Company Detail

DigaCore Technology Consulting
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Job DescriptionJob DescriptionDirector of Development & Automation  Wh... Read More
    Job DescriptionJob Description

    Director of Development & Automation 

     

    Why Digacore? 

    We’re a fast-paced, people-first MSP recently recognized as one of New Jersey’s Top Workplaces for 2026. We offer: 

    Real career growth Autonomy to own projects and make decisions A collaborative culture (we back each other up, no egos) Leadership that values innovation, efficiency, and practical solutions over bureaucracy 

     

    About the Role: 

    We’re looking for a Director of Development & Automation to lead our DNA team and turn Digacore’s technology vision into delivered results. You’ll own the roadmap, set priorities, and make sure our data is trustworthy and our AI and automation work drives real ROI. 

    You’ll lead a team of specialists and act as the bridge between the business and the technical — translating what each department needs into solutions the team can build, prioritizing the backlog, and holding the team accountable for delivery. 

     

    What You’ll Do: 

    Lead, manage, and hold the DNA team accountable — set priorities, run the cadence, develop the team, and own delivery Translate the technology vision into a sequenced, resourced roadmap with clear business outcomes, and decide what gets built and in what order Own the single source of truth and data governance — data quality, reconciliation, KPI definitions, and reporting integrity the leadership team trusts Prioritize AI and automation use cases by ROI, oversee build/test/rollout, and measure real impact after launch Partner cross-functionally with Sales, Service, Finance, and People to turn business needs into executable solutions and manage stakeholder expectations Build and deploy reporting, dashboards, and BI that help teams and leaders make better decisions 

     

    What Success Looks Like in Year One: 

    A live single source of truth, with agreed KPI definitions leadership actually trusts A prioritized AI/automation backlog with shipped wins and documented ROI The team staffed, ramped, and running a predictable delivery rhythm 

     

    What You Bring: 

    Experience leading a small technical team (3–6 people) — real people leadership including hiring, coaching, and running a delivery cadence, not just leading projects as a senior individual contributor A track record building reporting/BI and a single source of truth — owning data quality, KPI definitions, and reconciliation, and turning messy data into something leadership trusts; hands-on with a BI stack (Power BI or similar) Shipped AI or automation with measurable ROI — use cases that went live and moved a number, not pilots and slide decks, with the judgment to tell a use case worth building from a shiny distraction Strong business-translation skills — you’ve worked cross-functionally and turned “we need X” from non-technical people into a built solution Roadmap ownership — you’ve prioritized a backlog against limited resources and said no Bonus: SMB or lean-team experience where you had to be hands-on and build the function Bonus: MSP or IT-services background, or familiarity with that operating model and tools like ConnectWise (our PSA) 

     

    Compensation: 

    $150k-$180k Annually (depending on experience) 

    Read Less
  • Helpdesk Lead  

    - Lakewood
    Job DescriptionJob DescriptionSalary: $90,000-$110,000 annuallyIT Help... Read More
    Job DescriptionJob DescriptionSalary: $90,000-$110,000 annually

    IT Helpdesk Lead / Pod Manager
    Digacore | New Jersey | $90,000$110,000


    Why Digacore?
    We're a fast-paced, people-first MSP with real career growth, autonomy to own your work, and a team that genuinely backs each other up.


    About the Role
    We're looking for a natural leader someone their team gravitates toward, trusts, an

    d performs better because of. You'll manage a pod of IT technicians, keep operations running smoothly, and be the person your team turns to when things get hard.

    This role is as much about people as it is about process. If you love developing others, thrive in a fast-moving environment, and know how to stay calm when the queue is blowing up this is for you.


    What You'll Do

    Lead and mentor a team of technicians set the tone, delegate effectively, and hold your pod accountable with a people-first approachManage day-to-day coverage: PTO, volume spikes, on-call schedules, and queue managementCoach technicians on tools, processes, and best practices through ongoing feedback and formal trainingMonitor team performance metrics ticket volume, response/resolution times, CSAT, SLAs and act on trends before they become problemsEscalate issues and communicate proactively with the Service ManagerIdentify process gaps and help drive improvements across the team


    What You Bring

    Experience leading or mentoring a team in a technical environment this could be a formal management role, a team lead position, or simply being the person everyone turned toA background in IT support, helpdesk, or a related technical fieldStrong communicator who can give direct feedback, rally a team, and work cross-functionallyOrganized, accountable, and comfortable making decisions under pressureMSP experience is a plus, not a requirement


    Tools You'll Work With
    ConnectWise, BrightGauge, Nilear, Microsoft 365, Azure

    Benefits

    Nationwide medical, dental, and life insuranceLong-term disability insurance (company-paid)401(k) with company matchingGenerous PTO policyHSA and FSA optionsPaid training and certification assistanceFlexible working schedule$500 sign-on bonusTeam-building eventsClear career advancement opportunities Read Less
  • AI Solutions Architect  

    - Lakewood
    Job DescriptionJob DescriptionSalary: $120,000-$150,000 annuallyAI Sol... Read More
    Job DescriptionJob DescriptionSalary: $120,000-$150,000 annually

    AI Solutions Architect

    Assess Architect Enable AI That Moves the Business



    About Digacore

    At Digacore, we help businesses operate smarter through technology, automation, and exceptional support. Were a fast-paced, people-first MSP that blends IT, development, automation, and client experience into one collaborative environment with real career growth, autonomy to own your work, and leadership that values innovation and practical solutions over bureaucracy.

    Were looking for an AI Solutions Architect to lead how Digacore and our clients adopt AI and automation from discovery through delivery. This is an architect and consultant role, not a hands-on build role: you scope, assess, and design the solution, and our engineers build it. Youll sit with clients and internal teams to understand where they are today, map where AI and automation can take them, and design the solutions and data pipelines to get there owning each engagement through delivery.

    Were starting internal-first. Youll assess and structure our own data and workflows before and while we bring this practice to clients, so we practice what we sell.



    What Youll Do

    Run client AI Readiness Assessments deep discovery across data pipelines and workflows/processes to find where AI and automation create real valueBuild the roadmap turn each assessment into a 30/60/90-day automation & AI roadmap the client reviews and signs off onArchitect the solution design the solution and pipeline structure, hand the build to our engineers, and own it through deliveryLead client enablement and training move client staff along the maturity curve: from treating AI as a Google search, to an assistant, to an employee working by their sideDrive the internal-first phase assess and structure Digacores own data and workflows so were ready to scale the practice to clientsPartner and prioritize work with leadership, department heads, and clients to translate business problems into scoped, high-impact solutionsSet direction and standards define how we assess, architect, and deliver AI and automation work across the company and client environmentsTrack and communicate impact time saved, efficiency gained, and clear business and client value delivered



    What You Bring

    Required Skills & Experience

    A relentless AI-frontier researcher you live at the edge of new models, tools, and patterns and are always learningBusiness + data + people translation you can sit with a non-technical stakeholder and a data pipeline in the same hour and connect the twoGenuine conviction about AI you see it as an opportunity, not a threat, and can bring skeptical clients alongComfort with ambiguity you dont need a playbook; you create the structure yourselfA strong data brain you think in terms of workflow, process, and what the end result should actually driveAn architecture/consulting track record youve scoped and designed data, automation, or AI solutions (design and direction, not primarily coding)Excellent communication comfortable presenting roadmaps and recommendations to executives, leadership, and clientsMulti-client environment experience MSP, SaaS, or another service business where youve worked across many clients


    Preferred Skills & Experience

    Familiarity with the modern AI/automation toolchain (Claude, LLM platforms and APIs, n8n, Power Platform) enough to design with it and direct engineers, not to write production code yourselfWorking knowledge of data structures, pipelines, and reporting tools (e.g., Power BI)Familiarity with Microsoft 365, SharePoint, and AzureExperience running discovery or readiness assessments and building client-facing roadmaps



    The Right Mindset

    We care just as much about mindset as technical ability. The ideal person for this role:

    Is genuinely excited about AI and treats new models, tools, and patterns as opportunities, not threatsLoves sitting with people and watching them work thats where the best assessments startThinks in terms of outcomes and business value, not activityCan stay calm and professional when clients are stressed or unsureHas a white glove approach to client experienceThrives in ambiguity and builds structure where there wasnt anyWants to grow into leading our AI practice over time



    Growth Path

    This role starts as an individual contributor with a clear runway. As the practice scales, theres a path to lead our AI-frontier team owning assessments, deployments, and training or to manage the Development & Automation (D&A) department.


    How Youll Be Measured

    Quality and business impact of the AI readiness assessments and roadmaps you deliverClient sign-off and adoption of the roadmaps you buildSuccessful delivery of the solutions you architect from scope through handoff to engineeringGrowth in client AI maturity staff moving from Google search to assistant to employee by their sideProgress structuring and activating Digacores own data and workflows



    Compensation & Location

    Compensation: 120-150k, DOELocation: New Jersey hybrid preferred; remote considered for the right person

    Read Less
  • IT Team Lead  

    - Lakewood
    Job DescriptionJob DescriptionSalary: $90,000-$110,000 annuallyIT Serv... Read More
    Job DescriptionJob DescriptionSalary: $90,000-$110,000 annually

    IT Service Desk Team Lead / Pod Manager
    Digacore | New Jersey | $90,000$110,000


    Why Digacore?
    We're a fast-paced, people-first MSP with real career growth, autonomy to own your work, and a team that genuinely backs each other up.


    About the Role
    We're looking for a natural leader someone their team gravitates toward, trusts, an

    d performs better because of. You'll manage a pod of IT technicians, keep operations running smoothly, and be the person your team turns to when things get hard.

    This role is as much about people as it is about process. If you love developing others, thrive in a fast-moving environment, and know how to stay calm when the queue is blowing up this is for you.


    What You'll Do

    Lead and mentor a team of technicians set the tone, delegate effectively, and hold your pod accountable with a people-first approachManage day-to-day coverage: PTO, volume spikes, on-call schedules, and queue managementCoach technicians on tools, processes, and best practices through ongoing feedback and formal trainingMonitor team performance metrics ticket volume, response/resolution times, CSAT, SLAs and act on trends before they become problemsEscalate issues and communicate proactively with the Service ManagerIdentify process gaps and help drive improvements across the team


    What You Bring

    Experience leading or mentoring a team in a technical environment this could be a formal management role, a team lead position, or simply being the person everyone turned toA background in IT support, helpdesk, or a related technical fieldStrong communicator who can give direct feedback, rally a team, and work cross-functionallyOrganized, accountable, and comfortable making decisions under pressureMSP experience is a plus, not a requirement


    Tools You'll Work With
    ConnectWise, BrightGauge, Nilear, Microsoft 365, Azure

    Benefits

    Nationwide medical, dental, and life insuranceLong-term disability insurance (company-paid)401(k) with company matchingGenerous PTO policyHSA and FSA optionsPaid training and certification assistanceFlexible working schedule$500 sign-on bonusTeam-building eventsClear career advancement opportunities Read Less
  • Job DescriptionJob DescriptionSalary: $65,000$80,000 Base + Commission... Read More
    Job DescriptionJob DescriptionSalary: $65,000$80,000 Base + Commission | $100,000$120,000 OTE

    Business Development Representative (BDR)

    Healthcare & IT/MSP Sales Development

    Hybrid New Jersey | Full-Time | $65,000$80,000 Base + Commission | $100,000$120,000 OTE

    About Digacore

    At Digacore, you're joining a fast-paced MSP where teams take ownership, make real decisions, and genuinely enjoy working together. The pace is high, but you're never on your ownpeople step up, share knowledge, and have each other's backs. Wins get celebrated, feedback is encouraged, and growth is part of the deal.

    We're looking for motivated, curious, and driven individuals who want to build a career in technology sales. If you're competitive, enjoy connecting with people, and aren't afraid to pick up the phone, we'll provide the training, mentorship, and opportunity to help you succeed.

    The Role

    As a Business Development Representative (BDR) at Digacore, you will be responsible for generating new sales opportunities by identifying, researching, and engaging prospective healthcare organizations throughout the Tri-State area and beyond.

    This is an outbound prospecting role focused on opening doors and creating qualified meetings for the sales team. You'll connect with healthcare decision-makers, uncover business challenges, and introduce Digacore's managed IT, cybersecurity, and cloud solutions.

    This isn't a call-all-day role. You'll research accounts, identify meaningful business triggers, personalize outreach, and build relationships with decision-makers. You'll have mentorship, access to leadership, and the opportunity to develop the skills needed to advance into an Account Executive or Business Development Manager role.

    Core Responsibilities

    Pipeline Creation & Outbound Prospecting

    Execute daily outbound prospecting through phone calls, email campaigns, LinkedIn outreach, networking, and industry events.Research healthcare organizations, specialty practices, surgery centers, and other target accounts to identify key decision-makers and business opportunities.Identify trigger events such as growth initiatives, new locations, staffing changes, compliance concerns, technology challenges, or cybersecurity risks.Generate qualified meetings and sales opportunities for the sales team.Build and maintain a healthy pipeline through consistent outreach and follow-up.Develop personalized outreach strategies that resonate with healthcare leaders and business decision-makers.

    Lead Qualification

    Conduct initial conversations with prospects to understand their current IT environment, business challenges, and potential interest in Digacore's services.Gather key information regarding stakeholders, business needs, and timing.Schedule qualified discovery meetings for sales leadership.Ensure prospects are properly documented and transitioned within the sales process.Maintain detailed notes and activity records within HubSpot CRM.

    Product & Market Knowledge

    Develop a strong understanding of Digacore's managed IT services, cybersecurity solutions, cloud offerings, and support models.Learn the unique technology, compliance, and operational challenges healthcare organizations face.Effectively communicate Digacore's value proposition to prospective clients.Collaborate with sales and marketing teams on campaigns, messaging, and target account strategies.Participate in ongoing training and professional development opportunities.

    Operating Discipline

    Maintain accurate activity tracking and pipeline data within HubSpot.Meet or exceed established outreach, meeting generation, and pipeline goals.Provide feedback on prospect objections, competitive trends, and market insights.Continuously refine outreach strategies based on results and coaching feedback.

    Qualifications

    Must-Have

    13 years of experience in sales, business development, recruiting, customer service, account management, hospitality, or another customer-facing role.Excellent verbal and written communication skills.Comfortable initiating conversations with new people through phone, email, and LinkedIn outreach.Strong organizational skills and attention to detail.Self-motivated, coachable, and eager to learn.Ability to manage multiple priorities in a fast-paced environment.Positive attitude and strong work ethic.

    Strongly Preferred

    Previous BDR, SDR, inside sales, lead generation, recruiting, appointment-setting, or business development experience.Experience working in healthcare, technology, cybersecurity, or professional services environments.Familiarity with CRM platforms such as HubSpot or Salesforce.Experience using LinkedIn Sales Navigator or similar prospecting tools.

    Nice-to-Have

    Exposure to managed IT services, cybersecurity, SaaS, cloud solutions, or healthcare technology.Experience attending networking events, trade shows, or industry events.Familiarity with structured sales methodologies.

    What Success Looks Like

    30 Days

    Learn Digacore's services, target industries, sales process, and prospecting tools.Begin conducting outbound outreach and building familiarity with target accounts.

    90 Days

    Consistently generate qualified meetings and sales opportunities.Demonstrate confidence in prospect conversations and objection handling.Build a repeatable prospecting rhythm and pipeline generation process.

    6 Months

    Maintain a steady flow of qualified opportunities for the sales team.Become a trusted contributor to Digacore's growth initiatives.Consistently meet or exceed activity and meeting goals.

    1 Year

    Establish a track record of generating high-quality opportunities and pipeline.Demonstrate readiness for increased sales responsibilities and advancement opportunities.Position yourself for future growth into an Account Executive or Business Development Manager role.

    Benefits

    Nationwide medical, dental, and life insuranceLong-term disability insurance (company-paid)401(k) with company matchingGenerous PTO policyHSA and FSA optionsPaid training and certification assistanceFlexible working schedule$500 sign-on bonusTeam-building eventsClear career advancement opportunities

    Why Join Digacore?

    We're not looking for someone to stay a BDR forever. We're looking for someone who wants to build a long-term career in sales. You'll work directly with leadership, gain exposure to real business conversations, learn how healthcare organizations buy technology, and develop the skills needed to grow into more senior sales roles as Digacore continues to expand.

    Digacore is an equal opportunity employer.

    Read Less
  • Job DescriptionJob DescriptionSalary: $90$100K Base $150$175K OTEBusin... Read More
    Job DescriptionJob DescriptionSalary: $90$100K Base $150$175K OTE

    Business Development Executive

    Healthcare & IT/MSP Full-Cycle Sales

    Hybrid New Jersey | Full-Time | $90$100K Base $150$175K OTE

    About Digacore

    At Digacore, youre joining a fast-paced MSP where teams take ownership, make real decisions, andactually enjoydoing great work together. The pace is high, but youre never on your own people step up, share knowledge, and have each others backs. Wins get celebrated, feedback is encouraged, and growth is part of the deal. Its challenging work, an awesome team, and every day is rewarding.

    The Role

    As a Business Development Executive at Digacore, you will own the full sales cycle generating qualified opportunities and contributing directly to closed revenue by targeting new accounts, with a primary focus on healthcare organizations across the Tri-State area and beyond. This role blends classic outbound pipeline generation with full-cycle or assist-to-close activities, depending on deal size and complexity.

    This isnt a call-all-day role. Youll research accounts, spot the right triggers, and connect with decision-makers who want real solutions. Youll have mentorship, access to leadership, and the freedom to experiment, take ownership, and make your mark.

    Core Responsibilities

    Pipeline Creation & Outbound

    Execute daily outbound prospecting (phone, email, LinkedIn, events) into target healthcare and mid-market accounts to generate first-time appointments and new sales opportunities.Research accounts within EHR/EMR clinics, specialty practices, surgery centers, and other healthcare entities to personalize outreach and identify trigger events (growth, new locations, compliance gaps).Spot real business triggers the stuff thatactually makesclients pick up the phone and book meetings with the people who matter: Owners, COOs, CFOs, and IT leaders.Own your pipeline like its your personal scoreboard every opportunity counts.

    Qualification & Opportunity Development

    Qualify prospects by identifying stakeholders, current IT/MSP stack, pain points (security, compliance, uptime, support), budget, authority, need, and timing.Own or support parts of the sales cycle: discovery, light solution positioning, coordinating with Account Executives/leadership, and progressing deals to close.Manage and nurture inbound leads from marketing, events, and referrals, quickly converting to qualified meetings and opportunities.Handle objections like a pro and keep opportunities moving forward.

    Product & Market Knowledge

    Maintain a deep understanding ofDigacoresmanaged services, cybersecurity offerings, cloud/modern workplace solutions, and support models to articulate value clearly to non-technical healthcare buyers.PositionDigacoresstrengths security, compliance, reliability, and service as real solutions.Collaborate with marketing on campaigns, sequences, events, and content tailored to healthcare and regulated industries.Participate in relevant industry events, webinars, and networking groups to build relationships and generate pipeline.

    Operating Discipline

    Use CRM (HubSpot) to log activities, managepipeline, maintain clean data, and produce accurate forecasts for leadership.Workhand-in-handwith sales leadership to move deals forward.Provide structured feedback from the field on messaging, objections, competitive intel, and product fit, especially in healthcare IT and MSP opportunities.

    Qualifications

    Must-Have

    Proven B2B closing/quota track record 25 years in a quota-carrying BDR/SDR, Inside Sales, or Account Executive role with consistent pipeline and revenue performance (not just appointment setting).Strong technical aptitude; can quickly learn and articulate MSP services (managed endpoint, network, security, cloud, backup/DR, help desk) and translate them into business outcomes for non-technical buyers.Excellent written and verbal communication, presentation skills, and executive-level presence.Comfortable with high-volume, high-quality outbound: cold calling, email, LinkedIn, and social selling.Organized,metrics-driven, and thrives in a fast-paced, high-activity environment.

    Strongly Preferred

    Direct B2B sales experience into healthcare (providers, clinics, practices, health systems) and familiarity with compliance-driven selling (HIPAA, PHI).Healthcare domain credibility understands how healthcare organizations buy technology and what keeps clinical and administrative leaders up at night.

    Nice-to-Have

    MSP or IT services selling experience, or experience sellingintothe MSP channel.Experience selling cybersecurity, cloud, or managed infrastructure into healthcare or other regulated industries.Familiarity with structured sales frameworks (MEDDIC, SPIN, Challenger, etc.).

    What Success Looks Like

    30 Days Get up to speed onDigacoresproducts, processes, and target industries. Start learning accounts and laying the foundation for your pipeline.90 Days Hit the ground running in outreach. Confidently connect with prospects and actively grow your pipeline with meaningful opportunities.6 Months Build momentum and have 23 contracts in progress with potential clients.1 Year Close 23 new client deals and show a repeatable process for finding, engaging, and converting opportunities.

    Benefits

    Nationwide medical, dental, and life insuranceLong-term disability insurance (company-gifted)401(k) with company matchingGenerous PTO policyHSA and FSA optionsPaid training and certification assistanceFlexible working schedule$500 sign-on bonusTeam building events

    Digacore is an equal opportunity employer.

    Read Less
  • Job DescriptionJob DescriptionSalary: Manager of Development & Automat... Read More
    Job DescriptionJob DescriptionSalary:

    Manager of Development & Automation



    WhyDigacore?

    Werea fast-paced, people-first MSP with:

    Real career growthAutonomy to own projects and make decisionsA collaborative culture (we back each other up, no egos)Leadership thatvalesinnovation, efficiency, and practical solutions over bureaucracy


    About the Role:

    Were looking for a hands-on manager to lead and grow Digacores Development & Automation function - driving automation, systems integration, operational efficiency, and AI-enabled workflows across the company and our client environments.

    This role exists to reduce operational friction, eliminate repetitive manual work, improve visibility through reporting and dashboards, and scale efficiency through smarter systems and processes. Youll be hands-on and delivery-focused, with the opportunity to grow and mentor the team over time.

    Youll work closely with leadership and department heads to identify pain points, prioritize high-impact initiatives, and deliver scalable automation solutions. The ideal candidate is a strong executor who has built and shipped automation in fast-moving environments, and is ready to take on a management role.

    WhatYoullDo:

    Grow and develop the Development & Automation team - onboard, mentor, and support team members as the function scalesContribute to the technical roadmap and standards for the function - tooling decisions, delivery priorities, and how the team partners with the rest of the business
    Manage vendor relationships and support capacity planning for the functionOwn and buildDigacoresautomation and integration roadmap across internal operations and client environmentsIdentifymanual processes and turn them into scalable automations that improve efficiency and reduce frictionWork withleadership, teams, and clients to understand pain points and define automation opportunitiesBuild and deploy workflow automations, system integrations, dashboards, and AI-enabled solutionsCreate reusable automation patterns that can be applied across teams and clientsImprove visibility through reporting and dashboards that help teams and leaders make better decisionsStreamline service desk, ticketing, onboarding/offboarding, billing, and client lifecycle workflowsChoose and implement automation and AI tools that deliver clear business or client valueWork with engineers or vendors as needed to deliver solutions end-to-endTrack impact through metrics like time saved, efficiency gains, and service improvements


    What You Bring:

    3+ years in automation, systems integration, DevOps, or technical operations, with 1+ years leading or mentoring on AI or automation initiativesExperience in MSP, SaaS, or other multi-client service environmentsStrong ability to improve business processes through APIs, integrations, and workflow automationHands-on experience with Microsoft stack (M365/Azure), PowerShell, Power Platform, PSA/RMM tools, and APIsExperience with reporting tools (e.g., Power BI) and working knowledge of data structuresProventrack recordof applying AI to real operational or client-facing use casesAbility to work across technical teams and business stakeholders to deliver measurable impactStrong prioritization and execution skills, with ownership from idea to delivery


    Compensation:

    $110,000$140,000 Annually(depending on experience)


    Perks & Benefits:

    Nationwide medical insuranceDental insuranceLife insurance gifted to all employeesLong-term disability insurance gifted to all employeesFSA and HSA options401k matchGenerous paid time offMental health daysPaid certificationassistanceOpportunity to help shape the future operational strategy of a growing MSP


    We are an Equal Opportunity Empl

    Read Less
  • AI Automation Engineer  

    - Lakewood
    Job DescriptionJob DescriptionSalary: $90,000-$120,000 DOEAI Automatio... Read More
    Job DescriptionJob DescriptionSalary: $90,000-$120,000 DOE

    AI Automation Engineer

    Automation AI Workflows ROI on Every Build

    About Digacore

    At Digacore, we help businesses operate smarter through technology, automation, and exceptional support. Were a fast-paced MSP that blends IT, development, automation, and client experience into one collaborative environment.

    Were looking for an AI Automation Engineer who is curious, AI-native, and energized by the idea of building real workflows that save time and money. In this role, youll sit shoulder-to-shoulder with end users internal teams and clients to identify pain points, design AI-augmented workflows, and ship them using tools like Claude, n8n, and Power Automate. You dont need to be a senior developer you do need to know how to talk to Claude, build with its guidance, and learn our MSP and client context quickly. You wont just automate tasks; youll tag a measurable ROI against every workflow you ship.

    What Youll Do

    Sit with end users and stakeholders to uncover repetitive, manual, or high-friction workflows that are candidates for AI and automationDesign and build AI-augmented workflows using Claude (Code, Skills, Agent SDK), n8n with AI nodes/agents, and Power Automate with Copilot leaning on Claude as your pair-programmerCreate Claude Skills, Agents, and Cowork plugins tailored to specific departments and use casesTag a measurable metric against every workflow you build estimated hours saved, manual steps reduced, runs executed, user adoption and do the basic math to show impactTranslate business problems into clear, scoped solutions and well-written Jira ticketsPrototype quickly, gather user feedback, and iterate ship working flows, not slide decksBuild and maintain lightweight integrations between Claude, Microsoft 365, SharePoint, APIs, and internal toolsPartner with senior developers and automation engineers to harden your prototypes into production-ready workflowsWrite and troubleshoot supporting scripts, API calls, and small automations that glue systems togetherDocument each workflow clearly so other team members and clients can use, support, and extend itCommunicate professionally with executives, leadership, and end users during discovery, demos, and rollout

    What You Bring

    Required Skills & Experience

    13 years of hands-on experience in automation, scripting, or development enough to build with confidence, not enough to be seniorWorking knowledge of Claude youve used Claude.ai or Claude Code, and youre comfortable directing it to build, debug, and iterate alongside youHands-on experience building workflows in at least one of: n8n (ideally with AI nodes/agents) or Power Automate (ideally with Copilot)Comfort with basic scripting and API integrations (REST, JSON, webhooks)An ROI mindset you instinctively ask how much time does this save? and can tag a metric to the workStrong discovery and listening skills you can sit with a non-technical end user and pull the real problem out of themExcellent written and verbal communication; comfortable presenting your work to leadership and clientsStrong troubleshooting and research instincts, and the ability to pick up new tools and models quicklyWillingness to ramp on our MSP and client context you dont need to know it on day one, but you need to want to learn it

    Preferred Skills & Experience

    MSP experienceExperience with additional LLM platforms and APIs (OpenAI, Azure OpenAI, etc.) and prompt engineering best practicesFamiliarity with Microsoft 365, SharePoint, and the Power PlatformExperience working with databases such as Supabase, Postgres, or SQL ServerBasic familiarity with Node.js, React, or other modern frameworks enough to read code and extend small apps with Claudes helpExperience supporting operational workflows or internal business systems

    The Right Mindset

    We care just as much about mindset as technical ability. The ideal person for this role:

    Is genuinely excited about AI and treats new models, tools, and patterns as opportunities, not threatsLoves talking to end users and watching them work thats where the best automations are bornThinks in terms of outcomes and ROI, not just tickets closedCan stay calm and professional when clients are stressed or systems are misbehavingHas a white glove approach to customer serviceBalances speed with care ships quickly, but documents and tests what they buildWants to grow into a senior AI automation / agent engineering role over timeIs excited to work across many different technologies instead of specializing in only one area

    How Youll Be Measured

    Number of AI/automation workflows shipped per quarterDocumented hours and dollars saved across the workflows you buildEnd-user adoption and satisfaction with the workflows you deliverQuality and reliability of the flows you put into productionGrowth in your technical depth across Claude, n8n, and the broader AI toolchain

    Perks & Benefits

    Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%)Generous PTO + Mental Health Days401(k) with company matchHSA & FSA optionsPaid training & certification assistance including AI/LLM certifications$500 sign-on bonusQuarterly team events and career coaching

    Equal opportunity employer veterans encouraged to apply.

    We are an Equal Opportunity Employer!

    Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany