Job DescriptionJob DescriptionBenefits:
Dental insuranceHealth insurancePaid time offVision insurance
About Our Company
Digital Health Information is a new and innovative system that provides dedicated care to the Long-Term Care community, specifically to patients residing in their own home. We are an independently owned LTC pharmacy, telehealth physician practice (not open to the general public), and remote patient care facility. As a new ecosystem we are working to expand our operations nationwide, one state at a time, and currently operate in Pennsylvania and New Jersey localities.
Overview
The Certified Medical Assistant (CMA) will be part of our clinical care navigator team. They will be responsible for day-to-day front and back-office activities. Such activities include regular correspondence between our staffed physicians, our patient population, and our care navigation team. Our CMAs provide remote patient care by monitoring vitals and keeping regular contact with their patients on a weekly basis. They assist the physician in conducting telehealth appointments and documenting outcomes to ensure patient success. Additionally, they collaborate with our Care Navigators to perform new patient intakes, home assessments, and schedule patient device deployment and installations. The CMA will also support our on-call queue to provide additional patient assistance.
RESPONSIBILITIES
Perform patient outreach via phone.
Assisting the physician in conducting telehealth appointments with patients.
Monitor patient vitals.
Following up with patients on the progress of their care on a weekly basis.
Outreach to patients in times of concern.
Support Care Navigators with patient intake and home assessments.
Schedule device deployment and installations for patients based on patient diagnosis.
Follow all applicable government regulations, including HIPAA.
Other duties as assigned; Job duties may vary depending on business needs
QUALIFICATIONS
High School diploma or equivalent required
Certified Medical Assistant
Experience with both front office (patient interaction) and back office (support staff) activities.
Experience providing competent care to patient (medication administration, monitoring vitals, etc)
Familiarity with Electronic Health Record (EHR) systems (eClinical Works preferred)
Strong attention to detail and accuracy
Excellent customer service skills
Ability to work effectively in a fast-paced environment
Good communication and interpersonal skills
Problem solver
Able to physically perform light lifting
Reliable team player
Valid Drivers license and means of transportation
Bilingual is a plus (Spanish, Russian, or Ukranian)
Proposed Schedule: Mon- Fri 9:00a-5:00pm (40 hours per week)
Compensation & Benefits
$20.00 - $24.00 per hour (negotiable based on experience)
Medical, Dental, Vision
Paid Time off (pool)
Paid Holidays
Read Less
