Manager of Development & Automation
WhyDigacore?
Werea fast-paced, people-first MSP with:
Real career growthAutonomy to own projects and make decisionsA collaborative culture (we back each other up, no egos)Leadership thatvalesinnovation, efficiency, and practical solutions over bureaucracyAbout the Role:
Were looking for a hands-on manager to lead and grow Digacores Development & Automation function - driving automation, systems integration, operational efficiency, and AI-enabled workflows across the company and our client environments.
This role exists to reduce operational friction, eliminate repetitive manual work, improve visibility through reporting and dashboards, and scale efficiency through smarter systems and processes. Youll be hands-on and delivery-focused, with the opportunity to grow and mentor the team over time.
Youll work closely with leadership and department heads to identify pain points, prioritize high-impact initiatives, and deliver scalable automation solutions. The ideal candidate is a strong executor who has built and shipped automation in fast-moving environments, and is ready to take on a management role.
WhatYoullDo:
Grow and develop the Development & Automation team - onboard, mentor, and support team members as the function scalesContribute to the technical roadmap and standards for the function - tooling decisions, delivery priorities, and how the team partners with the rest of the businessWhat You Bring:
3+ years in automation, systems integration, DevOps, or technical operations, with 1+ years leading or mentoring on AI or automation initiatives Experience in MSP, SaaS, or other multi-client service environmentsStrong ability to improve business processes through APIs, integrations, and workflow automationHands-on experience with Microsoft stack (M365/Azure), PowerShell, Power Platform, PSA/RMM tools, and APIsExperience with reporting tools (e.g., Power BI) and working knowledge of data structuresProventrack recordof applying AI to real operational or client-facing use casesAbility to work across technical teams and business stakeholders to deliver measurable impactStrong prioritization and execution skills, with ownership from idea to deliveryCompensation:
$110,000$140,000 Annually(depending on experience)
Perks & Benefits:
Nationwide medical insuranceDental insuranceLife insurance gifted to all employeesLong-term disability insurance gifted to all employeesFSA and HSA options401k matchGenerous paid time offMental health daysPaid certificationassistanceOpportunity to help shape the future operational strategy of a growing MSPWe are an Equal Opportunity Employer!
Read LessAI Automation Engineer
Automation AI Workflows ROI on Every Build
About Digacore
At Digacore, we help businesses operate smarter through technology, automation, and exceptional support. Were a fast-paced MSP that blends IT, development, automation, and client experience into one collaborative environment.
Were looking for an AI Automation Engineer who is curious, AI-native, and energized by the idea of building real workflows that save time and money. In this role, youll sit shoulder-to-shoulder with end users internal teams and clients to identify pain points, design AI-augmented workflows, and ship them using tools like Claude, n8n, and Power Automate. You dont need to be a senior developer you do need to know how to talk to Claude, build with its guidance, and learn our MSP and client context quickly. You wont just automate tasks; youll tag a measurable ROI against every workflow you ship.
What Youll Do
Sit with end users and stakeholders to uncover repetitive, manual, or high-friction workflows that are candidates for AI and automationDesign and build AI-augmented workflows using Claude (Code, Skills, Agent SDK), n8n with AI nodes/agents, and Power Automate with Copilot leaning on Claude as your pair-programmerCreate Claude Skills, Agents, and Cowork plugins tailored to specific departments and use casesTag a measurable metric against every workflow you build estimated hours saved, manual steps reduced, runs executed, user adoption and do the basic math to show impactTranslate business problems into clear, scoped solutions and well-written Jira ticketsPrototype quickly, gather user feedback, and iterate ship working flows, not slide decksBuild and maintain lightweight integrations between Claude, Microsoft 365, SharePoint, APIs, and internal toolsPartner with senior developers and automation engineers to harden your prototypes into production-ready workflowsWrite and troubleshoot supporting scripts, API calls, and small automations that glue systems togetherDocument each workflow clearly so other team members and clients can use, support, and extend itCommunicate professionally with executives, leadership, and end users during discovery, demos, and rolloutWhat You Bring
Required Skills & Experience
13 years of hands-on experience in automation, scripting, or development enough to build with confidence, not enough to be seniorWorking knowledge of Claude youve used Claude.ai or Claude Code, and youre comfortable directing it to build, debug, and iterate alongside youHands-on experience building workflows in at least one of: n8n (ideally with AI nodes/agents) or Power Automate (ideally with Copilot)Comfort with basic scripting and API integrations (REST, JSON, webhooks)An ROI mindset you instinctively ask how much time does this save? and can tag a metric to the workStrong discovery and listening skills you can sit with a non-technical end user and pull the real problem out of themExcellent written and verbal communication; comfortable presenting your work to leadership and clientsStrong troubleshooting and research instincts, and the ability to pick up new tools and models quicklyWillingness to ramp on our MSP and client context you dont need to know it on day one, but you need to want to learn itPreferred Skills & Experience
MSP experienceExperience with additional LLM platforms and APIs (OpenAI, Azure OpenAI, etc.) and prompt engineering best practicesFamiliarity with Microsoft 365, SharePoint, and the Power PlatformExperience working with databases such as Supabase, Postgres, or SQL ServerBasic familiarity with Node.js, React, or other modern frameworks enough to read code and extend small apps with Claudes helpExperience supporting operational workflows or internal business systemsThe Right Mindset
We care just as much about mindset as technical ability. The ideal person for this role:
Is genuinely excited about AI and treats new models, tools, and patterns as opportunities, not threatsLoves talking to end users and watching them work thats where the best automations are bornThinks in terms of outcomes and ROI, not just tickets closedCan stay calm and professional when clients are stressed or systems are misbehavingHas a white glove approach to customer serviceBalances speed with care ships quickly, but documents and tests what they buildWants to grow into a senior AI automation / agent engineering role over timeIs excited to work across many different technologies instead of specializing in only one areaHow Youll Be Measured
Number of AI/automation workflows shipped per quarterDocumented hours and dollars saved across the workflows you buildEnd-user adoption and satisfaction with the workflows you deliverQuality and reliability of the flows you put into productionGrowth in your technical depth across Claude, n8n, and the broader AI toolchainPerks & Benefits
Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%)Generous PTO + Mental Health Days401(k) with company matchHSA & FSA optionsPaid training & certification assistance including AI/LLM certifications$500 sign-on bonusQuarterly team events and career coachingEqual opportunity employer veterans encouraged to apply.
We are an Equal Opportunity Employer!
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