly in a fast-paced environment while maintaining attention to detailStrong customer service skillsKnowledge of financial statementsSelf-motivated, energetic, charismatic and able to think on feetProblem-solving and multi-tasking abilitiesAbout us:
DILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients.
Founded in 1995, Diligent has been providing local and regional delivery services to several niche industries. We are expanding our services to enable our customers to use Diligent as a complete transportation provider. Our services include Hotshot Express delivery, Stat Medical Couriers, Dedicated Driver Outsourced Fleet Management, Warehouse & Distribution Network, Over-The-Road Trucking (LTL & FTL).
We are proud to be an Equal Opportunity Employer.
Company DescriptionDILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients.At Diligent, we are constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. We pride ourselves on a positive work environment that creates happy employees who boost productivity and dedication.
We are seeking an efficient and experienced Human Resources (HR) Generalist to provide strategic and hands-on support for HR functions in our corporate office. The HR Generalist will facilitate daily HR functions such as data entry in the HRIS system, full-cycle recruiting, onboarding, and assisting the Human Resources Director with various projects and initiatives. This is an on-site position in our Houston corporate office. This position is not remote or hybrid and is in the office M-F at our corporate location (9200 Derrington Rd, Houston, TX 77064)
The ideal candidate will have a broad knowledge of Human Resources as well as general administrative experience. He/She will be able to work autonomously and efficiently to ensure the end-to-end running of both tactical and strategic HR duties and projects. To succeed in this role, the candidate should be familiar using HR software and tools. Paychex PEO experience preferred.
If you are seeking a position where you can contribute to the attainment of specific goals and results within the HR Department and our organization, we invite you to apply and join our team!
This position is not remote - M-F at our corporate office.
LOCAL CANDIDATES ONLY - NO RELOCATION PACKAGE
Duties/Responsibilities:
Recruiting duties to include posting job requisitions, sourcing candidates, conducting phone interviews, tracking status of candidates in ATS (Paychex)and maintaining recruitment reports.Performs customer service functions by answering employee requests and questions.Plans new hire onboarding strategies and perform new employee orientation to deliver an exceptional first-day experience.Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.Submits online investigation requests and assists with new-employee background checks.Assists with helping new and existing employees receive training for their specific job titles or required company training.Schedules meetings and interviews for managers and supervisors in our locations as needed.Assist in reporting and documenting worker's compensation incidents and claims and maintains the OSHA log.Assists or prepares correspondence as requested.Develop SOPs for HR duties and functions.Assist with performance management system.Assists in planning employee events and activities.Maintains compliance with federal and state employment laws and regulations.Education, Knowledge, Skills and Abilities:
Bachelor's degree in human resources or related field OR 5 years' experience as an HR Generalist in liew of Bachelor's Degree.Excellent verbal and written communication skills.Advanced computer skills, including data entry, HR analytics, data processing, communication tools, payroll. Paychex experience preferred.Excellent interpersonal and customer service skills.Problem-solving skills and resourceful thinking.Leadership and coaching skills.Detail-oriented with excellent organizational skills.Attention to detail and analytically driven.Willing to take initiative and work independently when needed.Understanding, empathetic and relatable.Professional integrity and sense of responsibility, accountability, and confidentialityWorking understanding of human resource principles, practices and procedures.Excellent time management skills with a proven ability to meet deadlines.Ability to function well in a high-paced and at times stressful environment.Ability to handle data with confidentiality.Motivated, self-starter with the ability to work independently and as part of a teamProficient with Microsoft Office Suite with advanced Word and Excel skillsExperience with ATS and HRIS systems (Paychex experience preferred).About Us
DILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients.
Founded in 1995, Diligent has been providing local and regional delivery services to several niche industries. We are expanding our services to enable our customers to use Diligent as a complete transportation provider. These services include: · Fulltime local and regional dedicated driver leasing positions · Over the Road, LTL, FTL shipments · Domestic and International Freight · Cartage and Small Package / Pallet Network Program.
Company DescriptionDILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients.